Felt very unprofessional. Broken elevator, lights in the room not working, no warm water. Also, sound from outside made the whole room and building vibrate, it's insane how noisy the room was. Staff was playing loud music in the hall. They have a "travel desk" where they try to sell overpriced stuff. Bedsheets smelled like the brown stuff, made a complaint about this and they fixed it but shouldn't be there in the first place. The place felt very shady and needs a major update. Perhaps the place was nice a few years ago but it is not worth staying here now. The environment is classic Paharganj: just very crowded and dirty. I left after two days although I booked four days. Didn't even bother to ask my money back because they would never agree, they care about money, not about guests. This shouldn't be on Expedia to be honest and I hope this makes people aware. Look at their reviews, most of them are AI generated.