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Beoordelingen van Aavri Hotel Deira

4 out of 5
Aavri Hotel Deira
45C St, Al Rigga Road, next to Al Rigga Post Office, Deira, Dubai

Beoordelingen

6,8
Gastenscore: 10 - Uitstekend. 86 van 361 beoordelingen" "
Gastenscore: 8 - Goed. 109 van 361 beoordelingen" "
Gastenscore: 6 - Redelijk. 81 van 361 beoordelingen" "
Gastenscore: 4 - Matig. 31 van 361 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 54 van 361 beoordelingen" "

7,2/10

Netheid

7,2/10

Personeel en service

5,2/10

Voorzieningen

6,8/10

Staat van de accommodatie en faciliteiten

5,4/10

Milieuvriendelijkheid

Beoordelingen

2/10 – Ontzettend slecht

Nadeem

1 nacht verbleven in maart 2023
Reactie van Vikrant Sharma op 10 mrt 2023
Dear Guest,Greetings from Aravi Hotel!Thanking you for giving us an opportunity to serve you and for your valuable feedback. We feel extremely sorry to have not been able to live up to your expectations. However, your feedback is extremely important and gives us an opportunity to improve.We have taken your comment very seriously and feedback like yours, highlights where we faulted during your stay and help us rectify those issues.We hope you will give us a chance in future to make you experience our true service commitments and this visit of yours will not be the benchmark for your future visits.We look forward to welcome you back at Aravi

6/10 – Redelijk

Roni

Reisde met familie
Valt me niet echt 4 sterren maar dan 2 sterren
15 nachten verbleven in augustus 2021
Reactie van Vikrant Sharma op 10 okt 2021
Geachte heer Roni, Groeten van Aravi Hotel! Bedankt voor je waardevolle feedback. Gelieve onze oprechte verontschuldigingen te aanvaarden voor het ongemak dat u tijdens uw verblijf heeft ondervonden. Omdat de horeca voor een lange periode gesloten was, werken we er hard aan om al onze gasten voor altijd bij ons te laten blijven. We kijken ernaar uit u weer te mogen verwelkomen.

8/10 – Goed

TheCuzzin's

Reisde met een groep
Positief: Netheid, personeel en service
Negatief: Voorzieningen
Ondanks dat het hotel niet centraal gelegen is, waren de hotspots goed bereikbaar. Ook was het een prettige buurt met velen kleine restaurants and winkeltjes en zelfs een grote shopping mall in de buurt. Het personeel was aardig en behulpzaam, vooral Ramish Rumbia de schoonmaker en Effan de restaurant medewerker. Onze kamer en badmaker waren schoon en ruim. De minpunten waren het feit dat de wifi bereik op de kamers er slecht was. In de gang en in de lobby was deze wel goed maar daarvoor moest je een bonnetje halen bij de receptie die slechts een uur geldig was. Verder maakte de airco veel lawaai en was er ook een vervelend geluid van een mogelijke generator. De kamers waren absoluut niet geluids dicht, je kon een naald horen vallen in de gang! Het zwembad was toe aan renovatie. Er was een shuttle service naar de "Deira citymall' die op loopafstand was. Het was beter om deze service te beiden naar bijvoorbeeld een strand in de buurt of de Dubai mall. Je krijgt precies waarvoor je betaalt, deze accomatie was niet heel prijzig. Al en met al zouden wij deze hotel wel aanraden voor een kort verblijf.
6 nachten verbleven in april 2019
Reactie van Imee op 24 mei 2019
Dear Valued Guest, Thank you very much for taking the time to give your personal impressions about our hotel. Avari Hotel team are all very pleased to read such overall feedback that expresses satisfaction with the service and facilities we have been offering you, as this is what we always strive to achieve and provide to our valued guests. Once again, thank you. We hope to welcome you in the very near future at our hotel and remain with. Yours Sincerely; Avari Management

4/10 – Matig

VaesJozef, Brussel

Reisde met partner
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
De kamers waren vrij goed, personeel uitstekend!! De badkamer was al veel minder, oud en versleten sproeiers enz... Ze hebben ons verhuisd van 3de verdieping naar 7de, gevolg we lagen op de gang waar masseuses zaten, de hele nacht veel lawaai!! Nog maar te zwijgen over het zwembad, vreselijk, 5 ligstoelen die allemaal kapot waren, de kussen die er op lagen waren juist rozeblaadjes zo dun, na een half uur had je gewoon pijn van het liggen. De rest wat stoelen die hetzelfde waren, kapot en met kussens zonder vulling!! De bijzettafeltjes vielen uit mekaar!!! Dan heb je nog de paraplu's 2 stuks en je kon ze niet opendoen want ze vielen uit mekaar en die met een temperatuur van 41 graden, echt geen aanrader!! Hoop dat jullie daar notitie van nemen en zeker rekening mee houden voor mensen die naar daar gaan! Was voor ons de vierde keer maar echt niet goed in dit hotel!!!
9 nachten verbleven in april 2019
Reactie van Imee op 3 jun 2019
Dear VaesJozef, Thank you very much for taking the time to give your personal impressions about our hotel. Rest assured that our team was more than delighted to serve you and help you to spend an as enjoyable and comfortable stay as possible among us. Since every point made in this comment is important to us, your comment is forwarded to the concerned department and been taken cared off. Thank you for taking part to our quality service improvement by letting us knows about this issue. I hope you will still give us another opportunity to change this perception to a positive experience Yours Sincerely; Manish Chandra Group General Manager

6/10 – Redelijk

Zemina

Positief: Netheid, comfort kamer
Praktisch liggend
De ligging van het hotel was super praktisch. Je kon vanaf dit plek overal naartoe makkelijk de taxi of metro pakken. Ook was de hotel netjes. Alleen hadden wij veel problemen met onze (sleutel)pas. Wij zijn hierdoor overgeplaatst naar een kamer wat niet voldeed aan onze boeking. Na paar keer hameren zijn wij weer overgeplaatst. Jammer dat de service op dat moment belabberd was. Al met al wel een goed hotel om te verblijven. Ook de buurt is goed om te vertoeven. Het is niet te duur om iedere dag buiten te eten daar. Ongeveer net als in Nederland.

6/10 – Redelijk

Michelle Sanda

Reisde met een groep
Negatief: Netheid
Pros: You have amenities and good shops nearby. Really near the airport (terminal 3) This property seems to be like a 3 star hotel and not a 4 star as things are quite old and some parts are dirty. The staff are strict and doesn’t understand much English. For example we asked if they had a freezer and they sent us a fridge. They wouldn’t allow us to use their microwave so we had to throw away a lot of food. It was an okay stay and did the job but it’s not like other 4 star hotels e.g Ibis styles, Pearl Swiss hotel etc
5 nachten verbleven in april 2024
Reactie van Management op 25 apr 2024
Dear Guest,Greetings!Regarding your comments about our facilities and services, we apologize for falling short of your expectations. We take cleanliness and guest satisfaction seriously, and we will address the issues you mentioned to ensure a better experience for future guests. As per Dubai Municipality regulations, we are unable to allow outside food to be reheated in our main kitchen, but we do provide mini bar fridges in our rooms for storing items. We apologize for any misunderstanding regarding this policy.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a more enjoyable experience in the future.Best regards,Management - Aavri Hotel.

6/10 – Redelijk

Adan

Zakenreiziger
Negatief: Netheid
Need to work on customer service
2 nachten verbleven in maart 2024
Reactie van Management op 26 mrt 2024
Dear Guest,Greetings!We are sorry to hear about your experience with our hotel. We take such reviews very seriously and will work towards improving our hospitality and policies. Hope to see yo soon.Best regards,Management - Aavri Hotel

4/10 – Matig

Naira

Zakenreiziger, Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
Bad smell in the rooms
7 nachten verbleven in maart 2024
Reactie van Management op 16 mrt 2024
Dear Guest,Greetings!We are sorry to hear about your bad experience with our hotel. We take such reviews very seriously and will work towards improving our hospitality and policies.Warm Regards,Management - Aavri Hotel

6/10 – Redelijk

Dennis, east hills

Negatief: Netheid, staat van de accommodatie en faciliteiten
Bathroom flooding after taking shower, there are small flies in bathroom
3 nachten verbleven in maart 2024
Reactie van Management op 15 mrt 2024
Dear guest,Greetings!We are sorry to hear about your bad experience with our hotel. We take such reviews very seriously and will work towards improving our hospitality. We hope you can give us a chance to serve you better in the future.Warm regards,Management - Aavri Hotel

6/10 – Redelijk

Martin

Positief: Personeel en service, voorzieningen
Chambres défraîchis. Pas de tapis de bain. Moisissures et souillures sur la porte. Mériterait un petit coup d'entretien. Petit déjeuner de qualité médiocre malgré le prix modique. Point fort: personnel très amical et hospitalier (Indiens et Népalais).
1 nacht verbleven in februari 2024
Reactie van Management - Aavri Hotel op 22 feb 2024
Dear Guest,Namaste!We apologize for the inconvenience you experienced during your stay. We'll address the maintenance issues to ensure our rooms meet the expected standards. It's great to hear that you found our staff very friendly and hospitable. We hope to have the opportunity to improve your experience in the future.Best regards, Management - Aavri Hotel

6/10 – Redelijk

Shahzada h

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
I have been staying here since 2017 and with the time quality of hotel in general has gone down maasively. Needs thorough refurbishing.
6 nachten verbleven in februari 2024
Reactie van Management- Aavri Hotel op 13 feb 2024
Dear Guest,Greetings!!We appreciate your feedback and regret to learn about your unsatisfactory experience at our hotel. Your concerns regarding the hotel are taken seriously, and we sincerely apologize for any inconvenience caused. We are actively addressing these issues to enhance the overall guest experience. If you have additional details or specific suggestions, we would be grateful for the opportunity to further improve.Warm Regards,Management- Aavri Hotel

6/10 – Redelijk

Manuela

Reisde met partner
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Reception war nicht qualifiziert dafür. Unsauberer Teppich, Schimmel im Bad, alles war schmudelig und nicht im guten Zustand. Frühstück nicht für Europäer ausgerichtet.
7 nachten verbleven in oktober 2023

6/10 – Redelijk

Dani

Positief: Personeel en service
2 nachten verbleven in mei 2023

8/10 – Goed

Haisam

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in maart 2023
Reactie van Vikrant Sharma Revenue Manager op 27 mrt 2023
Dear Mr. Hassan,Greetings from Aravi Hotel!It was our pleasure to have you with us and giving us a chance to serve.On behalf of team, I would like to thank you for your encouraging and motivating feedback about us.Comments like such, are the sole motivator for us to serve our guest with the same zeal and inspire us to keep upgrading our services.We look forward to welcome you back at Aravi

2/10 – Ontzettend slecht

Lachyn

4 nachten verbleven in maart 2023
Reactie van Vikrant Sharma Revenue Manager op 27 mrt 2023
Mr. Lachyn,Greetings from Aravi Hotel!Thanking you for giving us an opportunity to serve you and for your valuable feedback. We feel extremely sorry to have not been able to live up to your expectations. However, your feedback is extremely important and gives us an opportunity to improve.We have taken your comment very seriously and feedback like yours, highlights where we faulted during your stay and help us rectify those issues.We hope you will give us a chance in future to make you experience our true service commitments and this visit of yours will not be the benchmark for your future visits.We look forward to welcome you back at Aravi

10/10 – Uitstekend

Alimamy

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Great price
1 nacht verbleven in maart 2023
Reactie van Vikrant Sharma op 21 mrt 2023
Dear Guest,Greetings from Aravi Hotel!It was our pleasure to have you with us and giving us a chance to serve.On behalf of team, I would like to thank you for your encouraging and motivating feedback about us.Comments like such, are the sole motivator for us to serve our guest with the same zeal and inspire us to keep upgrading our services.We look forward to welcome you back at Aravi

6/10 – Redelijk

Matthew James

Positief: Personeel en service
9 nachten verbleven in maart 2023
Reactie van Vikrant Sharma op 21 mrt 2023
Dear Guest,Greetings from Aravi Hotel!It was our pleasure to have you with us and giving us a chance to serve.On behalf of team, I would like to thank you for your encouraging and motivating feedback about us.Comments like such, are the sole motivator for us to serve our guest with the same zeal and inspire us to keep upgrading our services.We look forward to welcome you back at Aravi

2/10 – Ontzettend slecht

Najat

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Horrible à fuir
Hôtel très sale, matelas : vous dormirez sur des ressorts. Linge taché de sang. Rideaux cassés et noir de pollution sûrement… Petit déjeuner : pas de couvert pas, pas de cereales, pas de jus d orange juste des plats indiens Moquette tres tres tres sale ( taches miettes et cheveux..) Sale de bain: délabrée et taches de rouille dans évier et le lavabo. Dans le hall: une grande porte cache une espece de boite avec des filless ….
14 nachten verbleven in februari 2023
Reactie van Vikrant Sharma op 3 mrt 2023
Cher invité,Salutations de l'hôtel Aravi !En vous remerciant de nous avoir donné l'occasion de vous servir et pour vos précieux commentaires. Nous sommes extrêmement désolés de ne pas avoir été à la hauteur de vos attentes. Cependant, vos commentaires sont extrêmement importants et nous donnent l'occasion de nous améliorer.Nous avons pris votre commentaire très au sérieux et des commentaires comme le vôtre, mettent en évidence nos fautes pendant votre séjour et nous aident à rectifier ces problèmes.Nous espérons que vous nous donnerez à l'avenir l'occasion de vous faire vivre nos véritables engagements de service et cette visite ne sera pas la référence pour vos futures visites.Nous sommes impatients de vous accueillir à nouveau à Aravi

2/10 – Ontzettend slecht

Mubarak

Zakenreiziger
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
one of the worst hotel i have been to. Dirty room and very noisy. No hot water for shower No safe box
1 nacht verbleven in februari 2023
Reactie van Vikrant Sharma op 3 mrt 2023
Dear Guest,Greetings from Aravi Hotel!Thanking you for giving us an opportunity to serve you and for your valuable feedback. We feel extremely sorry to have not been able to live up to your expectations. However, your feedback is extremely important and gives us an opportunity to improve.We have taken your comment very seriously and feedback like yours, highlights where we faulted during your stay and help us rectify those issues.We hope you will give us a chance in future to make you experience our true service commitments and this visit of yours will not be the benchmark for your future visits.We look forward to welcome you back at Aravi

2/10 – Ontzettend slecht

khaled

Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Only the area around is good for shopping, walking, easy transportation and several restaurants. But the hotel Aravi it self is a disaster. I had a paid reservation and arrived at 12:00pm after an overnight trip, they refused to check me in, they said no available rooms right now, you have to come after 2:00pm so I asked the front desk ok no problem but I may come 8:00pm since I have several meetings, they said you can come any time since your booking is paid. So I came at 8:30pm they said to me we canceled your booking and we have the right to do so since we are in a high season but no worries we can put you in the first floor right up to the night club so you can imagine the noise up to 3:00am. I refused to take the room and insisted on them to recover my booking and told them I'm going to report a complaint against the hotel, so the the magic happened and they gave me another room in the 6th floor. And something else you have to be aware of it that the hotel have a parking under the property but even you are a guest but they will charge you 30 ADE/day for parking your car there. It was a bad experience I don't advise anyone to book there
1 nacht verbleven in februari 2023
Reactie van Vikrant Sharma op 24 feb 2023
Dear mr. Khaled,Greetings from Aravi Hotel!Thanking you for giving us an opportunity to serve you and for your valuable feedback. We feel extremely sorry to have not been able to live up to your expectations. However, your feedback is extremely important and gives us an opportunity to improve.We have taken your comment very seriously and feedback like yours, highlights where we faulted during your stay and help us rectify those issues.We hope you will give us a chance in future to make you experience our true service commitments and this visit of yours will not be the benchmark for your future visits.We look forward to welcome you back at Aravi

8/10 – Goed

Robert

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
My personal review of Aravi
Checked in on 4th Feb. Arrived at about 8am and had requested for early check-in but the gentleman on the reception desk at the time didn’t even care to listen. so had to wait at the lounge till 2pm. when it was time to check, i didn’t know the procedures and then gentleman rudely asked me to drop my passport and wait at the lounge. there was a queue but what is disappointing is that i saw people who came in later than me get checked in before i was! I eventually checked in at about 3.20pm. The room was okay but the beddings weren’t freshly cleaned. there were traces of hair on the pillow covers. i let housekeeping know but they didn’t change them until the next day. I had booked for 4 nights, and had determined not to extend my stay, but thanks to Rolack, Roda and Jeslin- they were extremely nice to me and somehow found myself extending my stay for an extra 5 days! all else went fine but the cleanliness in the room needs to be improved. the carpet is never cleaned, the beddings weren’t changed for days even on request, one of the cleaners removed the pillow slips and was using it to clean the surfaces, and sink. cleanliness of the utensils needs to be watched, etc. other than the cleanliness amd check- in experience all else was good amd would still recommend it especially for the sake of 3 people i already mentioned up there
4 nachten verbleven in februari 2023
Reactie van Vikrant Sharma op 24 feb 2023
Dear Guest,Greetings from Aravi Hotel!It was our pleasure to have you with us and giving us a chance to serve.On behalf of team, I would like to thank you for your encouraging and motivating feedback about us.Comments like such, are the sole motivator for us to serve our guest with the same zeal and inspire us to keep upgrading our services.We look forward to welcome you back at Aravi Warm Regards,

2/10 – Ontzettend slecht

Henrik

Zakenreiziger
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Très décevant
Mal organisé, la chambre n’était pas prête à 17h. La chambre sentait la moisissure. Très bruyant à cause d’un bar au 1 ère étage. Les cafards étaient présents dans la chambre et le salle de bain. C’est un hôtel deux étoiles et pas 4 comme indiqué.
3 nachten verbleven in februari 2023
Reactie van Vikrant Sharma op 15 feb 2023
Dear Guest,Greetings from Aravi Hotel!Thanking you for giving us an opportunity to serve you and for your valuable feedback. We feel extremely sorry to have not been able to live up to your expectations. However, your feedback is extremely important and gives us an opportunity to improve.We have taken your comment very seriously and feedback like yours, highlights where we faulted during your stay and help us rectify those issues.We hope you will give us a chance in future to make you experience our true service commitments and this visit of yours will not be the benchmark for your future visits.We look forward to welcome you back at Aravi Warm Regards,

6/10 – Redelijk

Muhammad

Zakenreiziger
Positief: Netheid, comfort kamer
Service is very slow no enough staff in hotel specially on reception
2 nachten verbleven in januari 2023
Reactie van Vikrant Sharma op 8 feb 2023
Dear Guest,Greetings from Aravi Hotel!Thanking you for giving us an opportunity to serve you and for your valuable feedback. We feel extremely sorry to have not been able to live up to your expectations. However, your feedback is extremely important and gives us an opportunity to improve.We have taken your comment very seriously and feedback like yours, highlights where we faulted during your stay and help us rectify those issues.We hope you will give us a chance in future to make you experience our true service commitments and this visit of yours will not be the benchmark for your future visits.We look forward to welcome you back at Aravi

2/10 – Ontzettend slecht

Mahmood

Zakenreiziger
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2023
Reactie van Vikrant Sharma op 8 feb 2023
Dear Guest,Greetings from Aravi Hotel!Thanking you for giving us an opportunity to serve you and for your valuable feedback. We feel extremely sorry to have not been able to live up to your expectations. However, your feedback is extremely important and gives us an opportunity to improve.We have taken your comment very seriously and feedback like yours, highlights where we faulted during your stay and help us rectify those issues.We hope you will give us a chance in future to make you experience our true service commitments and this visit of yours will not be the benchmark for your future visits.We look forward to welcome you back at Aravi

10/10 – Uitstekend

Said

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2022
Reactie van Vikrant Sharma op 4 okt 2022
Dear Guest,Greetings from Aravi Hotel!It was our pleasure to have you with us and giving us a chance to serve.On behalf of team, I would like to thank you for your encouraging and motivating feedback about us.Comments like such, are the sole motivator for us to serve our guest with the same zeal and inspire us to keep upgrading our services.We look forward to welcome you back at Aravi

2/10 – Ontzettend slecht

hussain

3 nachten verbleven in augustus 2022
Reactie van Vikrant Sharma op 23 aug 2022
Dear Guest,Greetings from Aravi Hotel!Thanking you for giving us an opportunity to serve you and for your valuable feedback. We feel extremely sorry to have not been able to live up to your expectations. However, your feedback is extremely important and gives us an opportunity to improve.We have taken your comment very seriously and feedback like yours, highlights where we faulted during your stay and help us rectify those issues.We hope you will give us a chance in future to make you experience our true service commitments and this visit of yours will not be the benchmark for your future visits.We look forward to welcome you back at Aravi Warm Regards,

8/10 – Goed

Ayad

2 nachten verbleven in augustus 2022
Reactie van Vikrant Sharma op 23 aug 2022
Dear Guest,Greetings from Aravi Hotel!It was our pleasure to have you with us and giving us a chance to serve.On behalf of team, I would like to thank you for your encouraging and motivating feedback about us.Comments like such, are the sole motivator for us to serve our guest with the same zeal and inspire us to keep upgrading our services.We look forward to welcome you back at Aravi Warm Regards,

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in juli 2022
Reactie van Vikrant Sharma Revenue Manager op 27 jul 2022
Dear Guest, Greetings from Aravi Hotel! Thanking you for giving us an opportunity to serve you and for your valuable feedback. We feel extremely sorry to have not been able to live up to your expectations. However, your feedback is extremely important and gives us an opportunity to improve. We have taken your comment very seriously and feedback like yours, highlights where we faulted during your stay and help us rectify those issues. We hope you will give us a chance in future to make you experience our true service commitments and this visit of yours will not be the benchmark for your future visits. We look forward to welcome you back at Aravi

10/10 – Uitstekend

Ouattara mampasi Mohamed Jean

4 nachten verbleven in juli 2022

8/10 – Goed

Gurpreet

1 nacht verbleven in juli 2022

8/10 – Goed

Khalid

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juni 2022
Reactie van Vikrant Sharma op 1 jul 2022
Dear Guest, Greetings from Aravi Hotel! It was our pleasure to have you with us and giving us a chance to serve. On behalf of team, I would like to thank you for your encouraging and motivating feedback about us. Comments like such, are the sole motivator for us to serve our guest with the same zeal and inspire us to keep upgrading our services. We look forward to welcome you back at Aravi Warm Regards,

2/10 – Ontzettend slecht

Wesam

Zakenreiziger
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juni 2022
Reactie van Vikrant Sharma op 25 jun 2022
Dear Guest, Greetings from Aravi Hotel! Thanking you for giving us an opportunity to serve you and for your valuable feedback. We feel extremely sorry to have not been able to live up to your expectations. However, your feedback is extremely important and gives us an opportunity to improve. We have taken your comment very seriously and feedback like yours, highlights where we faulted during your stay and help us rectify those issues. We hope you will give us a chance in future to make you experience our true service commitments and this visit of yours will not be the benchmark for your future visits. We look forward to welcome you back at Aravi

2/10 – Ontzettend slecht

Geverifieerde reiziger

Zakenreiziger
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
6 nachten verbleven in juni 2022
Reactie van Vikrant Sharma op 21 jun 2022
Dear Guest, Greetings from Aravi Hotel! Thanking you for giving us an opportunity to serve you and for your valuable feedback. We feel extremely sorry to have not been able to live up to your expectations. However, your feedback is extremely important and gives us an opportunity to improve. We have taken your comment very seriously and feedback like yours, highlights where we faulted during your stay and help us rectify those issues. We hope you will give us a chance in future to make you experience our true service commitments and this visit of yours will not be the benchmark for your future visits. We look forward to welcome you back at Aravi

8/10 – Goed

Ahmed

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in juni 2022
Reactie van Vikrant Sharma op 16 jun 2022
Dear Guest, Greetings from Aravi Hotel! It was our pleasure to have you with us and giving us a chance to serve. On behalf of team, I would like to thank you for your encouraging and motivating feedback about us. Comments like such, are the sole motivator for us to serve our guest with the same zeal and inspire us to keep upgrading our services. We look forward to welcome you back at Aravi

2/10 – Ontzettend slecht

Hind

Positief: Comfort kamer
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
الخدمة سيئة. لايوجد حذاء حمام لايوجد مناديل وجه لايوجد ثلاجة حتى سجادة صلاة لايوجد.
2 nachten verbleven in juni 2022
Reactie van Vikrant Sharma op 16 jun 2022
عزيزي الضيف، تحية من فندق أرافي! نشكرك على منحنا فرصة لخدمتك وعلى ملاحظاتك القيمة. نشعر بالأسف الشديد لأننا لم نتمكن من تلبية توقعاتك. ومع ذلك ، فإن ملاحظاتك مهمة للغاية وتتيح لنا فرصة للتحسين. لقد أخذنا تعليقك على محمل الجد والتعليقات مثل تعليقاتك ، وتبرز أين أخطأنا أثناء إقامتك وتساعدنا في تصحيح هذه المشكلات. نأمل أن تمنحنا فرصة في المستقبل لتجعلك تختبر التزاماتنا الحقيقية بالخدمة ولن تكون زيارتك هذه هي المعيار لزياراتك المستقبلية. نتطلع إلى الترحيب بك مرة أخرى في Aravi

10/10 – Uitstekend

Saud

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in juni 2022
Reactie van Vikrant Sharma op 16 jun 2022
Dear Guest, Greetings from Aravi Hotel! It was our pleasure to have you with us and giving us a chance to serve. On behalf of team, I would like to thank you for your encouraging and motivating feedback about us. Comments like such, are the sole motivator for us to serve our guest with the same zeal and inspire us to keep upgrading our services. We look forward to welcome you back at Aravi

8/10 – Goed

Anas

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in mei 2022

8/10 – Goed

Zakareya

Reisde met een groep
Positief: Netheid, personeel en service
10 nachten verbleven in mei 2022

10/10 – Uitstekend

Saud

1 nacht verbleven in mei 2022

6/10 – Redelijk

Syed shahariar

Zakenreiziger
2 nachten verbleven in mei 2022
Reactie van Vikrant Sharma op 24 mei 2022
Dear Guest, Greetings from Aravi Hotel! It was our pleasure to have you with us and giving us a chance to serve. On behalf of team, I would like to thank you for your encouraging and motivating feedback about us. Comments like such, are the sole motivator for us to serve our guest with the same zeal and inspire us to keep upgrading our services. We look forward to welcome you back at Aravi Warm Regards,

6/10 – Redelijk

Syed shahariar

Reisde met een groep
Positief: Comfort kamer
Negatief: Personeel en service
3 nachten verbleven in mei 2022
Reactie van Vikrant Sharma op 20 mei 2022
Dear Guest, Greetings from Aravi Hotel! It was our pleasure to have you with us and giving us a chance to serve. On behalf of team, I would like to thank you for your encouraging and motivating feedback about us. Comments like such, are the sole motivator for us to serve our guest with the same zeal and inspire us to keep upgrading our services. We look forward to welcome you back at Aravi

2/10 – Ontzettend slecht

FLORENT

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Nauséabond
Hotel dégoutant. La chambre est sale et sent mauvais (cheveux et saletés incrustées partout sur la moquette, dans la bouilloire, sur le matériel ...). La moquette est d'une puanteur nauséabonde. La climatisation propage une odeur poussièreuse. La chambre n'était pas prête à l'arrivée (1/2 heure d'attente). La literie est de piètre qualité. Ne correspond aucunement au standing d'un 4 étoiles. L'hotel est très mal entretenu. Quel manque de professionnalisme... Une seule envie : quitter cet endroit désagréable.
3 nachten verbleven in mei 2022
Reactie van Vikrant Sharma Gestionnaire des revenus op 20 mei 2022
Cher invité, Salutations de l'hôtel Aravi ! En vous remerciant de nous avoir donné l'occasion de vous servir et pour vos précieux commentaires. Nous sommes extrêmement désolés de ne pas avoir été à la hauteur de vos attentes. Cependant, vos commentaires sont extrêmement importants et nous donnent l'occasion de nous améliorer. Nous avons pris votre commentaire très au sérieux et des commentaires comme le vôtre, mettent en évidence nos fautes pendant votre séjour et nous aident à rectifier ces problèmes. Nous espérons que vous nous donnerez à l'avenir l'occasion de vous faire vivre nos véritables engagements de service et cette visite ne sera pas la référence pour vos futures visites. Nous sommes impatients de vous accueillir à nouveau à Aravi Meilleurs voeux,

2/10 – Ontzettend slecht

Faisal

Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
6 nachten verbleven in mei 2022

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Avoid, at all cost.
The hotel is under new management. It was previously Avari. It was a reasonable hotel. Now, the management has been changed recently and the name has been changed to Aravi. It is now run down, bathroom drainage is clogged, cleanliness is terrible and the lobby is noisy with shady people attending the two night clubs all the time. Terrible experience.
2 nachten verbleven in mei 2022
Reactie van Manish Chandra CEO op 10 mei 2022
Dear Guest, Greetings from Aravi Hotel! Thanking you for giving us an opportunity to serve you and for your valuable feedback. We feel extremely sorry to have not been able to live up to your expectations. However, your feedback is extremely important and gives us an opportunity to improve. We have taken your comment very seriously and feedback like yours, highlights where we faulted during your stay and help us rectify those issues. We hope you will give us a chance in future to make you experience our true service commitments and this visit of yours will not be the benchmark for your future visits. We look forward to welcome you back at Aravi

2/10 – Ontzettend slecht

Amy Jayne

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Would not go back here if you paid me. Only thing going for this hotel is the friendliness of SOME staff.
7 nachten verbleven in april 2022
Reactie van Manish Chandra (CEO) op 29 apr 2022
Dear Guest, Greetings from Aravi Hotel! Thanking you for giving us an opportunity to serve you and for your valuable feedback. We feel extremely sorry to have not been able to live up to your expectations. However, your feedback is extremely important and gives us an opportunity to improve. We have taken your comment very seriously and feedback like yours, highlights where we faulted during your stay and help us rectify those issues. We hope you will give us a chance in future to make you experience our true service commitments and this visit of yours will not be the benchmark for your future visits. We look forward to welcome you back at Aravi

8/10 – Goed

cherr

1 nacht verbleven in april 2022
Reactie van Manish Chandra (CEO) op 28 apr 2022
Dear Guest, Greetings from Aravi Hotel! It was our pleasure to have you with us and giving us a chance to serve. On behalf of team, I would like to thank you for your encouraging and motivating feedback about us. Comments like such, are the sole motivator for us to serve our guest with the same zeal and inspire us to keep upgrading our services. We look forward to welcome you back at Aravi

8/10 – Goed

dave

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
It was ok,, staff was nice
8 nachten verbleven in maart 2022
Reactie van Manish Chandra ( CEO) op 11 apr 2022
Dear Guest, Greetings from Aravi Hotel! It was our pleasure to have you with us and giving us a chance to serve. On behalf of team, I would like to thank you for your encouraging and motivating feedback about us. Comments like such, are the sole motivator for us to serve our guest with the same zeal and inspire us to keep upgrading our services. We look forward to welcome you back at Aravi

2/10 – Ontzettend slecht

Hussain

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Comfort kamer
When we arrived at night after 7 hours flight we were shocked that you had cancelled the booking!! Without us knowing about it!! How could you cancel the booking while keeping the payment we made ? They agreed to give us a room with two single beds while we paid for double/king bed while investigating the problem The second day 29/3 we were told they got their money from you and gave us a double beds room Second we arrived on Monday the 28/03 while we paid for dates starting the 25/3 so where there is the refund for the unused three nights?
7 nachten verbleven in maart 2022
Reactie van Manish Chandra ( CEO) op 11 apr 2022
Dear Guest, Greetings from Aravi Hotel! Thanking you for giving us an opportunity to serve you and for your valuable feedback. We feel extremely sorry to have not been able to live up to your expectations. However, your feedback is extremely important and gives us an opportunity to improve. We have taken your comment very seriously and feedback like yours, highlights where we faulted during your stay and help us rectify those issues. We hope you will give us a chance in future to make you experience our true service commitments and this visit of yours will not be the benchmark for your future visits. Where else for refund you can contact the travel Agent where you have paid at the time of Booking We look forward to welcome you back at Aravi

6/10 – Redelijk

Ihsan

Zakenreiziger
5 nachten verbleven in maart 2022
Reactie van Manish Chandra ( CEO) op 11 apr 2022
Dear Guest, Greetings from Aravi Hotel! It was our pleasure to have you with us and giving us a chance to serve. On behalf of team, I would like to thank you for your encouraging and motivating feedback about us. Comments like such, are the sole motivator for us to serve our guest with the same zeal and inspire us to keep upgrading our services. We look forward to welcome you back at Aravi

2/10 – Ontzettend slecht

ASIL

1 nacht verbleven in maart 2022
Reactie van Manish Chandra ( CEO) op 31 mrt 2022
Dear Guest, Greetings from Aravi Hotel! Thanking you for giving us an opportunity to serve you and for your valuable feedback. We feel extremely sorry to have not been able to live up to your expectations. However, your feedback is extremely important and gives us an opportunity to improve. We have taken your comment very seriously and feedback like yours, highlights where we faulted during your stay and help us rectify those issues. We hope you will give us a chance in future to make you experience our true service commitments and this visit of yours will not be the benchmark for your future visits. We look forward to welcome you back at Aravi