Dear Jeannette,we can't thank you enough for the perfect score and your amazing comments. We are delighted that you enjoyed your stay and we hope to see you again soon.Kindest regardsStathReception Team

Dear Alan,We can’t thank you enough for the wonderful comments and perfect score. We are thrilled that the hotel and the team were to your liking and we look forward to seeing you again soon.Kindest regards StathReception Team

Dear Gareth,Thank you for taking the time to mark us. We hope to see you again in the future. Kindest regards StathReception Team

Dear Luke,Thank you for taking the time to score us. We hope to see you again.Kindest regards StathReception Team

Dear Christine,We can't thank you enough for the perfect score, it is much appreciated. We are delighted that you had an enjoyable stay and look forward to welcoming you back.Kindest regardsStathReception Team

Dear Jon,Thank you so much for the perfect score. We are delighted that you had an outstanding stay and we hope you come back.Kindest regards StathReception Team

Dear Mark,Thank you for your score, we hope you enjoyed your stay and we look forward to welcoming you back.Kindest regardsStathReception Team

Dear Thomas,Thank you for your feedback following your stay at the hotel. We are sorry if the hotel was a little more noisy than normal, this was due to the wedding that we had on the day of your stay. We send notifications to all our guests who book on a night when there is a wedding to make them aware of the noise and the lack of bar/lounge facilities. We are also sorry if the room felt too small, we just wanted to inform you that we also have executive rooms, which are more spacious and comfortable. We hope that these issues haven't deterred you from booking again with us and we hope to see you again soon.Kindest regardsUshanReception Team

Dear Sara,We thank you for the great score and also for taking the time to share your feedback, it is much appreciated. We are sorry about the carpet and the shower, I have shared your feedback with the relevant departments for review. We hope to see you again.Kindest regardsStathReception Team

Dear Matthew, We can’t thank you enough for the perfect score, we do appreciate it. We are delighted that you enjoyed your stay and we look forward to welcoming you back.Kindest regards StathReception Team

Dear Gordon,Thank you so much for the perfect score, it is much appreciated. We are delighted that you enjoyed your stay and we look forward to welcoming you back.Kindest regardsStathReception Team

Dear Tom,Thank you for your score, it is much appreciated. We hope to see you again soon.Kindest regards StathReception Team

Dear Rebecca,Thank you ever so much for the great score, it is much appreciated. It is nice to read that you had another lovely stay. We look forward to welcoming you back.Kindest regardsStathReception Team

Dear Guest,We can't thank you enough for your generous scores and kind words. We are delighted that you enjoyed your stay and that you think the hotel is great value, and we hope to see you again soon.Kindest regards StathReception Team

Dear Chris,Thank you so very much for the perfect score. It is fantastic to see that you had a lovely stay; we are looking forward to welcoming you back soon.Kindest regardsStathReception Team

Dear Guest,Thank you for taking the time to share feedback following your recent stay at the hotel. We are really sorry about the shower experience, I have reported this to our maintenance manager for review, as the pressure should have been adequate. We are also sorry about the wedding noise. The DJ switches the music off at midnight for every wedding but sometimes, as you say, guests might be noisy outside the rooms. We made you aware of the wedding taking place on the 26th of November, the day you made your reservation, by messaging you through Expedia. We apologise but we were not able to contact you directly as we do not have your email address due to GDPR.We hope to welcome you back at some point in the future.Kindest regardsStathReception Team

Dear Samuel,Thank you for your kind words and score. We are delighted that you enjoyed your stay and look forward to welcoming you back soon.Kindest regardsStathReception Team

Dear David,Thank you for sharing feedback following your stay at the hotel. We are sorry to hear that you didn't enjoy the breakfast experience, but we would like to inform you that you were not charged for the breakfast. We appreciate feedback, both positive and negative as it enables us to improve our operations and service.Kindest RegardsStathReception Team

Dear Guest,Thank you so much for your score and feedback. It is nice to read that you had a comfortable stay and would return to stay again. We apologise for the hot water delay, this is due to the age of the building. We hope to see you again soon.Kindest regards Stath Reception Team

Dear Amna, Thank you for your great score. It is nice to learn that you had a good stay. We hope to see you again soon. Kindest regards StathReception Team

Dear Paul,Thank you so much for your fantastic score and comments, we really appreciate them. We are delighted that you enjoyed your stay and we hope to see you again soon.Kindest regards StathReception Team

Dear Graham,Thank you for your scores and feedback. It is nice to read that you enjoyed our venue and would recommend it. We are sorry for the communication errors between the team and we hope to see you again soon.Kindest regardsStathReception Team

Dear Diane,Thank you so much for the perfect score, it is very much appreciated. We are delighted that you enjoyed your stay and look forward to welcoming you back soon.Kindest regardsStathReception Team

Dear Karl,We can't thank you enough for the perfect score and the fantastic comments. We are really happy that you had an amazing stay and we look forward to welcoming you back soon.Kindest regardsStathReception Team

Dear Terry,We can’t thank you enough for your fantastic score. We are delighted that you enjoyed your stay and we hope to welcome you back soon.Kindest regards Stath Reception Team

Dear Vince,Thank you for scoring us following your stay. It seems that you enjoyed your stay, we hope to see you again soon.Kindest regards Stath Reception Team

Dear Andrew,Thank you very much for your excellent score. We are delighted that you fully enjoyed your stay and we look forward to welcoming you back soon.Kindest regards StathReception Team

Dear Chantelle,We can’t thank you enough for your kind score and your amazing feedback. We are so happy that you enjoyed all aspects of your stay. We hope to welcome you back soon.Kindest regards Stath Reception Team

Dear Richard, Thank you so much for your lovely comments about our location and the team. We hope to welcome you back soon.Kindest regards StathReception Team

Dear Sean,Thank you for taking the time to share your thoughts following your stay with us. We have noted your comments and we are sorry that you did not fully enjoy the experience.Kindest regards StathReception Team

Dear Peter,Thank you so much for your fantastic comments and score, they are much appreciated. We are delighted that you enjoyed your stay and we look forward to welcoming you back soon.Kindest regards StathReception Team

Dear Dan,Thank you for your fantastic score, it is much appreciated. We are delighted that you enjoyed your stay and we hope to see you again soon.Kindest regardsStathReception Team

Dear Tom,Thank you for your great score, it is much appreciated. We are glad that you thought the hotel was good and we hope to welcome you back soon.Kindest regardsStathReception Team

Dear Graham,Thank you for your great score, it is appreciated. It looks like you enjoyed your stay, and we hope to welcome you back soon.Kindest regardsStathReception Team

Dear David,Thank you kindly for the fantastic score, it is much appreciated. We are sorry about the breakfast not being as it should have been, your feedback has been shared with our head chef to help us improve. Thank you for acknowledging the efforts of our team, we hope to welcome you back soon.Kindest regards Stath Reception Team

Dear Neil,Thank you so much for your perfect score. We are delighted that you enjoyed all aspects of your stay and we look forward to welcoming you back.Kindest regards StathReception Team

Dear Susan,Thank you for your kind score and feedback. We are sorry about the noise during the wedding; we do indeed try and allocate the quieter rooms to guests that are not attending the wedding, but unfortunately, the number of the quieter rooms is very limited and they are allocated on a first come-first served basis. We apologise that the stay was not a perfect one and we hope to welcome you back in the future.Kindest regardsStathReception Team

Dear Rachel,We can't thank you enough for the perfect score and your kind comments. We are delighted that you enjoyed your stay, and we agree, the hash browns are delicious indeed. Thanks again for the lovely review, we look forward to welcoming you back.Kindest regardsStathReception Team

Dear Ljaz, Thank you so very much for the perfect score. We are delighted that you enjoyed your stay and we look forward to welcoming you back.Kindest regards Stath Reception Team

Dear Martin,Thank you for your score, it is much appreciated. It is nice to see that you enjoyed your stay. We are looking forward to welcoming you back.Kindest regardsStathReception Team

Dear Andrew,Thanks so much for the perfect score, it’s is much appreciated. We’re delighted that you enjoyed the location and the food. We look forward to welcoming you back.Kindest regards StathReception Team

Dear Maurice,We can’t thank you enough for the fantastic score and your kind words. We are delighted that you felt that you were looked after our team and we look forward to seeing you again soon.Kindest regards StathReception Team

Dear Dr John,Thank you for taking the time to post a review following your stay with us. It is nice to read that you had a pleasant stay. We hope to welcome you back in the future.Kindest regardsStathReception Team

Dear Andrew,Thank you so much for your excellent score, it is much appreciated. We hope to see you again soon.Kindest regards Stath Reception Team

Dear Debbie,Thank you for your positive score, it’s much appreciated. It looks s great to see that you enjoyed your stay, we hope to welcome you back soon. Kindest regards StathReception Team

Dear Julie,We can’t thank you enough for the wonderful score. We are delighted that you enjoyed your stay and thank you for acknowledging our team. We look forward to welcoming you back.Kindest regards Stath Reception Team

Dear Michael,We can’t thank you enough for the excellent score. We are delighted that you enjoyed your stay and we look forward to welcoming you back.Kindest regards StathReception Team

Dear Dawn,Thank you for giving us a positive score, it is much appreciated. We hope to welcome you back soon.Kindest regards StathReception Team

Dear Graham,Thank you for taking the time to score us following your recent stay at the hotel. We are glad you enjoyed your visit and we hope to see you again soon.Kindest regards Stath Reception Team

Dear Andrea,We are sorry that your stay was not as expected. We try to learn from our guests’ feedback in order to improve our services.Kindest regardsStathReception Team