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Beoordelingen van Old Palace Lodge Hotel

4 out of 5
Old Palace Lodge Hotel
Church Street, Dunstable, England

Beoordelingen

8,2

Zeer goed

Gastenscore: 10 - Uitstekend. 151 van 361 beoordelingen" "
Gastenscore: 8 - Goed. 135 van 361 beoordelingen" "
Gastenscore: 6 - Redelijk. 53 van 361 beoordelingen" "
Gastenscore: 4 - Matig. 13 van 361 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 9 van 361 beoordelingen" "

8,8/10

Netheid

8,6/10

Personeel en service

8,2/10

Voorzieningen

8,0/10

Staat van de accommodatie en faciliteiten

7,6/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Leon

Zakenreiziger
Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2022

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Upgrade worth every penny
Upgrade is worth every penny. The walk in shower is incredible and the bed was extremely comfortable
1 nacht verbleven in januari 2023

10/10 – Uitstekend

David

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2023

10/10 – Uitstekend

IFG

1 nacht verbleven in januari 2023

10/10 – Uitstekend

Elizabeth, Shrewsbury

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Easy access to Town, pubs and restaurants. Convenient for visiting family and meeting up with friends.

10/10 – Uitstekend

Chris

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Friendly and helpful staff, the location was decent and the accomodation lovely. The food on offer was great. Only complaint was the thin walls, we could hear a lot of what was going on in the next room, and our baby woke the baby in the room next door durng the night...
1 nacht verbleven in januari 2023

6/10 – Redelijk

Marian

10/10 – Uitstekend

Greg

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Generally clean tidy and very very helpful and friendly
3 nachten verbleven in december 2022

4/10 – Matig

Russell

Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Tried to check in early but the staff said we couldn’t , when we eventually checked in and went to our room we found it far too hot with no ac which was worrying for my partner who suffers from asthma.
1 nacht verbleven in december 2022

4/10 – Matig

Leslie

Positief: Netheid
Negatief: Personeel en service, voorzieningen

6/10 – Redelijk

David

Zakenreiziger
Positief: Netheid, personeel en service
1 nacht verbleven in november 2022

6/10 – Redelijk

Angela

1 nacht verbleven in november 2022

10/10 – Uitstekend

raymond

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing hotel
Great staff and comfortable bed, breakfast good , free parking
1 nacht verbleven in november 2022

8/10 – Goed

Max

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice property - it was unfortunate that due to the major cancellations at Luton airport there was a long wait for check-in but this was, I imagine, exceptional. Nice small hotel, friendly staff and good choice for breakfast.
1 nacht verbleven in oktober 2022

10/10 – Uitstekend

Ankit

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in oktober 2022

10/10 – Uitstekend

Geoff

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
All good
1 nacht verbleven in oktober 2022

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Well managed family party
Fantastic sevice from Alex, who arranged our family dinner in a private room and was super helpful, and reception were also friendly. Breakfast was a bit of a shambles with staff who couldn't cope and werent professional, but overall a good stay - the food was excellent quality and value. Walled garden is pretty and the old part of the hotel is nice - the new parts lack any sort of character, but are comfortable enough.
1 nacht verbleven in oktober 2022

2/10 – Ontzettend slecht

Glyn, Watford

Reisde met partner
Positief: Netheid
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
This could be a nice property but if they are hosting a wedding when you visit then you'll never find out. On arrival we found out that there were no dining facilities, no lift to reach the room nor anyone to assist with bags. Like many venues they were struggling for staff so getting served at the bar was a challenge. The worst aspect had to be the complete lack of sleep possible with wedding guests making noise until 5am. Following morning breakfast was set-up for mass catering with watery coffee served from a catering style vacuum flask. Cross-contaminated serving utensils even after advising staff of a mushroom allergy. I sure with no wedding ongoing we may have enjoyed a completely different experience. I'd recommend checking at the time you book what else if planned in this hotel especially if you actually want any sleep.
1 nacht verbleven in oktober 2022

10/10 – Uitstekend

stephen

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2022

10/10 – Uitstekend

florentin

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great place to stay in Dunstable. The room was spacious and clean. Good English breakfast.
1 nacht verbleven in oktober 2022

10/10 – Uitstekend

Jon

1 nacht verbleven in oktober 2022

6/10 – Redelijk

Janet

1 nacht verbleven in september 2022

8/10 – Goed

David

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice room for a quick stop over. Breakfast was fine and the staff seemed nice but not really in there long enough to judge more than that.
1 nacht verbleven in september 2022

8/10 – Goed

Amanda

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2022

8/10 – Goed

Christine

1 nacht verbleven in september 2022

10/10 – Uitstekend

Grace

1 nacht verbleven in september 2022

10/10 – Uitstekend

Tonia

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2022

8/10 – Goed

Mr Barrie K

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2022

8/10 – Goed

Jason

1 nacht verbleven in september 2022

8/10 – Goed

Glenda

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 Easy things to fix this hotel to a 5 star rating
Would have been 5 star BUT 2 things let it down badly 1. No room thermostats and the rooms were far too hot. 2. Bathrooms need complete modernisation, showers are outdated and not very good, mixer taps to set the temp, not good or effective. No grab handle or anything to hold onto when you step out of the shower, and with a shower over a bath these are an absolute ESSENTIAL. That being said, the beds were comfortable, clean, and the rooms a very good size, Service and food in the restaurant were excellent. All staff were extremely attentive and very helpful. Just a real pity about the heat and the bathroom
1 nacht verbleven in september 2022

6/10 – Redelijk

Geverifieerde reiziger

Zakenreiziger
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Room 303
Good staff on reception and at breakfast. The room looks has #303 was very tired, the reality for me was far from the images online
A little tired
Rusty bath
Room with a view
1 nacht verbleven in september 2022

6/10 – Redelijk

Thomas

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Average
Wedding was going on when checked in . Went out came back to our room at 9 loud disco directly below our room. Would have been impossible to sleep . Called reception who moved us to a new upgraded room at the back of the hotel and floor above and no noise. At breakfast discovered numerous wedding guests had stayed so surely all rooms on the first floor need to be assigned to weeding guests. Also at breakfast huge tables for wedding party meaning felt no room and unwelcome if a wedding is on they need a separate breakfast room . And the wedding party need there own bar and area otherwise you are walking around wedding guests . If not a wedding on be great place to stay if a wedding on would avoid.
1 nacht verbleven in augustus 2022

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Only one bed for 3 of us even tho got family room for 3. Waiter was rude. Dinner was lovely but breakfast awful. Only one towel in room.
1 nacht verbleven in augustus 2022

10/10 – Uitstekend

martin

2 nachten verbleven in augustus 2022

8/10 – Goed

Elizabeth, Shrewsbury

1 nacht verbleven in augustus 2022

10/10 – Uitstekend

martin

1 nacht verbleven in augustus 2022

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Would of been excellent but they forgot my evening meal and had to eat in my room in the end. Plus there is no desk in room to work comfortably
1 nacht verbleven in augustus 2022

8/10 – Goed

Christopher

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Convenient for where I wanted to be. The bed was not very comfortable.
1 nacht verbleven in juli 2022

10/10 – Uitstekend

Bodil

1 nacht verbleven in juli 2022

8/10 – Goed

Shreyans

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great garden. Nice bar!
1 nacht verbleven in juli 2022

4/10 – Matig

Dylan

Zakenreiziger
Negatief: Personeel en service, comfort kamer
Never again
Whilst my previous stays have been below average I thought I would give this Hotel another go as the location was ideal. Yet again staying at this Hotel(if you can call it a Hotel) was a Joke. No internet, when I called I used my own Mobile as I was to lazy to move.,No one picked up, I tried at least three attempts, I thought giving the 80's phone in the corner of the room a go. wow!! someone did answer I said i have no internet he said someone will be there (you guessed it) no one turned up, so I called back and said don't bother I might as well go to bed However I looked at the 70's version of a air-con unit in the far corner of the room I turned it on. This unit had no power even to to cool the room if you left it on and could not Sleep due to the noise and if you turned it off. you heard noise as the room walls are so thin The Hotel had the nerve to charge you over £70 for the worse night sleep I have had.
1 nacht verbleven in juli 2022

10/10 – Uitstekend

Yasmin

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Superb place
We had an amazing time, we had a great meal in the Henry room. The slow cooked beef was delicious and would definitely recommend it and the biscotti cheesecake. The room was great and the service was too. Loved the walled garden and as it was a gorgeous day we sat out there till late having a few drinks from the bar in the garden.
1 nacht verbleven in juli 2022

8/10 – Goed

Mark

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice luxury room
1 nacht verbleven in mei 2022

10/10 – Uitstekend

Mr P

1 nacht verbleven in mei 2022

10/10 – Uitstekend

Sean

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfect location
Lovely
1 nacht verbleven in oktober 2021

10/10 – Uitstekend

Elaine

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Ideal location
Old hotel ,very comfortable bed. Location ideal for our purpose.Lovely gardens for both eating and drinking.
1 nacht verbleven in september 2021

10/10 – Uitstekend

Gary

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2021

4/10 – Matig

Helen

Reisde met familie
Positief: Personeel en service
Not 4*
1 nacht verbleven in augustus 2021

10/10 – Uitstekend

Julie

Positief: Comfort kamer
Slightly disappointing
My booking says breakfast included but we were told at the desk it wasn’t and the price would be £9 each. Room was extremely hot, no air conditioning. Bath was a bit rusty in places. Only one bedside cabinet for a double bed. Net curtains were ripped and hanging off the rail. Was expecting a bit better considering the price.
1 nacht verbleven in juli 2021

8/10 – Goed

Jack

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Okay stay
Car
1 nacht verbleven in juli 2021