Thank you for taking a moment to leave a review, Condie. The staff and I at the HomeTowne Studios by Red Roof Denver - Thornton appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

Dear Ryan, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the HOMETOWNE STUDIOS DENVER - THORNTON. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,Oshane Red Roof ManagementRediResponse Specialist

Dear Madison,Thank you for taking the time to share your feedback regarding your experience at the HomeTowne Studios by Red Roof Denver - Thornton. I'm happy you were still able to stay with us despite the indicated unclean condition, faulted deadbolt, and guest yelling at hours of the night. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. I do hope that you will return to any of our other Extended Stay Hotels location in the future.Sincerely,RecordoRed Roof Management Rediresponse Specialist

Hey Michael,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the HomeTowne Studios by Red Roof Denver - Thornton. Red Roof value you as our guest and welcome your 4/5 score. It's great to hear that you were pleased with the service our staff extended. HomeTowne Studios always enjoy hearing about the positive experiences our guests have at our hotels. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

Dear David,Thank you for taking the time to tell us about your experience at the HOMETOWNE STUDIOS DENVER - THORNTON. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the encounter you had with our staff. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,KamariaRed Roof ManagementRediResponse Specialist

Hello Richard,Thank you for taking a moment to complete our survey. The staff at the HOMETOWNE STUDIOS DENVER - THORNTON and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,KamariaRed Roof ManagementRediResponse Specialist

Hello Orgnian, Thank you for taking a moment to complete our survey. The staff at the HOMETOWNE STUDIOS DENVER - THORNTON and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist

Hello Francisco, Thank you for taking a moment to leave a review. The staff at the HOMETOWNE STUDIOS DENVER - THORNTON and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Sharma Red Roof Management RediResponse Specialist

Dear Ted,I appreciate you sharing your feedback following your stay at the HOMETOWNE STUDIOS DENVER - THORNTON. I was saddened to read that your stay fell short of your expectations due to the insects you reported. Your satisfaction is important to us, and we'd like to make things right. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to do a thorough inspection to prevent this from reoccurring.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We appreciate your understanding and hope to have the opportunity to welcome you back for an improved experience.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

Hello Eugene, Thank you for taking a moment to complete our survey. The staff at the HOMETOWNE STUDIOS DENVER - THORNTON and I appreciate your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof Management Rediresponse Specialist

Dear Richard, We at the HOMETOWNE STUDIOS DENVER - THORNTON appreciates your scoring of 3/5 in regard to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring. We hope to see you again soon. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

Hello Aaron, Thank you for taking a moment to complete our survey. The staff at the HOMETOWNE STUDIOS DENVER - THORNTON and I are saddened by your low score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Kerry-Lee Red Roof Management RediResponse Specialist

Thank you for taking a moment to leave a review, Mykalla. The staff and I at the HomeTowne Studios by Red Roof Denver - Thornton were disappointed to see your 1/5 score following your stay. In order to understand what prompted your 1/5 score, please consider adding comments to your review to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

Dear Natividad,Thank you for taking the time to tell us about your experience at the HomeTowne Studios by Red Roof Denver - Thornton. It's great to see that you enjoyed your stay, resulting in a 5/5 score. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services. We hope to continue to provide great experiences for you. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Dear Natividad,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the HOMETOWNE STUDIOS DENVER - THORNTON. We are sorry to read that you were unaware of the deposit. This property requires a 100.00 deposit from all guest, refundable at check out upon room inspection. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely,Dannielle Red Roof ManagementRediresponse Specialist

Hello Kevin, Thank you for taking a moment to complete our survey. The staff at the HOMETOWNE STUDIOS DENVER - THORNTON and I are saddened to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,Dannielle Red Roof Management Rediresponse Specialist

Dear Christina,Thank you for taking the time to share your feedback regarding your experience at the HOMETOWNE STUDIOS DENVER - THORNTON. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the encounter you had with the staff. I am very displeased to hear that anyone was treated in a rude or unprofessional manner at this property. I do thank you for bringing this matter to our attention and I assure you that this is not the standard that we hold our staff to. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Red Roof Management

Thank you for taking a moment to leave a review, Nicole. The staff and I at the HomeTowne Studios by Red Roof Denver - Thornton appreciate your 5/5 score following your stay. I am thrilled that you found our check-in to be easy. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. Please know that we value you as our guest and appreciate your feedback.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Red Roof Management

Dear Nancy,Thank you for taking the time to share your feedback regarding your experience at the HOMETOWNE STUDIOS DENVER - THORNTON. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the unclean room, not feeling safe and the other issue with the restroom not being functional. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. Thank you again for posting your review. We do hope you will choose to stay with us again at Red Roof so we can have the opportunity to provide you with a better experience.Sincerely, Red Roof Management

Hi Jessica,We are sorry you had a less than satisfactory experience, prompting your 3/5 rating following your stay at the HomeTowne Studios by Red Roof Denver - Thornton. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,RedRoof Management

Hi Valued Guest,We are sorry you had a less than satisfactory experience, prompting your 3/5 rating following your stay at the HomeTowne Studios by Red Roof Denver - Thornton. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,RedRoof Management

Dear Masahiro, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the HomeTowne Studios by Red Roof Denver - Thornton. I am happy to read that you found you our staff to be friendly and kind. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

Hello Mauricio,Though we appreciate your 3/5 score of our Hometowne Studios Denver - Thornton, we would love for you to add additional comments regarding your experience at check in on your next stay with us, so that we can better understand how we can improve the quality of our services. Please know that we value you as our guest and appreciate your business.Thank you for sharing and I hope you will have a better stay in our future travels.Very truly yours,Red Roof Management

Thank you for sharing your 4/5 rating with us, Ky. Our staff at the HomeTowne Studios by Red Roof Denver - Thornton was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests, so we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, on behalf of Red Roof, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future.Appreciatively,Red Roof Management

Thank you for taking the time to leave a review, Diana. The staff and I at the HomeTowne Studios by Red Roof Denver - Thornton appreciate your 5/5 score following your stay. I am elated that our friendly customer service pleased you. At Red Roof, great customer service is a valuable part of our goal that we strive to fulfil and we’re happy that we achieved that with your visit. Please know that we value you as our guest and appreciate your feedback. Thank you again for sharing your review and we can’t wait to see you under our roof soon, where we can provide you with another 5-star experience. Sincerely,Red Roof Management

Dear Martin, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the HomeTowne Studios by Red Roof Denver - Thornton. It's great to read that you were pleased with the amenities in the room, prompting your 4/5 score. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management

Dear Jennifer, We are sorry to hear your recent experience at the HomeTowne Studios by Red Roof Denver - Thornton did not meet your expectations. At Red Roof, we value your business and would like to assure you that this is not reflective of our usual standards. I have brought your concerns to the property’s attention in an effort to address your concern. We appreciate your business and we wish you all the best in your future travels. Sincerely, CarlaRed Roof ManagementRediResponse Specialist

Hello Eugene, Thank you for taking a moment to complete our survey. At the HomeTowne Studios by Red Roof Denver - Thornton we strive to provide guests with all the comforts of home, so I am disappointed to see your 1/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely, CarlaRed Roof ManagementRediResponse Specialist

Hello Theresa,The staff at the HomeTowne Studios by Red Roof Denver - Thornton and I would like to thank you for taking a moment to complete our survey from your recent stay. We are extremely happy to see that you had a wonderful experience which resulted in your 10/10 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Very truly yours,NishayeRed Roof ManagementRediResponse Specialist

Hi Valued Guest,Thank you for taking the time to write a review of your stay at the HomeTowne Studios by Red Roof Denver - Thornton. Please accept our most sincere apologies for any inconvenience caused by the cleanliness of the floors in the room you were assigned. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future.On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,RedRoof Management

Dear Benjamin,We at the HOMETOWNE STUDIOS DENVER - THORNTON appreciates your scoring of 6/10 in regard to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests.Thank you again for your scoring. We hope to see you again soon.Sincerely,Red Roof Management

Hello Gary, Thank you for taking a moment to complete our survey. The staff at the HOMETOWNE STUDIOS DENVER - THORNTON and I are saddened by your low score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

Hello Vincent,Thank you for taking the time to leave a review. I appreciate your comments regarding your recent stay at the HOMETOWNE STUDIOS DENVER - THORNTON. It’s disappointing to see you were displeased with your stay, resulting in a 1/5 score. We at Red Roof, aim to deliver enjoyable experiences for all our guest and we’re sorry to have not achieve that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Comments like yours, is always an encouragement to all of our staff as we aim to continuously improve the quality of our services to enhance our guest experiences. Thank you again for sharing your review. Sincerely, Red Roof Management

Thank you for your positive rating, Daniel, following your stay at the HomeTowne Studios Denver - Thornton. The staff and I were happy to see we met your expectations. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we look forward to welcoming you back in the future!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

Thanks so much for letting us know about your concerns. We’re sorry that we failed to make your visit as enjoyable as it could have been. Cleanliness and hygiene are two of our highest priorities, and we take feedback like this very seriously. I’ve spoken with the head of our cleaning team to review our cleaning procedures and to make sure this doesn’t happen again

Thank you, Gina, for taking a moment to complete our survey. The staff at the HomeTowne Studios by Red Roof Denver - Thornton and I appreciate your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

Hello Henry, Thank you for taking a moment to complete our survey. The staff at the HOMETOWNE STUDIOS DENVER - THORNTON and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management RediResponse Specialist

Dear Alexandra,Thank you for taking the time to tell us about your experience at the HOMETOWNE STUDIOS DENVER - THORNTON. I am sorry that your experience did not meet your full expectations. Please accept our sincerest apologies for what you described as unprofessional staff, issues with key card and elevator among other concerns.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Antonio,Red Roof Management RediResponse Specialist

Dear Stephanie,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the HOMETOWNE STUDIOS DENVER - THORNTON. It’s great to hear that you found our property to be most suitable for your accommodation needs. At Red Roof, feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Antonio,Red Roof ManagementRediResponse Specialist

Dear Guest, Thanks so much for letting us know about your concerns. We’re sorry that we failed to make your visit as enjoyable as it could have been. Cleanliness and hygiene are two of our highest priorities, and we take feedback like this very seriously. I’ve spoken with the head of our cleaning team to review our cleaning procedures and to make sure this doesn’t happen again

Hello Jasmine,Thank you for taking the time to write a review of your stay at the HomeTowne Studios by Red Roof Denver - Thornton. I am glad you found our location to be convenient and our staff to be friendly, despite the dirty room, the stains on the pillow amongst the other detailed issues you highlighted that caused your experience to be less than ideal. Please accept our apologies for the impression this left with you about our brand and can assure you that this is not reflective of our usual standards. To uphold our company's high standards, your comments will be reviewed by staff, in an effort to ensure that your experience is not repeated. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OliviaRed Roof Management RediResponse Specialist

Hi Sara,I want to thank you for taking the time to post a review of your stay at the HomeTowne Studios by Red Roof Denver - Thornton. Please accept our most sincere apologies for the concern you described regarding the room's cleanliness. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OnielRedRoof ManagementRediresponse Specialist

Hello David, Thank you for taking a moment to complete our survey. The staff at the HOMETOWNE STUDIOS DENVER - THORNTON and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management RediResponse Specialist

Hello Abdallah, Thank you for taking a moment to complete our survey. The staff at the HomeTowne Studios by Red Roof Denver - Thornton and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

Dear Jasmine,Thank you for taking the time to tell us about your experience at the HOMETOWNE STUDIOS DENVER - THORNTON. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the issues you described of what was happening in the room next to yours. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,LaTundeRed Roof Management RediResponse Specialist

Dear Alison,Thank you for taking the time to tell us about your experience at the HOMETOWNE STUDIOS DENVER - THORNTON. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the odor you described you encountered in the room, the cleanliness and all the other concerns you mentioned. We ultimately aim for all our guests to have a positive, clean and comfortable stay, so disheartened to hear this was not the impression left with you.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,LaTundeRed Roof Management RediResponse Specialist

Hello Rebecca, The staff at the HomeTowne Studios by Red Roof Denver - Thornton and I appreciate your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

Hello Luis,Thank you for taking the time to tell us about your stay at the HomeTowne Studios by Red Roof Denver - Thornton. I am disappointed that your experience was less than ideal due to the lack of cleanliness of the sheets and covers and the dusty floor. Please accept our sincerest apologies for any inconvenience this may have caused. To uphold our company's high standards, your comments will be reviewed by staff, in an effort to ensure your experience is not repeated. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Nevertheless, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,OliviaRed Roof Management RediResponse Specialist

Dear Savannah,Thank you for taking the time to share your feedback regarding your experience at the HOMETOWNE STUDIOS DENVER - THORNTON. Red Roof sincerely appreciates your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the cleanliness and the distribution of towels at the property. We ultimately aim for all our guests to have a positive, clean and comfortable stay, so disheartened to hear this was not the impression left with you. We will take your comments into consideration to make changes to improve our customer experience. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,LaTundeRed Roof Management RediResponse Specialist