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Beoordelingen van Kempinski Mall Of The Emirates

5 out of 5
Kempinski Mall Of The Emirates
Sheikh Zayed Road, Al Barsha, Dubai

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 639 van 955 beoordelingen" "
Gastenscore: 8 - Goed. 220 van 955 beoordelingen" "
Gastenscore: 6 - Redelijk. 52 van 955 beoordelingen" "
Gastenscore: 4 - Matig. 20 van 955 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 24 van 955 beoordelingen" "

9,4/10

Netheid

9,2/10

Personeel en service

9,0/10

Voorzieningen

9,2/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Azzedine

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great hotel that had everything
Heel compleet hotel voor herhaling vatbaar
7 nachten verbleven in januari 2024
Reactie van Slim Zaiane op 31 jan 2024
Dear Guest,Greetings from Kempinski Hotel Mall of the Emirates! I appreciate the time you took to give us a five-star review rating. Your kind words are truly appreciated. We hope to welcome you back soon.Yours sincerely,Slim ZaianeGeneral Manager

10/10 – Uitstekend

Karima

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Fijne locatie beetje in het midden van alles en verbonden met de mall of the emirates
4 nachten verbleven in oktober 2023
Reactie van Slim Zaiane op 1 nov 2023
Dear Guest,Greetings from Kempinski Hotel Mall of the Emirates! I am happy to know that you had an exceptional stay with us. I am delighted that you enjoyed our convenient location. We are indeed ideally located in the heart of Dubai and directly connected to the world-class Mall of the Emirates, making us a perfect fit for business or leisure stays. Please visit us once again. We will be looking forward to having you back.Yours sincerely,Slim ZaianeGeneral Manager

8/10 – Goed

Mark

4 nachten verbleven in april 2023
Reactie van Slim Zaiane op 1 dec 2023
Dear Guest,Thank you for choosing to stay at Kempinski Hotel Mall of the Emirates. I appreciate your gesture in taking the time to leave us a review rating. It was our pleasure to have you with us. We hope to welcome you once again here at Kempinski Hotel Mall of the Emirates. Yours sincerely,Slim ZaianeGeneral Manager

10/10 – Uitstekend

Johan

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great hotel, great staff!
This is a great hotel! Very friendly staff, great food and pls make sure you book the executive rooms, then you allowed to have acces to special floor for breakfast and tea and drinks. It is worht it. Great hotel with acces to Mall. Will definitly come back here for sure!
3 nachten verbleven in februari 2022
Reactie van Slim Zaiane op 15 mrt 2022
Dear Ms. Johan, Thank you for your thoughtful review regarding your recent stay here at Kempinski Hotel Mall of the Emirates. It's our true pleasure to ensure only the finest of services are given to all of our guests. The satisfaction of our valued guests is most important to us. Our team strive for excellence, and your praise lets us know we're doing a great job! Thank you for taking the time to share your experience and for choosing to stay with us. We look forward to welcoming you at Kempinski Hotel Mall of the Emirates. Yours sincerely, Slim Zaiane General Manager

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel verbonden met the mall of the emirates! Ingang van ski Dubai ook erg dichtbij het hotel. Via het hotel korting op ski Dubai.
6 nachten verbleven in februari 2020
Reactie van KIDXB op 29 feb 2020
Dear Guest, Thank you very much for taking the time to share your feedback in regards to your recent stay at the Kempinski Hotel Mall of the Emirates. We are delighted that you enjoyed the overall experience at our hotel. We look forward to your next visit soon. Yours sincerely, Slim Zaiane General Manager

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice hotel with good facilities next to the mall of emirates
7 nachten verbleven in september 2018
Reactie van KIDXB op 3 okt 2018
Dear Guest, Thank you for your valuable feedback and for choosing Kempinski Hotel Mall of the Emirates. We look forward to welcoming you back in the near future. Yours sincerely, Steffen Opitz Hotel Manager

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Centraal gelegen
Heel opvallend en prettig dat medewerkers erg trots zijn om bij kempinski te werken
Reactie van Grant Ruddiman - General Manager op 15 feb 2016
Dear Guest, Thank you for your valuable feedback and for taking the time in writing a review on Booking.com, following your recent stay at the Kempinski Hotel Mall of the Emirates. It will be my pleasure to share your comments with my colleagues, as they will no doubt be delighted to know that their efforts are so well appreciated. We look forward to your next visit in the near future. Yours sincerely, Grant Ruddiman General Manager

10/10 – Uitstekend

ellen, Poortugaal

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Schitterend hotel met ideale ligging

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Goed naast verblijf vooral eten geweldig
Voor een training goed hotel

10/10 – Uitstekend

Asseel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
7 nachten verbleven in april 2024

2/10 – Ontzettend slecht

Sabahat

4 nachten verbleven in maart 2024

6/10 – Redelijk

Michael

Zakenreiziger
Positief: Netheid, personeel en service en voorzieningen
Lobby lacks bar, coffee shop is in the lobby with people checking in….not a good look for a coffee. All a bit clinical.
3 nachten verbleven in maart 2024
Reactie van Slim Zaiane op 5 apr 2024
Dear Guest,Thank you for choosing to stay at Kempinski Hotel Mall of the Emirates. I appreciate your gesture in taking the time to leave us a rating and feedback. It was our pleasure to have you with us. We hope to welcome you once again here at Kempinski Hotel Mall of the Emirates. Yours sincerely,Slim ZaianeGeneral Manager

10/10 – Uitstekend

Christiane

6 nachten verbleven in februari 2024

4/10 – Matig

virginia

1 nacht verbleven in februari 2024

10/10 – Uitstekend

Hussam, Beirut

1 nacht verbleven in december 2023
Reactie van Slim Zaiane op 28 feb 2024
Dear Guest,Thank you for choosing to stay at Kempinski Hotel Mall of the Emirates. I appreciate your gesture in taking the time to leave us a five-star review rating. It was our pleasure to have you with us. We hope to welcome you once again here at Kempinski Hotel Mall of the Emirates. Yours sincerely,Slim ZaianeGeneral Manager

10/10 – Uitstekend

Murtadha

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent
5 nachten verbleven in januari 2024
Reactie van Slim Zaiane op 31 jan 2024
Dear Guest,Greetings from Kempinski Hotel Mall of the Emirates! I appreciate the time you took to give us a five-star review rating. Your kind words are truly appreciated. We hope to welcome you back soon.Yours sincerely,Slim ZaianeGeneral Manager

10/10 – Uitstekend

Walid K

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in januari 2024

6/10 – Redelijk

MOHAMMAD TASLEEM

Positief: Netheid, personeel en service en voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
Shower was terrible did not work properly
2 nachten verbleven in januari 2024
Reactie van Slim Zaiane op 31 jan 2024
Dear Guest,It was a pleasure to welcome you here at Kempinski Hotel Mall of the Emirates. We appreciate your feedback, and thank you for sharing your experience as this only improves our service. Please rest assured that your feedback has been addressed with the appropriate team to prevent this issue from occurring in the future. We hope to have the opportunity to welcome you back so we can regain your trust in our hotel.Yours sincerely,Slim ZaianeGeneral Manager

10/10 – Uitstekend

Murtadha

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent
5 nachten verbleven in januari 2024
Reactie van Slim Zaiane op 15 jan 2024
Dear Guest,Greetings from Kempinski Hotel Mall of the Emirates! I appreciate the time you took to give us a five-star review rating. Your kind words are truly appreciated. We hope to welcome you back soon.Yours sincerely,Slim ZaianeGeneral Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Everything was perfect!
3 nachten verbleven in december 2023
Reactie van Slim Zaiane op 9 jan 2024
Dear Guest,Greetings from Kempinski Hotel Mall of the Emirates! I appreciate the time you took to give us a 10/10 review rating. Your kind words are truly appreciated. We hope to welcome you back soon.Yours sincerely,Slim ZaianeGeneral Manager

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in december 2023
Reactie van Slim Zaiane op 9 jan 2024
Dear Guest,Greetings from Kempinski Hotel Mall of the Emirates! I appreciate the time you took to give us a 10/10 review rating. We hope to welcome you back soon.Yours sincerely,Slim ZaianeGeneral Manager

8/10 – Goed

Muhammad

Reisde met familie
Positief: Netheid
It was amazing, cleaning was very good specially praveen cleaner did very good job, Toilet, room design and furniture provided is marvellous, some issues also found like mattress is not so good cattle not provided in the room swimming pool is very small and no kids playarea and kids activities.
1 nacht verbleven in december 2023
Reactie van Slim Zaiane op 3 jan 2024
Dear Guest,Thank you for choosing to stay at Kempinski Hotel Mall of the Emirates. I appreciate your gesture in taking the time to leave us a review rating and feedback. It was our pleasure to have you with us. We hope to welcome you once again here at Kempinski Hotel Mall of the Emirates. Yours sincerely,Slim ZaianeGeneral Manager

6/10 – Redelijk

Ashok

Reisde met familie
Positief: Netheid, comfort kamer
Need service with a smile.
It was a long awaited trip and considering the proximity to the shopping centre and my past experience ( 18 years back) chosen this property to surprise my family. Paid a premium for a three night stay wherein I had the opportunity to have stayed at Armani hotel for the price. The shuttle service driver at airport was very professional , pleasing and prompt. Despite giving all details and opted for upgrade , was asked to pay about 2000 dollars per night for a chalet upgrade (per night) and have made all the payments upfront and it took almost 30 minutes for a checkin after a 22 hr long flight. Could have been better if opted some water or some refreshments. Had given requests and opted to pay for to keep some local dates, chocolates, for my wife and son as a surprise and found none of them being there. Called the coincerige almost 3 times to remind them and waited till 11pm . The corner suite lot of space was wasted , could have used it better. No cutleries in the room, there was a drip leakage in the toilet from the bulb on top. couple of time the room was not even cleaned and bed not folded. the perfume in the entire floor was so so overpowering that we had to close the nostrils to avoid getting a head ache. Raised the issue the day before departure, and the service was much better after that and they tried to offer a complimentary ride to airport. I am from the service industry too, there was hardly any who was smiling and greeting u throughout.. Little disappointed
3 nachten verbleven in december 2023
Reactie van Slim Zaiane op 31 jan 2024
Dear Guest,It was a pleasure to welcome you here at Kempinski Hotel Mall of the Emirates. It's unfortunate to read about your experience as we want only a perfect stay for our guests. Please rest assured that your feedback has been addressed with the appropriate team to prevent this issue from occurring in the future. We hope to have the opportunity to welcome you back so we can regain your trust in our hotel.Yours sincerely,Slim ZaianeGeneral Manager

10/10 – Uitstekend

Irman

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Mohammed the manager at Olea restaurant was very friendly and helpful!
13 nachten verbleven in december 2023
Reactie van Slim Zaiane op 9 jan 2024
Dear Guest,Greetings from Kempinski Hotel Mall of the Emirates! I appreciate the time you took to give us a five-star review rating. Your kind words are truly appreciated. We hope to welcome you back soon.Yours sincerely,Slim ZaianeGeneral Manager

10/10 – Uitstekend

Grant

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Still Great
Room is amazing as always but service not as great as previous trips. Room was missing kettle and wine opener and just wasn’t as attentive in butler service as previous trips.
3 nachten verbleven in december 2023
Reactie van Slim Zaiane op 3 jan 2024
Dear Guest,Thank you for patronizing Kempinski Hotel Mall of the Emirates. I am delighted that you chose to stay with us once again. Your loyalty to Kempinski means a lot to us and is greatly appreciated. It is always a pleasure to host you, and we are looking forward to welcoming you back.Yours sincerely,Slim ZaianeGeneral Manager

10/10 – Uitstekend

helena

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Always effective hotel and top personal at the front desk. Excellent housekeeping and pool personal. If you want a hotel that has a a working fast front dest stuff then this is the hotel in dubai.
5 nachten verbleven in december 2023
Reactie van Slim Zaiane op 3 jan 2024
Dear Guest,Greetings from Kempinski Hotel Mall of the Emirates! I appreciate the time you took to give us a five-star review rating. Your kind words are truly appreciated. We hope to welcome you back soon.Yours sincerely,Slim ZaianeGeneral Manager

10/10 – Uitstekend

Ali, SANAD

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel was clean. Staff were friendly and helpful. The only negative would be that the technology in the room is old and you need to go switch off each light individually.
3 nachten verbleven in december 2023
Reactie van Slim Zaiane op 3 jan 2024
Dear Guest,Thank you for taking the time to leave a five-star review rating. I am delighted that your stay with us was wonderful. We hope to welcome you once again here at Kempinski Hotel Mall of the Emirates.Yours sincerely,Slim ZaianeGeneral Manager

10/10 – Uitstekend

Muhammad Faisal

3 nachten verbleven in november 2023
Reactie van Slim Zaiane op 3 jan 2024
Dear Guest,Greetings from Kempinski Hotel Mall of the Emirates! I appreciate the time you took to give us a review rating. We hope to welcome you back soon.Yours sincerely,Slim ZaianeGeneral Manager

10/10 – Uitstekend

Nasser

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in november 2023
Reactie van Slim Zaiane op 12 dec 2023
Dear Guest,Thank you for choosing to stay at Kempinski Hotel Mall of the Emirates. I appreciate your gesture in taking the time to leave us a 10/10 review rating. It was our pleasure to have you with us. We hope to welcome you once again here at Kempinski Hotel Mall of the Emirates. Yours sincerely,Slim ZaianeGeneral Manager

6/10 – Redelijk

Ayesha

Positief: Netheid, voorzieningen
The hotel was only good to come back and sleep in. I chose it for the location due to work commitments (opens into the Mall). View from room was awful - pipes etc. No iron provided with the room, safe vault did not work (lock not working), power socket next to bed did not work, extra towels did not smell good. Concierge welcome service not great. As good as a basic hotel on this occasion.
1 nacht verbleven in november 2023
Reactie van Slim Zaiane op 1 dec 2023
Dear Guest,It was a pleasure to welcome you here at Kempinski Hotel Mall of the Emirates. We appreciate your feedback, and thank you for sharing your experience as this only improves our service. Please rest assured that your feedback has been addressed with the appropriate team to prevent this issue from occurring in the future. We hope to have the opportunity to welcome you back so we can regain your trust in our hotel.Yours sincerely,Slim ZaianeGeneral Manager

10/10 – Uitstekend

Peter, Toronto

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Property and staff were great but the room location was very disappointing as all we saw was big air conditioning pipes.
4 nachten verbleven in november 2023
Reactie van Slim Zaiane op 1 dec 2023
Dear Guest,Thank you for choosing to stay at Kempinski Hotel Mall of the Emirates. I appreciate your gesture in taking the time to leave us a five-star review rating and feedback. It was our pleasure to have you with us. We hope to welcome you once again here at Kempinski Hotel Mall of the Emirates. Yours sincerely,Slim ZaianeGeneral Manager

10/10 – Uitstekend

Shaheen

4 nachten verbleven in november 2023
Reactie van Slim Zaiane op 1 dec 2023
Dear Guest,Thank you for choosing to stay at Kempinski Hotel Mall of the Emirates. I appreciate your gesture in taking the time to leave us a 10/10 review rating. It was our pleasure to have you with us. We hope to welcome you once again here at Kempinski Hotel Mall of the Emirates. Yours sincerely,Slim ZaianeGeneral Manager

10/10 – Uitstekend

Wilmar

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excelent place
3 nachten verbleven in oktober 2023
Reactie van Slim Zaiane op 1 dec 2023
Dear Guest,Thank you for choosing to stay at Kempinski Hotel Mall of the Emirates. I appreciate your gesture in taking the time to leave us a five-star review rating. It was our pleasure to have you with us. We hope to welcome you once again here at Kempinski Hotel Mall of the Emirates. Yours sincerely,Slim ZaianeGeneral Manager

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Personeel en service
Disappointed traveler
Cash went missing after housekeepers made my room the first morning during my stay. The loss was reported to the executive housekeeper, the security manager and two other Kempinski team members once I noticed the loss after breakfast on the same day. I was told not to report to the police and let the Kempinski team to investigate. Investigation by the Kempinski team was done after one day, and nothing was found. I then decided to report to the police. The Kempinski team offered no assistance, tried to brush me off and rejected my request to cancel the rest of the booking (7 nights booking). I had serious concern about my personal safety and the safety of my belongings during the stay at Kempinski. The loss and the response of the Kempinski team caused not only monetary loss but also emotional stress. Terrible disappointment.
8 nachten verbleven in oktober 2023
Reactie van The Management op 15 jan 2024
Dear Guest,It was a pleasure to welcome you here at Kempinski Hotel Mall of the Emirates. It's unfortunate to read about your experience as we want only a perfect stay for our guests. This is not the level of service we are known for, and we hope we can turn your experience into a more positive one should you consider returning to us in the future.Yours sincerely,The Management

10/10 – Uitstekend

neil

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van Slim Zaiane op 1 nov 2023
Dear Guest,Thank you for choosing to stay at Kempinski Hotel Mall of the Emirates. I appreciate your gesture in taking the time to leave us a 10/10 review rating. It was our pleasure to have you with us. We hope to welcome you once again here at Kempinski Hotel Mall of the Emirates. Yours sincerely,Slim ZaianeGeneral Manager

2/10 – Ontzettend slecht

ALI, DOHA

Reisde met familie
Positief: Netheid, voorzieningen
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
The front desk reception he have light at my sister my mother and sister ask for connecting room after finishing getting the key when they went up they found that these two rooms are not connected room again. She ask him if he can get a connected room. he said that I don’t have a connecting roomand when she said she will leave she will not stay in the hotel and duty manager he called. He said we can give you a connected room during that time they were very upset and they left the hotel he promised he will refund all the money.
1 nacht verbleven in oktober 2023
Reactie van Slim Zaiane op 1 nov 2023
Dear Guest,It was a pleasure to welcome you here at Kempinski Hotel Mall of the Emirates. It's unfortunate to read about your experience as we want only a perfect stay for our guests. Your feedback is important to us, and if you would like to further discuss these aspects of your stay, please reach out to us directly at a time convenient for you using the details found on our website. We hope to have the opportunity to welcome you back so we can regain your trust in our hotel.Yours sincerely,Slim ZaianeGeneral Manager

10/10 – Uitstekend

Ahmed

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van Slim Zaiane op 1 nov 2023
Dear Guest,Thank you for choosing to stay at Kempinski Hotel Mall of the Emirates. I appreciate your gesture in taking the time to leave us a 10/10 review rating. It was our pleasure to have you with us. We hope to welcome you once again here at Kempinski Hotel Mall of the Emirates. Yours sincerely,Slim ZaianeGeneral Manager

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
6 nachten verbleven in oktober 2023
Reactie van Slim Zaiane op 1 nov 2023
Dear Guest,Thank you for choosing to stay at Kempinski Hotel Mall of the Emirates. I appreciate your gesture in taking the time to leave us a 10/10 review rating. It was our pleasure to have you with us. We hope to welcome you once again here at Kempinski Hotel Mall of the Emirates. Yours sincerely,Slim ZaianeGeneral Manager

10/10 – Uitstekend

adel

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
One of the nicest hotel
Nice staff quick check in and attached to emirates mall
1 nacht verbleven in oktober 2023
Reactie van Slim Zaiane op 1 nov 2023
Dear Guest,Greetings from Kempinski Hotel Mall of the Emirates! I appreciate the time you took to give us a 10/10 review rating. Your kind words are truly appreciated. We hope to welcome you back soon.Yours sincerely,Slim ZaianeGeneral Manager

10/10 – Uitstekend

Mouhamad, Fargo

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent service with friendly staff. Room are clean and wonderful Valet parking is great. Very close to the mall. You can get into traffic when you plan to leave the hotel. So always give your self extra time specially during weekends I will definitely stay In this hotel again
7 nachten verbleven in oktober 2023
Reactie van Slim Zaiane op 19 okt 2023
Dear Guest,Thank you for choosing to stay at Kempinski Hotel Mall of the Emirates. I appreciate your gesture in taking the time to leave us a five-star review rating. It was our pleasure to have you with us. We hope to welcome you once again here at Kempinski Hotel Mall of the Emirates. Yours sincerely,Slim ZaianeGeneral Manager

10/10 – Uitstekend

Hilal

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2023
Reactie van Slim Zaiane op 19 okt 2023
Dear Guest,Thank you for choosing to stay at Kempinski Hotel Mall of the Emirates. I appreciate your gesture in taking the time to leave us a 10/10 review rating. It was our pleasure to have you with us. We hope to welcome you once again here at Kempinski Hotel Mall of the Emirates. Yours sincerely,Slim ZaianeGeneral Manager

10/10 – Uitstekend

Moayad

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The room was great and the location was as well. Being connected to a mall makes everything much more enjoyable because of the restaurants, shopping, and even other activities. The staff were great and very respectful. I would stay here again for sure.
4 nachten verbleven in september 2023
Reactie van Slim Zaiane op 1 nov 2023
Dear Guest,Greetings from Kempinski Hotel Mall of the Emirates! I am happy to know that you had an exceptional stay with us. I am delighted that you enjoyed our convenient location. We are indeed ideally located in the heart of Dubai and directly connected to the world-class Mall of the Emirates, making us a perfect fit for business or leisure stays. Please visit us once again. We will be looking forward to having you back.Yours sincerely,Slim ZaianeGeneral Manager

10/10 – Uitstekend

FARUK, ISTANBUL

6 nachten verbleven in oktober 2023
Reactie van Slim Zaiane op 1 nov 2023
Dear Guest,Thank you for choosing to stay at Kempinski Hotel Mall of the Emirates. I appreciate your gesture in taking the time to leave us a five-star review rating. It was our pleasure to have you with us. We hope to welcome you once again here at Kempinski Hotel Mall of the Emirates. Yours sincerely,Slim ZaianeGeneral Manager

6/10 – Redelijk

zoha

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
3 nachten verbleven in september 2023
Reactie van Slim Zaiane op 1 nov 2023
Dear Guest,Thank you for choosing to stay at Kempinski Hotel Mall of the Emirates. I appreciate your gesture in taking the time to leave us a review rating. It was our pleasure to have you with us. We hope to welcome you once again here at Kempinski Hotel Mall of the Emirates. Yours sincerely,Slim ZaianeGeneral Manager

8/10 – Goed

Abdullah, Riyadh

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in september 2023
Reactie van Slim Zaiane op 1 nov 2023
Dear Guest,Thank you for choosing to stay at Kempinski Hotel Mall of the Emirates. I appreciate your gesture in taking the time to leave us a review rating. It was our pleasure to have you with us. We hope to welcome you once again here at Kempinski Hotel Mall of the Emirates. Yours sincerely,Slim ZaianeGeneral Manager

10/10 – Uitstekend

SALEHA

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Special memories
It was a pleasure to celebrate my 48 birthday at the hotel with all there warm kind welcome . everything and everyone was perfect.
2 nachten verbleven in september 2023
Reactie van Slim Zaiane op 1 okt 2023
Dear Guest,Thank you for your heartwarming feedback. Our team strives for excellence, and your praise lets us know we're doing a great job! We appreciate you choosing to celebrate with us, and we look forward to welcoming you to the Kempinski Hotel Mall of the Emirates. Yours sincerely,Slim ZaianeGeneral Manager

4/10 – Matig

Muna

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Reactie van Slim Zaiane op 1 okt 2023
Dear Guest,It was a pleasure to welcome you here at Kempinski Hotel Mall of the Emirates. Your feedback is important to us, and if you would like to further discuss these aspects of your stay, please reach out to us directly at a time convenient for you using the details found on our website. We hope to have the opportunity to welcome you back so we can regain your trust in our hotel.Yours sincerely,Slim ZaianeGeneral Manager

10/10 – Uitstekend

Paradise

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
excellent
Reactie van Slim Zaiane op 3 sep 2023
Dear Guest,Thank you for choosing to stay at Kempinski Hotel Mall of the Emirates. I appreciate your gesture in taking the time to leave us a five-star review rating. It was our pleasure to have you with us. We hope to welcome you once again here at Kempinski Hotel Mall of the Emirates. Yours sincerely,Slim ZaianeGeneral Manager

10/10 – Uitstekend

Noura

3 nachten verbleven in augustus 2023
Reactie van Slim Zaiane op 1 okt 2023
Dear Guest,Thank you for taking the time to leave a five-star review rating. I am delighted that your stay with us was wonderful. We hope to welcome you once again here at Kempinski Hotel Mall of the Emirates.Yours sincerely,Slim ZaianeGeneral Manager

8/10 – Goed

Fouad

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Traffic around the hotel was very bad
3 nachten verbleven in augustus 2023
Reactie van Slim Zaiane op 3 sep 2023
Dear Guest,Thank you for choosing to stay at Kempinski Hotel Mall of the Emirates. I appreciate your gesture in taking the time to leave us a review rating and feedback. It was our pleasure to have you with us. We hope to welcome you once again here at Kempinski Hotel Mall of the Emirates. Yours sincerely,Slim ZaianeGeneral Manager