Deluxe penthouse, 2 slaapkamers, niet-roken, uitzicht op zee | Terras

Beoordelingen van Hotel Lero

4 out of 5
Hotel Lero
Iva Vojnovica 14, Dubrovnik

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 445 van 1000 beoordelingen" "
Gastenscore: 8 - Goed. 418 van 1000 beoordelingen" "
Gastenscore: 6 - Redelijk. 103 van 1000 beoordelingen" "
Gastenscore: 4 - Matig. 20 van 1000 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 14 van 1000 beoordelingen" "

8,8/10

Netheid

8,6/10

Personeel en service

9,0/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Peter

7 nachten verbleven in april 2024

2/10 – Ontzettend slecht

RITA

Reisde met familie
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Personeel was niet bepaald. Het ontbijt viel nog mee maar het avondeten is niks waard-geen cent waardig. Beperkt aanbod-geen smaak...geen cent waardig
2 nachten verbleven in juni 2022
Reactie van Ana/Hotel Lero op 1 sep 2022
Dear Ms. Rita,Thank you for your feedback. I feel very sorry if we did not met your expectations related to dinner. I am sad that you did not inform us about your discontent, as now there is nothing we can do about it. We will bring your case to the next management meeting and will try to find a solution to avoid situations like this.Kind regards,Ana/Hotel Lero

8/10 – Goed

Moon, Gelderland

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Prettig hotel
Hotel Lero ligt buiten de oude stad, ongeveer 20 minuten lopen (heen aflopend, terug oplopend). Ik vond zelf de wandeling terug wel prettig maar voor ouderen en mensen die niet zo goed te been zijn misschien wel te ver. Onze kamer was zeer schoon .. en ik ben altijd kritisch ;). Lekkere bedden. Minpuntje was dat de airco het niet deed. Uitgebreid ontbijtbuffet met veel vers fruit, (zoete) broodjes en natuurlijk een engels ontbijt. Als ik dan toch een minpuntje moet noemen is dat de koffie niet lekker was,

10/10 – Uitstekend

Anthony

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff were extremely pleasant, friendly and very helpful. The food that i ate was very well presented with an excellent variety. I never had a bad meal. Cleanliness of the room and communal areas was also very good.
7 nachten verbleven in mei 2024

6/10 – Redelijk

Sébastien

Reisde met een groep
Positief: Netheid, personeel en service en voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
...
4 nachten verbleven in mei 2024

10/10 – Uitstekend

Isabelle

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in mei 2024

10/10 – Uitstekend

Colin

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Water could be hotter.
3 nachten verbleven in mei 2024

8/10 – Goed

Femke

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024

10/10 – Uitstekend

marie claire

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Chambres agréables propres modernes bonnes literies petits déjeuners tops tout était parfait rapport qualité prix
5 nachten verbleven in april 2024

10/10 – Uitstekend

Li

1 nacht verbleven in april 2024

10/10 – Uitstekend

Karen

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Love the location and how parking is available on site. Hotel staff also very friendly and helpful.
1 nacht verbleven in april 2024
Reactie van Daria/Hotel Lero op 19 apr 2024
Dear Mrs Karen, It is very encouraging for all of us here to hear words like this. I am glad that we met your expectations. Thank you for pointing out all amenities that made your stay memorable. You are more then welcome to visit us again. Best regards,

10/10 – Uitstekend

Marja

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Siisti huone. Kattava aamupala. Kävelymatkan päässä vanhasta kaupungista. Bussipysäkki melkein oven edessä. Ihan kelpo hotelli, hinta-laatusuhteen.
5 nachten verbleven in maart 2024
Reactie van Daria/Hotel Lero op 19 apr 2024
Dear Mrs Marja, It is a true delight to read that you were fully relaxed while staying here with us. Thank you very much for providing us with your feedback and warm comments regarding hotel. We enjoyed having you with us and hope we'll have another opportunity to welcome you here! Kind regards,

8/10 – Goed

Abigail

Reisde met partner
Positief: Netheid, personeel en service
Nice and clean hotel. A nice 20 minute walk from the old town and a nice breakfast. We enjoyed our stay. I was just disappointed by the lack of regard for gold status and the fact the spa facilities were shut. I did not know this before booking.
3 nachten verbleven in april 2024
Reactie van Daria/Hotel Lero op 19 apr 2024
Dear Mr Abigail, Thank you for taking the time to share your feedback with us. We're thrilled to hear that you enjoyed your stay. We apologize for any inconvenience regarding your gold status benefits and the closure of our spa facilities. Your feedback is invaluable to us, and we will certainly look into ways to better communicate any limitations or closures to our guests before booking. We hope that despite these issues, you had a relaxing and enjoyable time with us, and we would love the opportunity to welcome you back for a future stay. Best regards,

10/10 – Uitstekend

John

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fantastic location. 20 minutes walk to old town. There is also a local bus service. Spacious rooms a very helpful and friendly staff
4 nachten verbleven in maart 2024
Reactie van Daria/Hotel Lero op 19 apr 2024
Dear Mr John, It is a pleasure to read that you were pleased with all segments of your stay. It is always very encouraging for all of us to hear that our guests recognized the constant efforts we put in to ensure ultimate guest satisfaction. Hoping we will be able to host you again. Kind regards,

8/10 – Goed

Jan

1 nacht verbleven in maart 2024

2/10 – Ontzettend slecht

Ivo

1 nacht verbleven in maart 2024

10/10 – Uitstekend

Jamie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent hotel! Great breakfast. Amazing staff.
2 nachten verbleven in maart 2024
Reactie van Ana/Hotel Lero op 19 mrt 2024
Dear Mr. Jamie,Thank you very much for choosing Hotel Lero and taking your time to share your experience. We are glad you enjoyed your stay with us and we hope that we will have the opportunity to welcome you again. Kind regards, Ana/Hotel Lero

8/10 – Goed

Koji

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I would like to have free drinks for dinner. I just want you to prepare water.
3 nachten verbleven in februari 2024
Reactie van Ana/Hotel Lero op 19 mrt 2024
Dear Mr. Koji,Thank you for your review.Looking forward to welcoming you again.Best regards,Ana/Hotel Lero

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hotel Lero
Hotel excelente. O unico ponto que eu destacaria é o isolamento acústico nos quartos. Dava pra ouvir nitidamente tudo que acontecia no corredor.
8 nachten verbleven in februari 2024
Reactie van Ana/Hotel Lero op 19 mrt 2024
Dear valued guest,Thank you for taking the time to post about your stay with us. We apologize if there were noise in the room next to you. Please, next time advise our reception about sitation, and we will do our best to resolve the issue. We look forward to welcoming you here again. Kind regards,Ana/Hotel Lero

10/10 – Uitstekend

YEKEUN

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
두브로브니크 멋진곳~~
호텔은 바다가 보이는 곳에 위치해있고 시설도 괜찮습니다.주차도 용이하고 조식 뷔폐도 양호합니다. 올드타운과는 거리가 1.5km정도 떨어져 있어 걸어가면 20여분이라 걸어다닐만 합니다. 다음에 이곳에 또 온다면 다시 이용할 계획입ㄴ지다.
2 nachten verbleven in februari 2024
Reactie van Ana/Hotel Lero op 19 mrt 2024
Dear valued guest,Thank you for taking the time to post about your nice stay with us. Your kind words motivate us to strive for excellence as we wish for all of our guests to enjoy such experience. We look forward to welcoming you here again. Kind regards,Ana/ Hotel Lero

8/10 – Goed

Luiz Augusto

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Boa
3 nachten verbleven in januari 2024
Reactie van Ana/Hotel Lero op 12 feb 2024
Dear valued guest,Thank you for your nice feedback. We hiope you will visit us again in the future.Best regards,Ana/Hotel Lero

10/10 – Uitstekend

Zongyi

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel Lero is a 4 star property close to Dubrovnik City Centre. The hotel is very contemporary. The check-in experience was warm and welcoming. Our Superior Double Room was very clean and in excellent condition. It was also very quiet and there wasn't much noise anywhere around us. It was our special occasion and the team recognised it and put small gestures in the room which was very lovely. The breakfast the next morning was good. Staff were friendly and I particularly liked the sausages. Only criticism was that the coffee didn't taste very nice. The checkout was excellent too. Reception staff were friendly and they checked if we had enjoyed our stay and received the extra amenities they put in our room. The hotel was busy and the car park was full so we had to park on the street. It was free between 10pm and 6am. We paid the fee on the website suggested on the sign. It was 70c an hour, which wasn't bad. All in all, we enjoyed the short visit at this hotel. And I would happily recommend it to anyone visits Dubrovnik and seeks a nice and quiet hotel to stay in.
1 nacht verbleven in januari 2024
Reactie van Ana/Hotel Lero op 12 feb 2024
Dear Zongyi,Thank you for your lovely feedback. We are happy to see that you enjoyed your stay with us, and definitely we are looking forward to welcome you again.Sincerely yours,Ana/Hotel Lero

10/10 – Uitstekend

Chie

2 nachten verbleven in december 2023
Reactie van Ana/Hotel Lero op 12 feb 2024
Dear valued guest,Thank you for your nice feedback. We hiope you will visit us again in the future.Best regards,Ana/Hotel Lero

10/10 – Uitstekend

Corinne

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean, comfortable and great breakfast.
1 nacht verbleven in november 2023
Reactie van Ana/Hotel Lero op 6 dec 2023
Dear Mrs. Corinne,Thank you for your nice feedback. We are very proud that you enjoyed your stay with us, and we sincerely want you to visit us again in the future.Best regards,Ana/Hotel Lero

10/10 – Uitstekend

Claudia

1 nacht verbleven in november 2023
Reactie van Ana/Hotel Lero op 27 nov 2023
Dear Mrs. Claudia,Thank you for your great feedback.Looking forward to welcoming you again.Sincerely yours,Ana/Hotel Lero

10/10 – Uitstekend

jose vicente novaes

3 nachten verbleven in mei 2023
Reactie van Ana/Hotel Lero op 27 nov 2023
Dear Mr. Jose Vicente Novaes,Thank you for your nice review.Hopefully, we will see each other very soon.Best regards,Ana/Hotel Lero

10/10 – Uitstekend

Pak Wan Wendy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2023
Reactie van Ana/Hotel Lero op 27 nov 2023
Dear Mr. Pak Wan Wendy,Thank you for your feedback. It was pleasure having you with us, and we hope there will be possibility to welcome you back. Sincerely yours,Ana/Hotel Lero

10/10 – Uitstekend

Pam

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van Ana/Hotel Lero op 6 dec 2023
Dear Mrs. Pam,Thank you for staying with us and leaving us nice review. Looking forward to welcoming you back. Best regards,Ana/Hotel Lero

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Comfortable stay in Dubrovnik
Good and comfortable stay only a 15-20 min walk from the old town
1 nacht verbleven in oktober 2023
Reactie van Ana/Hotel Lero op 27 nov 2023
Dear valued guest,Thank you for your feedback. We are happy to read that your stay was comfortable with us, and we hope you will be able to visit us again in the future.Sincerely yours,Ana/Hotel Lero

10/10 – Uitstekend

Luis

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent and affordable hotel. Within walking distance from Old Dubrovnik.
4 nachten verbleven in oktober 2023
Reactie van Ana/Hotel Lero op 27 nov 2023
Dear Mr. Luis,Thank you for your feedback. Looking forward to welcoming you back soon.Best regards,Ana/Hotel Lero

10/10 – Uitstekend

Pam

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van Ana/Hotel Lero op 6 dec 2023
Dear Mrs. Pam,Thank you for staying with us and leaving us nice review. Looking forward to welcoming you back. Best regards,Ana/Hotel Lero

10/10 – Uitstekend

Laurie

5 nachten verbleven in oktober 2023
Reactie van Ana/Hotel Lero op 27 nov 2023
Dear Mrs. Laurie,Thank you for your lovely feedback,It was our pleasure having you with us, and we hope you will visit us again.Best regards,Ana/Hotel Lero

10/10 – Uitstekend

Thomas

2 nachten verbleven in oktober 2023
Reactie van Ana/Hotel Lero op 27 nov 2023
Dear Mr. Thomas,Thank you! We are glad that you enjoyed with us, and we hope you will visit us again.Best regards,Ana/Hotel Lero

10/10 – Uitstekend

Helen

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2023
Reactie van Ana/Hotel Lero op 6 dec 2023
Dear Mrs. Helen,Thank you for staying with us and leaving us nice review. Looking forward to welcoming you back. Best regards,Ana/Hotel Lero

10/10 – Uitstekend

Mary

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great Staff, location and amenities
2 nachten verbleven in oktober 2023
Reactie van Ana/Hotel Lero op 8 okt 2023
Dear Mrs. Mary,Thank you very much for your lovely review. We hope you will visit us again in the future.Best regards,

10/10 – Uitstekend

Juhainah

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Ana and Elma helped us get our stuff from Dub to Montenegro. Elma went above and beyond. We are greatful for their help. This is a great hotel to stay in. Its clean and the staff has great customer service
3 nachten verbleven in oktober 2023
Reactie van Ana/Hotel Lero op 8 okt 2023
Dear Juhainah,Thank you very much for your lovely words about our hotel. It was our please to help you and resolve your unplanned issue. We hope you will be able to visit us again in the future and to stay little bit more in our beautiful Dubrovnik & hotel Lero.All the best wishes and kind regards,Ana/Hotel Lero

8/10 – Goed

IBTIHAL

3 nachten verbleven in september 2023

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, comfort kamer
Negatief: Personeel en service
3 nachten verbleven in mei 2023

10/10 – Uitstekend

Jorge

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Jorge C
Excelente hotel solo un problema Con la ducha disponen de tina que lo hace difícil el ascenso a la ducha a personas mayores El desayuno muy bueno volvería a este hotel pero con ducha sin tina
3 nachten verbleven in september 2023
Reactie van Ana/Hotel Lero op 30 sep 2023
Dear Mr. Jorge,Thank you for staying with us and for taking your time to share your feedback. We are so glad you liked the hotel. We have rooms with shower, so please let us know before reservation that you would like to have it. Looking forward welcoming you again in the nearest future! Sincerely yours,Ana/Hotel Lero

10/10 – Uitstekend

Jóhann

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Frábært hótel
Snyrtilegt og gott hótel. Ekki langt frá gamla bænum. Auðvelt að ferðast með strætó þangað. Morgunverður mjög góður.
3 nachten verbleven in september 2023
Reactie van Ana/Hotel Lero op 30 sep 2023
Dear Johann,Thank you for staying with us and for taking your time to share your feedback. We are so glad you liked the hotel and looking forward welcoming you again in the nearest future! Sincerely yours,Ana/Hotel Lero

10/10 – Uitstekend

Hazel

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property was in an excellent location just across the road from the bus stop into the old town. The check in was quick and efficientand the room was clean and comfortable. The breakfast buffet was amazing. There was ample choice and the food was hot and beautifully cooked.. The pool had lots of sunbeds and it was nice to relax there after sightseeing. Would definitely recommend for a stay in Dubrovnik.
3 nachten verbleven in september 2023
Reactie van Ana/Hotel Lero op 30 sep 2023
Dear Hazel,Thank you for taking the time to post about your wonderful stay with us. Your kind words motivate us to strive for excellence as we wish for all of our guests to enjoy such experience. We look forward to welcoming you here again.Kind regards,Ana/ Hotel Lero

10/10 – Uitstekend

Abel

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I was in Croatia for 11 days, including 7 in Dubrovnik. I stayed at the Hotel Lero for the last leg of my trip before flying home. My only regret was not being able to extend my stay at Hotel Lero. The staff at check-in was great. The espresso martini at the Piano Bar was excellent. The room was very nice. With my VIP Access I also received a complimentary bottle of wine and water. Excellent stay! I only hope I have the opportunity to return at some point down the road. Cheers Hotel Lero!
2 nachten verbleven in september 2023
Reactie van Ana/Hotel Lero op 11 sep 2023
Dear Abel,Thank you very much for such a lovely review! We are proud that you recognized our hotel perfect for excellent stay! We definitely enjoyed having you with us, and hopefully you will visit us again in the near future.Best regards,Ana/Hotel Lero

10/10 – Uitstekend

Sandra

Positief: Netheid, personeel en service en comfort kamer
2 nachten verbleven in september 2023
Reactie van Ana/Hotel Lero op 11 sep 2023
Dear Sandra,Thank you for your nice feedback.Looking forward to welcoming you back!Best regards,Ana/Hotel Lero

10/10 – Uitstekend

Catherine

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Friendly staff
1 nacht verbleven in september 2023
Reactie van Ana/Hotel Lero op 11 sep 2023
Dear Ms. Catherine,Thank you for pointing out our staff friendliness. ! We hope we will have the opportunity of welcoming you back again soon!Best regards,Ana/Hotel Lero

10/10 – Uitstekend

Brigitte

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean, confortable and spacious.
4 nachten verbleven in september 2023
Reactie van Ana/Hotel Lero op 11 sep 2023
Dear Ms. Brigitte,Thank you for your nice feedback. ! We hope we will have the opportunity of welcoming you back again soon! Kind regards,Ana/Hotel Lero

10/10 – Uitstekend

Ninad

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A nice and clean hotel.
2 nachten verbleven in september 2023
Reactie van Ana/Hotel Lero op 11 sep 2023
Dear valued guest,Thank you for your nice words about hotel Lero.We are waiting for you in the future.Best regards,Ana/Hotel Lero

10/10 – Uitstekend

Axel

3 nachten verbleven in augustus 2023
Reactie van Ana/Hotel Lero op 30 sep 2023
Dear Axel,Thank you for staying with us and for taking your time to share your feedback. We are so glad you liked the hotel and looking forward welcoming you again in the nearest future!Best regards,Ana/Hotel Lero

6/10 – Redelijk

Chris

1 nacht verbleven in augustus 2023
Reactie van Ana/Hotel Lero op 1 sep 2023
Dear Mr. Chris,We are glad that we met your expectations. Looking forward to welcoming you back.Sincerely yours,Ana/Hotel Lero

4/10 – Matig

antonio

Negatief: Staat van de accommodatie en faciliteiten
2 nachten verbleven in augustus 2023
Reactie van Ana/Hotel Lero op 1 sep 2023
Dear Mr. Antonio,We are glad that we met your expectations. Looking forward to welcoming you back.Sincerely yours,Ana/Hotel Lero

10/10 – Uitstekend

Serdar, London

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lero Hotel’s staff were very caring, helpful and professional. The room was always clean and spacious. I request an iron, they immediately brought one. Breakfast was delicious. Top stars for this fabulous hotel. I used Bolt app to access Town Old, reasonable price.
7 nachten verbleven in augustus 2023
Reactie van Ana/Hotel Lero op 28 aug 2023
Dear Mr. Serdar,Thank you for staying with us and for taking your time to share your feedback. We are so glad you liked the hotel and looking forward welcoming you again in the nearest future! Sincerely yours,Ana/Hotel Lero