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Beoordelingen van Al Hayat Hotel Apartments

3 out of 5
Al Hayat Hotel Apartments
Zahraa Street, Sharjah, Sharjah

Beoordelingen

6,4
Gastenscore: 10 - Uitstekend. 5 van 28 beoordelingen" "
Gastenscore: 8 - Goed. 7 van 28 beoordelingen" "
Gastenscore: 6 - Redelijk. 7 van 28 beoordelingen" "
Gastenscore: 4 - Matig. 6 van 28 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 3 van 28 beoordelingen" "

6,6/10

Netheid

6,0/10

Personeel en service

8,0/10

Voorzieningen

6,0/10

Staat van de accommodatie en faciliteiten

6,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Linda

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Everything was very good from reception to room service. The staff is very polite and friendly, responsive within minutes. I really liked the breakfast buffet. The only thing is that there's a problem with the shower drain..and I hope they fix it. Again, staff is very well trained and helped me at checking out. Checking in/out were very good. My issue was with my booking. I booked a hotel apartment with Expedia but when arriving it was a hotel suite in another building of the same hotel. I had to go around 3 locations of the hotel to find my booking.
7 nachten verbleven in mei 2023

6/10 – Redelijk

Shahzad

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Please don’t trust there pics
It was the worse experience sow far in the life Bad service. Iron was burnt. Cooking pans were burnt I had to buy my own Fridge wasn’t cooling properly Cook top was no good Living room sofa fabric was ripped and patched I looked at the other room which local Arab customer had was much better I was counting days when I would leave
Condition of living room sofa
Living room sofa fabric
10 nachten verbleven in juni 2022

10/10 – Uitstekend

Shahzad

1 nacht verbleven in juni 2022
Reactie van Syed op 26 jun 2022
Dear Guest, Thank you so much for your very kind words – we are all delighted that enjoyed your visit so much. We do try hard to make our guests feel at home and well taken care of, Êso it is very rewarding to know how much our guests enjoy themselves. We hope to be able to welcome you back very soon. Kind Regards, By Management.

8/10 – Goed

Feras

1 nacht verbleven in mei 2022
Reactie van Syed op 18 jun 2022
Dear Guest, it was our pleasure to serve you, we hope your stay was comfortable and enjoyable, hope to serve you again, thank you. Best Regards By Management

10/10 – Uitstekend

Anastasios

1 nacht verbleven in februari 2022
Reactie van Basit Mahmood op 27 feb 2022
Dear Valued Guest, Thank you so very much for much needed appreciation. Looking forward to serve you with same enthusiasm.

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
its good
1 nacht verbleven in februari 2022
Reactie van Basit Mahmood op 8 feb 2022
Dear Valued Guest, Thank you so much for appreciation. Looking forward to serve you more better in days to come.

6/10 – Redelijk

Kumail

Zakenreiziger
Negatief: Netheid
It was ok. Had issues with the stay. Their service and staff is poor.
2 nachten verbleven in februari 2020
Reactie van Basit Mahmood op 8 feb 2022
Dear Valued Guest, Thank you for your feedback. Looking forward to serve you more better in days to come.

2/10 – Ontzettend slecht

Ayman

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Never again
No water. No towels. Terrible smell
1 nacht verbleven in januari 2020
Reactie van Basit Mahmood op 8 feb 2022
Dear Valued Guest, Felt sorry for disappointment. Looking forward to serve you more better in days to come.

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
V good location and view. Nice people and proper price. I like it.
3 nachten verbleven in januari 2020
Reactie van Basit Mahmood op 20 jan 2020
Thank you for your rich attribute.

8/10 – Goed

Mohamed

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Overall it is ok
4 nachten verbleven in november 2019
Reactie van Basit Mahmood op 5 dec 2019
Dear Valued Guest, Thank you so much for much need appreciation. Looking forward to welcome you again to serve you more better.

6/10 – Redelijk

Muntasser

2 nachten verbleven in november 2019
Reactie van Basit Mahmood op 8 feb 2022
Dear Valued Guest, Thank you so much for much need appreciation. Looking forward to welcome you again to serve you more better.

6/10 – Redelijk

Geverifieerde reiziger

Negatief: Netheid
Yksi yö
Parempiakin varmasti löytyy noin 50€/yö budjettiin. Hyvät parkkitilat, mutta maksulliset
1 nacht verbleven in januari 2018
Reactie van Basit Mahmood op 8 feb 2022
Dear Valued Guest, Thank you so much for much need appreciation. Looking forward to welcome you again to serve you more better.

6/10 – Redelijk

Bilal

Positief: Netheid
الاقامة جيدة
الاقامة كانت جيدة حيث اخذت غرفة مع صالون وكانت عائلتي معي رفض منذ البداية عامل الاستقبال من ادخال اولادي لاني حاجز غرفة مع صالون بدون اولاد قلت له دائما احجز نفس الحجز ولا احد يعترض بالنهاية وافق فقلت له اريد فقد بطانيتان قال لي اذا موجود بعطيك فأحضر لي واحدة فقط ملاحظة اخري صنبور الماء كان بالحمام طول الوقت يسرب الماء والدش ايضا
1 nacht verbleven in december 2017
Reactie van Basit Mahmood op 8 feb 2022
Dear Valued Guest, Thank you so much for much need appreciation. Looking forward to welcome you again to serve you more better.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
فندق جيد
مكان جميل
2 nachten verbleven in november 2017
Reactie van Basit Mahmood op 8 feb 2022
Dear Valued Guest, Thank you so much for much need appreciation. Looking forward to welcome you again to serve you more better.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid
Negatief: Comfort kamer
الفندق سيء وإجراءات دخوله طويلة جدا جلسنا ساعة كام
الفندق تعبان جدا من عدة نواحي، فقد كان معي ولدان أقل من 12 سنة وبينت صغيرة جدا. والغرفة أصغر منا بكثر وضيقة جدا، وأخذنا أكسترا بد ودفعنا رسوما إضاقية ومع ذلك لم يأتو مع السرير الكبير بمستلزماته، كما أنه لا يوجد عندهم مسبح ، وقالوا : إن مواقف الفندق ممتلئة، فاضطررت لترك سيارتي في مواقف الشارع الخاضعة للرسوم ثم اتصلت بالموقع اكسبيديا وطلبت تدخلهم في الموضوع . وفعلا عندهم مساحة صغيرة خلف الفندق وتحيط بها مواقف مجانية عامة لكنها هي الأخرى ممتلئة على الأخر. المهم الفندق سيء وإجراءات دخوله طويلة جدا جلسنا ساعة كاملة ننتظر تنظيف الغرفة.
Reactie van Basit Mahmood op 8 feb 2022
Dear Valued Guest, Felt sorry for disappointment.Your concerns has been noted for further improvement. Thank you.

10/10 – Uitstekend

justyna, R

Positief: Netheid, personeel en service en comfort kamer
The nicest service ever
I stayed in Al Hayat Hotel Apartments with my boyfriend for 21 days. We enjoyed our stay a lot. The room was big,always clean and cosy. Many thanks to Yaser who was taking care of us all times.
Reactie van Kumar op 15 jul 2017
Dear Justyna, Thank you very much for writing your feedback. We're glad to know that you enjoyed your stay in Al Hayat Hotel Apartments, We look forward to welcoming you back on your next visit. Please let us know if we can be of further help. Best Regards - Management from Al Hayat Hotels.

4/10 – Matig

a

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
حيد
جيدة نوعا ما
Dear Sir / Madam, Thank you very much for writing your feedback. We're glad to know that you enjoyed your stay in Al Hayat Hotel Apartments, We look forward to welcoming you back on your next visit. Please let us know if we can be of further help. Best Regards - Management from Al Hayat Hotels.

8/10 – Goed

Khaled

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Dear Sir / Madam, Thank you very much for writing your feedback. We're glad to know that you enjoyed your stay in Al Hayat Hotel Apartments, We look forward to welcoming you back on your next visit. Please let us know if we can be of further help. Best Regards - Management from Al Hayat Hotels.

4/10 – Matig

Moheeb, London

Good
It was for one night stay with kids. Somehow ok
Dear Mr. Moheeb, Thank you very much for writing your feedback. We're glad to know that you enjoyed your stay in Al Hayat Hotel Apartments, We look forward to welcoming you back on your next visit. Please let us know if we can be of further help. Best Regards - Management from Al Hayat Hotels.

6/10 – Redelijk

Ramzy

Positief: Personeel en service
Dear Ramzy, Thank you very much for writing your feedback. We're glad to know that you enjoyed your stay in Al Hayat Hotel Apartments, We look forward to welcoming you back on your next visit. Please let us know if we can be of further help. Best Regards - Management from Al Hayat Hotels.

10/10 – Uitstekend

turki

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Dear Turki, Thank you very much for writing your feedback. We're glad to know that you enjoyed your stay in Al Hayat Hotel Apartments, We look forward to welcoming you back on your next visit. Best Regards - Management from Al Hayat Hotels.

4/10 – Matig

Ahmed, ksa

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
الفندق جيد
جيدة
Dear Ahmed, Thank you very much for writing your feedback. We're glad to know that you enjoyed your stay in Al Hayat Hotel Apartments, We look forward to welcoming you back on your next visit. Best Regards - Management from Al Hayat Hotels.

6/10 – Redelijk

ali, KOB

Positief: Netheid, comfort kamer
Negatief: Personeel en service
It was great but the staff !
Everything was great except the staff of the reciption , the treatment was not good , they don't smile at all !
Dear Justyna, Thank you very much for writing your feedback, we are extending our apology for the inconvenience caused during your stay, we will go through the mentioned issues, and we ill take necessary action against it, we welcome you again to our hotel to experience our hospitality. Thanks and Best Regards - Management from Al Hayat Hotels.

4/10 – Matig

Melody

Positief: Comfort kamer
Negatief: Personeel en service
New Years holiday
The receptionist at this hotel was rude unhelpful unprofessional and spoiled out stay. Phone in our room didn't work and she refused to let us call the airport to change our flights in the reception. She refused to give us change to pay out taxi driver who didn't have any. She refused to call us a taxi and instead just pointed to where we could stand and get one on the street. There is a mosque close by with mega phone they wake u up when praying from 5am

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The worst hotel ever!!!
Never ever go to this hotel. We had worst days of our tourism life in this hotel. No iron, no pool, no microwave, fake promise of pool, no washing machine and laundry at the cost of whole day expense. Misbehaved staff. No phones in the room. Beds are dirty and makes sound which gives sleepless night. Washroom tap leaks an water may come to your bed middle of the night. No towels provided, worst service ever!!!! Beware of fake reviews and promises made by agents/websites.
Reactie van Kumar op 15 jul 2017
Dear Sir / Madam, Thank you very much for writing your feedback, we are extending our apology for the inconvenience caused during your stay, we will go through the mentioned issues, and we will take necessary action against it. As you mentioned we have not mentioned any information on the booking site about the Pool, and the washing machine. please go through the hotel facilities information and confirming the reservation which helps to eradicate the conflicts further. we welcome you again to our hotel to experience our hospitality. Thanks and Best Regards - Management from Al Hayat Hotels.

4/10 – Matig

traveller usa

Negatief: Netheid, personeel en service en comfort kamer
worst hotel experience
This is a very bad, cheap looking hotel. It is not a 4 star. It could be a 2.5 star. Only looks nice in pictures. The bathrooms are really bad. The beds r super uncomfortable and u can hear ppl in the next door rooms and overall a very bad experience. Rooms r very small. Oh and u won't be able to find this place if you are a tourist, has no address, just a street name on which it is on. And no one has heard about it on that street. And it's 30 mind away from the airport and even further away from downtown.

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Personeel en service, comfort kamer

4/10 – Matig

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer