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Beoordelingen van The Scotsman Hotel

4 out of 5
The Scotsman Hotel
20 North Bridge, Edinburgh, Scotland

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 701 van 1003 beoordelingen" "
Gastenscore: 8 - Goed. 196 van 1003 beoordelingen" "
Gastenscore: 6 - Redelijk. 71 van 1003 beoordelingen" "
Gastenscore: 4 - Matig. 16 van 1003 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 19 van 1003 beoordelingen" "

9,4/10

Netheid

9,2/10

Personeel en service

9,0/10

Voorzieningen

9,2/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

ilse

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
mooi hotel, centraal gelegen
3 nachten verbleven in april 2023
Reactie van Reception Manager op 30 mei 2023
Dear Ilse, Thank you for writing us a review. We are thrilled that you liked our hotel and our location. Please do visit us again Thank youDaniel

10/10 – Uitstekend

Wilhelmina Pieternella

3 nachten verbleven in januari 2023

10/10 – Uitstekend

Cornelis, Lelystad

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful hotel with very friendly staff. Good food in the Grand Cafe. Rooms are big Beautiful and luxurious.
3 nachten verbleven in mei 2022
Reactie van Christopher op 9 jun 2022
Thank you for your review!

10/10 – Uitstekend

Nicky

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Om te beginnen is het een prachtig hotel, perfect gelegen om de hoek van The Royal Mile. Helaas was door werkzaamheden de brug een grote bouwplaats, maar daar kan het hotel niets aan doen. Het hotel ademt klasse en oogt heel statig. Jammer dat dat heel soms een klein beetje wegviel. De ontbijtzaal oogt nogal basic maar het ontbijt en de keuze was meer dan prima. Wij hadden één van de Deluxe kamers welke nog niet in een nieuw jasje was gestoken. Deze was ruim, oogde klassiek en had prachtig uitzicht op het Balmore hotel. De badkamer mistte wel een toiletborstel en het plafond leek lekkagevlekken te hebben. Klein smetje op een toch wel prachtige badkamer. Ook raden wij een bezoekje aan de inhouse cinema aan, The Scotsman Picturehouse. Een knusse theaterzaal met mooie lederen stoelen. Je betaalt best wel wat geld voor een kaartje, maar wat ons betreft is het wel een onvergetelijke ervaring. Een lunch of diner in het Grand Cafe is ook zeker aan te raden. Een prachtige eetgelegenheid waar je je even in The Roaring Twenties waant.
4 nachten verbleven in maart 2022
Reactie van Christopher op 22 mrt 2022
Thank you for your review. I look forward to welcoming you back to The Scotsman Hotel in the near future. Christopher Angus Deputy General Manager

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfecte locatie. Super mooie kamer met prachtige badkamer. Heerlijk ontbijt en erg vriendelijk personeel.
3 nachten verbleven in juli 2019
Reactie van Gregor op 13 jul 2019
Thank you for your 5* reveiew! Your comments are much appreciated by the team, I do hope to welcome you back to The Scotsman Hotel soon.

10/10 – Uitstekend

Elaine

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This place is marvellous. Would recommend. I would have liked to know more about any ghosts in the property, but to be fair, I didn’t ask anyone who works there. Breakfast was delightful, lovely room. Great amenities. Lovely staff. Just a great place to stay.
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Susana

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This hotel was beautiful and the staff was excellent! The only thing that was a little inconvenient was the parking but it wasn’t too terrible.
2 nachten verbleven in mei 2024
Reactie van Jan Coskun General Manager op 12 mei 2024
Dear Susana, Thank you for your feedback. Excellent to hear your stay met your expectations! The team at The Scotsman look forward to seeing you again on your next visit. Haste ye Back!

2/10 – Ontzettend slecht

sharad, Brookline

Reisde met een groep
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We were Very disappointed with stay and room - room has a brick wall in window and very dark and musty air even though we booked a 400 dollar room. I don’t recommend anyone stay here. Maintenance person confirmed no WiFi works in an entire area of hotel ever. Beds were not changed to twin either after confirming to do. Worst service. Seems to be penalized for booking thru Expedia as others who paid same got better rooms. Area around the hotel is also a mess.
1 nacht verbleven in mei 2024
Reactie van Jan Coskun General Manager op 12 mei 2024
Dear Sharad, Sorry you faced some challenges during your recent stay. The feedback you provided is uncommon amongst our guests and has been has been noted. Standards and consisitency are always at the forefront of The Scotsman and it appears have not been met on this occassion. Please do contact me directly at the hotel should you wish to discuss further your stay.Kind regards Jan Coskun

10/10 – Uitstekend

Jane

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely stay
2 nachten verbleven in april 2024
Reactie van Jan Coskun - General Manager op 8 mei 2024
Dear Jane, Thank you for you review. The team are glad you enjoyed your stay. Hopefully, we will see you on your next visit to Edinburgh Kind regardsThe Management Team

10/10 – Uitstekend

Rebecca

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Right in the heart of the city. Beautiful hotel, great location. A bit of construction in the area but did not affected the stay. Parking not available at the hotel but the hotel staff provided a place very easy, reliable and near the hotel. Hotel restaurant had delicious food. Overall very happy with my stay.
3 nachten verbleven in mei 2024
Reactie van Jan Coskun - General Manager op 8 mei 2024
Dear Rebecca, Thank you for your kind review. Construction surrounding the hotel being finished soon should aide parking for our guests. We are delighted you enjoyed The Grand Cafe and the hotel facilities.We do hope to welcome you back to The Scotsman in the future. Kind regards The Management Team

8/10 – Goed

Robert D

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good location surrounded by construction. Not clear where to drop bags. Dining good. Excellent location near Royal Mile.
3 nachten verbleven in april 2024
Reactie van Jan Coskun - General Manager op 8 mei 2024
Dear Robert, Thank you for your feedback. Good to hear you enjoyed the dining experience at the hotel and the location. Construction surrounding the hotel will hopefully be complete soon. Well noted concerning the luggage drop off point. Your point has been relayed onto the concierge team. We look forward to welcoming you back to the hotel in the near future. Kind regards The Management Team

10/10 – Uitstekend

Robert

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location for those to enjoy Edinburgh by train or foot. Great staff who helped with laundry, reservations and more. Quiet room. Good blacklit drapes. Love having drinks and supper down at the restaurant.
3 nachten verbleven in april 2024
Reactie van GM op 5 mei 2024
Dear Robert,Thank you for your positive review. I'm glad to read that you have enjoyed your stay overall. I hope we can welcome you again soon.Haste Ye Back!Kindest Regards,Jan CoskunGeneral Manager

10/10 – Uitstekend

SHEILA

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Scotsman was right across the street from the train station making it easy for two with women with a lot of luggage. The hotel was clean and the rooms were spacious. The food was delicious and was available until late morning. The staff was amazing, and the concierge even walked us to the train station to help us find the right train to our next destination.
2 nachten verbleven in april 2024
Reactie van GM op 2 mei 2024
Dear Sheila,Thank you for your positive review. I'm pleased to read that you have enjoyed your stay overall and I hope we can welcome you again sometime soon.Haste Ye Back!Kindest Regards,Jan CoskunGeneral Manager

10/10 – Uitstekend

NAO

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
スタッフの皆さんはとても親切でフレンドリーでとても気持ちが良く滞在出来ました。 外見は歴史を感じることができ、お部屋もリノベーションされており、明るくとても清潔でした。 エディンバラに行く際はまた必ず泊まろうと思います。
1 nacht verbleven in april 2024
Reactie van GM op 2 mei 2024
Dear Nao,Thank you for your positive review. I'm pleased to read that you have enjoyed your stay overall and I hope we can welcome you again sometime soon.Haste Ye Back!Kindest Regards,Jan CoskunGeneral Manager

10/10 – Uitstekend

Ryan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent stay at the Scotsman. Perfectly located next to the Old Town, and small walking distance to the New Town. Highly recommended.
2 nachten verbleven in april 2024
Reactie van GM op 1 mei 2024
Dear Ryan,Thank you for your positive review. I'm pleased to read that you have enjoyed your stay and I hope that we can welcome you again sometime soon.Kind Regards,Jan CoskunGeneral Manager

10/10 – Uitstekend

Catherine

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2024
Reactie van GM op 1 mei 2024
Dear Catherine,Thank you for your positive review. I'm pleased to read that you have enjoyed your stay and I hope that we can welcome you again sometime soon.Kind Regards,Jan CoskunGeneral Manager

10/10 – Uitstekend

Donald

Great staff
2 nachten verbleven in april 2024
Reactie van GM op 1 mei 2024
Dear Donald.Thank you for your positive review. I'm pleased to read that you have enjoyed your stay and I hope that we can welcome you again sometime soon.Kind Regards,Jan CoskunGeneral Manager

10/10 – Uitstekend

Georgette, Orlando

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wonderful
1 nacht verbleven in april 2024
Reactie van GM op 1 mei 2024
Dear Georgette.Thank you for your positive review. I'm pleased to read that you have enjoyed your stay and I hope that we can welcome you again sometime soon.Kind Regards,Jan CoskunGeneral Manager

8/10 – Goed

Ria

Positief: Voorzieningen
.
3 nachten verbleven in april 2024
Reactie van Reception Manager op 29 apr 2024
Dear Ria, Good to hear you enjoyed your stay at The Scotsman! We hope to welcome you back in the near future! The Management Team

10/10 – Uitstekend

Michael

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful building, very central to the city with friendly and welcoming staff.
2 nachten verbleven in april 2024
Reactie van Reception Manager op 29 apr 2024
Dear Michael,Great to hear you enjoyed your stay at The Scotsman! We look forward to welcoming you back in the near future. Kind regards The Management Team

10/10 – Uitstekend

Mary

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was a very stylish hotel with a lovely paneled room with a minibar! Lots to do in this area, and great staff who were helpful with dinner recommendations and best places to shop!
1 nacht verbleven in april 2024
Reactie van GM op 28 apr 2024
Dear Mary,Thank you for your positive review. I'm glad to read that you have enjoyed your time with us and I hope we can welcome you again in the future.Haste Ye Back!Kindest Regards,Jan CoskunGeneral Manager

6/10 – Redelijk

Kristin

Great location just off the Royal Mile. Bed was comfy and bathroom was modern and clean. But the service was just average. I was checked into an occupied room and didn't get much of an apology. Carpet and upholstery on the chair and bench in the room were dirty and stained. Service in the Grand Cafe was poor. Breakfast service staff were lovely and free breakfast was nice. Overall a bit disappointed and I won't be back. Not worth the price.
7 nachten verbleven in april 2024
Reactie van Reception Manager op 27 apr 2024
Dear Ms Bower, Thank you for your feedback. We always appreciate our guests views good or bad so we can improve our service. Mistakes do happen in hotels and the team at Reception have been briefed on how to resolve such errors in the future. Furthermmore, Housekeeping have been informed to look at the room you stayed in condition. Feedback has also been provided to The Grand Cafe and the Breakfast Team. Hopefully we do get the opportunity to welcome you back to The Scotsman. Kind regardsThe Management Team

6/10 – Redelijk

Carole

Reisde met een groep
Very basic room, not in the least like the twin room expected from your website. Hot buffet breakfast very unappealing with tray of fried eggs hard and rubbery. Scrambled eggs a slightly sweet taste All told very disappointed in our stay. Certainly not worth the £300 plus . Expect more than this.
1 nacht verbleven in april 2024
Reactie van GM op 27 apr 2024
Dear Carole,Thank you for your review. We appreciate this crucial feedback so that we may do right by our future guests.I hope we have the chance to welcome you again.KInd Regards,Jan CoskunGeneral Manager

8/10 – Goed

Andrew

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very nice people and convenient. Public spaces were not optimal, but rooms were great.
2 nachten verbleven in april 2024
Reactie van GM op 26 apr 2024
Dear Andrew,Thank you for your review. I'm glad to see that you have enjoyed your stay overall and I hope we can welcome you again. Please also rest assured that we have made note of your comment regarding the public and will be looking to improve this for future.Haste Ye Back!Kindest Regards,Jan CoskunGeneral Manager

10/10 – Uitstekend

Christopher

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent location and beautiful building, great service and free scotch. Super!
1 nacht verbleven in april 2024
Reactie van GM op 21 apr 2024
Dear Christopher,Thank you for your positive review. I'm pleased to read that you have enjoyed your stay and I hope we can welcome you again.Haste Ye Back!Kindest Regards,Jan CoskunGeneral Manager

10/10 – Uitstekend

Vivienne

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2024
Reactie van GM op 21 apr 2024
Dear Vivienne,Thank you for your positive review. I'm pleased to read that you have enjoyed your stay and I hope we can welcome you again.Haste Ye Back!Kindest Regards,Jan CoskunGeneral Manager

10/10 – Uitstekend

Nicola

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent locations for the train station, the Royal mile and the old quarter. Lovely hotel.
2 nachten verbleven in april 2024
Reactie van GM op 21 apr 2024
Dear Nicola,Thank you for your positive review. I'm pleased to read that you have enjoyed your stay and I hope we can welcome you again.Haste Ye Back!Kindest Regards,Jan CoskunGeneral Manager

10/10 – Uitstekend

Gavin

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent hotel but access with construction is very difficult
4 nachten verbleven in maart 2024
Reactie van Jan Coskun General Manager op 9 apr 2024
Dear Gavin,Thank you for your positive review. I'm glad to read that you have enjoyed your stay with us overall and I hope we can welcome you again.Haste Ye Back!

8/10 – Goed

Carina

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Om personalen varit vänligare och mer hjälpsam skulle jag ge toppbetyg, men det allmänna bemötandet drar ner betyget avsevärt. Oredan vid frukosten (kaffemaskiner som behövde rengöras vilket personalen ignorerade) samt avsaknaden av något så elementärt som ost bör också nämnas. Att sedan bli inträngd i ett hörn i hissen när personal pressade sig på med en brickvagn, och ytterligare en anställd klämde sig in på nästa våning är inte gott bemötande av hotellgäster.
3 nachten verbleven in april 2024
Reactie van Jan Coskun General Manager op 9 apr 2024
Dear Carina,Thank you for your review. I apologise for the inconveniences that you have addressed in your writing, and the issues you've raised will be looked into so that we may do right by our future guests.I hope that we have the chance to welcome you again in the future.Warm Regards,

10/10 – Uitstekend

ARIADNA

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Es un hotel hermoso que te hace sentir la vibra de Edimburgo definitivamente regresaría, es espectacular
1 nacht verbleven in april 2024
Reactie van Jan Coskun General Manager op 9 apr 2024
Dear Ariadna,Thank you for your positive review. I'm glad to read that you have enjoyed your stay with us overall and I hope we can welcome you again.Haste Ye Back!

10/10 – Uitstekend

Susan

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent. Beautiful hotel and spacious room. Location is perfect for walking around town. Please be aware that parking is off site and about a 10 minute walk from the property. It was a little challenging for us to find the parking.
1 nacht verbleven in maart 2024
Reactie van Jan Coskun General Manager op 9 apr 2024
Dear Susan,Thank you for your positive review. I'm glad to read that you have enjoyed your stay with us overall and I hope we can welcome you again.We will look into the parking instructions being clearer for our future guests.Haste Ye Back!

10/10 – Uitstekend

Justin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Jan Coskun General Manager op 9 apr 2024
Dear Justin,Thank you for your positive review. I'm glad to read that you have enjoyed your stay with us overall and I hope we can welcome you again.Haste Ye Back!

10/10 – Uitstekend

Sheung Yung, Hong Kong

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent location
4 nachten verbleven in januari 2024
Reactie van Jan Coskun - General Manager op 1 apr 2024
Dear Sheung Yung,Thank you for your review. I'm glad you enjoyed your stay and please come again soon!Kindest Regards,

10/10 – Uitstekend

Claire Louise

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024
Reactie van Jan Coskun, General Manager op 6 apr 2024
Dear Claire Louise,Thank you for your positive review. I'm glad you have enjoyed your time with us and I hope we can welcome you again soon.Haste Ye Back!Kindest Regards,

10/10 – Uitstekend

Daryl Ann

3 nachten verbleven in maart 2024
Reactie van GM op 21 apr 2024
Dear Daryl Ann,Thank you for your positive review. I'm pleased to read that you have enjoyed your stay and I hope we can welcome you again.Haste Ye Back!Kindest Regards,Jan CoskunGeneral Manager

10/10 – Uitstekend

Donald

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was a great hotel. Centrally located. Across the street from Waverly Station and you can walk to most anything in the city. Staff was very nice and the rooms and common areas were kept clean. The restaurant had a good selection of classic Scottish fare and reasonably priced.
6 nachten verbleven in maart 2024
Reactie van Jan Coskun - General Manager op 1 apr 2024
Dear Donald,Thank you for you positive review. I'm pleased to see that you've enjoyed your stay with us, and I hope we can welcome you again sometime soon.Haste Ye Back!Kindest Regards,

10/10 – Uitstekend

Henry

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Absolutely fantastic
1 nacht verbleven in maart 2024
Reactie van Jan Coskun - General Manager op 30 mrt 2024
Dear Henry,Thank you for your positive review. I'm glad to see you have enjoyed your time with us and I hope we can welcome you again in the future.Haste Ye Back!

10/10 – Uitstekend

Charlotte

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I came to Scotland to celebrate my 50th birthday and when the front desk found out they sent chocolates to our room and a bottle of champagne! They made my week and my birthday so very special and we will for sure stay here again!
6 nachten verbleven in maart 2024
Reactie van Jan Coskun - General Manager op 30 mrt 2024
Dear Charlotte,Thank you for your positive review. I'm pleased to read that we managed to make your special day all the more memorable. I hope we have the chance to welcome you again soon.Haste Ye Back!

10/10 – Uitstekend

Becky

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Beautiful old hotel. Staff was very professional and attentive. Our suite was gorgeous. Beautiful views. Spacious.
3 nachten verbleven in maart 2024
Reactie van Jan Coskun - General Manager op 27 mrt 2024
Dear Becky,Thank you for your positive review. I'm pleased to read that you have enjoyed your stay with us and I hope that we can welcome you again sometime soon.Kindest Regards,

10/10 – Uitstekend

Sarah

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our room was spacious & beautiful. The hotel staff was friendly & helpful & the hotel itself was clean & central to everything. Great hotel & stay.
3 nachten verbleven in maart 2024
Reactie van Jan Coskun - General Manager op 27 mrt 2024
Dear Sarah,Thank you for your positive review. I'm pleased to read that you have enjoyed your stay with us and I hope we can welcome you again sometime soon.Haste Ye Back!Kindest Regards,

10/10 – Uitstekend

James, Solvang

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent accommodations. The staff was friendly, prompt and very helpful. The food in the restaurant was delicious and there were other options within walking distance. The property is in old town where history took place. The train station is just across the street and that was very convenient for those travelers coming by train. The only item to note is that the nearby bridge is being reconstructed so there is some congestion from the construction site; however, we did not hear it from our room
3 nachten verbleven in maart 2024
Reactie van Jan Coskun - General Manager op 23 mrt 2024
Dear James,Thank you for your positive review. I'm pleased to read that you have enjoyed your stay and I hope that we can welcome you again in the near future.Haste Ye Back!

10/10 – Uitstekend

Glenn

Reisde met partner
Room was fabulous , Views of the castle and princess street. Ordered room service , meals were excellent . Only problem was finding access to the Market Street entrance , due to work on the north bridge street. Suggestion would be to advise the postal code of that enterance,or a nearby business on market street . Great stay , have stayed our last four trips to Edinburgh.
3 nachten verbleven in maart 2024
Reactie van Jan Coskun - General Manager op 23 mrt 2024
Dear Glenn,Thank you for your positive review. I'm pleased to read that you enjoyed your stay, and I hope that we have a chance to welcome you again in the future.I apologise you had trouble finding the Market Street Entrance. Directions should have been in your confirmation. If they were not, I am truly sorry. This would have been remiss of us.Haste Ye Back!

10/10 – Uitstekend

Kimberly, Fall River

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful hotel and perfect location!
2 nachten verbleven in maart 2024
Reactie van Jan Coskun General Manager op 10 mrt 2024
Dear Kimberly, Thank you very much for taking the time to leave us a review. Looking forward to welcoming you back in Edinburgh! Kindest Regards, Jan Coskun General Manager

10/10 – Uitstekend

Amy

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Beautiful rooms and the perfect spot to enjoy Edinburgh. All three rooms we had were very comfortable and designed lovely.
1 nacht verbleven in maart 2024
Reactie van Jan Coskun General Manager op 9 mrt 2024
Dear Amy, Thank you so much for taking the time to leave us such good Feedback. We are happy that you enjoyed the comfort and spaciousness of our room. Looking forward to welcoming you back in Edinburgh! Kindest Regards,

6/10 – Redelijk

Martyn

1 nacht verbleven in februari 2024
Reactie van Jan Coskun - General Manager op 23 mrt 2024
Dear Martyn,Thank you for your review. I would be keen to learn how we could have gotten a full 5 out of 5. Please feel free to be in touch with me personally so that I may know more about your experience and how we can improve for future guests.I look forward to hearing from you.Haste Ye Back!

10/10 – Uitstekend

Clive

Reisde met partner
Positief: Voorzieningen
Easy access from railway station ,entrance to hotel on same level as road via doorway to lift. Friendly and helpful staff through out the hotel
2 nachten verbleven in februari 2024
Reactie van Jan Coskun - General Manager op 21 feb 2024
Dear Clive,Thank you for your review. We appreciate your kind words, and I hope we can welcome you again in the future.Kindest Regards,

10/10 – Uitstekend

Alison

3 nachten verbleven in februari 2024
Reactie van Jan Coskun - General Manager op 21 feb 2024
Dear Alison,Thank you for your review. I hope we can welcome you again in the future.Kindest Regards,

10/10 – Uitstekend

Sophie

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I went to stay in this hotel with my mum for valentines and in our room they put some chocolates in are room and Theo’s was a people were nice and I can wait to come back. I had so much fun. Zara-rose, 8 years old.
1 nacht verbleven in februari 2024
Reactie van Jan Coskun - General Manager op 21 feb 2024
Dear Sophie,Thank you for your review. I hope we can welcome you again in the future.Kindest Regards,

10/10 – Uitstekend

M S

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel which is conveniently located opposite Waverley Train station. Staff all very friendly and polite. All the visitor attractions nearby.
1 nacht verbleven in februari 2024
Reactie van Jan Coskun - General Manager op 21 feb 2024
Dear M.S,Thank you for your review. I hope we can welcome you again in the future.Kindest Regards,

10/10 – Uitstekend

Ian

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved our wee room, great location
1 nacht verbleven in februari 2024
Reactie van Jan Coskun General Manager op 18 feb 2024
Thank you, Ian, for your brilliant review! We do our best to make our guest's experience unforgettable! Looking forward to welcoming you back in Edinburgh! Kindest Regards, Jan Coskun General Manager