Thank you for taking the time to leave a review of your recent stay. We are glad to hear that your stay was mostly awesome. We apologize for any pictures that are listed online of the hotels hot tub. The hot tub was removed in 2021 and we have been requesting that all online photos be removed that show it. We have shared your concern of the towels and tile in the pool area with our teams as we are continually looking for ways to improve our service to all guests. We again thank you for staying with us and hope that you will come and see us again soon.

Thank you for choosing to stay with us for your recent lodging needs. It hope to see you again soon, whenever your travels may bring you back our way.

We are sorry to see that by the look of your scoring your stay was not as wonderful as we would have hoped for. We do hope that you will come and see us again, and allow us the opportunity to extend the wonderful and relaxing stay that we try to show each and every guest that comes through our door.

Again, we apologize for any pictures that are on the internet showing the previous hot tub. As with most hotels, the hot tub was removed during the pandemic, and unfortunately, the hotel has requested multiple times for all sites to remove the photos, but as they are public property, the hotel has no control over these. We are hopeful that as time goes by the posters of the photos will finally remove them.

Thank you for choosing to stay with us for your recent lodging needs. We hope that you will come and see us again whenever your travels bring you to our area.

Thank you for taking the time to leave a review of your recent stay with us. We are truly sorry that you were not able to locate a hair dryer in your room. It is the hotels goal to ensure that all guest rooms are equipped with a hair dryer. We have made sure to tell our housekeeping department! So glad the stay itself was great! We hope to see you again soon!

Thank you for choosing to stay with us for your recent lodging needs. We hope that you will come and see us again whenever your travels bring you to our area.

Providing the highest level of hospitality is our number one priority and we sincerely apologize for failing to meet your expectations. We can completely understand your frustration with the pool being closed. Please know that it is never the hotels desire to misinform or mislead any of our guests. We truly want each and every guest to have a fantastic and relaxing time with us. Again, we apologize for inconvenience and frustration.

Thank you for choosing to stay with us for your recent lodging needs. We look forward to serving you again, whenever your travels may bring you back to our area.

Thank you for the 10 out of 10 rating! We appreciate your time in leaving a review and hope to see you again real soon.

Thank you for taking the time to leave a review of your recent stay. While we are pleased to hear that most of your stay was wonderful, we apologize for the cloudiness of the pool, we too wish it would have cleared up faster so that you were able to enjoy it more. We hope that you will come and see us again and have the opportunity to enjoy some water time.

Thank you for choosing to stay with us for your recent lodging needs. We look forward to serving you again, whenever your travels may bring you back to our area.

Thank you for choosing to stay with us for your recent lodging needs. We hope that you will come and see us again, whenever your travels bring you back to our area.

Thank you for choosing to stay with us for your recent lodging needs. We look forward to serving you again, whenever your travels may bring you back to our area.

I recognize your time is valuable and appreciate the feedback you have taken the time to provide and maintaining a clean atmosphere within our guest rooms and common areas is important and I apologize that we did not fulfill that expectation during your visit. Rest assured that your review has been shared with our housekeeping leaders to ensure this is an isolated incident.My hope is the next time you are in the area, you will give us another chance to provide the guest experience we strive to deliver.

We are so pleased to hear that your grandsons were able to have a wonderful evening away with you. A good nights sleep always helps as well. Thank you for taking the time to leave a review of your recent stay with us. We hope that you will come and see us again real soon.

Thank you for the stars! We truly appreciate your support! Hope to see you again real soon.

Thank you for choosing to stay with us for your recent lodging needs. We are sorry to hear that your bed was not as comfy as we would have hoped for. It is the hotels goal to make each and every guest feel as at home as possible and it seems as if your stay was not as comfortable as we would have liked it to be for you. We hope that you will come and give us a try again, whenever your travels bring you back our way.

May we ask that you contact the General Manager regarding your stay, as the hotel has not had any type of complaint such as you have stated. We would like the opportunity to look into your stay further.

Thank you for choosing to stay with us for your recent lodging needs. We hope that we will have the pleasure of welcoming you back real soon.

Thank you for taking the time to leave a quick review of your recent stay. We apologize that you did not care for the breakfast offerings during your stay. We hope that you will come and see us again.

Thank you for your continued business. We appreciate you being a return guest. We looked into your reservation and unfortunately when it was booked, it was marked as a housekeeping refusal reservation. The hotel currently services guest rooms after the 2nd evening, and then every other day there after. We are very hopeful that we will be able to return to the everyday service that we are all accustomed to soon.

Thank you for choosing to stay with us for your recent lodging needs. We hope that you will come and see us again soon.

Thank you for the great review of your recent stay. We hope that you will come and see us again soon, whenever your travels bring you back our way.

Thank you for choosing to stay with us for your recent lodging needs. We hope that you will come and see us again, whenever your travels bring you back to our area.

Thank you for all the stars! We appreciate your support and hope to see you again soon.

Thanks for the review! We hope that you will come and see us again, whenever your travels bring you back to our area.

Thank you for choosing to stay with us for your recent lodging needs. We hope that you will come and see us again soon, whenever your travels bring you back to our area.

Thank you for staying with us for your recent lodging needs! We hope that you will come and see us again, whenever your travels bring you back to our area.

Thank you for choosing to stay with us for your recent lodging needs. We hope that you will come and see us again soon, whenever your travels may bring you back to our area.

We are saddened to hear that you did not enjoy your time with us. It is the goal of the hotel to make sure that every guest feels welcome and comfortable while they are our guests. We hope that you will come and see us again and allow us to give you that WOW experience that each and every guest deserves.

Thank you for the 10 out of 10! We appreciate you taking the time to let us know you enjoyed your time with us.

Thank you so much for choosing to stay with us. We are pleased to hear that the staff was able to assist you with your needs.

Thank you for taking the time to leave a review of your recent stay. We are pleased to hear that you enjoyed your stay, but are saddened that there are still photos out there that show a hot tub as it has been filled for quite some time now. We hope to see you again soon.

Thank you for all the stars! We appreciate your support!

Thank you for taking the time to leave a review of your recent stay. We are pleased to hear that you enjoyed your suite while with us. We look forward to seeing you again, should your travels bring you back our way.

I recognize your time is valuable and appreciate the feedback you have taken the time to provide.Maintaining a clean atmosphere within our guest rooms and common areas is important and I apologize that we did not fulfill that expectation during your visit. Your review has been shared with our housekeeping leaders to ensure this is an isolated incident.Again, my apologies for the inconveniences that you encountered during your stay.

Thank you for choosing to stay with us for your recent lodging needs. We are hopeful that you will come and see us again, whenever your travels bring you our way.

We thank you for leaving such a wonderful review. It is always so refreshing to hear when our repeat guests truly enjoy their time with us. We look forward to your many returns.

Thank you for choosing to stay with us for your recent lodging needs. We hope that we will see you again soon, whenever your travels may bring you back to our area

Thank you for taking the time to leave a review of your recent stay. We apologize for any kind of inconvenience you may have encountered while on the property. We have shared your concerns regarding the cleanliness with the housekeeping department to ensure that this was an isolated issue.

Thank you for choosing to stay with us for your recent lodging needs. We hope that you will continue to return should your travels bring you back to our area.

Thank you for choosing to stay with us for your recent lodging needs. We hope that you will continue to return should your travels bring you back to our area.

Thank you the 5 stars! We greatly appreciate you taking the time to leave a score of your recent stay and hope to see you again soon!

Please accept our sincere apologies as it sounds as if your stay was not as wonderful as we would have liked. We have shared your concerns with our staff to ensure that this type of issue does not occur in the future. The additional 20 per room per evening incidental hold is always released by the hotel at checkout as long as nothing was charged from the market or bar. The additional hold takes approximately 3 to 5 business days to fall back onto your card depending on your banking institution. If for some reason the additional authorizations are still showing pending, please feel free to contact the hotel for assistance.