Dear Guest,Thank you very much for choosing to stay at The Carlton Tower Hotel, although it was with concern to note that you were not satisfied with your experience. The rating you have posted is taken into serious consideration and we would love to have some details about your stay. Hope you could give us another opportunity to welcome you back and prove that we can serve you better.Kind Regards,Vidya AdamsCluster Director of Operations

Dear Patrick, Thank you for choosing to stay at The Carlton Tower Hotel We appreciate for taking your time to give invaluable feedback. I would like to offer our sincere apologies for any inconvenience. I have discussed the matter with the Concerned Department Head and I am much alarmed that such issue was not communicated and rectified immediately. I would like to assure you that the necessary improvements and action will be taken to ensure this will not occur in the future. We hope to welcome you back soon. Yours sincerely, Reybie Iting Front Office Manager

Dear Sir/Madam, Thank you for staying at Carlton Tower Hotel I would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. We highly appreciate your comments and I have shared your feedback with my entire team; it is a motivation for us to keep on improving. We certainly cannot wait to welcome you back soon. Yours sincerely, Reybie Iting Front Office Manager

Dear Guest, Thank you for staying at Carlton Tower Hotel I would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. We highly appreciate your comments and I have shared your feedback with my entire team; it is a motivation for us to keep on improving. We certainly cannot wait to welcome you back soon. Yours sincerely, Reybie Iting Front Office Manager

Dear Guest, Thank you for staying at Carlton Tower Hotel I would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. We highly appreciate your comments and I have shared your feedback with my entire team; it is a motivation for us to keep on improving. We certainly cannot wait to welcome you back soon. Yours sincerely, Reybie Iting Front Office Manager

Dear Guest, Thank you for staying at Carlton Tower Hotel I would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. We highly appreciate your comments and I have shared your feedback with my entire team; it is a motivation for us to keep on improving. We certainly cannot wait to welcome you back soon. Yours sincerely, Reybie Iting Front Office Manager

Dear Guest, Thank you for staying at Carlton Tower Hotel I would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. We certainly cannot wait to welcome you back soon. Yours sincerely, Reybie Iting Front Office Manager

Dear Valued Guest Thank you for staying at Carlton Tower I would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. We highly appreciate your comments and I have shared your feedback with my entire team; it is a motivation for us to keep on improving. We certainly cannot wait to welcome you back soon. Yours sincerely, Hosni Abdelhadi CEO , Carlton Hotels And Suites

Dear Value Guest Greetings from Carlton Tower Hotel I was very pleased to learn how much you enjoyed your stay with us and I would like to thank you for letting us know how happy you were with the staff and the breakfast. Your kind comments are greatly appreciated. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. Thank you and we are looking forward to see you soon. Warm regards Juliet C. AFOM

Dear Valued Guest Greetings from Carlton Tower Hotel Thank you for taking the time to share your experience at the Carlton Tower Hotel. We apologize for the inconveniences you experienced during your stay with us. We strive to offer all our guests a level of service and hospitality that exceeds their expectations, and we are very sorry if we fell short in any way during your visit. If you would like to discuss your experience further, please get in touch with us. Best regards Juliet C. AFOM

Dear Oscar,Many thanks for choosing to visit The Carlton Tower Hotel. Your great rating is well noted. Look forward to welcoming you back in the near future.Best regards,Vidya Adams, Cluster Director of Operations.

Dear Yves,We appreciate the great rating you have posted and look forward to welcoming you back at The Carlton Tower Hotel in the near future.Kind Regards,Vidya AdamsCluster Director of Operations

Dear Ramses,Thank you for sharing your comments regarding your stay at our hotel. As The Carlton Tower Hotel family, we are very happy to see that your stay met your expectations and that you had a good time. We hope to welcome you again in our hotel as soon as possible. Kind Regards,Vidya AdamsCluster Director of Operations

Dear Farook,Thank you for sharing your feedback, we are glad to hear that you had an excellent your stay with us. Your kind comments are highly appreciated, and we look forward to welcoming you back at The Carlton Tower very soon!Best regards,Vidya Adams , Cluster Director of Operations.

Dear Abdelkarim,Thank you for sharing your feedback, we are glad to hear that you had an excellent your stay with us. Your kind comments are highly appreciated, and we look forward to welcoming you back at The Carlton Tower very soon!Best regards,Vidya Adams, Cluster Director of Operations.

Dear idris,Thank you for your positive review. Our staff were thrilled to hear your kind words! We appreciate your feedback and hope to see you again soon. Kind Regards,Vidya AdamsCluster Director of Operations

Dear Mahamud,Thank you for sharing your feedback, we are glad to hear that you had an excellent your stay with us. Your kind comments are highly appreciated, and we look forward to welcoming you back at The Carlton Tower very soon!Best regards,Vidya Adams, Cluster Director of Operations.

Dear Yusuf,Thank you for this awesome review! We are really happy that all was great during your stay and our colleagues will be looking forward to welcome you back soon at The Carlton Tower Hotel.Kind regards,Vidya AdamsCluster director of Operations

Dear william,Thank you for choosing to visit The Carlton Tower Hotel. However, it was with concern to note that you were not 100% satisfied with your experience here. Hope you could give us another opportunity in future to welcome you back and prove that we can serve you better. Kind Regards,Vidya AdamsCluster Director Of Operations

Dear Katsuya,We thank you for taking the time to share your review. We can assure you that the service you receive is not indicative of the quality we aim for. Please be assured further training will be implemented with the team but for that we would require some details for you on your stay. We look forward to your response.Kind regards,Vidya AdamsCluster Director of Operations

Dear Fazil,Thank you for taking the time to leave your feedback. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible and to ensure that our guests feel at home. If you could share some details about your stay, it would be very constructive in improving ourselves. However, if you wish to discuss this matter further do not hesitate to contact us directly. Kind Regards,Vidya AdamsCluster Director Of Operations

Dear Shaju,Greetings from The Carlton Tower Hotel!Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Kind Regards,Vidya AdamsCluster Director of Operations

Dear MOHAMUD IBRAHIM,Thank you for choosing us to be your home away ! We try hard to provide the best possible service to our customers and their satisfaction is our reward. We really appreciate you taking the time to let us know we're doing something right. We look forward to serving you in the future. Kind Regards,Vidya AdamsCluster director of operations

Dear Khaleel,We appreciate that you have taken the time to write a review for The Carlton Tower Hotel. It is always pleasant to know that our guests appreciate our quality of service. Our deluxe rooms have both twin and double beds, hence if you had chosen a twin -there would have been 2 beds! We do regret the inconvenience and look forward to welcoming you back on your next visit.Kind Regards,Vidya AdamsCluster Director of Operations

Dear Ahmed,Thank you for choosing to visit The Carlton Tower Hotel. However, it was with concern to note that you were not satisfied with your experience here. We would appreciate some details on your stay so that it could help us improve. Hope you could give us another opportunity in future to welcome you back and prove that we can serve you better.kind regards,Vidya AdamsCluster Director of Operations

Dear GuestGreetings from The Carlton Tower Hotel!Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Kind regards,Vidya Adams,Cluster Director of Operations

Dear Damien,Thank you so much for posting a review. We have noted your rating about our hotel and would appreciate some details so that it could looked into to ensure it is improved. I hope the team and I can welcome you back soon as we loved having you stay with us. With kind regards,Vidya Adams,Cluster Director of Operations

Dear Rashna,Thank you for taking the time to write and post your review. It is with great concern to note that your stay wasn't perfect due to our service. Your input is being taken into serious consideration and reviewed with our team. Wish you could give us another opportunitiy to welcome you back and prove that we can serve you better.Kind Regards,Vidya Adams, Cluster Director of Operations

Dear Mahdi,Thank you for taking the time to leave your feedback. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible and to ensure that our guests feel at home. The comments above will be addressed immediately.Assuring you of our best,Kind Regards, Sincerely,Vidya Adams,Cluster Director of Operations

Dear Omar,Many thanks for choosing to visit The Carlton Tower Hotel. Your great rating is well noted. Look forward to welcoming you back in the near future.With kind regards,Vidya Adams,Cluster Director of Operations

Dear Anastasia,Thank you for choosing to stay at The Carlton Tower Hotel and for posting your review. We have taken into consideration your comments and have shared these with my colleagues. Hope you could give us another opportunity in the future to welcome you back.Kind regards,Vidya Adams,Cluster Director of Operations

Dear Omar,We would like to thank you for taking the time to share with us your kind rating regarding your visit and experience at The Carlton Tower Hotel. Hope to have more opportunities in the future to welcome you back.Kind regards,Vidya AdamsCluster Director of Operations

Dear Mahamud ibrahim,Thank you for your overall positive response. We are sharing your excitement and waiting to welcome you back at The Carlton Tower Hotel. Best regards,Vidya Adams, Cluster Director of Operations

Dear valued guest, Thank you for sharing your feedback, we are glad to hear that you had an excellent your stay with us. Your kind comments are highly appreciated, and we look forward to welcoming you back at Carlton Tower very soon! Best regards, Cluster Director Of Operations

Dear Guest, Thank you for staying at Carlton Tower Hotel I would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. We highly appreciate given us a high score and I have shared your feedback with my entire team; it is a motivation for us to keep on improving. We certainly cannot wait to welcome you back soon. Best Regards,