Een buitenzwembad, zwembadcabana's (toeslag)
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Beoordelingen van Fairmont Ajman

5 out of 5
Fairmont Ajman
Sheikh Humaid Bin Rashid Al Nuaimi St., Ajman

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 170 van 313 beoordelingen" "
Gastenscore: 8 - Goed. 88 van 313 beoordelingen" "
Gastenscore: 6 - Redelijk. 30 van 313 beoordelingen" "
Gastenscore: 4 - Matig. 16 van 313 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 9 van 313 beoordelingen" "

9,0/10

Netheid

8,6/10

Personeel en service

8,0/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

7,8/10

Milieuvriendelijkheid

Beoordelingen

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Personeel en service
8 nachten verbleven in augustus 2019
Reactie van Reservations op 18 apr 2021
We would appreciate if you would us with details regarding your stay .

6/10 – Redelijk

Martha

Reisde met familie
The food is not good , needs to improve in that and marina toys
3 nachten verbleven in april 2024

10/10 – Uitstekend

Josy

3 nachten verbleven in februari 2024

6/10 – Redelijk

Ahmed

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
2 nachten verbleven in januari 2024

6/10 – Redelijk

Henter

Reisde met familie
Negatief: Netheid, personeel en service
Old
Old, dirty. Not much more to say..
1 nacht verbleven in januari 2024

2/10 – Ontzettend slecht

saloua

10 nachten verbleven in december 2023

10/10 – Uitstekend

Omeir

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Where to begin? This property is amazing. The entrance is grand and the concierge was welcoming and friendly. Julia was very helpful and found us the perfect suite for our family of 6 and the view was INCREDIBLE (room 327 and 328). The breakfast was also amazing, the three cakes especially were phenomenal. The staff during breakfast was also very meticulous and ready to help even during peak times. The beach was also amazing. I would definitely be coming back and I definitely recommend this property to anyone staying in Ajman. This is the jewel of Ajman for sure.
7 nachten verbleven in december 2023

10/10 – Uitstekend

Anam, Markham

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff is incredible! Our check in was so smooth - thanks to Julia, the manager. The beach was spectacular and the pool was beautiful. I went with my parents, brother, and two children. We had an amazing time!
7 nachten verbleven in december 2023

2/10 – Ontzettend slecht

Roqaya

Reisde met familie
Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Freezing Room with Terrible Service
We booked a two night stay but on check in we were put in a freezing room. I immediately turned off the ac and went for dinner. When we returned to the room it was still freezing. I told the hotel and they sent a maintenance person. He came but told me I had already turned the ac off. An hour later I called them again and they told me to open the window. But I finally insisted they change my room at 11pm at night.
2 nachten verbleven in december 2023

10/10 – Uitstekend

Tarik

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Super friendly staff from bell boys to hotel staff to housekeeping and food staff all gave amazing top rated service

8/10 – Goed

FAHAD, ALJABREIA

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023

10/10 – Uitstekend

Ali

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Personalized and the service were excellent and I like to mention Raushan
5 nachten verbleven in december 2023

10/10 – Uitstekend

malyne

5 nachten verbleven in november 2023

10/10 – Uitstekend

Ali

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023

4/10 – Matig

Youssef

1 nacht verbleven in oktober 2023

10/10 – Uitstekend

henry

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I love this resorts it has everything I need and the breakfast is amazing I will definitely be coming back
1 nacht verbleven in september 2023

8/10 – Goed

Abdulla

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2023
Reactie van Reservations op 8 sep 2023
Thank you, for choosing Fairmont Ajman and we look forward to welcome you back at the hotel

10/10 – Uitstekend

Anas

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice hotel, friendly staff, everything is fine.
1 nacht verbleven in augustus 2023
Reactie van Reservations op 8 sep 2023
Thank you, for choosing Fairmont Ajman. We look forward to welcome you back at the hotel.

10/10 – Uitstekend

Ibrahim

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in april 2023
Reactie van Reservations op 11 mei 2023
Thank you, for staying at the Fairmont Ajman. We look forward to welcome you back at the hotel.

6/10 – Redelijk

Fouad

Negatief: Netheid, personeel en service
2 nachten verbleven in april 2023

10/10 – Uitstekend

Patrick

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Family holiday
Excellent hotel in a very good location.comfort,cleanliness and food quality and service of the highest standard.special mention to Nayem from housekeeping who looked after me and my room and catered for my every need in a courteous and professional manner.unfortunately,i forgot to leave him a tip but if any payrise or bonus is due,he is very deserving.would stay at this hotel again and would recommend
6 nachten verbleven in december 2022
Reactie van Khaled Kurdi op 30 jan 2023
Dear Patrick,It is our absolute aim to provide our guests with the highest standards of personal service.Thank you for your wonderful review and I hope your memories at Fairmont Ajman will be cherished for years to come.We look forward to warmly welcoming you back again.Best regards,Khaled KurdiFront Office Manager

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Mukavan ja hieno hotelli, joka sijaitsee kaukana Dubaista ja Arabiemiraattien nähtävyyksistä ja harrasteista. Mikäli tarkoitus vierailla Dubaissa useamman kerran loman aikana on parempi valita hotelli Dubain lähistöltä, koska etäisyydet ja ruuhkat ovat suuria matkalla Dubaihin.
6 nachten verbleven in november 2022
Reactie van Aika Kadyrkulova op 6 dec 2022
Dear Valued Guest, We greatly value and appreciate your positive and constructive feedback and it will be my pleasure to share your kind compliments with our team. Your experiences will serve as an encouragement to all of our colleagues as we strive every day to provide the highest standards of service for our guests.Thank you again for sharing your experience, and we very much look forward to warmly welcoming you again to Fairmont Ajman in the near future.Yours sincerely,Aika Kadyrkulova

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Ilmastoinnin säätö ei toimi vissiin missään huoneessa, vaan ilmastoinnin ollessa päällä huonelämpötila laskee alle 20. Ryhmällemme oli 6 huonetta joissa kaikissa sama ongelma. Mukava hotelli, mutta mikäli Dubain palvelut kiinnostaa, niin matka Dubaihin kestää aina noin tunnin.
2 nachten verbleven in november 2022
Reactie van Aika Kadyrkulova op 6 dec 2022
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Aika KadyrkulovaAssistant Guest Relations Manager

10/10 – Uitstekend

Manish

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent Breakfast Nice beach
Reactie van Aika Kadyrkulova op 6 dec 2022
Dear Valued Guest,We very much appreciate your comments regarding your stay at the Fairmont Ajman. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely,Aika KadyrkulovaAssistant Guest Relations Manager

8/10 – Goed

Elie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice lovely hotel, however the pool is not cooled in the summer so when the temperature was over 40 degrees outside, the pool was not comfortable at all
1 nacht verbleven in juni 2022
Reactie van Aika Kadyrkulova op 3 jul 2022
Dear Elie, Thank you for taking the time to tell us about your experience at Fairmont Ajman. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aika Kadyrkulova Assistant Guest Relations Manager

10/10 – Uitstekend

ROSHAN PRAVEEN, SHARJAH UAE

Zakenreiziger
Positief: Netheid, personeel en service
Hygiene, location and environment. Good for family hotel. Wonderful sea view
2 nachten verbleven in juni 2022
Reactie van Aika Kadyrkulova op 23 jun 2022
Dear Roshan Praveen, We very much appreciate your comments regarding your recent stay at Fairmont Ajman! It is always a pleasure to receive such positive feedback and I will be delighted to share your kind comments and compliments with all our colleagues. Thank you again for sharing your experience and we look forward to warmly welcoming you again to Fairmont Ajman in the near future. Sincerely, x` Assistant Guest Relations Manager

8/10 – Goed

Nof

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in mei 2022
Reactie van Khaled Kurdi op 3 jun 2022
Dear Nof, Firstly, kindly let me seize this opportunity to thank you for choosing Fairmont Ajman, as your preferred staycation venue. Your honest evaluation of our services is highly appreciated, since it's only through remarks like yours that we can assure our services are up to the highest standards for our valued guests such as yourself. Kind regards,

2/10 – Ontzettend slecht

Georgia

Reisde met familie
Negatief: Netheid, personeel en service en comfort kamer
The stay was disappointing and frustrating. The cleanliness of the outside restrooms was appalling a
2 nachten verbleven in maart 2022

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
It was amazing stay
1 nacht verbleven in maart 2022

8/10 – Goed

ALI

2 nachten verbleven in februari 2022

8/10 – Goed

Daniel

Positief: Personeel en service
1 nacht verbleven in februari 2022
Reactie van Reservations op 24 feb 2022
Thank you, for staying with us. We look forward to welcome you back at the Fairmont Ajman

10/10 – Uitstekend

Alexander

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Spacious rooms. Especially junior suite
5 nachten verbleven in februari 2022
Reactie van Reservations op 24 feb 2022
Thank you, for staying with us. We look forward to welcome you back at the Fairmont Ajman

8/10 – Goed

Paul

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
Generally very good. Restaurants need improvement.
Hotel was generally very good. Rooms were clean and well appointed. Beds were on the small side. Pool needs some work - to replace missing tiles etc. Loungers could be replaced as they look quite old. Food was ok, but service must improve. Buffet breakfast was (very) busy - no one offering tea or coffee, people asking to take spare chairs etc. A bit disorganised. Also lots of ladies walking around without masks on. Gioia restaurant was good but a bit on the expensive side for what was served. Pizza was sparse on toppings. Kid's sundae wasn't a sundae- it was a plate with two small scoops of ice cream (nothing else). Draft beer was Budweiser or Carlsberg - but it was served in random glasses (such as Bitburger, Heineken, Peroni etc) which didn't leave a good impression. Overall it was better than some of the other Fairmont Hotels I have visited, but its not in the same category as the One and Only, Waldorf Astoria or Four Seasons.
1 nacht verbleven in februari 2022

2/10 – Ontzettend slecht

Kamyar

4 nachten verbleven in juni 2021

10/10 – Uitstekend

Mohammad

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2022
Reactie van Reservations op 24 feb 2022
Thank you, for staying with us. We look forward to welcome you back at the Fairmont Ajman

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Not what you expect from Fairmont
Overall it was alright but not at the level you expect from Fairmont. There's a lot of room for improvement; breakfast quality was relatively poor. More training is required for staff Btw, most of the guests weren't wearing their masks properly.
3 nachten verbleven in januari 2022

8/10 – Goed

Annelise

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Dejligt hotel og værelse, hvor vi blev upgraded til 9 etage. Betød flot udsigt og ro i forhold til de relativt mange arrangementer med fester og bryllupper. Fin strand og pool.
7 nachten verbleven in januari 2022
Reactie van Reservations op 24 feb 2022
Thank you, for staying with us. We look forward to welcome you back at the Fairmont Ajman

10/10 – Uitstekend

Brian

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The Hotel was very good and no real faults. The only issue was the only bar available in the evening was the cave bar which was not somewhere as a couple we would use due to the smoke and also the ambience.
4 nachten verbleven in januari 2022
Reactie van Reservations op 27 jan 2022
Thank you for staying with us and valuable feedback, we look forward to welcome you back at the hotel.

10/10 – Uitstekend

Majed

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2022
Reactie van Khaled Kurdi op 18 jan 2022
Dear Majed, We very much appreciate your comments regarding your stay at the Fairmont Ajman Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khaled Kurdi Assistant Front Office Manager

6/10 – Redelijk

Carl

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Small beach, few alternstive activities available
Unfortunately, the weather was bad during our stay and the hotel soes not offer many alternatives to the beach. The tennis court is closed and under construction. The spa however is top quality. Also a special thanks to security for helping us to search for our missing camera. Staff is highly professional.
4 nachten verbleven in december 2021

8/10 – Goed

Alessandro

Reisde met familie en kleine kinderen
Positief: Netheid, staat van de accommodatie en faciliteiten
Struttura ok con una bella spiaggia. Colazione affollata quindi con code a volte scarseggiano i piatti e bicchieri e tavoli
2 nachten verbleven in december 2021
Reactie van Reservations op 27 jan 2022
Thank you for staying with us and valuable feedback, we look forward to welcome you back at the hotel.

10/10 – Uitstekend

Catherine

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A beautiful stay. I was upgraded to an amazing suite. Staff at the beach were very pleasant, particularly Jude. It was lovely to have a foot massage by pool after breakfast - very reasonable price. Breakfast buffet very good, but busy. Mr Khaled the Front Desk manager was very kind and pleasant, as was the lady who checked me in. Would definitely stay again. However, the Head of security was very rude and abrupt, which was very disappointing and not a great first impression of hotel! Also, in the Italian restaurant a 1.5l bottle of water was offered on the table, but it was chargeable! It was around £3 (15 AED) I took my own the next evening!!
2 nachten verbleven in december 2021

8/10 – Goed

Suliman, Riyadh

2 nachten verbleven in december 2021

10/10 – Uitstekend

Valentin

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2021
Reactie van Khaled Kurdi op 18 jan 2022
Dear Valentin, We very much appreciate your comments regarding your stay at the Fairmont Ajman Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khaled Kurdi Assistant Front Office Manager

10/10 – Uitstekend

Hasan

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
I tried many hotels but frankly this was the best . It was very clean and comfortable with many facilities and activities specially for kids
2 nachten verbleven in november 2021
Reactie van Khaled Kurdi op 18 jan 2022
Dear Mr. Hasan, We very much appreciate your comments regarding your stay at the Fairmont Ajman Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khaled Kurdi Assistant Front Office Manager

4/10 – Matig

Priyanka

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
Terrible service yet very expensive-can’t recommen
2 nachten verbleven in november 2021

6/10 – Redelijk

Laura

Reisde met familie
Positief: Netheid, comfort kamer
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Bad service and need renovation
The hotel facilities are very old and not maintained (especially the pool) The service in the restaurants were not good: a lot of mistakes and long waits The hotel is mostly fully occupied by the Russian tour operators so you feel the management is focused on short stay guests not looking for someone to come back. on the other side our suite was spacious and comfortable
2 nachten verbleven in oktober 2021

4/10 – Matig

Christian

Reisde met familie
Positief: Netheid, comfort kamer
Negatief: Personeel en service
Poor service.
Very poor service. At check in we were told the requested and booked bed was sold out and they basically didn't care. When asked for a manager that answer was just "he is over there". If you want to talk to him go there by yourself. "I don't care about you" attitude. Not even greeting us at the arrival. Check in staff was more about "let's get this done so I can get rid of them."
1 nacht verbleven in oktober 2021

10/10 – Uitstekend

Igor

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
10 nachten verbleven in oktober 2021

10/10 – Uitstekend

Sayed Safiullah

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Beautiful view and beach
It was beautiful night and outstanding view of beach from my balcony the cleanse of room was superb, reception behavior was good but unfortunately WiFi was not working during my stay.
1 nacht verbleven in oktober 2021