Hi Kyle,Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon!Best Regards,Team Kasa

Hi Kim, Thank you for sharing your experience with us. We are pleased to hear that you found our property clean and well-maintained during your stay. Your feedback on the pool maintenance notification is valuable, and we will work on enhancing our communication to provide better information to our guests. We appreciate your insights and look forward to welcoming you back on your next visit! Best regards, Team Kasa

Hi Jessica,We appreciate your positive rating and are delighted to hear you had a generally good experience with us. If there were any specific aspects that prevented it from being perfect, please don't hesitate to share your feedback with us. Your input is invaluable, and it helps us continually improve. Our Guest Experience Team is always available to assist, so please feel free to reach out anytime. We're here to ensure your future stays are exceptional; can't wait to have you back with us!Best Regards,Team Kasa

Hi Michael, Thank you for sharing your experience with us! We are happy to learn that you found the property's location to be excellent, with convenient access to wonderful restaurants and a lovely park just across the street. The view of the distant mountains from your balcony must have been stunning! Your feedback means a lot to us, and we can't wait to have you back for another memorable stay. We look forward to your next visit! Best regards, Team Kasa

Hello Leah, We are happy to hear that you had a pleasant stay with us and found the property super private, clean, and convenient. Your appreciation of the comfortable bed means a lot to us. We look forward to welcoming you back for another stay. See you soon! Best regards, Team Kasa

Hi Trish, Thank you for taking the time to provide your feedback. We're glad to hear that you found your room spotless and clean. However, we apologize for the confusion and inconvenience you experienced during the check-in process. We appreciate your suggestion to streamline our communications and will certainly work on making this process more intuitive and less cumbersome. It's great to know that our chat support was able to provide clear and helpful instructions. We're committed to improving and ensuring that your next experience is smooth from start to finish. We look forward to welcoming you back soon! Sincerely, Team Kasa

Hi Yesmany, We're delighted to hear that you enjoyed the location, facility, and amenities at our property. Your positive rating means a lot to us! We appreciate your feedback and are committed to enhancing your experience further. Thank you for choosing us! See you back soon! Best regards, Team Kasa

Hello Jessica, We are delighted to hear about your positive experience during your visit. We are happy that everything was perfect for you and look forward to welcoming you back in the near future! Thanks, Jessica! Best regards,Team Kasa

Hi Ellen, Thank you for choosing our property and sharing your experience with us. We appreciate your feedback regarding the check-in experience. We apologize for any inconvenience caused and will work on improving the process to ensure a smoother arrival for all our guests. We're glad to hear that once you settled in, everything was to your liking. We hope to have the opportunity to welcome you back in the future. Sincerely, Team Kasa

Hi Michelle, We are genuinely sorry to hear about your unpleasant stay. If there are specific concerns you would like to address or discuss further, please do not hesitate to let us know. Sincerely, Team Kasa

Hello Narayanan, Thank you so much for sharing your feedback, and we're thrilled to hear you enjoyed your stay in the heart of downtown! We're always working on making our guests' experiences seamless from the start, and your comments are invaluable in that effort. We're sorry to hear about the challenges you faced with navigation and accessing facilities. We're looking into improving our communication to allow for better preparation. It's great to know that our team was responsive to your needs, and we'll aim to make all necessary information more accessible to avoid any future hassles. Thanks again for choosing us, and we hope to host you again soon, where everything will be just right from the get-go! Best regards, Team Kasa

Hi Tamarrah, Thank you so much for sharing your wonderful experience at Kasa Union Station Denver in Downtown Denver. We are delighted to hear that you enjoyed the great views, cleanliness, and tranquility of the property. Your kind words motivate us to continue delivering exceptional stays. We look forward to hosting you again soon! Best regards,Team Kasa

Hi Nishea, We're delighted to hear that you found Kasa nice and modern! Your kind words motivate us to continue providing exceptional experiences for our guests. Thank you so much for taking the time to share your positive feedback with us. See you soon! Best regards, Team Kasa

Hi Nicole,Your rating indicates we did not meet your expectations during your recent visit. We sincerely apologize if your experience at our property was less than satisfactory. We would greatly appreciate the opportunity to address and assist you with any concerns or issues you may have encountered. Please don't hesitate to contact our Guest Experience Team at your convenience to share your feedback. Your input is invaluable to us.Sincerely,Team Kasa

Hi Shannon, We are thrilled to hear that you enjoyed the fantastic location of Kasa Union Station Denver during your stay. It's wonderful to know that the convenience added to your experience. See you back soon! Best regards, Team Kasa

Hi William,We appreciate your positive rating and are delighted to hear you had a generally good experience with us. If there were any specific aspects that prevented it from being perfect, please don't hesitate to share your feedback with us. Your input is invaluable, and it helps us continually improve. Our Guest Experience Team is always available to assist, so please feel free to reach out anytime. We're here to ensure your future stays are exceptional; can't wait to have you back with us!Best Regards,Team Kasa

Hi Erica, Thank you for sharing your positive experience with us! We're delighted to hear that you loved everything about your stay. We apologize for any confusion caused by the digital instructions regarding access and parking. Your feedback is invaluable, and we are actively working to clarify and improve our digital communication to ensure a seamless experience for all our guests. We look forward to welcoming you back soon and providing an even smoother stay! Best regards, Team Kasa

Hi Eric,Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon!Best regards,Team Kasa

Hi Katharine, We are thrilled to hear that you found Kasa's space to be the perfect size and even better than a typical property room! Providing exceptional accommodations is always our top priority, and we are delighted that we met your expectations. Your kind words truly motivate us to continue delivering outstanding experiences for our guests. Best regards, Team Kasa

Hi Mélanie,We appreciate your positive rating and are delighted to hear you had a generally good experience with us. If there were any specific aspects that prevented it from being perfect, please don't hesitate to share your feedback with us. Your input is invaluable, and it helps us continually improve. Our Guest Experience Team is always available to assist, so please feel free to reach out anytime. We're here to ensure your future stays are exceptional; can't wait to have you back with us!Best regards,Team Kasa

Hi Brett, We're thrilled to hear that you found Kasa's facility and location amazing! We greatly appreciate your feedback about the initial challenges and are committed to improving our processes to ensure a smoother experience for our guests. Thank you for choosing Kasa! See you back soon! Best regards, Team Kasa

Hi Ethan, We are thrilled to hear that you had a positive experience at Kasa! Your recommendation means a lot to us. We look forward to welcoming you back in the future! Best regards, Team Kasa

Hi Valerie,We appreciate your positive rating and are delighted to hear you had a generally good experience with us. If there were any specific aspects that prevented it from being perfect, please don't hesitate to share your feedback with us. Your input is invaluable, and it helps us continually improve. Our Guest Experience Team is always available to assist, so please feel free to reach out anytime. We're here to ensure your future stays are exceptional; can't wait to have you back with us!Best Regards,Team Kasa

Hi Francisco, We're thrilled to hear that you found the Starbucks in the hallway at Kasa enjoyable. Your appreciation for this amenity brightens our day and motivates us to continue providing exceptional experiences for our guests. Thank you for taking the time to share your positive feedback with us! Best regards, Team Kasa

Hi Darren,Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon!Best regards,Team Kasa

Hi Luke,Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon!Best regards,Team Kasa

Hi Lani, We are thrilled to hear that you enjoyed the beautiful scenery and convenient parking during your stay with us. Your kind words mean a lot to us and motivate the team to continue providing exceptional experiences for our guests. We can't wait to have you back to create more wonderful memories together! Best regards, Team Kasa

Hi Lisa, We are thrilled to hear that you found our unit in great condition and enjoyed the comfortable bed. It's wonderful to know that you appreciated the kitchen supplies provided, including the thoughtful touch of a well-stocked coffee maker. Thank you for highlighting our responsive service. We can't wait to welcome you back to Kasa Union Station Denver for another fantastic stay! Best regards,Team Kasa

Hi Brandon,Your rating indicates we did not meet your expectations during your recent visit. We sincerely apologize if your experience at our property was less than satisfactory. We would greatly appreciate the opportunity to address and assist you with any concerns or issues you may have encountered. Please don't hesitate to contact our Guest Experience Team at your convenience to share your feedback. Your input is invaluable to us.Sincerely,Team Kasa

Hi Desirae,We are thrilled to hear that you absolutely loved your room during your stay with us! We are confident that you will have yet another amazing experience with us in the future. We simply cannot wait to welcome you back for another wonderful stay!Best regards,Team Kasa

Hi Benjamin,Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon!Best regards,Team Kasa

Hi Janice,We appreciate your positive rating and are delighted to hear you had a generally good experience with us. If there were any specific aspects that prevented it from being perfect, please don't hesitate to share your feedback with us. Your input is invaluable, and it helps us continually improve. Our Guest Experience Team is always available to assist, so please feel free to reach out anytime. We're here to ensure your future stays are exceptional; can't wait to have you back with us!Best regards,Team Kasa

Hi Megan,Thank you for sharing your experience with us. We genuinely apologize for the inconvenience you faced during your stay. It seems there was a mix-up with your booking, resulting in you not receiving the room with a balcony that you had paid for. We understand how frustrating this must have been, especially with the added issues regarding the toilet and the cleanliness of the bedding. This is not the standard we aim for at Kasa, and we are sincerely sorry for falling short of your expectations.We appreciate your patience as we worked to resolve the room issue. Our goal is to ensure every guest feels comfortable and valued, and it's clear we missed the mark in your case. We are taking your feedback seriously and will be addressing these issues with our team to prevent such occurrences in the future.Regarding the early housekeeping visit, we apologize if this made you feel rushed. We aim to be respectful of our guests’ time and space, especially around check-out. Your feedback helps us improve our service timing to enhance the guest experience.We hope to have the opportunity to make this right and demonstrate the high standard of service Kasa is known for.Sincerely,Team Kasa

Hi Tiana,Thank you for your positive review! We're thrilled to hear that you had a great stay at Kasa Union Station Denver. We take immense pride in providing a seamless check-in and check-out experience, ensuring that you can start and end your stay with ease. Our spacious suites are designed to make you feel right at home, and we're delighted that you found them to your liking. It's fantastic to know that our fully stocked kitchen added to your comfort and convenience. Additionally, being within close walking distance to Union Station is a definite advantage. We appreciate your feedback and look forward to welcoming you back soon!Best regards,Team Kasa

Hi Alonzo,Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon!Best regards,Team Kasa

Hi Katelyn,Thank you so much for sharing your experience, and welcome to the Kasa family! We're thrilled to hear that our unit left such a positive impression on you, steering you away from traditional hotel stays. It's wonderful to know that you found satisfaction in the beauty of our accommodations, the range of amenities we offer, and the prime location of your stay.We hear you on the parking and entry process. We're always looking for ways to make every aspect of your stay seamless and will take your feedback to heart to improve our directions and make the arrival experience as straightforward as possible for our first-time guests. Your patience and willingness to work through those initial kinks mean a lot to us.If there's anything more we can do to make your next stay even more enjoyable, or if you have any more suggestions, please don't hesitate to reach out. We're committed to making your Kasa experience flawless from start to finish and look forward to welcoming you back soon!Best regards,Team Kasa

Hi Yanira,Thank you for your wonderful review of Kasa Union Station Denver! We're delighted to hear that you had an amazing experience during your stay. It's great to know that you found the apartment to be amazing, with its prime location near Union Station and the convenience of a park across the street. We take pride in maintaining cleanliness, and we're glad you noticed the fresh sheets and pillows. Providing all the necessary amenities for our guests is a top priority for us, and we're thrilled that you found everything you needed. Your feedback is truly appreciated, and we can't wait to welcome you back for another fantastic stay!Best regards,Team Kasa

Hi Elizabeth,We appreciate your positive rating and are delighted to hear you had a generally good experience with us. If there were any specific aspects that prevented it from being perfect, please don't hesitate to share your feedback with us. Your input is invaluable, and it helps us continually improve. Our Guest Experience Team is always available to assist, so please feel free to reach out anytime. We're here to ensure your future stays are exceptional; can't wait to have you back with us!Best regards,Team Kasa

Hi Mónica,We appreciate your positive rating and are delighted to hear you had a generally good experience with us. If there were any specific aspects that prevented it from being perfect, please don't hesitate to share your feedback with us. Your input is invaluable, and it helps us continually improve. Our Guest Experience Team is always available to assist, so please feel free to reach out anytime. We're here to ensure your future stays are exceptional; can't wait to have you back with us!Best regards,Team Kasa

Hi David,Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon!Best regards,Team Kasa

Hi Ruthie,We're delighted to hear that you loved your stay at our property and appreciated the virtual check-in process! We understand that adapting to new technology can come with a learning curve, and we appreciate your patience and understanding as we strive to make this system as seamless as possible. It's fantastic to know that we're your first choice for accommodations in Denver. We can't wait to welcome you back for your next visit and continue to provide an experience that meets your expectations and needs. Thank you for choosing us!Best regards,Team Kasa

Hi Joscelyn,Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon!Best regards,Team Kasa

Hi Steven,Thank you so much for taking the time to share your feedback! We are thrilled to hear that you had a great experience at Kasa Union Station Denver. It means a lot to us that you enjoyed your stay. We strive to provide exceptional service and create memorable moments for our guests, so your kind words truly motivate us to keep up the good work. We can't wait to welcome you back and provide you with another fantastic experience!Best regards,Team Kasa

Hi Brooke,Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon!Best regards,Team Kasa

Hi Bart,Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon!Best regards,Team Kasa

Hi Tahjenik,Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon!Best regards,Team Kasa

Hi JUAN,Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon!Best regards,Team Kasa

Hi Christopher,Your rating indicates we did not meet your expectations during your recent visit. We sincerely apologize if your experience at our property was less than satisfactory. We would greatly appreciate the opportunity to address and assist you with any concerns or issues you may have encountered. Please don't hesitate to contact our Guest Experience Team at your convenience to share your feedback. Your input is invaluable to us.Sincerely,Team Kasa

Hi Daniel,We sincerely appreciate your review and are thrilled to hear that you had an extraordinary experience with us. Our team is dedicated to delivering exceptional accommodations and service to all our guests. Thank you for choosing Kasa Union Station Denver. We eagerly anticipate your return in the near future.Best regards,Team Kasa