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Beoordelingen van Signature Hotel Al Barsha

4 out of 5
Signature Hotel Al Barsha
Al Barsha 1, Next to Mall of the Emirates, Dubai

Beoordelingen

7,2

Goed

Gastenscore: 10 - Uitstekend. 46 van 183 beoordelingen" "
Gastenscore: 8 - Goed. 64 van 183 beoordelingen" "
Gastenscore: 6 - Redelijk. 36 van 183 beoordelingen" "
Gastenscore: 4 - Matig. 14 van 183 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 23 van 183 beoordelingen" "

7,8/10

Netheid

7,6/10

Personeel en service

6,6/10

Voorzieningen

7,2/10

Staat van de accommodatie en faciliteiten

6,8/10

Milieuvriendelijkheid

Beoordelingen

2/10 – Ontzettend slecht

Rajshree

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in november 2023
Reactie van Signature Hotel Management op 13 dec 2023
Dear Rajshree, we are sad to see your negative review and we would like to know more behind it. Please let us know how we can reach you here: fdbck.me/i/6802785 Thanks & Regards, Signature Hotel Management

4/10 – Matig

Fabio

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Hotel datato ma per quello che si spende può andare
10 nachten verbleven in mei 2024

10/10 – Uitstekend

Marzia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Fantastic
6 nachten verbleven in mei 2024

8/10 – Goed

Stephen Paul

Zakenreiziger
Positief: Personeel en service, voorzieningen
Comfortable but a little dated in the bathroom. In a great location for most of the meetings we had and staff were fine and helpful. Just a note that the noise from the nightclub/ bar can be heard on floors above and didn't stop until 4 am on our last night.
4 nachten verbleven in april 2024
Reactie van Signature Hotel Management op 18 mei 2024
Thank you for taking the time to share your valuable comments. As we continuously strive to provide the best experience to our esteemed guest such as you, we will be taking your comments into consideration and ensure to improve in areas where needed. We hope to provide you a better service the next time you visit us. Thanks & Regards, Signature Hotel Management

4/10 – Matig

Mohamad Nour

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Leider war unser Aufenthalt hier nicht optimal. Die Lautstärke von den Clubs im 3. Stock und der Autobahn war störend. Die Sauberkeit ließ zu wünschen übrig, besonders bei den Badetüchern, und das Fitnessstudio war in einem lächerlichen Zustand mit kaputten Geräten. Das Schwimmbad war zudem viel zu klein.
7 nachten verbleven in januari 2024
Reactie van Signature Hotel Management op 12 feb 2024
Greetings, we are sorry to know that your experience was not up to your expectation. We would like to thank you for bringing this to our attention. We will investigate into the matter and make sure this kind of actions are not repeated in the future. We hope this will not stop you from coming back to us. Thanks & Regards, Signature Hotel Management

4/10 – Matig

Jean

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Hotel reception team are not fit to do this job , they are very aggressive and not negotiable .. Room floor dusty , toilet sealing has water leakage , the towels smelling bad …all over the elevators and corridors smelling very bad as well . Not recommended .
4 nachten verbleven in januari 2024
Reactie van Signature Hotel Management op 12 feb 2024
Greetings, we are sorry to know that your experience was not up to your expectation. We would like to thank you for bringing this to our attention. We will investigate into the matter and make sure this kind of actions are not repeated in the future. We hope this will not stop you from coming back to us. Thanks & Regards, Signature Hotel Management

6/10 – Redelijk

Anastasia

Positief: Voorzieningen
Satisfactory
6 nachten verbleven in januari 2024
Reactie van Signature Hotel Management op 29 jan 2024
Greetings, thank you for taking the time to provide us with valuable feedback from your recent stay with us. Feedback such as yours enable us to enhance areas that may need improvement. We regret any shortcomings in our services, and we would like to ensure that your next visit will be an improved experience. If there's anything we can do to help, please let us know how we can contact you: fdbck.me/i/7054336 Thanks & Regards, Signature Hotel Management

6/10 – Redelijk

Jean

Average
1 nacht verbleven in januari 2024
Reactie van Signature Hotel Management op 29 jan 2024
Hello Daulet, thank you for taking the time to provide us with valuable feedback from your recent stay with us. Feedback such as yours enable us to enhance areas that may need improvement. We regret any shortcomings in our services, and we would like to ensure that your next visit will be an improved experience. If there's anything we can do to help, please let us know how we can contact you: fdbck.me/i/7054336 Thanks & Regards, Signature Hotel Management

8/10 – Goed

paolo

Positief: Netheid, personeel en service en comfort kamer
Lovely stay in Dubai - Al Barsha
The Signature Hotel in Al Barsha is a very well organized structure. Highly qualified, professional and kind staff. Larger than average room. Very comfortable bed, functional bathroom and good Wi-Fi signal. The heated swimming pool on the roof is wonderful. Bars and restaurants available in the structure. Free internal parking is very convenient. Really recommendable
Front
Room
Room
Bathroom
4 nachten verbleven in januari 2024

6/10 – Redelijk

Tiziano

Zakenreiziger
Positief: Netheid, personeel en service
potrebbero fare di meglio
buona la posizione, vicino Metro. A due passi dal Mall of Emirates. Necessiterebbe di un po' di manutenzione in più'. Piccole cose da sistemare.
5 nachten verbleven in januari 2024
Reactie van Signature Hotel Management op 18 jan 2024
Thank you for taking the time to share your valuable comments, Tiziano. As we continuously strive to provide the best experience to our esteemed guest such as you, we will be taking your comments into consideration and ensure to improve in areas where needed. We hope to provide you a better service the next time you visit us. Thanks & Regards, Signature Hotel Management

8/10 – Goed

Siyad

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
12 nachten verbleven in december 2023
Reactie van Signature Hotel Management op 17 jan 2024
Greetings from Signature Hotel! Thank you for your review. It was a pleasure having you as our esteemed guest. Please visit us again. Thanks & Regards, Signature Hotel Management

8/10 – Goed

Craig

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Value for Money and Location
Hotel was very good. Ahmed at the reception was very accomodating and quickly got me a room. The room was big and roomy. air conditioner worked well. Internet was fast. Room could use more lighting. Only bath towels were provided. Hand towels had to be asked for. Would definitely stay again. For the money was an excellent value. walking distance to Mall of the Emirates or Metro station.
5 nachten verbleven in december 2023
Reactie van Signature Hotel Management op 9 jan 2024
Hi Craig, thank you for the positive feedback! We're always happy to hear good things from our guests. We are glad you enjoyed your experience at Signature Hotel. Looking forward to seeing you again soon. Thanks & Regards, Signature Hotel Management

8/10 – Goed

Valerii

Positief: Netheid
4 nachten verbleven in december 2023
Reactie van Signature Hotel Management op 3 jan 2024
Greetings from Signature Hotel. Thank you for your review. It was a pleasure having you as our esteemed guest. Please visit us again. Thanks & Regards, Signature Hotel Management

2/10 – Ontzettend slecht

Olagoke

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Smelly corridors, with smell of smoking everywhere. As a non smoker, breathing at this hotel was difficult. Even the bedsheets was smeling of cigarettes. The toilet was slippery and dangerous.
2 nachten verbleven in december 2023
Reactie van Signature Hotel Management op 13 dec 2023
Dear Olagoke, We are sorry to know that your experience was not up to your expectation. We would like to thank you for bringing this to our attention. We will investigate into the matter and make sure this kind of actions are not repeated in the future. We hope this will not stop you from coming back to us. Thanks & Regards, Signature Hotel Management

6/10 – Redelijk

Gary

Zakenreiziger
Positief: Personeel en service
Great disco until 4am
The location was good. Quick walk into Mall of Emirates and easy to get to Mashreq or MoE Metro station. Great nightclub on the first floor, which you can hear up to the 4th floor where I was staying. I visited them at 3:50am asking if they could turn the music down. The very large bouncers were apologetic but said that the disco closed at 4am and to be fair the music did stop just after 4, sadly perhaps for those who were enjoying the club.
Father Christmas at Reception greeting disco goers.
Scottish Pounds get a better rate than English ones.
3 nachten verbleven in december 2023
Reactie van Signature Hotel Management op 13 dec 2023
Greetings from Signature Hotel! Thank you for your review, Gary. It was a pleasure having you as our esteemed guest. Please visit us again. Thanks & Regards, Signature Hotel Management

6/10 – Redelijk

Gary

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Hotel was good .the spa and massage service the worst ever had .out me off going to hotel again
10 nachten verbleven in november 2023
Reactie van Signature Hotel Management op 13 dec 2023
Dear Gary, we are sad to see your negative review and we would like to know more behind it. Please let us know how we can reach you here: fdbck.me/i/6802785 Thanks & Regards, Signature Hotel Management

2/10 – Ontzettend slecht

Diane

Negatief: Netheid
7 nachten verbleven in november 2023
Reactie van Signature Hotel Management op 26 dec 2023
Greetings, we are sad to see your negative review and we would like to know more behind it. Please let us know how we can reach you here: fdbck.me/i/6501941 Thanks & Regards, Signature Hotel Management

8/10 – Goed

Faed

Positief: Staat van de accommodatie en faciliteiten
The bad reception on my arrival
8 nachten verbleven in november 2023
Reactie van Signature Hotel op 22 nov 2023
Dear Faed, we are sad to see your negative review. We would like to know more behind it. Please let us know how we can contact you: fdbck.me/i/6787701. Thanks & Regards, Signature Hotel Management

2/10 – Ontzettend slecht

Christian

1 nacht verbleven in oktober 2023
Reactie van Signature Hotel Management op 26 dec 2023
Greetings, we are sad to see your negative review and we would like to know more behind it. Please let us know how we can reach you here: fdbck.me/i/6501941 Thanks & Regards, Signature Hotel Management

2/10 – Ontzettend slecht

Jason

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
There was no proper service at all... specially at night, noone answers the call in reception and room service... i ordered food but i dont know why my food wasn't came to my room... i waited for 2 hours and then went to reception because no1 is answering the call and the people in reception are nicely talking and chatting... and i even requested for birthday decorations and a wine in room for arrival but it wasnt there and spoiled all my surprise i was supposed to give my loved one... this was my second stay and was very disappointing....
5 nachten verbleven in oktober 2023
Reactie van Signature Hotel op 17 nov 2023
Greetings from Signature Hotel, Jason. We are truly saddened that your experience was not as great as we would have liked. We regret to hear that you faced such issues during your stay with us. We do our best to ensure that all guests’ requests are attended promptly and effectively, and we are very sorry that on this occasion we did not meet your expectation. We would like to thank you for bringing this to our attention. We will investigate into the matter and ensure to take corrective measures where needed. We hope this will not stop you from coming back to us as we value your patronage. Please let us know if there is anything we can do for you to make your next visit a better experience. Kindly share us your details here: fdbck.me/i/6761977 Thanks & Regards, Signature Hotel Management

10/10 – Uitstekend

Muhammad Essa

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Comfortable Stay
Hotel is very comfortable and near to Emirates Mall and the Metro line, taxi is easily available.
2 nachten verbleven in oktober 2023
Reactie van Signature Hotel op 17 nov 2023
Thank you for your review, Mohamad Essa. It was a pleasure having you as our esteemed guest. Please visit us again. Thanks & Regards, Signature Hotel

2/10 – Ontzettend slecht

Jessica

Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023
Reactie van Signature Hotel Management op 26 dec 2023
Greetings, we are sad to see your negative review and we would like to know more behind it. Please let us know how we can reach you here: fdbck.me/i/6501941 Thanks & Regards, Signature Hotel Management

8/10 – Goed

Marty

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The night club was my favorite part of my stay.
5 nachten verbleven in oktober 2023
Reactie van Signature Hotel op 17 nov 2023
Hi Marty, thank you for the positive feedback! We're always happy to hear good things from our guests. We are glad you enjoyed your experience at the club. Looking forward to seeing you again soon. Thanks & Regards, Signature Hotel Management

8/10 – Goed

Salim, NY

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good all round. No complaints whatsoever. Goid stay, reasonably priced. Will come back.
10 nachten verbleven in september 2023
Reactie van Signature Hotel op 17 nov 2023
Greetings from Signature Hotel, Salim! Thank you for your wonderful review. It was a pleasure having you as our esteemed guest and we can't wait to welcome you back again soon! Thanks & Regards, Signature Hotel Management

8/10 – Goed

Ali

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
great location & clean hotel
nice hotel, very well maintained. the housekeeping is great. rooms / lobby and everywhere else in the hotel is clean. location is awesome. 5mins walk away from Mall of Emirates and two metro stations. Grocery market, ohaaxy, restaurants are a minute walk away. sufficient parking and smart tv available with apps like Prime, Youtube etc. comfortable beds and spacious rooms. few points, however, one must keep in mind are: there’s probably a nightclub in the hotel and if you’re a light sleeper, chances are you’d need some white noise or ear plugs to sleep. that might help with reducing the music noise but you’d still feel slight vibrations till the club closes at 4am. Another point is the bathroom floor tiles could be very slippery while coming out of tub/shower and they dont have any mat etc there so watch out if you’re with seniors or little kids so they dont slip.
4 nachten verbleven in oktober 2023
Reactie van Signature Hotel op 17 nov 2023
Hi Ali, thank you for the positive feedback! We're always happy to hear good things from our guests. We are glad you enjoyed your overall experience at Signature Hotel. As we are committed to delivering the best experience to our esteemed guests like you, we will thoroughly review all aspects of your feedback and take necessary steps to prevent a recurrence of any issues. Looking forward to seeing you again soon. Thanks & Regards, Signature Hotel Management

2/10 – Ontzettend slecht

Ehab

Reisde met familie
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Very hard mattresses, smelly room, very noisy because of the night club, unprofessional staff when complained about the room and noise.
1 nacht verbleven in oktober 2023
Reactie van Signature Hotel op 17 nov 2023
Dear Ehab, we are sorry to know that your experience was not up to your expectation. We would like to thank you for bringing this to our attention. We will investigate into the matter and make sure this kind of actions are not repeated in the future. We hope this will not stop you from coming back to us. Thanks & Regards, Signature Hotel Management

2/10 – Ontzettend slecht

Naomi

1 nacht verbleven in juni 2023

10/10 – Uitstekend

magreth

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was good
6 nachten verbleven in april 2023
Reactie van Signature Hotel Management op 10 mei 2023
We are glad you enjoyed your experience at Signature 1 Hotel. We would love to be of service to you again in the near future. Thanks & Regards, Signature Hotel Management

8/10 – Goed

Mena

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in april 2023

10/10 – Uitstekend

Mena

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good Location, Friendly staff
Nice hotel , very good location the condition is not the best
5 nachten verbleven in april 2023
Reactie van Signature op 27 apr 2023
Greetings from Signature Hotel! Thank you for your review, Mena. We are glad you were happy with our location. It was a pleasure having you as our esteemed guest. Please visit us again. Thanks & Regards, Signature Hotel Management

8/10 – Goed

Pawel

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in maart 2023
Reactie van Signature Hotel Management op 11 apr 2023
Greetings from Signature Hotel! Thank you for your review, Pawel. It was a pleasure having you as our esteemed guest. Please visit us again. Thanks & Regards, Signature Hotel Management

8/10 – Goed

Nenad

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service
The hotel is okay, not for long stay. Breakfast is okay, but for sleep i is noisy.
3 nachten verbleven in maart 2023
Reactie van Signature op 21 mrt 2023
Dear Nenad, thank you for sharing detailed feedback from your recent stay with us. Feedback such as yours enable us to work towards improvement in areas where needed. We would like to ensure that your experience with us will be a better one next time. Please visit us again! Thanks & Regards, Signature Hotel Management

4/10 – Matig

Bell Tronics LTD

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service
We booked 2 nights, looks like there is a nightclub in the hotel and It was a very loud noise untill 3:30am every night!!! :((( The hotel charge a deposit of 100 on credit card and give you cash back after they check your room on checkout. Breakfast was a basic , not like Holidayinn, next door, which we stayed 3 weeks before and was fully booked on new dates. Staff was very polite and service was good , clean room, Stop night club after 12am
2 nachten verbleven in maart 2023
Reactie van Signature op 21 mrt 2023
Dear Bell Tronics, we are sorry to know that your experience was not up to your expectation. We would like to thank you for bringing this to our attention. We have taken all your comments and we will work on to improve in areas where needed. We hope this will not stop you from coming back to us. Thanks & Regards, Signature Hotel Management

10/10 – Uitstekend

Chafik

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Proximity to metro station
3 nachten verbleven in februari 2023
Reactie van Signature Hotel Management op 11 apr 2023
Greetings from Signature Hotel! Thank you for your review, Chafik. We are glad you were happy with our hotel location. Thanks & Regards, Signature Hotel Management

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service, comfort kamer
Localizacao otima.cheiro de cigarro ruim. Barulho
Localizacao otima, mas o cheiro de cigarro e o som da balada que tem no 1 andar dificultou a estadia. Frigobar nao gela.
3 nachten verbleven in februari 2023
Reactie van Signature Hotel Management op 11 apr 2023
Dear Anonymous, thank you for sharing feedback from your recent stay with us. We are glad you liked our location. However, we regret you faced some inconvenience during your stay. We have noted all your comments and we will take corrective measures in areas where needed. Thanks & Regards, Signature Hotel Management

10/10 – Uitstekend

Amy, Ripon

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Mr. Darrin, the Duty Manager is the consummate professional. He was kind to us and his staff is fantastic!
Reactie van Signature Hotel Management op 2 feb 2023
Hello Amy, thank you for taking the time to leave this amazing review. We thank you for acknowledging our team members for their effort to provide you with the best service. Our team will be thrilled to read it. Please visit us again soon! Thanks & Regards, Signature Hotel Management

6/10 – Redelijk

Abdelkader

Reisde met partner
Positief: Personeel en service
Ce que nous n'avons pas aimé est le bruit (musique trop forte) qui doit provenir du bar, et qui dure au delà de 2 heures du matin D'autre part je ne pense pas qu'il y a un double vitrage aux fenêtres car on entend le bruit incessant des voitures qui roulent sur le grand boulevard
Reactie van Signature 1 Hotel op 4 jan 2023
Hello Abdelkader, we are sorry to know that your experience was not up to your expectation. We would like to thank you for bringing this to our attention. We have taken note of your comment and we hope you have a better experience the next time you visit us! Thanks & Regards, Signature Hotel Management

10/10 – Uitstekend

MOHAMMED

1 nacht verbleven in december 2022

2/10 – Ontzettend slecht

Abdulaziz

4 nachten verbleven in augustus 2022
Reactie van Signature Hotel Management op 8 sep 2022
We're sad to see your negative review and we would like to know more behind it. Please let us know how we can reach you here: fdbck.me/i/4895103 Thanks & Regards, Signature Hotel Management

4/10 – Matig

gaziri

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Une baignoire très salle et en très mauvais état. Cafards dans la chambre je n’ai jamais vu une chambre aussi sale
1 nacht verbleven in augustus 2022

10/10 – Uitstekend

Sarah

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in maart 2022
Reactie van Signature Hotel Management op 10 aug 2022
Greetings from Signature 1 Hotel! Thank you for your review, Nicholas. We look forward to seeing you again soon. Thanks & Regards, Signature Hotel Management

6/10 – Redelijk

Faisal

Zakenreiziger
I have stayed before in this hotel and last time it was a good experience and stay but this time I wasn't happy with the stay. The check in was delayed, got a room on 2nd floor which was above the bar so lot of noise and there was a strong odor from the bathroom (from the drain).
3 nachten verbleven in mei 2022
Reactie van Signature Hotel Management op 10 aug 2022
Hi Faisal, we are truly saddened that your experience was not as great as we would have liked. We take bad reviews very seriously, and we would like to ensure that your experience is better next time. Thanks & Regards, Signature Hotel Management

2/10 – Ontzettend slecht

Luis Carlos

Reisde met partner
Negatief: Netheid
Das schlechteste hotel den ich jemals war disco im 1 stock hört man bis zum 6 stock solte laut Webseite ab 3 Uhr nachts geschlossen seit ging aber bis 5-6 Uhr früh weiter rauchmelder gingen ohne Grund los Bettwäsche dreckig Badewanne müsste man mit Latschen duschen gehen da die Putz Leute dis nie richtig geputzt haben das einzige Positive wahr nur das früstück der Rest zum kotzen
5 nachten verbleven in mei 2022
Reactie van Signature Hotel Management op 10 aug 2022
Hi Luis Carlos, thank you for bringing this to our attention. We apologize about your experience and we'll do what we can to improve it. We would like to ensure that your experience is better next time. Thanks & Regards, Signature Hotel Management

10/10 – Uitstekend

Joy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very good and excellent services and staff
4 nachten verbleven in april 2022

2/10 – Ontzettend slecht

deyary

3 nachten verbleven in maart 2022

10/10 – Uitstekend

Karen

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice
1 nacht verbleven in maart 2022

8/10 – Goed

Dany

Positief: Personeel en service, comfort kamer
Hôtel vieillot proche métro bruit de la route
1 nacht verbleven in februari 2022

6/10 – Redelijk

Waleed

Positief: Netheid, personeel en service
1 nacht verbleven in februari 2022

8/10 – Goed

Waleed

1 nacht verbleven in januari 2022

6/10 – Redelijk

Geverifieerde reiziger

Negatief: Netheid, personeel en service
We pay the amouth showing in booking plus additional the tourism fee..and then when we check out they ask again for 10dr... they ask 2 times for tourism fee...then the bathroom not clean and the tissue already use..
1 nacht verbleven in januari 2022