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Beoordelingen van Delta Hotels by Marriott Edinburgh

4 out of 5
Delta Hotels by Marriott Edinburgh
111 Glasgow Road, Edinburgh, Scotland

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 56 van 149 beoordelingen" "
Gastenscore: 8 - Goed. 51 van 149 beoordelingen" "
Gastenscore: 6 - Redelijk. 25 van 149 beoordelingen" "
Gastenscore: 4 - Matig. 10 van 149 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 7 van 149 beoordelingen" "

8,2/10

Netheid

8,4/10

Personeel en service

8,0/10

Voorzieningen

7,8/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

dayse

Positief: Voorzieningen
2 nachten verbleven in december 2023
Reactie van A AKRAM op 7 feb 2024
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

8/10 – Goed

Peggy

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Rooms were comfortable and clean. Service staff good at their jobs. The only issue was the TV in the room had no signal and although we mentioned it , nothing was done.
4 nachten verbleven in mei 2024
Reactie van Reception op 15 mei 2024
Thank you for your feedback Peggy, we hope you did have a lovely time here with us and we hope to welcome you again in the future for a better stay.

10/10 – Uitstekend

Maria

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Reception op 14 mei 2024
Thank you for your feedback Maria, we hope you had a wonderful stay here with us and we hope to welcome you again soon.

8/10 – Goed

Andrew

Reisde met familie
Positief: Netheid, personeel en service
Needed to request sufficient toilet paper and extra towels. No hot water for showers on the morning of check out. Service requested yielded no response.
2 nachten verbleven in mei 2024
Reactie van Reception op 9 mei 2024
Thank you for your feedback Andrew, we hope you did enjoy your stay here with us and we hope to welcome you again in the future for a better stay.

6/10 – Redelijk

Beverley

Reisde met familie
Negatief: Netheid, voorzieningen
The hotel on the whole wasn't too bad, but given the brand, reputation and cost, we felt disappointed. The revolving doors need sorting out. The bedroom was an excellent size with very comfy beds. There were no storage drawers in the room The shower screen did not prevent water from flowing onto the floor. We used the towels to mop this up. The non slip surface on the bath was not non slip, so getting in and out was precarious The equipment in the gym needs to be upgraded, the covers on most of the workout benches and seats were cracked or broken, so not hygienic at all. The floor in the ladies changing room in the spa area was saturated, and had clumps of long hair on the floor. The sense of poor hygiene seemed to be a real issue. The quality and choice of food for breakfast was excellent. The staff were friendly, accommodating and very attentive. The location of the hotel was great, very close to the airport, but not in the flypath. The bus stops into the city centre were a few minutes walk away, which made getting around very easy. The buses ran 24/7
4 nachten verbleven in april 2024
Reactie van Reception op 4 mei 2024
Thank you for your feedback Beverley, we do apologise for everything that had happened during your stay here with us and I will make sure this is reported back to our managers and looked into. We do hope to welcome you again in the future for a much better stay.

2/10 – Ontzettend slecht

J

Negatief: Personeel en service
There was a very long queue to check in and not enough staff! It was also VERY VERY SLOW, staff didn’t apologise for keeping guests waiting! Worse - after all that the key fob given didn’t work!! Tried to telephone and NO ONE ANSWERED. So had to go down to reception again int the long queue to get a new key.
1 nacht verbleven in april 2024
Reactie van Reception op 2 mei 2024
Thank you for your feedback, we do apologise about the wait you encountered but the hotel has been fully booked at the moment and the staff are doing their best for all guests. We do hope to welcome you again in the future for a better stay.

4/10 – Matig

Diana

Reisde met familie
This property is far away from city center. You have to request for your room to be serviced and even if you do submit your request it will not be cleaned or serviced. We submitted the room to be cleaned and service again to find out that they did not even replaced the almost gone toilet paper and did not take away dirty wine glasses. Expensive, not convenient and poor service.
3 nachten verbleven in april 2024
Reactie van Reception op 16 apr 2024
Thank you for your feedback Diana, we are very sorry to hear about the issues you had during your stay here. I will report these back to the relevant managers for you to have this looked into for you. We do hope to welcome you again in the future.

2/10 – Ontzettend slecht

Linda

Reservation was supposed to be for Aug. 9 NOT April 9. Correct reservations have now been made.
1 nacht verbleven in april 2024
Reactie van Reception op 12 apr 2024
Thank you for your feedback, I do hope you got the reservations that you made sorted. We do look forward to welcoming you in August.

8/10 – Goed

Parameshwaran

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel was good for a family accommodation.
3 nachten verbleven in maart 2024
Reactie van Reception op 8 apr 2024
Thank you for your feedback Parameshwaran, we hope you had a wonderful stay here with us and we hope to welcome you again in the future.

2/10 – Ontzettend slecht

Corina

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024
Reactie van Reception op 5 apr 2024
Thank you for your feedback Corina, we apologise if your stay wasn't up to your standard. Please let us know if there is anything we could have done for you to make it a better stay. We do hope to welcome you back in the future.

10/10 – Uitstekend

Flavia Monique

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good experience.
1 nacht verbleven in maart 2024
Reactie van Reception op 31 mrt 2024
Thank you for your feedback Flavia, we hope you had a wonderful stay here with us and we hope to welcome you again in the future.

10/10 – Uitstekend

Lauren

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean, lovely staff. Would definitely stay again.
1 nacht verbleven in maart 2024
Reactie van Reception op 30 mrt 2024
Thank you for your feedback Lauren, we hope you had a wonderful stay here with us and we hope to welcome you back in the future for an equally good stay.

10/10 – Uitstekend

Emil Stankov

Zakenreiziger
Positief: Voorzieningen
Everything was fine. Absolutely no problem. Highly recommended! Thanks
2 nachten verbleven in maart 2024
Reactie van Reception op 25 mrt 2024
Thank you for your feedback Emil, we hope you had a wonderful stay here with us and we hope to welcome you again in the future.

8/10 – Goed

Gilang

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Reception op 5 mrt 2024
Thank you for your feedback Gilang, we hope you had a wonderful stay here with us and we hope to welcome you again in the future.

10/10 – Uitstekend

Seth

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A fabulous idea it was visiting your lovely hotel. Great value and convenience for our final night in Scotland, will absoloutely recommend. The pool and spa facilities were a very pleasant surprize. Thankyou
1 nacht verbleven in maart 2024
Reactie van Reception op 4 mrt 2024
Thank you for your review Seth, we hope you had an amazing stay here with us at Delta Hotels and we hope to welcome you back in the future.

6/10 – Redelijk

Azrah

Zakenreiziger, Reisde met partner
Positief: Personeel en service
Outside of the building looks pretty new however inside rooms are dated and require work. First room toilet wouldn’t work second room we went in it was just dated bathroom needs attention easy fixes are visible doesn’t look ascetically pleasing. Staff where nice pool area needs full re vamp as steam room seem to be not working sauna was old and damaged. Place just needs good clean and better touch up.
1 nacht verbleven in maart 2024
Reactie van Reception op 3 mrt 2024
Thank you for your feedback Azrah, I will report these back to the relevant departments for you and we do hope to welcome you in the future for a better stay.

8/10 – Goed

Maria

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
4 stars because we went for a night just to enjoy the spa as on the website it was written that it closes at 9pm,we arrived at 6:30 and they informed as that it’s closing at 7..so we did not use the spa at all as we left the next morning.
Reactie van Reception op 23 feb 2024
Thank you for your feedback Maria, we do hope you enjoyed your stay here, we do apologise about the leisure time however on the weekend they close at an earlier time stated on their opening times. We do hope you visit us again in the future where you can have a chance of using these facilities.

8/10 – Goed

Stephen

1 nacht verbleven in februari 2024
Reactie van Reception op 17 feb 2024
Thank you for your feedback Stephen, we hope you had a wonderful stay here with us and hope to welcome you again.

8/10 – Goed

Brian

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van Reception op 16 feb 2024
Thank you for your feedback Brian, we hope you had a wonderful stay here with us and we hope to welcome you back in the future.

10/10 – Uitstekend

ABDEL RAOOF

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in februari 2024
Reactie van Reception op 14 feb 2024
Thank you for the review Abdel, we hope you had a lovely stay here with us and we hope to welcome you again in the future for a great stay.

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in februari 2024
Reactie van Reception op 14 feb 2024
Thank you for your review, we hope you had a enjoyable stay here with us and we hope to welcome you back in the future.

8/10 – Goed

Sian

2 nachten verbleven in december 2023
Reactie van Reception op 15 feb 2024
Thank you for your feedback Sian, We hope you had an enjoyable stay here with us and we hope to welcome you back in the future.

10/10 – Uitstekend

Jakki

1 nacht verbleven in februari 2024
Reactie van Reception op 14 feb 2024
Thank you for your feedback Jakki, we hope you had a lovely stay here with us and we hope to welcome you back in the future.

6/10 – Redelijk

Kathryn

Reisde met partner
Positief: Netheid, personeel en service
The car park needs urgent attention due to numerous potholes. I wasn't charged for parking this time, as I was ladt December. Rooms are adequate, but charges for food and drink are extortionate. We had 1 pizza and a portion of chips to share. We also had 2 glasses of Malbec each and the bill was over £77. I consider £13.50 for a glass of wine to be very very high. I can buy 2 bottles of decent wine for that price. Very disappointed and unhappy with the costs.
1 nacht verbleven in februari 2024
Reactie van Reception op 14 feb 2024
Thank you for your feedback Kathryn, the car park is something we are actively working on so please bear with us. We will pass your comments on the the restaurant manager for review. We do hope to welcome you again in the future.

8/10 – Goed

Fiona

Reisde met familie
Positief: Voorzieningen
Had 2 night stay. Definite value for money
2 nachten verbleven in februari 2024
Reactie van Reception op 14 feb 2024
Thank you for your feedback Fiona, we hope you had an enjoyable stay here with us and we hope to welcome you again in the future.

8/10 – Goed

Andy

Zakenreiziger
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Great spa
Large hotel. Somewhat dated though swimming gym, pool and spa were great.
1 nacht verbleven in februari 2024
Reactie van A Akram op 10 feb 2024
thank you for your response and we are glad that you enjoyed the facilities and will take your feedback onboard

6/10 – Redelijk

Stuart

Zakenreiziger
Positief: Netheid, personeel en service en voorzieningen
Clean and decent 4 star standard except (1) a shower that was stuck at a low height and broken - kept detaching from the wall (2) air con vents that just fell off the wall, leaving gaping holes
1 nacht verbleven in februari 2024
Reactie van Eleanor op 8 feb 2024
Thank you for your feedback Stuart, we hope you enjoyed your stay with us and apologise for the issues you encountered during your stay. I will pass on your feedback to our maintenance team to ensure these issues are resolved. Thank you for choosing Delta Hotels by Marriott Edinburgh, we hope to welcome you back to the hotel soon.

10/10 – Uitstekend

Charles

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Eleanor op 8 feb 2024
Thank you for your review, Charles. We are delighted you enjoyed your stay with us and hope to welcome you back to the hotel soon.

10/10 – Uitstekend

Gordon

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent Stay
Friendly welcome at check in. Lovely spacious room with a wonderful separate bath and shower. Good breakfast although as in most hotels that don’t provide table service to order the “hot” food becomes cold very quickly. Thoroughly enjoyed our evening meals within the bar. Efficient checkout. Will certainly return.
4 nachten verbleven in januari 2024
Reactie van A AKRAM op 7 feb 2024
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

8/10 – Goed

Robert

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A good base for a trip to Edinburgh.
We stayed while visiting our son in Edinburgh. The room was good. The hotel Gym and Swimming pool etc are a really good facility. Staff we interacted with were friendly and helpful. We would have no hesitation in using the hotel next time we are in Edinburgh. It was a good price and access into town on public transport easy.
4 nachten verbleven in januari 2024
Reactie van A AKRAM op 7 feb 2024
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

10/10 – Uitstekend

Mrs Wendy A

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Overnight
Friendly helpful staff comfortable room with air con
1 nacht verbleven in januari 2024
Reactie van A AKRAM op 7 feb 2024
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Review
Amazing stay! Went to the sauna and steam rooms which was so relaxing after the week. Comfy sleep!
1 nacht verbleven in januari 2024
Reactie van A AKRAM op 7 feb 2024
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

8/10 – Goed

suzanne

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van A AKRAM op 7 feb 2024
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

8/10 – Goed

Caris

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Overall a great stay, would be better if the restaurant was open but bar was sufficient!
11 nachten verbleven in januari 2024
Reactie van A AKRAM op 7 feb 2024
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

8/10 – Goed

Hashim

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van A AKRAM op 7 feb 2024
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

10/10 – Uitstekend

Vicki-Lyn

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Property was a distance from most places, but did not find this too much of an issue and taxis were readily available and the hotel and staff were 5 star. Buses and trams easy to get to. Highly recommend
5 nachten verbleven in december 2023
Reactie van A AKRAM op 7 feb 2024
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

10/10 – Uitstekend

Torbjörn

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in januari 2024
Reactie van A AKRAM op 7 feb 2024
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

10/10 – Uitstekend

John

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van A AKRAM op 7 feb 2024
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

10/10 – Uitstekend

Jenna

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great hotel for exploring Edinburgh
Stayed here for a few nights over the new year and it was perfect for what we needed. Really good location for being close to the airport but also a short walk to the local tram line for getting in and out of the city. The hotel itself was great, staff were all attentive and helpful. The pool and spa facilities were a great extra to have after a long day of walking. Rooms were clean and tidy, was nice to have a bath tub in the room. Overall a great experience!
3 nachten verbleven in december 2023
Reactie van A AKRAM op 7 feb 2024
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

8/10 – Goed

Shaun

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good hotel close to tram/train station for journey to Edinburgh centre Good breakfast Very good pool with sauna & steam room
3 nachten verbleven in december 2023
Reactie van A AKRAM op 7 feb 2024
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

10/10 – Uitstekend

Azmat

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel facilities were great. Swimming pool was nice. Breakfast had a good variety of selection. Location is good to travel in to city centre which took us around 20 minutes to get in to.
2 nachten verbleven in december 2023
Reactie van A AKRAM op 7 feb 2024
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

8/10 – Goed

Sandeep

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in december 2023
Reactie van A AKRAM op 7 feb 2024
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

8/10 – Goed

Matthew

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Visit to Edinburgh for Hogmanay
2 nachten verbleven in december 2023
Reactie van A AKRAM op 7 feb 2024
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

10/10 – Uitstekend

Mike

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Everything from the welcoming staff to the very clean rooms it was a perfect stay. Great hotel if you’re looking to stay close to the airport but a little far from city centre.
4 nachten verbleven in december 2023
Reactie van A AKRAM op 7 feb 2024
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

8/10 – Goed

MRS A P

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good location for our family visit
We stayed over Xmas and found the hotel had relayed new carpets and improved the reception area the main reason for staying at the Marriott is location as our family stay nearby Will use the hotel again as it fits our needs
1 nacht verbleven in december 2023
Reactie van A AKRAM op 7 feb 2024
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

10/10 – Uitstekend

Lucélia

1 nacht verbleven in december 2023
Reactie van A AKRAM op 7 feb 2024
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

2/10 – Ontzettend slecht

Lee Ni

Reisde met familie
Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
hotel lack of maintenance
This is absolutely an Eco-friendly 4 star hotel. Me and my family stayed here for 3 nights, the first night we cannot find the right temperature at the shower, due to the tap problem, the front desk arranged a room change for us, which is very helpful. The shower works well in the new room, but the heater, tv, fridge, and all power sockets are not working, we report the problem in the next morning, but none of these were fixed. We cannot boiled hot water, charge our phones, watch tv, and heat up our room. Can't believe i am staying with a 4 star hotel.
3 nachten verbleven in december 2023
Reactie van A AKRAM op 7 feb 2024
Good Afternoon,i would like to extend our apologies to you for the not so satisfactory stay, this is not Marriott standard and will be forwarded to the relevant department,we appreciate your feedback and hope that your next stay will be more than satisfactory if you decide to stay with us again,warm regards

10/10 – Uitstekend

Rajesh

3 nachten verbleven in december 2023
Reactie van A AKRAM op 7 feb 2024
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
1 nacht verbleven in december 2023
Reactie van A AKRAM op 7 feb 2024
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

10/10 – Uitstekend

Upal

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice hotel
It is a nice hotel with bus stop to city centre right in front of hotel. We had free car parking. Food / breakfast / restaurant was good. Nothing nehative to say. Will stay again and recommend.
3 nachten verbleven in december 2023
Reactie van A AKRAM op 7 feb 2024
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!