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Beoordelingen van Chelsea Plaza Hotel Dubai

3 out of 5
Chelsea Plaza Hotel Dubai
Satwa Roundabout, 2nd December Street, Dubai

Beoordelingen

6,8
Gastenscore: 10 - Uitstekend. 52 van 288 beoordelingen" "
Gastenscore: 8 - Goed. 102 van 288 beoordelingen" "
Gastenscore: 6 - Redelijk. 63 van 288 beoordelingen" "
Gastenscore: 4 - Matig. 37 van 288 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 34 van 288 beoordelingen" "

7,4/10

Netheid

7,2/10

Personeel en service

6,8/10

Voorzieningen

6,6/10

Staat van de accommodatie en faciliteiten

7,0/10

Milieuvriendelijkheid

Beoordelingen

4/10 – Matig

Geverifieerde reiziger

Positief: Netheid, personeel en service en comfort kamer

4/10 – Matig

GEORGE

Reisde met een groep
Negatief: Personeel en service
Many shops around
5 nachten verbleven in april 2024
Reactie van Abhinav op 25 apr 2024
Dear Mr. George,Thank you for taking the time to share your feedback with us. Please accept our sincerest apologies for any inconvenience you may have encountered during your stay.Your feedback has been shared with our management team so that we can take appropriate steps to improve our services and ensure that future guests have a better experience.If you would like to discuss your concerns further, please feel free to contact me directly. We value your feedback and hope to have the opportunity to welcome you back in the future.Thanks and Regards Abhinav Abhay UniyalFront Office Manager

2/10 – Ontzettend slecht

NIKITA

1 nacht verbleven in januari 2024
Reactie van Abhinav Abhay Uniyal op 27 feb 2024
It was our greatest privilege to have you stay at the Chelsea Plaza Hotel, and I personally thank you for taking time to share your valued feedback.At Chelsea Plaza Hotel, we strive to ensure that every guest is provided with the best possible service and attention. Please accept our sincere apologies for the inconvenience caused during your stay. We have noted all your concerns, and we will convey all your constructive feedback to the management.We look forward to welcoming you again with improved services.

8/10 – Goed

Samer

4 nachten verbleven in januari 2024
Reactie van Abhinav Abhay Uniyal op 20 jan 2024
Dear Mr Samer,Thank you so much for taking the time to review us. We are delighted to know that you enjoyed your stay at the hotel, and we look forward to welcoming you again.Thanks and RegardsAbhinav Abhay UniyalFront Office Manager

6/10 – Redelijk

Nathalie

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
1 nacht verbleven in januari 2024
Reactie van Abhinav Abhay Uniyal op 17 jan 2024
Dear Ms. Nathalie,It was our greatest privilege to have you stay at the Chelsea Plaza Hotel, and I personally thank you for taking time to share your valued feedback.At Chelsea Plaza Hotel, we strive to ensure that every guest is provided with the best possible service and attention.We look forward to welcoming you again with improved services.Thanks and RegardsAbhinav Abhay UniyalFront Office Manager

8/10 – Goed

A. Salvador

Positief: Personeel en service
5 nachten verbleven in december 2023
Reactie van Abhinav Abhay Uniyal op 13 dec 2023
Thank you so much for taking the time to review us. We are delighted to know that you enjoyed your stay at the hotel, and we look forward to welcoming you again.

10/10 – Uitstekend

Shahzad

Positief: Netheid, personeel en service
Had a pleasant stay and manager (Abhinav) was very helpful.
Reactie van Abhinav Abhay Uniyal op 27 feb 2024
Dear Sir,Thank you so much for taking the time to review us. We are delighted to know that you enjoyed your stay at the hotel, and we look forward to welcoming you again.

4/10 – Matig

Mim

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Bra sängar bra läge men…. Hemsk röklukt i hela byggnaden (alla våra kläder luktar fortfarande) dålig städat och i extrema behov av en upprustning. Väldigt bra personal som hjälpte till med allt vi undrade över
1 nacht verbleven in november 2023
Reactie van Abhinav Abhay Uniyal op 13 dec 2023
It was our greatest privilege to have you stay at the Chelsea Plaza Hotel, and I personally thank you for taking time to share your valued feedback.At Chelsea Plaza Hotel, we strive to ensure that every guest is provided with the best possible service and attention. Please accept our sincere apologies for the inconvenience caused during your stay. We have noted all your concerns, and we will convey all your constructive feedback to the management.We look forward to welcoming you again with improved services.

10/10 – Uitstekend

Luis

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I was pleasantly surprise with this place. LOVELY staff! Very kind, respectful and helpful. Specially the valet team. The breakfast buffet was good too! This place will certainly be my top choice when I go back to Dubai.
8 nachten verbleven in november 2023
Reactie van Abhinav Abhay Uniyal op 13 dec 2023
Thank you so much for taking the time to review us. We are delighted to know that you enjoyed your stay at the hotel, and we look forward to welcoming you again.

6/10 – Redelijk

Gianluca

Reisde met familie
Poco da dire, hotel dignitoso, buono per 1-2 notti e solo per dormire. Stanza spaziosa ma datata, colazione appena accettabile. Buona comunque la posizione per girare nella zona della vecchia Dubai
1 nacht verbleven in maart 2023

8/10 – Goed

Kenn

Zakenreiziger
Positief: Netheid, personeel en service en comfort kamer
Nice hotel for short stay
Nice room, nice location in walking distance from business center
3 nachten verbleven in januari 2023

10/10 – Uitstekend

Satish

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Like location, good staff, cleanliness. Dont like lift service slow and not good.

8/10 – Goed

JOCELYN

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Muchas gracias al personal de Restaurante, su atención durante los Buffet fue excelente y memorable. Lo que no me gusto fue que aunque estábamos hospedados en el Hotel no nos dejaban estar en el área de la alberca cuando los partidos a menos que consumiéramos cervezas, cuando nosotros no teníamos intención de tomar y nos corrieron a nuestra habitación.
4 nachten verbleven in december 2022
Reactie van Abhinav Abhay Uniyal op 13 dec 2023
It was our greatest privilege to have you stay at the Chelsea Plaza Hotel, and I personally thank you for taking time to share your valued feedback.At Chelsea Plaza Hotel, we strive to ensure that every guest is provided with the best possible service and attention. Please accept our sincere apologies for the inconvenience caused during your stay. We have noted all your concerns, and we will convey all your constructive feedback to the management.We look forward to welcoming you again with improved services.

8/10 – Goed

Perry

12 nachten verbleven in november 2022
Reactie van Siva op 17 dec 2022
We loved to read you feedback Mr. Perry. Hope to welcome you back soon.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent service! Will definitely stay her again!! And the distance to most everything is pretty convenient!
4 nachten verbleven in november 2022
Reactie van Siva op 17 dec 2022
Hi Guest, Thanks a lot for your feedback, seems that you enjoyed your stay Looking to see you soon again

8/10 – Goed

Paul

Positief: Netheid, personeel en service en comfort kamer
Used to be better
I've stayed here a few times but it was better when it was managed by Rydges. Chelsea have spoilt it, especially the bars and pool area. They have put a massive screen for sports channels by the swimming pool. Also, the noise from the nightclub goes on well into the night.
6 nachten verbleven in november 2022

8/10 – Goed

Tolutope

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
9 nachten verbleven in oktober 2022

2/10 – Ontzettend slecht

shaila

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Room was ok, not the best but the staff is full or shot, wasnt ben trying to help us. The night club is heard till the highest floor. Oh on a freaking wednesday, we werent advised about this loud ass music, not even apologies, the AC WAS NOT WORKING!!! WE’RE IN DUBAK, you know how hot it is in there????? And i ask for new room and they said no, no Fan to atleast sub for the AC. Nothing. Its a horrible stay.
1 nacht verbleven in september 2022
Reactie van Jeston op 2 okt 2022
Dear Ms. Shaila, Greetings from Chelsea Plaza Hotel, Dubai.Thank you for taking the time to share your feedback! Sorry to see that this happened during your stay!! as the hotel was fully occupied we couldn't shift you to another room. And with regards to the AC we'll look at the AC issue how best we can prevent this from happening again & appreciate you letting us know.Best Regards Front Office Team

10/10 – Uitstekend

Yousif, Wallingford

5 nachten verbleven in september 2022

8/10 – Goed

Yousif, Wallingford

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
All in average
1 nacht verbleven in september 2022
Reactie van Siva op 23 sep 2022
Thank you Mr. Yousif, for your valuable comment, we will work towards the current level to a better one.

10/10 – Uitstekend

Jessa

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Chelsea hotel is very accommodating, the staff are very nice. And i have nothing to say but Good 😊
8 nachten verbleven in augustus 2022
Reactie van Siva op 16 sep 2022
Hi Jessa, Thanks a lot for your feedback, seems that you enjoyed your stay Looking to see you soon again

8/10 – Goed

Marie Rose

1 nacht verbleven in mei 2022
Reactie van Irma op 21 jun 2022
Thank you

4/10 – Matig

Frank

Zakenreiziger
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
AVOID AT ALL COSTS
Dirty spots in the room, and it is just not possible to sleep without ear plugs because of 2 clubs on ground floor and two clubs on top floor making party until 3am ever morning
7 nachten verbleven in maart 2022

2/10 – Ontzettend slecht

Luke

5 nachten verbleven in maart 2022

10/10 – Uitstekend

Simon James

1 nacht verbleven in maart 2022

10/10 – Uitstekend

Cristina

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Bello e in una buona posizione!
4 nachten verbleven in februari 2022

8/10 – Goed

Arvind

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in februari 2022

8/10 – Goed

julien

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2022
Reactie van SIVAPRASAD op 16 feb 2022
We loved to read you feedback Julien. Hope to welcome you back soon

4/10 – Matig

Mahmoud

Zakenreiziger, Reisde met partner
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Stayed for one night .. the internet connection was really bad
1 nacht verbleven in februari 2022
Reactie van SIVAPRASAD op 16 feb 2022
Thank you Mahmoud for the feedback. We will look on wifi issue. See you soon.

4/10 – Matig

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Wouldn't stay here again
The photos posted are very misleading. The room was very dated and not well maintained. The shower had mildew growing in it. The walls were dirty, and the bathroom cabinet had something growing in there as well. Loud music from the club downstrairs played pretty much all night. Lighting in the room was very dim.
8 nachten verbleven in december 2021
Reactie van SIVAPRASAD op 29 jan 2022
Dear Guest, Greetings from Chelsea Plaza Hotel, Dubai. Thank you for taking the time to share your feedback! Sorry to see that this happened during your stay - we'll look at this to see how best we can prevent this from happening again & appreciate you letting us know.

10/10 – Uitstekend

Alexander

Positief: Netheid, personeel en service en comfort kamer
Very happy
Given the price paid this property represents great value for money. I arrived late 2am and it was close to the airport and had everything I needed for a one night stay. Good selection of bars and nightclubs too. Would stay again for a short stay given the great price.
1 nacht verbleven in december 2021
Reactie van SIVAPRASAD op 29 jan 2022
Dear Mr. Alexander, It was a pleasure having you stay with us at Chelsea Plaza Hotel Dubai. We thank you for sparing your valuable time to evaluate our product and services. We were happy to receive your unbiased feedback which we greatly value as a scope to work upon, in our quest for continuous excellence.

10/10 – Uitstekend

Simon James

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
9 nachten verbleven in november 2021
Reactie van SIVAPRASAD op 29 jan 2022
Dear Mr. Simon, Greetings from Chelsea Plaza Hotel, Dubai. Thank you for taking the time to share your feedback, we appreciate your comments and graciously await your return to Chelsea Plaza Hotel Dubai in the not too distant future.

10/10 – Uitstekend

Miatta

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Rooms are cleaned every day, smells very nice.
2 nachten verbleven in november 2021

10/10 – Uitstekend

Attaullah

7 nachten verbleven in november 2021

2/10 – Ontzettend slecht

Mohieddin

Zakenreiziger
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nothing
6 nachten verbleven in oktober 2021

2/10 – Ontzettend slecht

Mohieddin

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Hotel is in very bad location. The Staff are quite Rude. And the service is so poor
1 nacht verbleven in oktober 2021

8/10 – Goed

John

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2021

4/10 – Matig

ERDAL

Zakenreiziger
Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
eski ve kötü bir otel resimler sizi yanıltmasın
Açıkçası resimlere aldanmayın çok kötü bir otel alt katta disko var çok gürültü oluyor gece yarıları 2-3 de koridorda konuşmalar tartışmalar sıcak su sıkıntısı vardı küvet keyfi yapamadık eski bir otel çalışanlar iyi fakat otel eski ve yaramaz otel
5 nachten verbleven in september 2021

6/10 – Redelijk

Geverifieerde reiziger

Reisde met partner
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
None its all old model everything i think need to improved even the cleanlines is not good,
1 nacht verbleven in december 2020
Reactie van SIVAPRASAD op 3 jan 2021
Thank you for taking the time to share your feedback! Sorry to see that this happened during your stay - we'll look at this to see how best we can prevent this from happening again & appreciate you letting us know.

8/10 – Goed

Haider

Reisde met een groep
Positief: Netheid, personeel en service en comfort kamer
The price was reasonable.
2 nachten verbleven in december 2020
Reactie van SIVAPRASAD op 3 jan 2021
Hi Haider, Thanks a lot for your feedback , seems that you enjoyed your stay 😉 Looking to see you soon again

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice and staff very good. Iam allwes going thear. Room service very good.
1 nacht verbleven in december 2020
Reactie van SIVAPRASAD op 3 jan 2021
Thanks a lot for your feedback , seems that you enjoyed your stay 😉 Looking to see you soon again

6/10 – Redelijk

Sadat

1 nacht verbleven in juni 2020
Reactie van SIVAPRASAD op 2 jul 2020
Thank you Sadat, Can't wait to see you again in Chelsea 😊

10/10 – Uitstekend

Faraz

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
There is a standing shower and a bath tub facility. Excellent hot water throughout. Towels and bedsheets were very clean. Free large bottle of water was provided everyday. Close proximity to shopping, grocery and bus stops.
2 nachten verbleven in maart 2020
Reactie van siva op 28 mrt 2020
Dear Faraz, Greetings from Chelsea Plaza Hotel, Dubai!!! Thank you so much for taking the time to share your feedback. We are very glad to know you were pleased with the hotel overall. It is of great importance to us when a guest takes time to let us know about our product and service which they have recently experienced. Your patronage to Chelsea Plaza Hotel, Dubai is always extremely important to us and I look forward to welcoming you again and assure you of our best of attention and services. Warm Regards, Siva Prasad Asst. Front Office Manager

10/10 – Uitstekend

ubaida

8 nachten verbleven in maart 2020
Reactie van siva op 30 apr 2020
Dear Ubaida, Greetings from Chelsea Plaza Hotel, Dubai. Thank you for taking the time to share your feedback, we appreciate your comments and graciously await your return to Chelsea Plaza Hotel Dubai in the not too distant future. Warmly, Siva Prasad, Asst. Front Office Manager

10/10 – Uitstekend

Faraz

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Comfortable stay
Room was very spacious. Metro train os very far , about 23 minutes walk. But buses are two to 4 minutes walk and you would find buses for all the major malls and attractions. Inside the room yoi would find an iron and board , hot water kettle with tea coffee facility. Bedsheets and towels are always clean and chnaged daily with all the other essential amenities. TV is large in size and many good channels are available. My room 305 was quiet , but also because of COVID corona virus , all the night clubs and pubs in the hotel were closed. Thats why there was no noise. All the restaurants and shops are just a 5 mins walk. Daily they used to replenish a large bottle of water as well.
2 nachten verbleven in maart 2020
Reactie van siva op 22 mrt 2020
Dear Mr. Faraz, Greetings from Chelsea Plaza Hotel, Dubai!!! Thank you so much for taking the time to share your feedback. We are very glad to know you were pleased with the hotel overall. It is of great importance to us when a guest takes time to let us know about our product and service which they have recently experienced. Your patronage to Chelsea Plaza Hotel, Dubai is always extremely important to us and I look forward to welcoming you again and assure you of our best of attention and services. Warm Regards, Siva Prasad Asst. Front Office Manager

8/10 – Goed

Sandy, Uae

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Mr. Daya in reception was very helpful Andnan welcoming
1 nacht verbleven in maart 2020
Reactie van Siva op 15 mrt 2020
Dear Sandy, Greetings from Chelsea Plaza Hotel, Dubai!!! Thank you so much for taking the time to share your feedback. We are very glad to know you were pleased with the hotel overall. It is of great importance to us when a guest takes time to let us know about our product and service which they have recently experienced. Your patronage to Chelsea Plaza Hotel, Dubai is always extremely important to us and I look forward to welcoming you again and assure you of our best of attention and services. Warm Regards, Siva Prasad Asst. Front Office Manager

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Le personnel était super. Un manque seulement de communications en français. Sinon tres bien
6 nachten verbleven in februari 2020
Reactie van Siva op 14 mrt 2020
We loved to read you feedback. Hope to welcome you back soon.

4/10 – Matig

Geverifieerde reiziger

Zakenreiziger
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
It was very dirty , all the stuff inside are cheap the staff is good but its not good for business trips since you cant sleep from bar on first floor
2 nachten verbleven in maart 2020
Reactie van Siva op 14 mrt 2020
Thanks! Sorry to see that this happened with the transport - we'll look at this to see how best we can prevent this from happening again & appreciate you letting us know.

2/10 – Ontzettend slecht

Bags, new york

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very poor customer service never make that decision and go there very very poor and trampy customer service
1 nacht verbleven in februari 2020
Reactie van siva op 14 mrt 2020
Thanks! Sorry to see that this happened during your we'll look at this to see how best we can prevent this from happening again & appreciate you letting us know.

4/10 – Matig

Sabri

Zakenreiziger
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Olds hotel, stinky bathroom, aweful music roaring from the night club during all the nights (you can hear it everywhere in the hotel).
5 nachten verbleven in januari 2020
Reactie van siv op 14 mrt 2020
Thanks! Sorry to see that this happened during your we'll look at this to see how best we can prevent this from happening again & appreciate you letting us know.