Een buitenzwembad, parasols voor strand/zwembad

Beoordelingen van Anantara Downtown Dubai Hotel

5 out of 5

Beoordelingen

9,4

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 495 van 660 beoordelingen" "
Gastenscore: 8 - Goed. 108 van 660 beoordelingen" "
Gastenscore: 6 - Redelijk. 30 van 660 beoordelingen" "
Gastenscore: 4 - Matig. 13 van 660 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 14 van 660 beoordelingen" "

9,6/10

Netheid

9,6/10

Personeel en service

9,0/10

Voorzieningen

9,4/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Alice

Zakenreiziger
Positief: Personeel en service, voorzieningen
Het is geen toeristische hotel, vnl zakelijk want dit hotel ligt in business bay. Personeel is vriendelijk en behulpzaam.
6 nachten verbleven in januari 2024
Reactie van Husam Malki - General Manager op 17 feb 2024
Dear Ms. Alice,Thank you for choosing Anantara Downtown Dubai Hotel and for sharing your feedback. We appreciate your observation about our hotel being located in Business Bay, catering to a business-centric atmosphere.We're glad to hear that you found our staff friendly and helpful. If there are any specific areas where we can enhance your experience or if you have additional comments, please feel free to reach out.We value your patronage and hope to have the opportunity to serve you again, whether for business or any other purpose.Warm regards,Husam MalkiGeneral Manager

10/10 – Uitstekend

Mohamed

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Goed hotel
1 nacht verbleven in november 2023
Reactie van Anantara Downtown Dubai Hotel op 5 dec 2023
Dear MohamedWe thank you for taking the time to write a review for your stay with us. We sincerely appreciate your feedback and hope to welcome you back soon!Warm RegardsAnantara Downtown Team

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
6 nachten verbleven in februari 2019

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in december 2018

10/10 – Uitstekend

Fred, NL

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Top business hotel
With lap pool and attentive staf + good spa. No request remained unanswered.
2 nachten verbleven in oktober 2017

10/10 – Uitstekend

Marcus, Beeford

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Fabulous hotel, staff are always so kind & wanting to help. This is my goto hotel for when I’m on business trips in Dubai
5 nachten verbleven in mei 2024
Reactie van Anantara Downtown Dubai Hotel op 15 mei 2024
Dear Marcus,Thank you for your wonderful words of appreciation. We love to have you stay with us and look forward to welcoming you back soon!

6/10 – Redelijk

craig

Reisde met partner
Positief: Netheid, personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
The property is bery average in terms of decor. The restaraunts and bar facilities are also limited.
1 nacht verbleven in mei 2024
Reactie van Husam Malki General Manager op 10 mei 2024
Dear Craig,Thank you for sharing your feedback regarding your recent stay. We appreciate your insights about the decor and amenities, as they help us improve our services to meet our guests' expectations.We look forward to welcoming you back and exceeding your expectations on your next visit.

10/10 – Uitstekend

melissa

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The stuff at the hotel was very helpful and accommodating
6 nachten verbleven in april 2024
Reactie van Husam Malki General Manager op 10 mei 2024
Dear Melissa,Thank you for your kind words about our staff's helpfulness and accommodation. We strive to provide exceptional service, and I'm glad to hear that they contributed positively to your experience.We look forward to welcoming you back for another enjoyable stay.

8/10 – Goed

tracy

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good property Nice upkeep Friendly staff Quiet and conveniently located Just needs nightly entertainment for guests who don’t wish to go out every night
7 nachten verbleven in april 2024
Reactie van Husam Malki General Manager op 10 mei 2024
Dear Tracy,Thank you for your kind words about our property, upkeep, friendly staff, and convenient location. Your feedback regarding nightly entertainment is valuable, and we will consider it as we strive to enhance our guests' experiences.We look forward to welcoming you back and exceeding your expectations on your next visit.

10/10 – Uitstekend

ires

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was amazing, everyone was accommodating & friendly & hotel was really nice as well.
2 nachten verbleven in april 2024
Reactie van Husam Malki General Manager op 10 mei 2024
Dear Ires,Thank you for your wonderful feedback! I'm delighted to hear that you had an amazing experience at our hotel and found everyone accommodating and friendly. We're glad you enjoyed the overall experience and found the hotel to your liking.We look forward to welcoming you back for another fantastic stay.

10/10 – Uitstekend

Ajit

Positief: Personeel en service, staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Husam Malki General Manager op 10 mei 2024
Dear Ajit,Thank you so much for the 5 out of 5 feedback. Looking forward to have you here back in Anantara Downtown Dubai Hotel.

10/10 – Uitstekend

Alexander, Laconia

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Husam Malki General Manager op 10 mei 2024
Dear Alexander,Thank you for your 5 out of 5 rate! We look forward on welcoming back here in Anantara Downtown Dubai Hotel!

8/10 – Goed

Gurpreet

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good
4 nachten verbleven in maart 2024
Reactie van Husam Malki - General Manager op 24 mrt 2024
Dear Mr. Gurpeet,Many thanks for the inspiring word.We hope to welcome you again in the near future. Sincerely,

8/10 – Goed

Herinder Pal Singh

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The team of the Anantara are wonderful.
4 nachten verbleven in februari 2024
Reactie van Husam Malki - General Manager op 7 mrt 2024
Dear Mr. Herinder Pal Singh, Thank you for your kind words! We're delighted to hear that you found the team at Anantara Downtown Dubai Hotel to be wonderful. Providing excellent service is our top priority, and we appreciate your positive feedback.If there's anything specific you'd like to share or if you have any preferences for your next visit, please feel free to let us know. We look forward to welcoming you back for another wonderful stay.Warm regards,Husam MalkiGeneral Manager

10/10 – Uitstekend

Aida

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fantastiskt
Vi va nöjda med både service och hotellet! Rekommenderas
1 nacht verbleven in februari 2024
Reactie van Husam Malki - General Manager op 23 feb 2024
Dear Ms. Aida, Thank you for choosing Anantara Downtown Dubai, and we appreciate your positive feedback. We're delighted to hear that you were satisfied with both our service and the hotel facilities.Your recommendation means a lot to us, and we look forward to welcoming you back for another enjoyable stay in the future. If there's anything specific you loved about your experience, we'd love to hear more.Once again, thank you for your kind words, and we remain at your service for any future visits.Warm regards,Husam MalkiGeneral Manager

10/10 – Uitstekend

Stephen

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The service was excellent and the staff serving breakfast deserve a special mention, nothing was too much trouble.
3 nachten verbleven in februari 2024
Reactie van Husam Malki - General Manager op 23 feb 2024
Dear Mr. Stephen, We sincerely appreciate your positive comments regarding the excellent service you experienced during breakfast at Anantara Downtown Dubai. It brings us immense joy to learn that our staff went above and beyond to make your dining experience special.Our team takes great pride in providing outstanding service, and your acknowledgment serves as encouragement for their efforts. If there are any specific team members you would like to mention or any aspects of the service that stood out to you, we would love to hear more.Thank you for choosing Anantara Downtown Dubai, and we look forward to welcoming you back for more memorable experiences.Best regards,Husam MalkiGeneral Manager

8/10 – Goed

Thomas

2 nachten verbleven in februari 2024
Reactie van Husam Malki - General Manager op 23 feb 2024
Dear Mr. Thomas, Thank you very much for taking the time to share your ratings for Anantara Downtown Dubai Hotel. Should you have any concerns, please don't hesitate to contact us. Sincerely,Husam MalkiGeneral Manager

10/10 – Uitstekend

Gustavo

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excelente estadia
Estrutura incrível. Café da manhã inigualável. Excelente quarto.
3 nachten verbleven in februari 2024
Reactie van Husam Malki - General Manager op 23 feb 2024
Dear Mr. Gustavo, Thank you for taking the time to share your positive feedback about your recent stay at Anantara Downtown Dubai. We are delighted to learn that you found our hotel to be incredible, our breakfast unparalleled, and our rooms excellent.Your kind words are truly appreciated, and they serve as motivation for our team to continue delivering exceptional experiences to our guests. We strive to create memorable stays, and we are pleased to know that we succeeded during your visit.If you have any specific highlights or if there's anything else you'd like to share about your experience, we'd love to hear more. Your satisfaction is our priority, and we look forward to the opportunity to welcome you back for another outstanding stay.Thank you once again for choosing Anantara Downtown Dubai.Best regards,Husam MalkiGeneral Manager

2/10 – Ontzettend slecht

Nikesh

Zakenreiziger
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
The hotel is old with lots of issues. For example, hot water runs out quick. The electrical sockets are in random places and not in the bathroom for the hair dryer. The towels and bed linens are terrible too. I expected better from Anantara.
1 nacht verbleven in februari 2024
Reactie van Husam Malki - General Manager op 23 feb 2024
Dear Mr. Nikesh, Thank you for sharing your feedback about your recent stay at Anantara Downtown Dubai. We appreciate your honesty and regret to learn that your experience did not meet your expectations.Please accept our sincere apologies for the inconveniences you faced, such as the issues with hot water, the placement of electrical sockets, and the quality of towels and bed linens. We value your feedback, and we assure you that we take these concerns seriously.Our team is committed to improving our services and facilities, and your input will be shared with the relevant departments for further evaluation and corrective measures. We hope that you'll consider giving us another opportunity to provide you with a more positive and enjoyable experience in the future.If there are any specific details you'd like to share or discuss further, please feel free to reach out to our Guest Relations team.Thank you for your understanding, and we look forward to the possibility of welcoming you back for an improved stay.Warm regards,Husam MalkiGeneral Manager

8/10 – Goed

Pranav

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very good hotel
It’s the old Oberoi but the service remains as good and it’s been refurbished. Great property, very good service and I would stay here again. Very comfortable…
5 nachten verbleven in februari 2024
Reactie van Husam Malki - General Manager op 17 feb 2024
Dear Mr. Pranav, Thank you for choosing to stay at Anantara Downtown Dubai Hotel and for taking the time to share your positive feedback. We're delighted to hear that you enjoyed your experience and found the property, service, and comfort to be to your satisfaction.We appreciate your kind words, and we look forward to the pleasure of welcoming you back for another enjoyable stay in the future. If you have any specific comments or suggestions you'd like to share, please feel free to reach out.Thank you for choosing Anantara, and we hope to have the opportunity to serve you again soon.Warm regards,Husam MalkiGeneral Manager

8/10 – Goed

Assad Ahmed

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Godt men trænger til kærlighed
Hotellet er renoveret fornyeligt, men dog kun i receptionen. Værelserne er gamle og godt slidt, servicen var i top rigtig hjælpsom personale, morgen maden var ikke den bedste. Dog rejser man med familie er det lidt irreterende at man på forhånd booker værelse til 3 personer, og for at få en ekstra lille seng til vores søn skal man betale 300 aed Per nat ..
4 nachten verbleven in februari 2024
Reactie van Husam Malki - General Manager op 17 feb 2024
Dear Mr. Ahmed, Thank you for choosing Anantara Downtown Dubai Hotel and for sharing your feedback with us. We appreciate your insights into the recent renovations and your experience during your stay.We're pleased to hear that you found our staff to be helpful and provided top-notch service. However, we regret any inconvenience regarding the room setup for your family. We appreciate your feedback, and it will be shared with the relevant teams for improvement.If there are specific details you'd like to discuss or if there's anything we can do to address your concerns, please feel free to reach out. We value your feedback and hope to have the opportunity to better serve you in the future.Warm regards,Husam MalkiGeneral Manager

2/10 – Ontzettend slecht

Ali

Zakenreiziger, Reisde met partner
Negatief: Personeel en service, voorzieningen
Staff was not helpful at all.
5 nachten verbleven in februari 2024
Reactie van Husam Malki - General Manager op 17 feb 2024
Dear Mr. Ali,I apologize for the inconvenience you faced with our staff. Your feedback is important, and we're committed to addressing and improving our service. We hope to have the opportunity to welcome you back and provide a better experience.Warm regards,Husam MalkiGeneral Manager

10/10 – Uitstekend

MARIANNA

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I enjoyed my stay at Anantara very much. Every single staff member I encountered was very helpful a polite. Will definitely choose Anantara Downtown for my next visit in Dubai.
3 nachten verbleven in februari 2024
Reactie van Husam Malki - General Manager op 17 feb 2024
Dear Ms. Mariana,Thank you for choosing Anantara Downtown Dubai Hotel, and we are delighted to hear that you enjoyed your stay with us. Your kind words about our helpful and polite staff are truly appreciated.We look forward to welcoming you back for your next visit to Dubai. If there's anything specific you'd like to share or if we can assist with anything, please feel free to reach out. We value your patronage and strive to provide excellent experiences.Warm regards,Husam MalkiGeneral Manager

10/10 – Uitstekend

Mogamat Shuaib

7 nachten verbleven in februari 2024
Reactie van Husam Malki - General Manager op 24 mrt 2024
Dear Mr. Shuaib,Many thanks for the lovely rating.We hope to welcome you again in the near future. Sincerely,

10/10 – Uitstekend

gunjmaa

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was pleasure for me to staying at your hotel. Fantastic
1 nacht verbleven in februari 2024
Reactie van Husam Malki - General Manager op 17 feb 2024
Dear Mr. Gunjmaa,Thank you for choosing to stay at Anantara Downtown Dubai Hotel. We are thrilled to learn that you had a fantastic experience during your time with us.Your satisfaction is our priority, and we appreciate your kind words. If you have any specific feedback or if there's anything more you'd like to share, please feel free to reach out.We look forward to the pleasure of welcoming you back for another fantastic stay in the future.Warm regards,Husam MalkiGeneral Manager

10/10 – Uitstekend

Emad

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Unique & Luxuries hotel
It was one of the best experiences I ever got, started from the great welcoming and end it with a smooth check out, Food was awesome and rooms are exceptional
3 nachten verbleven in februari 2024
Reactie van Husam Malki - General Manager op 17 feb 2024
Dear Mr. Emad,Thank you for choosing Anantara Downtown Dubai Hotel, and we're thrilled to hear that your experience was one of the best. It's delightful to know that you enjoyed the warm welcome, exceptional rooms, and delicious food.Your satisfaction is our reward, and we look forward to the opportunity of welcoming you back for more memorable experiences. If you have any specific feedback or requests for your next visit, please feel free to share.Warm regards,Husam MalkiGeneral Manager

10/10 – Uitstekend

Jason

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in januari 2024
Reactie van Husam Malki - General Manager op 17 feb 2024
Dear Mr. Jason,Thank you for the lovely ratings. We hope to welcome you again soon to Anantara Downtown Dubai Hotel. Sincerely,Husam MalkiGeneral Manager

10/10 – Uitstekend

Marcus, Beeford

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fabulous hotel. Will certainly stay there again next time I’m in Dubai. Easy walking to local touristy bits and restaurants, staff were very helpful & accommodating. I received not just one upgrade as a VIP member but two. Restaurants on site were very good as well.
6 nachten verbleven in januari 2024
Reactie van Husam Malki - General Manager op 17 feb 2024
Dear Mr. Marcus, Thank you for choosing Anantara Downtown Dubai Hotel and for sharing your fabulous experience with us. We're delighted to hear that you had a wonderful stay, enjoyed the convenient location, and found our staff helpful and accommodating.It's great to know that you appreciated the upgrades as a VIP member and enjoyed the on-site restaurants. We look forward to welcoming you back on your next visit to Dubai.If you have any specific comments or preferences for your future stays, please feel free to reach out.Thank you for choosing Anantara, and we can't wait to serve you again.Warm regards,Husam MalkiGeneral Manager

10/10 – Uitstekend

MINYOUP

4 nachten verbleven in januari 2024
Reactie van Husam Malki - General Manager op 17 feb 2024
Dear Mr. Minyoup,Thank you for the ratings. We hope to welcome you again in the near future. Sincerely,Husam MalkiGeneral Manager

10/10 – Uitstekend

Mindi

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Best hotel I ever stayed at. 5 star from start to finish. Will definitely be returning.
3 nachten verbleven in januari 2024
Reactie van Husam Malki - General Manager op 17 feb 2024
Dear Mr. Mindi, Thank you for your kind words! We're thrilled to hear that your stay was 5-star from start to finish. Looking forward to welcoming you back soon.Warm regards,Husam MalkiGeneral Manager

10/10 – Uitstekend

Afzal

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was v nice and luxurious
5 nachten verbleven in januari 2024
Reactie van Husam Malki - General Manager op 31 jan 2024
Dear Mr. Afzal, Thank you for choosing Anantara Downtown Dubai Hotel, and we are delighted to hear that you enjoyed your stay with us. Your satisfaction is our priority, and we appreciate your positive feedback regarding the experience.If you have any specific highlights or if there's anything else you'd like to share about your stay, please feel free to provide more details. We look forward to the pleasure of welcoming you back for another luxurious experience.Best regards,Husam MalkiGeneral Manager

10/10 – Uitstekend

Tsebelu

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great hotel to stay in downtown Dubai.
4 nachten verbleven in januari 2024
Reactie van Husam Malki - General Manager op 31 jan 2024
Dear Mr. Tsebelu, Greetings from Anantara Downtown Dubai Hotel!Thank you very much for sharing this great feedback on your recent stay. These lovely ratings denote your wonderful experience with us. We would be delighted to welcome you again in the near future. Yours sincerely, Husam MalkiGeneral ManagerAnantara Downtown Dubai Hotel

6/10 – Redelijk

Michelle

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
The king bed was just two twins pushed together - we kept falling in the cracks! I expected more.
3 nachten verbleven in januari 2024
Reactie van Husam Malki - General Manager op 31 jan 2024
Dear Ms. Michelle, Thank you for choosing to stay at Anantara Downtown Dubai Hotel. We appreciate your feedback and apologize for any inconvenience you experienced with the bed configuration. Your comfort is of utmost importance to us, and we regret if we fell short of your expectations.We will address this concern with our team to ensure we provide a seamless and comfortable experience for our guests in the future. If there are any other aspects of your stay that you'd like to discuss or if there's anything we can do to enhance your experience, please feel free to let us know.We value your feedback and hope to have the opportunity to welcome you back for an improved experience.Best regards,Husam MalkiGeneral ManagerAnantara Downtown Dubai Hotel

8/10 – Goed

Kalil

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
5 nachten verbleven in januari 2024
Reactie van Husam Malki - General Manager op 31 jan 2024
Dear Mr. Kalil, Many thanks for the 4-star rating!It would be great if you could share more details about your stay. We are all looking forward to the pleasure of welcoming you again at Anantara Downtown Dubai Hotel in the near future. Thank you and kind regards, Husam MalkiGeneral Manager

8/10 – Goed

Simi

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The water and products are not good for skin and hair. Other than that amazing views. Service was okay.
8 nachten verbleven in januari 2024
Reactie van Husam Malki - General Manager op 31 jan 2024
Dear Mr. Simi, Thank you for sharing your feedback regarding your recent stay at Anantara Downtown Dubai Hotel. We appreciate your compliments on the amazing views and service. However, we apologize for any inconvenience you faced with the water and products not meeting your expectations.Your feedback is valuable, and we will certainly review and address the concerns you raised to ensure a more enjoyable experience for our guests. If you have specific details or preferences regarding the water and amenities you prefer, please feel free to let us know, and we will do our best to accommodate.We appreciate your understanding and look forward to the opportunity to welcome you back for an improved experience.Best regards,Husam MalkiGeneral Manager

10/10 – Uitstekend

Juan

8 nachten verbleven in januari 2024
Reactie van Husam Malki - General Manager op 17 feb 2024
Dear Mr. Juan, Thank you for the lovely ratings. We hope to welcome you again to Anantara Downtown Dubai Hotel. Sincerely,Husam MalkiGeneral Manager

4/10 – Matig

Gioia

2 nachten verbleven in januari 2024
Reactie van Husam Malki - General Manager op 18 feb 2024
Dear Mr. Gioia, Thank you for taking the time to share your feedback. Should you have any specific concerns please don't hesitate to contact us. Sincerely,Husam MalkiGeneral Manager

10/10 – Uitstekend

Antonio Pak Tat

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staffs are very friendly and helpful..
3 nachten verbleven in januari 2024
Reactie van Husam Malki - General Manager op 16 jan 2024
Dear Mr. Tat, Thank you for sharing your positive experience at Anantara Downtown Dubai Hotel. We appreciate your kind words about our staff's friendliness and helpfulness. It's our pleasure to have made your stay enjoyable. We hope to welcome you back soon!Best regards,Husam MalkiGeneral ManagerAnantara Downtown Dubai Hotel

8/10 – Goed

Nicole

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2024
Reactie van Husam Malki - General Manager op 16 jan 2024
Dear Ms. Nicole, Thank you for the lovely ratings. We would love to welcome you again to Anantara Downtown Dubai Hotel in the near future. Sincerely,Husam MalkiGeneral Manager

10/10 – Uitstekend

rafael vilela

2 nachten verbleven in januari 2024
Reactie van Husam Malki - General Manager op 16 jan 2024
Dear Mr. Viela,Thank you for the lovely ratings. We would love to welcome you again in the near future. Sincerely,Husam MalkiGeneral Manager

10/10 – Uitstekend

Stanislava

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We stayed here for 1 night and despite the breakfast taking too long and we were about to miss our slot at Burj Khalifa, they quickly arranged breakfast boxes and hotel car To drop us off. The staff couldn’t do enough for us and the hotel and the rooms are beautiful.
1 nacht verbleven in januari 2024
Reactie van Husam Malki - General Manager op 16 jan 2024
Dear Mr. Stanislava, I trust this message finds you well.Thank you for taking the time to share your recent experience at Anantara Downtown Dubai Hotel. We're delighted to hear that you enjoyed your stay with us, and I appreciate your understanding regarding the breakfast delay.Our team is dedicated to ensuring our guests' comfort and satisfaction, and I'm glad to learn that our staff quickly responded to the situation by arranging breakfast boxes and transportation to help you catch your slot at Burj Khalifa.Your kind words regarding the beauty of the hotel and rooms are truly appreciated. We strive to provide memorable experiences for our guests, and feedback like yours motivates us to continue delivering exceptional service.If there's anything else you'd like to share or if you have any suggestions for improvement, please feel free to reach out. We value your insights, and your feedback is instrumental in our ongoing efforts to enhance our guest experience.Once again, thank you for choosing Anantara Downtown Dubai Hotel. We look forward to welcoming you back for another exceptional stay in the future.Warm regards,Husam MalkiGeneral ManagerAnantara Downtown Dubai Hotel

10/10 – Uitstekend

Manmeet

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Need to Rane ate the rooms
5 nachten verbleven in januari 2024
Reactie van Anantara Downtown Team op 13 jan 2024
Dear Manmeet,We thank you for taking the time to write a review for your stay with us.We sincerely appreciate your feedback and hope to welcome you back soon!

8/10 – Goed

Christoph

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
9 nachten verbleven in december 2023
Reactie van Anantara Downtown Team op 13 jan 2024
Dear Christoph,Thank you for choosing to stay with us and we sincerely appreciate your wonderful feedback.We hope to be of service to you again in the near future.

10/10 – Uitstekend

Shaween Zaki and Saif

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice staff
5 nachten verbleven in december 2023
Reactie van Anantara Downtown Team op 13 jan 2024
Dear Shaween Zaki.We thank you for taking the time to write a review for your stay with us.We sincerely appreciate your feedback and hope to welcome you back soon.Warm Regards,

10/10 – Uitstekend

Tehseen

4 nachten verbleven in december 2023
Reactie van Husam Malki - General Manager op 31 jan 2024
Dear Ms. Theseen, Many thanks for the lovely ratings. Looking forward to welcome you again in the near future. Sincerely,Husam MalkiGeneral Manager

10/10 – Uitstekend

Manmeet

1 nacht verbleven in januari 2024
Reactie van Husam Malki - General Manager op 31 jan 2024
Dear Mr. Manmeet,Many thanks for the lovely ratings. We hope to welcome you again to Anantara Downtown Dubai Hotel in the near future. Sincerely,Husam MalkiGeneral Manager

10/10 – Uitstekend

sudarsono

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Best, like this hotel
Its best experience staying in this hotel, breakfast was marvelous. Keep improving
1 nacht verbleven in januari 2024
Reactie van Anantara Downtown Team op 13 jan 2024
Dear Sudarsono.We thank you for taking the time to write a review for your stay with us.We sincerely appreciate your feedback and hope to welcome you back soon!

10/10 – Uitstekend

M ángeles

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in december 2023
Reactie van Anantara Downtown Team op 13 jan 2024
Dear M Angeles,Thank you for choosing to stay with us and we sincerely appreciate your wonderful feedback.We hope to be of service to you again in the near future.

10/10 – Uitstekend

YUWEI

4 nachten verbleven in december 2023
Reactie van Husam Malki - General Manager op 31 jan 2024
Dear Mr. Yuwei,Many thanks for the lovely ratings. Looking forward to welcome you again to Anantara Downtown Dubai Hotel. Sincerely,Husam MalkiGeneral Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Comfortable and welcoming
Very comfortable hotel - our room was large and well appointed (bathroom was impressive). The staff were extremely friendly and made us feel very welcome (Michael in particular). Convenient location to explore the downtown area.
3 nachten verbleven in december 2023
Reactie van Anantara Downtown Team op 13 jan 2024
Dear Guest,We are delighted to learn that you had a memorable stay.We will ensure to share this review with the rest of the team to continue to inspire and motivate them to deliver exceptional customer service.We look forward to having you stay with us soon.