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Beoordelingen van DB Botique and Cabins

3.5 out of 5
DB Botique and Cabins
32 Montana Avenue, East Glacier Park, MT

Beoordelingen

3,4
Gastenscore: 10 - Uitstekend. 2 van 30 beoordelingen" "
Gastenscore: 8 - Goed. 0 van 30 beoordelingen" "
Gastenscore: 6 - Redelijk. 4 van 30 beoordelingen" "
Gastenscore: 4 - Matig. 5 van 30 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 19 van 30 beoordelingen" "

3,0/10

Netheid

4,6/10

Personeel en service

3,0/10

Voorzieningen

3,0/10

Staat van de accommodatie en faciliteiten

3,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Mary

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I loved the people running the property. It's quaint, but warm and clean. I would stay here again.
1 nacht verbleven in oktober 2023
Reactie van Management op 11 nov 2023
Thank You!

2/10 – Ontzettend slecht

John

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This place should beshut down. Dank rooms without windows and electrical out problems so they tried tohandme a surge protector extension cord. We forfeited our money and stayed somewhere else. 1 star is too much.
3 nachten verbleven in september 2023
Reactie van Management op 11 nov 2023
I apologize that your stay was inadequate. I hope you stay with us as I have addressed my staff.

4/10 – Matig

Ed

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
First the good …. the TV worked …. and basically that’s it. This property was disappointing. It’s dated,which is a non issue, but dated and dirty simply not a good combination. The room(s) need a deep cleaning which would take time and some effort which obviously has not happened since several previous reviews say exactly the same thing. I saw two rooms. The first hadn’t been cleaned prior to entering. The second had but the cleaning was lacking. The other issue …. several amenities which were listed are not available. No in room washer and dryer; no continental breakfast and limited WI-FI/internet access in all rooms. There was connectivity in the office but not ideal elsewhere. Also noteworthy, room needed some maintenance work. The furnace did not work. A small space heater was provided but all appliances could not be plugged in when using it. You had to stand on a chair to reach the chain to turn on the kitchen light. Whenever these things were brought up, I was given the company line, “it’s being worked on or waiting to hear back from the boss”. I feel the property has potential but they’re simply not there yet and have a long way to go.
3 nachten verbleven in september 2023

10/10 – Uitstekend

LILI, HATO REY

1 nacht verbleven in september 2023
Reactie van Management op 11 nov 2023
Thank You!

2/10 – Ontzettend slecht

Mary

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Checked in at 5pm. Lobby was the size of a large closet. "Free coffee' in lobby was a Mr Coffee pot that was made at 9am. When asked about continental breakfast was told owner might come in a.m. and offer us a microwaveable burrito. Room was filthy. Carpets gross. Stains on walls. Hair on shower wall. Many plugs did not work. Some were missing covers. No in room laundry. Room not " soundproof" as advertised. Car doors closing late at night. Crazed lady banging on doors and screaming at 5am. Light in hall outside room lit up room all night. Booked 2 nights stayed 1. No answer when calling hotel. This place should be shut down for false advertising.
2 nachten verbleven in september 2023

2/10 – Ontzettend slecht

Gregory

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was the dirtiest place we have ever stayed in and left a day early with the loss of a night's prepaid money. Extension cords keep the place powered, unsure if any bedding was clean, found 2, yes 2. pair of underwear found in the room, no outlets in half the room.....front desk said :not my problem," It was a dump...drive by fast... C & G Fargo, ND
2 nachten verbleven in september 2023
Reactie van Management op 23 sep 2023
Good evening Sir, Our hotel has the highest level of cleaning standards and customer service that all staff has to abide by. At your earliest convenience please call 4068713730 and or email nwmthospitalityconsultant@gmail.com. I would like to inquire and investigate this further and provide you a refund. I do apologize this happened and I'd like to rectify this situation so it does not happen again.

6/10 – Redelijk

Judith, Glyndon

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, voorzieningen
The beds were comfortable. It would be good if they gave you written instructions as to how to work the 2 TV remotes. The ‘free breakfast’ was a joke - they handed us 2 breakfast burritos the night before & we were supposed to microwave them ourselves in the morning. The baseboards in the bathroom were filthy & the mat in the shower was gross.
2 nachten verbleven in september 2023
Reactie van Management op 23 sep 2023
Good day, I do apologize this has happened. I have rectified this with my staff. Burritos are given out yes daily. I have had a cleaning discussion with my staff so this incident does not happen again.

2/10 – Ontzettend slecht

Gerrie, Strasburg

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The dirtiest motel I’ve stayed in my entire life. I couldn’t wait to leave.
1 nacht verbleven in september 2023

2/10 – Ontzettend slecht

Karla

Reisde met een groep
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This is a total scam. NOTHING listed in the amenities is true. Tried calling the phone listed online and they denied it was them. This place should be shut down! Had a milk house heater in one of the rooms. Had to run a cord across the room to hook up cpap! Lamps didn’t have bulbs. No top sheet!
1 nacht verbleven in september 2023

2/10 – Ontzettend slecht

Sarah

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Do not stay here. Its not a real place
1 nacht verbleven in september 2023

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
East Glacier stay
Property lacks general upkeep and maintenance. Carpet was filthy. Bed so soft you would roll off the edge if you got too close. Small room space heater for room heat while old dilapidated heater remains taking up space. Black out curtains stapled to window frame. Owner should use the overpriced room rental to put back into fixing up his property. No lamp on night stand.
1 nacht verbleven in september 2023

4/10 – Matig

Cathy

Reisde met partner
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Property was horrible. Very loud as walls were paper thin. Room was disgusting. Curtains didnt cover the window so street light shined thru all night. Knats all over the room. Leftover food in fridge. No heat or air control. Some sort of vent had plastic wrap on it vs being plugged up. Would not recommend staying here.
1 nacht verbleven in september 2023

2/10 – Ontzettend slecht

Robert

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in september 2023

2/10 – Ontzettend slecht

Gary

Zakenreiziger, Reisde met familie
Negatief: Netheid, voorzieningen
Advertising was false, property was run down, filthy and overbooked. Though we had advance reservation, they stuck in in an off site hole of a “cabin” which should be condemned. Worst experience ever -
1 nacht verbleven in september 2023

2/10 – Ontzettend slecht

Penny

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023

4/10 – Matig

Linda

Reisde met familie
Negatief: Voorzieningen
The room didn’t match the pictures provided by Expedia, lighting sockets broken, could not lock entry door had to lock from inside (unsafe) very crowded parking.
1 nacht verbleven in september 2023

2/10 – Ontzettend slecht

John, New Franklin

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Not as advertised, no A/C. no WiFi Complete scam....do not waste your time
2 nachten verbleven in augustus 2023

2/10 – Ontzettend slecht

Sondra, Brookings

Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Complete false advertising! NO "4 restaurants onsite" NO slippers or newspaper NO free breakfast or "dinner with reservations" No bathtubs NO cafe NO valet parking WiFi didn't work in my room No "foof/beverage credit" NO blankets - they called a cheap, thin bedspread a "blanket" TV tiny and remote didn't work well Deadbolt did not lock from outside WHAT "mountain view"? Room FILTHY - dust, cobwebs, dead bugs, chipped paint Pros: Receptionist tried her best.to explain deficiencies, Beds reasonably comfortable Avoid at all costs, until they complete supposedly scheduled upgrades
2 nachten verbleven in augustus 2023

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Decadente, inaffidabile, pessimo R qualità/prezzo
Per overbooking la camera che avevamo prenotato non c’era più. Al suo posto ci hanno proposto una minuscola stanza singola con un piccolo letto in una baracca con ingresso comune con un’altra stanza, sporca, raccapricciante. Non potevamo starci in due, per cui fortunatamente ci hanno attivato il rimborso. Tutta la struttura era vecchia tipo lunga baracca
1 nacht verbleven in augustus 2023

6/10 – Redelijk

Timothy C

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
No ac no working desk lamp, everything was old or broken. No place to sit.
1 nacht verbleven in augustus 2023

2/10 – Ontzettend slecht

Nicole

2 nachten verbleven in augustus 2023

2/10 – Ontzettend slecht

Jim

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This places was dirty and smelled. We could bring ourselves to even stay the night.
1 nacht verbleven in augustus 2023

6/10 – Redelijk

elizabeth

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Convenient to the only good restaurant in town.
1 nacht verbleven in augustus 2023

4/10 – Matig

Suzanne

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in augustus 2023

2/10 – Ontzettend slecht

Leanne

Negatief: Personeel en service
The property was over booked and did not have the rooms I already paid for available!
1 nacht verbleven in augustus 2023

2/10 – Ontzettend slecht

Yangming

Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Worse hotel we booked
1 nacht verbleven in juli 2023

4/10 – Matig

John

Reisde met familie
It smelled like cleaning fluid so I thought it would be clean. All of the floors needs to be vacuumed. Electrical outlet between beds did not work.
1 nacht verbleven in juli 2023

2/10 – Ontzettend slecht

David

Reisde met huisdieren, Reisde met partner
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I signed up with the motel on Expedia with a no-refund room rate. Got to the motel and was assigned a room. The room smell from carpet cleaning was so overpowering that we walked out immediately. I went back to the reception room and told them that the room was unacceptable. I asked for a refund and they said they would give me one. Instead, I was carged twice. I am still trying to get Expedia to address the issue along with my Credit Card company. No luck so far. Expedia tell me the motel won't answer thier phone. So there you go. Terrible property, terrible customer service and a total rip off!
1 nacht verbleven in juni 2023

6/10 – Redelijk

daehee

Reisde met familie
Positief: Netheid, personeel en service
n/a
7 nachten verbleven in juni 2023

2/10 – Ontzettend slecht

Jordan

Reisde met familie en kleine kinderen
Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in juni 2023