Exterieur

Beoordelingen van Oaks Liwa Heights Suites

3 out of 5
Oaks Liwa Heights Suites
Jumeirah Lake Towers, Dubai

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 83 van 196 beoordelingen" "
Gastenscore: 8 - Goed. 82 van 196 beoordelingen" "
Gastenscore: 6 - Redelijk. 16 van 196 beoordelingen" "
Gastenscore: 4 - Matig. 4 van 196 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 11 van 196 beoordelingen" "

8,4/10

Netheid

8,4/10

Personeel en service

9,2/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Malle Pietje, the world

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
WoW, what a space and view !
Great ! Fantastic ! Great appartment in nice environment ..
4 nachten verbleven in augustus 2017
Reactie van Siva op 21 aug 2017
Dear Malle, Thank you very much for your feedback and for choosing Oaks Liwa Heights Hotel Apartment. We are very happy to know that we were able to provide you with a wonderful stay at the hotel. Your positive comments have been shared with the entire team and we look forward in welcoming you again. Kind regards, Siva Ram Putta Area General Manager

10/10 – Uitstekend

cor, vd p

Positief: Netheid, personeel en service en comfort kamer
Oaks Liwa heights
Prima appartement vlakbij jachthaven Ruime kamers Goed en vriendelijk personeel
Reactie van Jijesh op 28 apr 2015
Dear Guest, Thank you for posting your feedback We are very happy to know that you had a memorable stay with us. We look forward to welcome you back at the Oaks Liwa Heights Hotel Apartments. Kind Regards JijeshVenugopal

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, comfort kamer
Hot water and shower door
Beautiful place but 3 things I didn’t like about the place. 1st the shower door was really annoying to get in and out. 2nd after 6 mins of shower the hot water turns into gold. So if you go there as a couple you need to wait 20 to half hr for the water to get warm again. 3rd, 2 elevators but was always only one elevator working.
6 nachten verbleven in december 2023
Reactie van Jijesh op 10 jan 2024
Dear Mr. Ed DenThank you for taking the time to complete our Guest Satisfaction Survey.Thank you for taking your time to give your feedback of your recent stay with us. Please know your feedback has been taken seriously and shared with the management. We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience soon. Thank you again for choosing to stay with us and for your time in sharing your feedback. Best regards, Jijesh Venugopal

10/10 – Uitstekend

Julia, Raleigh

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Very clean, large, and comfortable. Very responsive to requests. A really nice cafe that had a delicious menu for breakfast, lunch and dinner. We were very comfortable here.
4 nachten verbleven in december 2023
Reactie van Jijesh op 9 jan 2024
Dear Ms. Julia, Greetings from Oaks Liwa Heights, thank you for sharing feedback on your recent stay. We're delighted to hear you enjoyed your visit. Your positive review greatly motivates our team, and we've shared your comments with the team. We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcoming you back soon to further enhance your experience. Thank you again for choosing to stay with us and for your time in sharing your feedback. Best RegardsJijesh VenugopalHotel Manager

10/10 – Uitstekend

Albert

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The staff were very friendly and helpful. Housekeeping was well done . I really enjoyed my stay there
14 nachten verbleven in december 2023
Reactie van Jijesh op 3 jan 2024
Dear Mr. Albert,Greetings from Oaks Liwa Heights, thank you for sharing feedback on your recent stay. We're delighted to hear you enjoyed your visit. Your positive review greatly motivates our team, and we've shared your comments with the team. We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcoming you back soon to further enhance your experience. Thank you again for choosing to stay with us and for your time in sharing your feedback. Best RegardsJijesh VenugopalHotel Manager

10/10 – Uitstekend

fahad

1 nacht verbleven in november 2023
Reactie van Jijesh op 3 jan 2024
Dear Mr. Fahad,Greetings from Oaks Liwa Heights, thank you for sharing feedback on your recent stay. We're delighted to hear you enjoyed your visit. Your positive review greatly motivates our team, and we've shared your comments with the team. We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcoming you back soon to further enhance your experience. Thank you again for choosing to stay with us and for your time in sharing your feedback. Best RegardsJijesh VenugopalHotel Manager

10/10 – Uitstekend

Jay

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Its the uniqueness of the location. Everything is within walkable distance, its a very safe area and the property is extremely clean
9 nachten verbleven in maart 2022
Reactie van jijesh op 18 apr 2022
Dear Jay , Thank you very much for your feedback and for choosing Oaks Liwa Heights Hotel Apartment. We are very happy to know that we were able to provide you with a wonderful stay at the hotel. Your positive comments have been shared with the entire team and we look forward in welcoming you again. Thank You, Jijesh Venugopal

10/10 – Uitstekend

Hwanseok

Positief: Netheid, comfort kamer
JLT 최고의 호텔
깨끗하고 매우 넒은 공간 독립된 주방 및 테라스 보유 인터넷 와이파이가 불안정한점은 조금 아쉬움
11 nachten verbleven in januari 2022
Reactie van Jijesh Venugopal op 9 sep 2022
Dear Hwanseok, Thank you very much for your feedback and for choosing Oaks Liwa Heights Hotel Apartment. We are very happy to know that we were able to provide you with a wonderful stay at the hotel. Your positive comments have been shared with the entire team and we look forward in welcoming you again.Kind regards,

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, comfort kamer
7 nachten verbleven in januari 2022

10/10 – Uitstekend

Kathy

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Very Clean property. Excellent help from the front desk. 10 minute walk to the subway. Very clean and nice rooms. Nice property. We thoroughly enjoyed staying at this location.
8 nachten verbleven in december 2021

8/10 – Goed

Torsten

Positief: Netheid, comfort kamer
14 nachten verbleven in november 2021

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Excellent big apartments with good service in JLT. Wifi was not that good
7 nachten verbleven in februari 2021
Reactie van Siva Ram P op 16 mrt 2021
Dear Guest Thank you for your feedback. We have taken note of your comment with regards to the WiFi and have raised it for the attention of our IT Department to address as may be required. We are however glad to read that you like our rooms and the service provided by our team. We hope to welcome you again soon.

4/10 – Matig

vivek

Zakenreiziger
Positief: Netheid, comfort kamer
The location uploaded on hotels.com is wrong
The location is few kilometres away from the one shown in map it's in W cluster not C cluster rest apartment is clean the people are OK rest good
5 nachten verbleven in februari 2021
Reactie van Siva Ram P op 16 mrt 2021
Dear vivek We have noted your comment about the location map. We are however glad to read that you enjoyed your stay. Thank you for your feedback.

2/10 – Ontzettend slecht

Alex

2 nachten verbleven in januari 2021
Reactie van Siva Ram P op 16 mrt 2021
Dear Alex Our entire team is extremely committed to provide you the perfect stay experience and we do apologize if we have not met your expectations. We would be happy to welcome your suggestions for improvement so we can continue to offer a well-balanced value for your money. Please do let us know how we can serve you better. We hope to welcome you again soon.

8/10 – Goed

Raja

Reisde met familie
Positief: Netheid, comfort kamer
It was amazing experience staying in Oaks Liwa heights with my family all of us enjoyed the stay.
1 nacht verbleven in november 2020

10/10 – Uitstekend

Rajesh Perumal

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very spacious one bedroom apartment at this hotel with Balcony. Well furnished and nearly maintained. Location is a huge plus too. Close by to Metro and also in the heart of Jumeirah Business Area. Excellent service from staff especially at the front desk and house keeping Dept. Overall a fine place to stay. Will most certainly stay here again
10 nachten verbleven in december 2019

8/10 – Goed

kwangjae

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
7 nachten verbleven in november 2019

10/10 – Uitstekend

Hamad

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
أفضل الفنادق التي أقمت بها
فندق رائع و الأثاث جيد ومتوفر به جميع الخدمات وهادئ وقريب من المارينا والمترو .
1 nacht verbleven in oktober 2019

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
رائع
جميله جدآ ، انصح بشده
2 nachten verbleven in september 2019

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2019
Reactie van Avani Deira Dubai op 4 okt 2019
Dear Guest Thank you for taking the time to rate us on Expedia.com. We hope to welcome you again soon.

10/10 – Uitstekend

Hank, Frisco

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Close to Jumeriah business center. Good restaurants located close by.
2 nachten verbleven in september 2019
Reactie van Avani Deira Dubai op 4 okt 2019
Dear Hank We are pleased to learn you have enjoyed your stay with us and appreciate the small details that make all the difference. Thank you for your contribution, we hope to welcome you again soon.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excelente hotel para ficar como em sua própria residência. A localizacao é ótima, mas necessita estar de carro. Equipe muito atenciosa.
12 nachten verbleven in juli 2019
Reactie van Oaks Liwa Heights op 31 aug 2019
Dear Guest We greatly appreciate your feedback and have noted your comments. Thank you for your contribution, we hope to welcome you again soon.

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Se desejava hotel para se sentir em casa, com conforto e limpeza, este é certo. Apartamento grande e completo. Voltarei sempre.
15 nachten verbleven in juli 2019
Reactie van Avani Deira Hotel op 11 aug 2019
Dear Guest We are pleased to learn you have enjoyed your stay with us and appreciate the small details that make all the difference. Thank you for your contribution, we hope to welcome you again soon.

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff were great and friendly. It was also close to places to eat
8 nachten verbleven in juli 2019
Reactie van Avani Deira Hotel op 11 aug 2019
Dear Guest We are pleased to learn you have enjoyed your stay with us and appreciate the small details that make all the difference. Thank you for your contribution, we hope to welcome you again soon.

10/10 – Uitstekend

Geverifieerde reiziger

2 nachten verbleven in juli 2019
Reactie van Avani Deira Hotel op 11 aug 2019
Dear Guest Thank you for taking the time to rate us on Expedia. We hope to welcome you again soon.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Apreciei tudo no hotel. A garagem coberta e demais serviços.
4 nachten verbleven in juli 2019
Reactie van Avani Deira Hotel op 11 aug 2019
Dear Guest We are pleased to learn you have enjoyed your stay with us and appreciate the small details that make all the difference. Thank you for your contribution, we hope to welcome you again soon.

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfeito para hospedagem de longa duração. Equipe atenciosa.
4 nachten verbleven in mei 2019
Reactie van Oaks Liwa Heights Dubai Team op 8 jul 2019
Dear Guest We are pleased to learn you have enjoyed your stay with us and appreciate the small details that make all the difference. Thank you for your contribution, we hope to welcome you again soon.

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Personeel en service, voorzieningen
Apartamento confortável e completo. Excelente localização
5 nachten verbleven in mei 2019
Reactie van Oaks Liwa Heights Dubai Team op 8 jul 2019
Dear Guest We are pleased to learn you have enjoyed your stay with us and appreciate the small details that make all the difference. Thank you for your contribution, we hope to welcome you again soon.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
10 nachten verbleven in mei 2019
Reactie van Oaks Liwa Heights Dubai Team op 8 jul 2019
Dear Guest Thank you for taking the time to rate us on Expedia.com. We hope to welcome you again soon.

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Apartamento muito confortável, próximo de mercados, farmácia e restaurantes. Excelente bairro. Infelizmente não há disponibilidade para estacionamento coberto, apenas aberto atrás do prédio.
2 nachten verbleven in mei 2019
Reactie van Oaks Liwa Heights Dubai op 16 mei 2019
Dear Guest We greatly appreciate your feedback and have noted your comments. We are pleased however to learn that in the overall, you have enjoyed your stay with us and appreciate the small details that make all the difference. Thank you for your contribution, we hope to welcome you again soon.

6/10 – Redelijk

성엽

Positief: Comfort kamer
룸이 엄청 커고 시설 대박
룸이 너무 커서 혼자는 오히려 불편...가족단위로 좋음
1 nacht verbleven in april 2019

8/10 – Goed

Hassan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
رووووعة
فندق فخم بكل المعاني
4 nachten verbleven in december 2018

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in april 2019
Reactie van Oaks Liwa Heights Dubai op 16 mei 2019
Dear Guest We are pleased to learn you have enjoyed your stay with us and appreciate the small details that make all the difference. Thank you for your contribution, we hope to welcome you again soon.

2/10 – Ontzettend slecht

Geverifieerde reiziger

4 nachten verbleven in april 2019
Reactie van Oaks Liwa Heights op 8 apr 2019
Dear Guest Our entire team is extremely committed to provide you the perfect stay experience and we do apologize if we have not met your expectations. We would be happy to welcome your suggestions for improvement so we can continue to offer a well-balanced value for your money. Please do let us know how we can serve you better. We hope to welcome you again soon.

10/10 – Uitstekend

Geverifieerde reiziger

5 nachten verbleven in maart 2019
Reactie van Oaks Liwa Heights op 8 apr 2019
Dear Guest Thank you for taking the time to rate us on Expedia.com. We hope to welcome you again soon.

10/10 – Uitstekend

Praveen

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in maart 2019
Reactie van Oaks Liwa Heights op 8 apr 2019
Dear Praveen Thank you for taking the time to rate us on Hotels.com. We hope to welcome you again soon.

8/10 – Goed

Herna

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A Definite stay
The room was huge & clean. So far nothing to complain. Convenient to find food & other supplies. Cool breeze in the morning & night.
5 nachten verbleven in februari 2019
Reactie van Oaks Liwa Heights op 8 apr 2019
Dear Herna We are pleased to learn you have enjoyed your stay with us and appreciate the small details that make all the difference. Thank you for your contribution, we hope to welcome you again soon.

8/10 – Goed

ALI

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in februari 2019
Reactie van Jijesh op 27 feb 2019
Dear Guest, Thank you very much for your feedback and for choosing Oaks Liwa Heights Hotel Apartment. We are very happy to know that we were able to provide you with a wonderful stay at the hotel. Your positive comments have been shared with the entire team and we look forward in welcoming you again. Kind regards, Jijesh Venugopal Hotel Manager

2/10 – Ontzettend slecht

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
minha reserva não constava no sistema do hotel. recebi e-mail de confirmação do expedia e não foi honrada a reserva! péssimo isto. chegamos de viagem e agora já é meia noite e estamos na rua! a solução do problema está demorando muito pelo setor de realocação. um absurdo!
1 nacht verbleven in januari 2019
Reactie van Siva op 2 feb 2019
Dear Guest, Thank you very much for your feedback and for choosing Oaks Liwa Heights Hotel Apartment. We are very happy to know that we were able to provide you with a wonderful stay at the hotel. Your positive comments have been shared with the entire team and we look forward in welcoming you again. Kind regards, Siva Ram Putta Area General Manager

10/10 – Uitstekend

Nathalie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Bonndans l’ensemble
Magnifique séjour, hôtel très très bien placé mais état peu convenable heureusement nous étions souvent dehors. Le personnel par contre est TOP rien à redire.
11 nachten verbleven in december 2018
Reactie van Siva op 29 jan 2019
Dear Nathalie, Thank you very much for your feedback and for choosing Oaks Liwa Heights Hotel Apartment. We are very happy to know that we were able to provide you with a wonderful stay at the hotel. Your positive comments have been shared with the entire team and we look forward in welcoming you again. Kind regards, Siva Ram Putta Cluster General Manager

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
7 nachten verbleven in december 2018
Reactie van Siva op 31 dec 2018
Dear Sir, Thank you very much for your feedback and for choosing Oaks Liwa Heights Hotel Apartment. We are very happy to know that we were able to provide you with a wonderful stay at the hotel. Your positive comments have been shared with the entire team and we look forward in welcoming you again. Kind regards, Siva Ram Putta Cluster General Manager

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Aprecio sempre a hospedagem pelo conforto e boa localização.
8 nachten verbleven in december 2018
Reactie van Siva op 31 dec 2018
Dear Sir, Thank you very much for your feedback and for choosing Oaks Liwa Heights Hotel Apartment. We are very happy to know that we were able to provide you with a wonderful stay at the hotel. Your positive comments have been shared with the entire team and we look forward in welcoming you again. Kind regards, Siva Ram Putta Cluster General Manager

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Sempre bom estar neste hotel. Excelente em tudo. Conforto, localizacao.
3 nachten verbleven in december 2018
Reactie van Siva op 31 dec 2018
Dear Sir, Thank you very much for your feedback and for choosing Oaks Liwa Heights Hotel Apartment. We are very happy to know that we were able to provide you with a wonderful stay at the hotel. Your positive comments have been shared with the entire team and we look forward in welcoming you again. Kind regards, Siva Ram Putta Cluster General Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I liked everything about this property. Very nice. Will definitely be back again many times
6 nachten verbleven in november 2018
Reactie van Siva op 9 dec 2018
Dear Sir, Thank you very much for your feedback and for choosing Oaks Liwa Heights Hotel Apartment. We are very happy to know that we were able to provide you with a wonderful stay at the hotel. Your positive comments have been shared with the entire team and we look forward in welcoming you again. Kind regards, Siva Ram Putta Cluster General Manager

10/10 – Uitstekend

Tom

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Oaks Liwa JLT
Brilliant apartment hotel in convenient location
1 nacht verbleven in november 2018
Reactie van Siva op 27 nov 2018
Dear Tom, Thank you very much for your feedback and for choosing Oaks Liwa Heights Hotel Apartment. We are very happy to know that we were able to provide you with a wonderful stay at the hotel. Your positive comments have been shared with the entire team and we look forward in welcoming you again. Kind regards, Siva Ram Putta Cluster General Manager

8/10 – Goed

Mary Linnane

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in november 2018
Reactie van Siva op 13 nov 2018
Dear Mary, Thank you very much for your feedback and for choosing Oaks Liwa Heights Hotel Apartment. We are very happy to know that we were able to provide you with a wonderful stay at the hotel. Your positive comments have been shared with the entire team and we look forward in welcoming you again. Kind regards, Siva Ram Putta Cluster General Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
.. fab for couple with kids
..Great access to downtown amenities... Helpful reception and concierge staff... Challenging to find one's way around to local restaurants/ shops by foot. Google maps not always accurate. A 'local amenities" guide map would be useful at check-in...
2 nachten verbleven in oktober 2018
Reactie van Jijesh op 21 okt 2018
Dear Guest, Thank you very much for your feedback and for choosing Oaks Liwa Heights Hotel Apartment. We are very happy to know that we were able to provide you with a wonderful stay at the hotel. Your positive comments have been shared with the entire team and we look forward in welcoming you again. Kind regards, Jijesh Venugopal Hotel Manager

10/10 – Uitstekend

Tereza, SP

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excelente.
Nossa estadia foi longa e aproveitamos o conforto como se estivessemos em casa, pois o apartamento e confortavel e completo, com servico de limpeza diaria.
9 nachten verbleven in augustus 2018
Reactie van Jijesh op 2 sep 2018
Dear Guest, Thank you very much for your feedback and for choosing Oaks Liwa Heights Hotel Apartment. We are very happy to know that we were able to provide you with a wonderful stay at the hotel. Your positive comments have been shared with the entire team and we look forward in welcoming you again. Kind regards, Jijesh Venugopal Hotel Manager

8/10 – Goed

Tareq, السعودية

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in augustus 2018
Reactie van Jijesh op 20 aug 2018
Dear Guest, Thank you very much for your feedback and for choosing Oaks Liwa Heights Hotel Apartment. We are very happy to know that we were able to provide you with a wonderful stay at the hotel. Your positive comments have been shared with the entire team and we look forward in welcoming you again. Kind regards, Jijesh Venugopal Hotel Manager

6/10 – Redelijk

YEN HSUN

Positief: Personeel en service
Stayed 2 times, thr first time is great, the second time bath water is not hot enough, and curtain fall off several times.
3 nachten verbleven in augustus 2018
Reactie van Jijesh op 13 aug 2018
Dear Guest, Thank you very much for your feedback and for choosing Oaks Liwa Heights Hotel Apartment. Please accept my sincere apology for the inconvenience caused. We at Oaks continuously strive for excellence in our product and service. Your feedback will go a long way in helping us to achieve our mission. We look forward to your continued patronage. Kind regards, Jijesh Venugopal Hotel Manager