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Beoordelingen van The Landmark Hotel and Leisure Club

4 out of 5
The Landmark Hotel and Leisure Club
Kingsway West, Invergowrie, Dundee, Scotland

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 410 van 881 beoordelingen" "
Gastenscore: 8 - Goed. 310 van 881 beoordelingen" "
Gastenscore: 6 - Redelijk. 97 van 881 beoordelingen" "
Gastenscore: 4 - Matig. 40 van 881 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 24 van 881 beoordelingen" "

8,8/10

Netheid

8,8/10

Personeel en service

8,2/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

7,8/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Bram, Eindhoven, nl

Positief: Netheid, personeel en service en comfort kamer
Nice hotel just outsider of the city. Feels a bit old and could use some new paint here and there. Great staff and really nice big rooms
1 nacht verbleven in december 2018

6/10 – Redelijk

Babs, Baarn

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Niet bijzonder......beetje zouteloos...
Het hotel is absoluut anders dan de presentatie doet vermoeden! Het is een saai doorsnee gebouw met enigszins muf ruikende gangen. De kamer (adviezen op diverse sites gevolgd en een Club geboekt) zijn netjes en schoon maar klein. Geen ruimte voor koffers (dan maar op de grond) en geen kasten voor je spullen. Badkamer is oke, maar ook hier weinig ruimte voor je spullen. Het personeel is vriendelijk en doet alles als je het vraagt. Maar je moet het wel vragen en dan nog kan het eindeloos duren voor eea gerealiseerd is...wel veel sorry's achteraf. Enkele pluspunten: De prijs/kwaliteit verhouding van dit hotel is goed. De locatie is ook prima als je de beschikking over een auto hebt. Advies: Neem een Clubkamer

6/10 – Redelijk

Lena

Reisde met partner
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Our room smelled of damp Corridor walls need repainted..new carpet..seating outside needs paintef and cleaned
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Erin

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The history of the property
2 nachten verbleven in mei 2024

8/10 – Goed

Deborah

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024

6/10 – Redelijk

Karl

1 nacht verbleven in april 2024

8/10 – Goed

Michelle

Positief: Netheid, personeel en service en voorzieningen
Close to Dundee but not in the city center. Includes free parking, wifi and has a pool and gym that are nice. There is a bar and restaurant as well. Staff are very nice. Overall a nice hotel for a night or two but could use a bit more attention to detail (TV not working, radiator making noise all night, shower head issue).
1 nacht verbleven in april 2024

10/10 – Uitstekend

Leister

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff and facilities are very good especially for the cost.
1 nacht verbleven in april 2024

6/10 – Redelijk

James

1 nacht verbleven in april 2024

6/10 – Redelijk

Anne

Positief: Personeel en service
2 nachten verbleven in april 2024

2/10 – Ontzettend slecht

Neil

Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
At check in I waited over 5 min while receptionist was on the phone without even acknowledging my presence, happy to wait just don’t ignore the fact that someone is stood there. Big long black hairs in the bath, carpet all stained and clearly hadn’t been hoovered with any effort or cleaned recently. Mattress was comfy and shower had plenty of power although the temperature restrictor was missing so just as well it was an adult using it not a child who could could get a really nasty scald. Overall Iv stayed in better premier inn or travel lodge so not worth the extra money.
1 nacht verbleven in april 2024

4/10 – Matig

Olga

Reisde met familie en kleine kinderen
2 nachten verbleven in april 2024

10/10 – Uitstekend

Emilia-Alexandra

2 nachten verbleven in april 2024

6/10 – Redelijk

Andrew

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Some areas of the property are looking tired
1 nacht verbleven in maart 2024
Reactie van Daniel op 5 apr 2024
Thank you for your review, we hope you enjoyed your stay. We have maintenance and redecorations planned for the near future to address the overall look of the hotel and hopefully improve the style of the hotel.

6/10 – Redelijk

James

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Tv didn’t work, got moved, short staffed in bar
1 nacht verbleven in maart 2024
Reactie van Daniel op 31 mrt 2024
Thank you for your review. We are always trying to improve the quality of our services and fix any issues that may be present. As such we always appreciate any feedback we receive and will work to improve the areas you have highlighted.

10/10 – Uitstekend

Nikolett

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful place , lovely staff , comfortable bed ,awesome relaxing for families and couples with a clean swimming pool and gym . Definitely we coming back .
1 nacht verbleven in maart 2024
Reactie van Daniel op 20 mrt 2024
Thank you for your kind review. We are happy you were satisfied with your stay and appreciate you taking the time to leave us some feedback.

10/10 – Uitstekend

Miss Kerry

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing
Amazing. Great staff, clean and comfy rooms and really good leisure suite. Only small inconvenience was the light next to my bed didn't work.
2 nachten verbleven in februari 2024
Reactie van Daniel op 20 mrt 2024
Thank you for your kind review. We are happy you were satisfied with your stay and appreciate you taking the time to leave us some feedback.

8/10 – Goed

Diane

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice hotel, although needs some upgrades
Hotel is nice, great location, rooms are also nice, although our family room was small… I think the only thing that lets it down is the pool and changing rooms! Changing rooms are small, 2 showers and the shower floor is worn and dirty… they need to update the changing rooms
1 nacht verbleven in februari 2024
Reactie van Daniel op 20 mrt 2024
Thank you for your kind review. We are happy you were satisfied with your stay and appreciate you taking the time to leave us some feedback. We are always trying to improve our services, so we have passed your feedback on to the relevant department heads.

6/10 – Redelijk

Christopher

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Abit dated rooms could use a upgrade
1 nacht verbleven in februari 2024
Reactie van Daniel op 20 mrt 2024
Thank you for your review. We appreciate you taking the time to leave us some feedback. We are always working to improve the services that we provide and have passed your feedback onto the relevant members of management. We hope to see you again in the future.

8/10 – Goed

Tatjana

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Daniel op 20 mrt 2024
Thank you for your review. We appreciate you taking the time to leave us some feedback. We hope to see you again in the future.

8/10 – Goed

Sharon

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Business trip
Nice place to stay when working in the area
2 nachten verbleven in februari 2024
Reactie van Daniel op 20 mrt 2024
Thank you for your review. We appreciate you taking the time to leave us some feedback. We hope to see you again in the future.

10/10 – Uitstekend

Karen

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Will definitely be return customers
Super weekend break such a nice atmosphere Staff were lovely from check in to check out. They have clearly appointed well or invested in excellent customer service training. Breakfast was great value lots of choices.
2 nachten verbleven in februari 2024
Reactie van Daniel op 20 mrt 2024
Thank you for your review. We appreciate you taking the time to leave us some feedback. We pride our selves on our customer service and always strive to make your stay Memorial and enjoyable. We hope to see you again in the future.

4/10 – Matig

Anita

Reisde met familie
Positief: Netheid, comfort kamer
Negatief: Personeel en service
1 night, first time
Good bits- room modern and clean. Good price when booked in advance. No issues parking. Bad bits- 25mins at reception to check in (one receptionist, client in front, booking lost), restaurant decor dull and needs update and no service after waiting 15mins so left. Friend ordered Prosecco to room but no sign, desk staff unable to check/confirm/refund.
1 nacht verbleven in januari 2024
Reactie van Daniel op 20 mrt 2024
Thank you for your review. We appreciate you taking the time to leave us some feedback. We are sorry that you did not have a smooth check in or dining experience. We have been working with reduced staff numbers, with has unfortunately impacted our normally high standards. We are currently working on improving our staffing levels and as such getting our standards back up to where they were.

8/10 – Goed

Peter

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
12 nachten verbleven in januari 2024
Reactie van Daniel op 20 mrt 2024
Thank you for your review. We appreciate you taking the time to leave us some feedback. We hope to see you again in the future.

8/10 – Goed

Alasdair

Positief: Netheid, comfort kamer
:)
We had a lovely time!
1 nacht verbleven in januari 2024
Reactie van Daniel op 20 mrt 2024
Thank you for your review. We appreciate you taking the time to leave us some feedback. We hope to see you again in the future.

4/10 – Matig

Adam

1 nacht verbleven in januari 2024
Reactie van Daniel op 20 mrt 2024
Thank you for your review. We appreciate you taking the time to leave us some feedback. We are sorry you were not fully satisfied with your stay. Please feel welcome to get in touch and let us know how we could improve in the future. We are always trying to improve and will welcome any advice or feedback.

10/10 – Uitstekend

Fiona

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Ideal location from main road. Friendly staff.
1 nacht verbleven in januari 2024
Reactie van Daniel op 20 mrt 2024
Thank you for your review. We appreciate you taking the time to leave us some feedback. We hope to see you again in the future.

10/10 – Uitstekend

Elizabeth

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great place to stay
Had a lovely weekend stay. Room was spotlessly clean. Beds were very comfortable. The staff were all extremely pleasant and helpful. A particular mention goes to Louisa in the breakfast room, she was very attentive to not just ours but all guests and went out of her way to ensure breakfast was a pleasant experience. Also to Andy and Alison in the Maze bar and restaurant who were also very friendly and provided a service where nothing was too much trouble. Would definitely return.
2 nachten verbleven in januari 2024

10/10 – Uitstekend

megan

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Definitely will be back
We have visited the pool before but stayed this time and it was absolutely amazing! We had a great time! The room was upto date and very clean. We had breakfast, food was great and there was loads of options. Pool was great as usual and the blonde girl that was working at the pool side went above and beyond to help us. She’s a credit to the hotel. Would definitely recommend and we will now be booking once a month to stay!
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Fiona

1 nacht verbleven in december 2023

10/10 – Uitstekend

Ellen frances

2 nachten verbleven in december 2023

8/10 – Goed

rona

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Family visit
Overnight stay to visit family, very handy, would use again and use the facilities next time.
1 nacht verbleven in december 2023

8/10 – Goed

Sheila

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023

10/10 – Uitstekend

Jessica

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023

10/10 – Uitstekend

Daniel

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2023

4/10 – Matig

Robert

Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
Stayed here as a stop over from a night out The rooms are in need of a SERIOUS revamp Cracks in walls, windows let in draughts and don't stop any noise so we had to put up with there disco until it finished. so if staying here don't think about getting a decent nights sleep The breakfast was ok enough choices for everyone except hot foot is right beside Aircon blower so food is a little cold We told the staff member who really didn't seem to bothered by it so we left it at that You would probably pay less money for a better standard room and warmer food in a cheaper hotel
1 nacht verbleven in december 2023

2/10 – Ontzettend slecht

Helene

1 nacht verbleven in november 2023

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023

10/10 – Uitstekend

Mark

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in november 2023

10/10 – Uitstekend

Lynda

1 nacht verbleven in november 2023

4/10 – Matig

Gareth

Zakenreiziger
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Room was no clean, bathroom shower curtain smelt, overall cleaning needs to be improved,friendly service in the bar, but waiting for 10 minutes for a receptionist to appear to check in
1 nacht verbleven in november 2023

8/10 – Goed

Scott

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good swimming pool and sauna
1 nacht verbleven in november 2023

10/10 – Uitstekend

Richard

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023

10/10 – Uitstekend

Kevin

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023

6/10 – Redelijk

Steve

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
nice hotel - poor service at dinner
hotel is nice, bed was comfy, room was clean. i must say i don't often bother leaving reviews as i stay away every week and it becomes a chore. so unless very good or very bad i don't bother. this hotel is nice, a little worn, but clean and good value. i have to say the food was very nice when it came, but the service imo was poor. i ordered pate to start. came with no cutlery so had to wait 2 mins for that., the pate was nice, and a good portion, but you get two small triangles of toast and you are left with a large portion of pate with no toast to put it on, surley the toast is the cheapest part of the meal? how about giving your customers at least one slice of bread? maybe even two? i ordered fish and chips, very nice food, but again delivered with no cutlery and i had to wait two minutes for them to bring me a knife and fork. i asked for salt, vinegar and tartar source. i got the salt but the others came at the end of the meal. ?? just poor really. the staff seemed nice to be fair just very inneficient and you dont want to be kept waiting for cutlery etc when the meal is served in front of you, my advice - put the cutlery out first !!
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Adrian

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hotel stay
Good
3 nachten verbleven in oktober 2023

10/10 – Uitstekend

Kevin

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023

4/10 – Matig

Sarah

Negatief: Netheid, personeel en service
2 nachten verbleven in oktober 2023

8/10 – Goed

Graham

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent staff service in all areas of the hotel. Comfortable bed and room cleaned daily. Breakfast excellent. Spa facilities good however sauna out of order at the time of our stay. Would use hotel again. 👍
2 nachten verbleven in oktober 2023

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
All you need for a break away
Nice hotel with all you need for a stay away. Pool quite compact however nice to have a swim when on holiday. Breakfast had a good selection and pleasant surroundings
1 nacht verbleven in oktober 2023