Kameruitzicht
Beschikbaarheid controleren

Beoordelingen van Hilton Grand Vacations Club The Crane Barbados

4.5 out of 5
Hilton Grand Vacations Club The Crane Barbados
The Crane Resort, Diamond Valley

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 73 van 156 beoordelingen" "
Gastenscore: 8 - Goed. 41 van 156 beoordelingen" "
Gastenscore: 6 - Redelijk. 17 van 156 beoordelingen" "
Gastenscore: 4 - Matig. 7 van 156 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 18 van 156 beoordelingen" "

8,2/10

Netheid

8,4/10

Personeel en service

8,4/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Lisa, Holbrook

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful hotel. Feels like you are in an island within an island.
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Simone, Bridgetown

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Third time staying here, amazing as usual
2 nachten verbleven in mei 2024

8/10 – Goed

Delford

Positief: Netheid, staat van de accommodatie en faciliteiten
10 nachten verbleven in mei 2024

6/10 – Redelijk

Suzanne

Negatief: Netheid, staat van de accommodatie en faciliteiten
Very average. Property felt claustrophobic. Dirty/cleanliness issues.
2 nachten verbleven in februari 2024
Reactie van David op 14 mei 2024
Thank you for your feedback.

10/10 – Uitstekend

Sara Maria

Excellent
4 nachten verbleven in april 2024
Reactie van David op 14 mei 2024
Thank you for your feedback.

6/10 – Redelijk

Zahid

Positief: Netheid, staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van David op 14 mei 2024
Thank you for your feedback.

10/10 – Uitstekend

Lisa

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The pool area is just perfect for our 6 year old.
5 nachten verbleven in april 2024
Reactie van David op 14 mei 2024
Thank you for your feedback.

8/10 – Goed

Inderia

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Great place with great views!
4 nachten verbleven in april 2024
Reactie van David op 14 mei 2024
Thank you for your feedback.

10/10 – Uitstekend

Gervona

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Absolutely loved my stay! My room was exactly like the pictures however if you are looking to be close to night life and do not have a rental (you will need one if you’re looking to not spend $100 per ride) then staying near the south side or west is your best bet!
4 nachten verbleven in april 2024
Reactie van David op 14 mei 2024
Thank you for your feedback.

10/10 – Uitstekend

Chantal

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The garden was well maintained
2 nachten verbleven in april 2024
Reactie van David op 14 mei 2024
Thank you for your feedback.

10/10 – Uitstekend

Fitz-Rian

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Clean, comfortable and has beautiful surroundings. Room service was quick and the staff is friendly.
2 nachten verbleven in april 2024
Reactie van David op 14 mei 2024
Thank you for your feedback.

10/10 – Uitstekend

Jonathan

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
Nice place and breakfast Buffett is very good. Probably one of the best hotels on Barbados.
1 nacht verbleven in maart 2024
Reactie van David op 8 apr 2024
Thank you for your feedback

8/10 – Goed

Christine

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Far away from restaurants, service was very slow, food was ok
6 nachten verbleven in maart 2024
Reactie van David op 8 apr 2024
Thank you for your feedback

4/10 – Matig

Edmond

Reisde met familie
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Second time staying here. We had a roof top pool, which had dead skin and debris floating in it. No hot water the first day and night. The food is expensive and not worth the cost. Some of the public pools were also dirty and unusable. It was the same way the first time we stayed for 1 night. Thought it was just but timing but obviously not.
2 nachten verbleven in maart 2024
Reactie van Lasasha op 15 mrt 2024
Dear Edmond,Thank you for sharing, as your feedback is invaluable.We sincerely apologize for the disappointment you encountered during your recent stay. Your feedback regarding the pool's cleanliness and amenities has been duly noted and will be addressed with urgency to ensure a more enjoyable experience for our guests. Please be assured this is a gross departure from our usual standard.It was our pleasure to host you and we hope to have the opportunity to welcome you back and exceed your expectations in the future.Sincerely,Faye Best

10/10 – Uitstekend

Lumed

Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Stunning hotel, very well built, and it was like being in a private town! Wonderful scenery as it’s right next to the beach, the kids absolutely loved it! Will definitely return.
2 nachten verbleven in december 2023
Reactie van David op 8 apr 2024
Thank you for your feedback

10/10 – Uitstekend

Trisha L

Positief: Netheid
1 nacht verbleven in februari 2024
Reactie van David op 8 apr 2024
Thank you for your feedback

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, comfort kamer
Pretty Solid All Around
The property itself is quite pretty, some Minor upkeep needed but nothing major. I stayed solo for only 2 nights after a work trip in a different part of the island and that was plenty of time. The beach while pretty is quite small and had an issue with seaweed while I was there. Drink and food service on the beach which is great. A few pools to choose from, nice - seating could be updated. The room was huge especially for one person - no complaints there. However, I had a constant mosquito problem and could never seem to kill all of them. AC in living room worked well, in the bedroom not as well. The hot water in the shower never got hot enough. Food was good for the most part. For a solo traveler, it would have been nice to have more bar seating options. Particularly enjoyed my meals at the Italian restaurant and Zen - the Asian restaurant. Staff was really friendly. Only issue I had was I called down at 6am for a late check out which was approved but no check out time confirmed, the lady asked me to come by front desk after breakfast so I did. I was then told I could not check out late and I had to hold a firm stance that the answer she was giving me wasn’t an acceptable one. Luckily, they found the girl I talked to not the phone and confirmed the agreed upon late check out. All and all it was nice and would generally recommend if your looking for a quiet getaway.
View from Carriage House
Walking to Pool Area
Walking up to room at night
Beach from above
2 nachten verbleven in februari 2024

10/10 – Uitstekend

Aminah, Walsall

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Excellent
1 nacht verbleven in januari 2024

2/10 – Ontzettend slecht

Bill

Reisde met partner
Negatief: Netheid, staat van de accommodatie en faciliteiten
This place is really run down,
1 nacht verbleven in december 2023
Reactie van Guest Services op 6 feb 2024
Thank you for your review. We are sorry your stay did not exceed your expectations. We hope for a future opportunity to provide an improved experience.

10/10 – Uitstekend

Robert

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024

10/10 – Uitstekend

John

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
The Crane is a stunning resort. Tucked away in the residential east side of Barbados, The Crane has a uniquely beautiful location, with a dramatic beach and gorgeously maintained prope
1 nacht verbleven in januari 2024

8/10 – Goed

Richelle

1 nacht verbleven in januari 2024

8/10 – Goed

michel, PREVOST

1 nacht verbleven in januari 2024

10/10 – Uitstekend

Shona

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I loved everything. The staff are so friendly, welcoming and eager to assist.
1 nacht verbleven in december 2023

6/10 – Redelijk

Simon

2 nachten verbleven in december 2023

10/10 – Uitstekend

Gregory

Reisde met partner
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Great friendly service
2 nachten verbleven in december 2023

10/10 – Uitstekend

Leeandrea

4 nachten verbleven in december 2023

10/10 – Uitstekend

Elisabeth

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Historic charm mixed with solid restaurant offerings and a stunning beach.
4 nachten verbleven in december 2023

8/10 – Goed

ANGELA B

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
Property is nice, very much a retiree property. Shout out to Shane, Miguel, Barry and Grantly for knowing what good customer service is! Bar 1889- food poisoning first night after waiting half an hour for drinks, an hour for the pizza I got sick from. Front desk, unless youre checking in, they can't/won't help with anything. Taxis easy to get. 5 restaurants at the property, but only one serving breakfast that ends strictly at 11am. They do not hold any tables for walk ins, so if you want to eat, make sure you make a reservation. Excellent restaurant across the street, Le Shack, go, you won't be disappointed. Front desk staff rang my room and hung up until i checked out a noon. Really unprofessional. I probably wouldn't stay here again.
5 nachten verbleven in november 2023

8/10 – Goed

Geoffrey

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
My stay was relaxing. The staff were helpful and friendly.
1 nacht verbleven in december 2023

8/10 – Goed

warren

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023

6/10 – Redelijk

Sharika

1 nacht verbleven in december 2023

2/10 – Ontzettend slecht

Kerry

I did not get to stay at the resort because when I arrived, I was told there was no room for me and I was never checked in.
1 nacht verbleven in november 2023

8/10 – Goed

Leanne

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2023

10/10 – Uitstekend

Dale

Positief: Netheid, staat van de accommodatie en faciliteiten
Beautiful beach
4 nachten verbleven in november 2023

8/10 – Goed

henry

1 nacht verbleven in november 2023

8/10 – Goed

Caterina

Zakenreiziger
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Great location and the suite is stunning! The only think I would improve is communication. The check in is quite late (4pm) and the check out is early (10am)
1 nacht verbleven in november 2023

2/10 – Ontzettend slecht

George

Our room was terrible, lights in bathroom that did not work, poor air condotioning (they resolved by bringing 2 floor fans), no wash cloths. Bed was not made when we checked in.
2 nachten verbleven in oktober 2023

10/10 – Uitstekend

Wingrove

Positief: Netheid, staat van de accommodatie en faciliteiten
Quiet and very private
2 nachten verbleven in oktober 2023

8/10 – Goed

Barry

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023

6/10 – Redelijk

Jaylin

Reisde met partner
Positief: Voorzieningen
We enjoyed our stay for the most part! The staff was both friendly and helpful. The dining options were excellent and the beach was awesome! On the negative note we payed extra to have a plunge pool in our room and a few days into our trip the water in the plunge pool emptied out. We informed engineering, house keeping and the front desk and nothing was done about. This was extremely disappointing and irritating seeing how we paid extra for this in room amenity. The other thing was we went without fresh towels for two days! We call both housekeeping and the front desk several times but we didn’t receive the towels until our final day at the resort.
6 nachten verbleven in oktober 2023

8/10 – Goed

Julie

Positief: Netheid, comfort kamer
1 nacht verbleven in oktober 2023

2/10 – Ontzettend slecht

Donna

4 nachten verbleven in oktober 2023

4/10 – Matig

Lorna

There was not enough staff at checkin and the one staff member seemed to dealing with an elderly lady who appeared to be planning an event and had lots of questions before making a decision. So the staff member was unable to ensure a quick and comfortable check in for a waiting tired guest
1 nacht verbleven in september 2023
Reactie van Guest Services op 4 okt 2023
Thank you for your review. Please accept our apologies for the challenges you experienced during your stay with us. Please know, what you describe is a rare occurrence, and our team remains dedicated to providing outstanding service to our guests. We hope you will give us the chance to restore your trust in us in your future travels.

8/10 – Goed

Servando

Positief: Voorzieningen
Very good
14 nachten verbleven in september 2023

8/10 – Goed

Desiree

Positief: Netheid
9 nachten verbleven in augustus 2023

10/10 – Uitstekend

kalpesh

Positief: Netheid, staat van de accommodatie en faciliteiten
Nice peple
8 nachten verbleven in augustus 2023

8/10 – Goed

Jeremy

Positief: Netheid, staat van de accommodatie en faciliteiten
7 nachten verbleven in augustus 2023

4/10 – Matig

Nicki

Reisde met een groep
Positief: Voorzieningen
Negatief: Netheid, staat van de accommodatie en faciliteiten
No efficient communication between crane resort and Hilton resort
1 nacht verbleven in augustus 2023
Reactie van Guest Services op 12 sep 2023
Thank you for your review. Please accept our apologies for the challenges you experienced during your stay with us. Please know, what you describe is a rare occurrence, and our team remains dedicated to providing outstanding service to our guests. We hope you will give us the chance to restore your trust in us in your future travels.

8/10 – Goed

Rosemarie

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The resort is enormous with several large outdoor pools for all ages, several types of restaurants and very friendly and helpful staff. Everyone was so welcoming! We stayed in a gorgeous apartment with a private pool and exotic floral garden. We really felt relaxed. Having never been to Barbados before, it would have been nice to have been introduced to some local amenities, a map of where the restaurants were, how to get to different places etc but this is just a minor detail for reception. That said, we were greeted with lovely cold drinks on arrival and if I needed help or had any requests, the team were always very helpful. Regarding the Crane beach, having read great reviews about it, I was very surprised to find it’s actually quite unpleasant as it is a red flag beach with strong currents and seaweed all over, not great when you have a young family. You should definitely either hire a car or be prepared to take buses or taxis to get to nicer beaches.
5 nachten verbleven in augustus 2023