Lobby

Beoordelingen van Howard Johnson by Wyndham Romulus Detroit Metro Airport

2 out of 5

Beoordelingen

6,6
Gastenscore: 10 - Uitstekend. 258 van 1000 beoordelingen" "
Gastenscore: 8 - Goed. 239 van 1000 beoordelingen" "
Gastenscore: 6 - Redelijk. 179 van 1000 beoordelingen" "
Gastenscore: 4 - Matig. 132 van 1000 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 192 van 1000 beoordelingen" "

6,4/10

Netheid

7,4/10

Personeel en service

6,2/10

Voorzieningen

6,2/10

Staat van de accommodatie en faciliteiten

6,4/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Rebecca

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is an affordable hotel near the airport, so choose this for its convenience, and for the nice breakfast it has in the morning (terrific and important if you have a morning flight!) For what it is, it's cost-appropriate and served our needs.
1 nacht verbleven in mei 2024
Reactie van The Howard Johnson team Romulus . op 13 mei 2024
Hello Rebecca , thank you for the feedback.we are happy you enjoyed your stay at our hotel. We look forward to your next visit .

8/10 – Goed

Richard

Reisde met familie
Close to airport, helpful staff, shuttle service was as described by staff
1 nacht verbleven in mei 2024
Reactie van The Howard Johnson Romulus team op 7 mei 2024
Hello Richard, thank you for your feedback. We are happy you enjoyed your stay at our hotel. We look forward to serving you again in the future.

10/10 – Uitstekend

Franklin

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excelente ubicación..precios cómodos y buena atención
3 nachten verbleven in mei 2024
Reactie van The Howard Johnson Romulus team. op 6 mei 2024
Thank you for staying with us. We are happy you enjoyed your stay. We enjoyed having you as a guest and look forward to your next visit .

10/10 – Uitstekend

Jonathan

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van The Howard Johnson Romulus team. op 21 apr 2024
Thank you for the opportunity to serve you. We are happy you enjoyed your stay and are looking forward to your next visit .

10/10 – Uitstekend

Linda

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Check in clerk very courteous. Very ckean room. Comfortable bed. Grest price.
1 nacht verbleven in april 2024
Reactie van The Howard Johnson Romulus Team op 16 apr 2024
Thank you for your feedback. we are happy you were satisfied with our services. We look forward to serving you again in the future.

2/10 – Ontzettend slecht

DAVON THOMAS

Negatief: Netheid, personeel en service
3 nachten verbleven in maart 2024
Reactie van Howard Johnson team op 9 mei 2024
Hello Davon, we are sorry your experience didn’t meet your exception’s, however I like to ensure you that cleanliness and customer service is our focus . We hope you will visit us again to see our commitment to excellence .

10/10 – Uitstekend

Jonathan

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff deserves a raise 💯
2 nachten verbleven in maart 2024
Reactie van The Howard Johnson Romulus Team op 16 apr 2024
Thank you for you feedback, We take pride in the hospitality spirit of our staff, and will be sure to share your comments with them. We look forward to serving you again in the future.

2/10 – Ontzettend slecht

Kim

Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Horribly unsanitary, poorly maintained not family friendly facilities very poorly managed. Untrustworthy
4 nachten verbleven in maart 2024

10/10 – Uitstekend

Markeyta

Reisde met partner
Positief: Voorzieningen
Great rooms
1 nacht verbleven in maart 2024
Reactie van The Howard Johnson Romulus Team. op 29 mrt 2024
Thank you for your feedback. We are happy you enjoyed your stay at our hotel. We look forward to serving you again in the future.

8/10 – Goed

Syed Manzoor

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
There was everything available like facewash and shampoo but toothpaste was missing, having toothpaste would be a great.
1 nacht verbleven in maart 2024
Reactie van The Howard Johnson Romulus team. op 29 mrt 2024
Thank you for the feedback, we are happy you enjoyed the amenities in the room. Just a note , we do have toothbrush at the front desk upon request. Please let our staff know if you need anything next time you stay with us . We will be happy to help.

10/10 – Uitstekend

Akil

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
DEPOSIT WAS REASONABLE FOR ONCE AND STAFF VERY PROFESSIONAL AND ROOM VERY CLEAN
1 nacht verbleven in maart 2024
Reactie van The Howard Johnson Team. op 15 mrt 2024
Thank you for your feedback. We are happy you found our hotel clean , reasonably priced and felt the hospitality spirit of our team. We work hard everyday to accomplish that. We look forward to your next visit .

8/10 – Goed

Lamar

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Now they have a $50 dollar deposit I paid cash and got it back at checkout. But all in all my stay was good. 4.5 out 5 for me.
1 nacht verbleven in maart 2024
Reactie van The Howard Johnson Romulus Team. op 13 mrt 2024
Thank you for staying with us , we hope to see you again soon.

4/10 – Matig

Rahim

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Room and wash room cleaning
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Markeyta

Reisde met partner
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Everything was great
1 nacht verbleven in maart 2024
Reactie van The Howard Johnson Romulus Team op 15 mrt 2024
Thank you for your feedback. We are especially happy you enjoyed your stay. We look forward to serving you again In the future.

10/10 – Uitstekend

Yineli

Positief: Netheid, staat van de accommodatie en faciliteiten
Comodo y acojedor
4 nachten verbleven in februari 2024
Reactie van The Howard Johnson Team op 8 mrt 2024
Hello Yineli, thank you for your review. We are very happy you enjoyed your stay.Thank you for staying with us, and we look forward to your next visit .

10/10 – Uitstekend

Lia

1 nacht verbleven in februari 2024
Reactie van The Howard Johnson team. op 21 mrt 2024
Thank you for your feedback. We are happy you enjoyed your stay and look forward to your next visit .

10/10 – Uitstekend

Denise

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Close to airport and restaurant… staff very friendly, and willing to help in anyway comfortable …felt safe there
1 nacht verbleven in februari 2024
Reactie van The Howard Johnson Team. op 8 mrt 2024
Hello Denise , thank you for the feedback. We are happy you found our hotel of value. We look forward to seeing you again soon.

10/10 – Uitstekend

deborah

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Deb 2 night stay
It was a nice stay, front desk and van driver were so accommodating and friendly. At times I felt unsafe as there were people hanging out in the stairway.
2 nachten verbleven in februari 2024
Reactie van The Howard Johnson Romulus Team . op 8 mrt 2024
Hello Deborah, thank you for your feedback, we are happy you enjoyed staying at our hotel. Part of our property is exterior door, as such, it can look as there are more People hanging out than usual, but I like to assure you that our property is very safe . We hope to see you again soon.

8/10 – Goed

Angela

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
nice
Reactie van The Howard Johnson team op 8 mrt 2024
Hello Angela , thank you for your feedback. We are happy you enjoyed your stay with us . We look forward to serving you again in the future .

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service
1 nacht verbleven in februari 2024

6/10 – Redelijk

Cathy

Not bad for the price. Got a shuttle pick up almost Immediately. tv was Roku and I didn’t know how to watch programs.
1 nacht verbleven in februari 2024
Reactie van The Howard Johnson Team. op 8 mrt 2024
Hello Cathy, thank you for your feedback. We are happy you enjoyed your stay at our hotel. As far as the tv, please know for your next stay, to let our staff assist you with anything you might need help with, this is what we are here for. We look forward to your next stay with us.

10/10 – Uitstekend

Angela

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fair prices and quiet and you can walk to Breakfast
2 nachten verbleven in februari 2024
Reactie van The Howard Johnson Romulus team. op 8 mrt 2024
Hello Angela; thank you for the review .we are happy you enjoyed your stay at our hotel. We look forward to seeing you again soon.

2/10 – Ontzettend slecht

Michelle

Zakenreiziger
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Needs a good cleaning from the bathroom to the bed
The room was super dirty. Stains on the sheets and the bathroom (shower area) clearly had not been cleaned adequately in a long time.
1 nacht verbleven in februari 2024

8/10 – Goed

Johnn

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024

6/10 – Redelijk

Shawnettia

Negatief: Netheid, personeel en service
I came to this property on a Friday, which me & my kids were coming to visit family, I had book our stay over Expedia which I paid for in full when I got to the hotel I was told they required a deposit which I paid, when I entered the room room no bagsin the garbage cans, nor did the tv work I had to contact front front desk for the to come up only to know the remote wasn’t programmed to the tv, which inconvenience me & my kids..
2 nachten verbleven in februari 2024
Reactie van The Howard Johnson team. op 15 mrt 2024
Dear guest, thank you for your feedback on your recent stay at our hotel, we appreciate that very much as it is the best way for us to know where we need to improve. I’mSorry for the hassle with the tv, and I’m glad that our front desk was able to help. It is our hopeThat you will give us the opportunity to better serve you in the future.

6/10 – Redelijk

Shawnettia

Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I paid for my room in full online once I reached to check in told me I needed a deposit which it doesn’t state on wedsite… so I stayed in lobby for 2 hours contacting who I book thru & always explaining to the front desk assistant Kevin that I wasn’t aware…. No one had a consultation for me nor did they did anything to help me
1 nacht verbleven in februari 2024
Reactie van Howard Johnson Gm op 6 feb 2024
Hello Shawnettia, thank you for the feedback and we are sorry for the hassle with the deposit but as the signs at the property shows, we do have a 50 dollar deposit requirement. We hope for a smoother check in next time .

4/10 – Matig

Charles

Zakenreiziger
Negatief: Voorzieningen
Room was relatively clean, just had a strong smell of smoke.
2 nachten verbleven in februari 2024
Reactie van The Howard Johnson Romulus team. op 15 mrt 2024
Thank you for your feedback. Cleanliness is our priority and we work hard to maintain a clean and smoke free facility. Our hotel is smokeFree and we do our best to not allow anyone to abuse wiht the policy. I hope you will give us the opportunity to better serve you in the future.

8/10 – Goed

Kaitlin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van HOWARD JOHNSON GM op 6 feb 2024
Hello Kaitlin, thank you for your feedback, we are happy you enjoyed your stay at our hotel.We look forward to your next visit with us.

6/10 – Redelijk

Denholm

Reisde met familie
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Rooms were worn out. Headboard gad vinyl pealing, shower tile was cracked
1 nacht verbleven in januari 2024
Reactie van Howard Johnson Team. op 6 feb 2024
Dear Denholm, we appreciate the feedback, it is through guest feedback that we are able to improve. Rest assured these will be addressed with the right department . We hope to see you soon so you can see the improvements .

10/10 – Uitstekend

Benedict

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very good.
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Douglas

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Recomendado
7 nachten verbleven in januari 2024
Reactie van Howard Johnson Team op 6 feb 2024
Hello Douglas, thank you for your feedback. We are happy your stay with us went well. We look forward to your next stay with us.

10/10 – Uitstekend

Angela

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
They have redecorate the property it's really clean and nice
1 nacht verbleven in januari 2024
Reactie van GM op 25 jan 2024
Dear Angela, thank you for your review, We are thrilled you enjoyed your stay and that you are happy with our improvement's of the property. Thank you for staying with us, and we look forward seeing you again.

8/10 – Goed

Margaret

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Breakfast could have had more choices…very limited
1 nacht verbleven in december 2023
Reactie van HOWARD JOHSON TEAM op 25 jan 2024
Hi Margaret, thank you for your feedback, we appreciate the feedback, as its the best way for us to improve. Among the improvements we are making, the breakfast menu is something we are making changes too as well. Thank you again for staying with us, and we hope to see you again soon.

6/10 – Redelijk

Kelly

Positief: Personeel en service
Comfortable and conveniently located near the airport!
Reactie van HOWARD JOHNSON ROMULUS TEAM op 25 jan 2024
hello Kelly, thank you for your review, we are happy you found our hotel to be convenient to your travel needs. We look forward to your next stay with us.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hotel para descansar una o dos noches
Mi opinión es que este hotel es muy bueno para estar una noche, está súper cerca del aeropuerto y dan el servicio de llevarte sin costo extra. Cuenta con un desayuno básico de 5am a 9 AM (fruta, cereal, leche, pan, café, jugo.) No cuenta con servicio de limpieza diaria, si estás dos noches o más no te limpian el cuarto , pero si te dan toallas, papel o lo que necesites sin problema, en mi caso el segundo día pedí si me podían barrer un poco y amablemente me apoyaron con eso. Es un hotel antiguo pero están remodelando poco a poco, desde septiembre entraron nuevos dueños y va mejorando el hotel . Eh llegado varias veces para dormir y tomar mi vuelo al día siguiente y todo bien
4 nachten verbleven in januari 2024
Reactie van HOWARD JOHNSON ROMULUS TEAM op 25 jan 2024
Dear Guest, thank you for taking the time to rate your stay at our hotel. We are thrilled you enjoyed your stay and look forward to seeing you in the future.

8/10 – Goed

Doris

1 nacht verbleven in januari 2024

8/10 – Goed

adrian

Zakenreiziger
Positief: Personeel en service
1 nacht verbleven in december 2023
Reactie van HOWARD JOHNSON ROMULUS TEAM op 25 jan 2024
Hello Adrian, thank you for rating your visit at out hotel. We are especially happy you enjoyed your stay. We look forward to your next visit.

8/10 – Goed

Dwight

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in december 2023
Reactie van HOWARD JOHNSON ROMULUS TEAM op 25 jan 2024
Hello Dwight, thank you for taking the time to rate your visit at our hotel.We are especially happy you enjoyed the stay and look forward to your next booking with us.

10/10 – Uitstekend

Reba

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
It was a great choice, I would recommend it!
1 nacht verbleven in december 2023
Reactie van HOWARD JOHNSON ROMULUS TEAM op 25 jan 2024
Hello Reba, Thank you for taking the time to rate your visit at our hotel. We are thrilled that we meet and exceeded your expectations. We look forward to your next visit.

2/10 – Ontzettend slecht

John

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Room was dirty , charged me a $150 smoking fee when I didn’t even smoke in the room
1 nacht verbleven in december 2023
Reactie van GM op 23 dec 2023
Hello John, as front desk staff explained to you, our facility is smoke free, of any time of smoking, and we try to keep it that way. In addition on the registration card you signed it clearly states that any type of smoking in the room isnt allowed and that you would be charged a 150.00 fee .Its unfortunately that we get a poor review because you decided to smoke in the room. Thanks for staying with us,

2/10 – Ontzettend slecht

Sarah

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
Not worth the bargain
I don’t typically leave reviews, and I wasn’t expecting a whole lot for $60–just a place to sleep before a flight. But the room was infested with cockroaches. Disgusting.
1 nacht verbleven in december 2023
Reactie van HOWARD JOHNSON ROMULUS TEAM op 25 jan 2024
Sarah, please accept our apologizes that we did not meet your expectations. I do want to inform you that our property gets treated regularly by pest control professionals but part of our property is outdoor and sometime it can be to where some insects could sneaked in if the door is opened. In addition, we have made note of this and will be sure that we do what is in our power to avoid any issues in the future. We hope that you will give us the chance to serve you again in the future.

2/10 – Ontzettend slecht

Cinderella

Reisde met een groep
Positief: Voorzieningen
3 nachten verbleven in december 2023

10/10 – Uitstekend

ANGELA

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had a great stay! The front desk lady was amazing and funny! We will be back!!
1 nacht verbleven in december 2023

6/10 – Redelijk

Tina

Reisde met familie
Positief: Personeel en service
1 nacht verbleven in december 2023

6/10 – Redelijk

Breonna

3 nachten verbleven in november 2023

8/10 – Goed

Jorge

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
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4 nachten verbleven in november 2023

10/10 – Uitstekend

Shafaye

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice
1 nacht verbleven in november 2023
Reactie van Manager op 29 nov 2023
Thank you for your review

8/10 – Goed

Mike

Positief: Netheid
1 nacht verbleven in november 2023

6/10 – Redelijk

April

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Room was really cold and floor was even colder!!!!
1 nacht verbleven in november 2023
Reactie van Manager op 29 nov 2023
Thank you for your feedback we always look for improvement.

2/10 – Ontzettend slecht

aaron

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Never staying again.
They do not clean their rooms on weekends. Bathroom was dirty and the matress had menstrual stains . They switched us rooms but b the new room had a broken tv and was also just as dirty. No discount was given for the poor service.
3 nachten verbleven in november 2023
Reactie van Manager op 29 nov 2023
thank you for your feedback we are always looking for improvement