Details aan de buitenkant

Beoordelingen van Palace Inn

2.5 out of 5
Palace Inn
8778 Gateway Blvd E, El Paso, TX

Beoordelingen

9,4

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 844 van 1164 beoordelingen" "
Gastenscore: 8 - Goed. 235 van 1164 beoordelingen" "
Gastenscore: 6 - Redelijk. 50 van 1164 beoordelingen" "
Gastenscore: 4 - Matig. 20 van 1164 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 15 van 1164 beoordelingen" "

9,6/10

Netheid

9,4/10

Personeel en service

9,0/10

Voorzieningen

9,4/10

Staat van de accommodatie en faciliteiten

9,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

MICHAEL

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean Rooms great service
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Ashley

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room was really clean.
1 nacht verbleven in mei 2024
Reactie van Palace Inn Blue El Paso, Texas op 21 mei 2024
Clean accommodations are what we like to deliver to our guests at the Palace Inn Blue El Paso, Texas. Thank you very much for your review and we hope to see you again soon.

10/10 – Uitstekend

luis

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
👍
1 nacht verbleven in mei 2024
Reactie van Palace Inn Blue El Paso, Texas op 20 mei 2024
Thank you for choosing to stay with us at the Palace Inn Blue El Paso, Texas. We are happy to know you liked our clean accommodations and that we were able to meet your expectations. It was a pleasure to have you as our guest, and we hope to see you again soon.

10/10 – Uitstekend

Isabel

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Property is clean and the staff is always nice.
2 nachten verbleven in mei 2024
Reactie van Palace Inn Blue El Paso, Texas op 20 mei 2024
Thank you for your review and feedback. It's always appreciated.

10/10 – Uitstekend

Virgil

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Quite
1 nacht verbleven in mei 2024
Reactie van Palace Inn Blue El Paso, Texas op 21 mei 2024
We appreciate your feedback, Virgil. It was a pleasure having your company at the Palace Inn Blue El Paso, Texas. Please tell us about your future experiences!

8/10 – Goed

kyle

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Palace Inn Blue El Paso, Texas op 19 mei 2024
Thank you for your feedback. It's always appreciated. We look forward to your next visit to the Palace Inn Blue El Paso, Texas!

10/10 – Uitstekend

Pietro

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel was really clean and in a quiet area! Room was nice and renovated! Definitely recommend
1 nacht verbleven in mei 2024
Reactie van Palace Inn Blue El Paso, Texas op 17 mei 2024
Thank you for sharing this positive review. We appreciate your feedback. And we hope you’ll stop by again soon when you’re in the neighborhood.

10/10 – Uitstekend

Alma, Dallas

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great little gem of a place to stay
1 nacht verbleven in mei 2024
Reactie van Palace Inn Blue El Paso, Texas op 16 mei 2024
Thank you, Alma for your kind review of the Palace Inn Blue El Paso, Texas. It was a pleasure having you stay with us and we look forward to welcoming you back!

10/10 – Uitstekend

Ana

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
everything was very good
1 nacht verbleven in mei 2024
Reactie van Palace Inn Blue El Paso, Texas op 16 mei 2024
Your feedback in regard to your time spent with us is always important. Thank you for being our valued guest and we hope to see you soon!

8/10 – Goed

Isabel

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property and customer service was very good. I’ve stayed at the hotel a few times but this stay was a little different. I had little hair on the sink and in the shower as if someone shaved and it was not cleaned up. The second thing there was a party next door last night and the noise lasted an hour before it finally stopped or before someone stopped them. Other than that I do hope to stay here again.
1 nacht verbleven in mei 2024
Reactie van Palace Inn Blue El Paso, Texas op 13 mei 2024
Thank you for sharing the highlights of your stay at the Palace Inn Blue El Paso, Texas. Your feedback is important to us and we will address your concerns with our housekeeping staff. Please let us know if a neighbor is too loud during your stay and we will take care of the situation immediately.

10/10 – Uitstekend

Eddy

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good hotel
2 nachten verbleven in mei 2024
Reactie van Palace Inn Blue El Paso, Texas op 12 mei 2024
Thank you very much for your great recommendation, Eddy! We look forward to your return to the Palace Inn Blue El Paso, Texas.

10/10 – Uitstekend

MARTIN

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Palace Inn Blue El Paso, Texas op 13 mei 2024
Thank you for your recommendation of the Palace Inn Blue El Paso, Texas. It was a pleasure serving you!

10/10 – Uitstekend

Irene

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly associate, clean room plenty of parking.
1 nacht verbleven in mei 2024
Reactie van Palace Inn Blue El Paso, Texas op 11 mei 2024
Thank you for choosing to stay at the Palace Inn Blue El Paso, Texas. We are glad you had a pleasant stay and that our staff was attentive to your needs. We value your feedback and hope to welcome you again so we can make your next visit excellent.

10/10 – Uitstekend

Mariana

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was very good
3 nachten verbleven in mei 2024
Reactie van Palace Inn Blue El Paso, Texas op 11 mei 2024
We appreciate your great feedback, Mariana and we're so happy to hear that your stay at the Palace Inn Blue El Paso was very good. It was a pleasure serving you, we look forward to your return.

10/10 – Uitstekend

Mely

Reisde met familie
Positief: Voorzieningen
Me gustó en general la atención, limpieza y fácil acceso
1 nacht verbleven in mei 2024
Reactie van Palace Inn Blue El Paso, Texas op 9 mei 2024
Thank you, Mely! We look forward to your return to us.

10/10 – Uitstekend

Fermin

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Highly recommended !!! Clean and quite !!
2 nachten verbleven in mei 2024
Reactie van Palace Inn Blue El Paso, Texas op 9 mei 2024
We appreciate you taking time out of your busy day to recognize our efforts. Our team strives to deliver excellent service, so learning that we have succeeded brightens our day and builds morale. Thanks again for being our guest, and we hope to see you again soon!

10/10 – Uitstekend

venicea

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Palace Inn Blue El Paso, Texas op 8 mei 2024
Thanks for the great review, Venicea! The team at the Palace Inn Blue El Paso, Texas is thrilled you’re so happy with your time spent at our hotel. We look forward to another great stay with us.

10/10 – Uitstekend

Sandra

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Stayed one night it was great super clean and quite
1 nacht verbleven in mei 2024
Reactie van Palace Inn Blue El Paso, Texas op 9 mei 2024
Thank you for your great recommendation, Sandra! It was a pleasure serving you and we look forward to your future experiences.

10/10 – Uitstekend

Angie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Amazing place, met expectations. I will definitely stay again.
1 nacht verbleven in mei 2024
Reactie van Palace Inn Blue El Paso, Texas op 12 mei 2024
Your feedback is really appreciated. Thank you for reviewing the Palace Inn Blue El Paso, Texas and we look forward to your return to us.

8/10 – Goed

Stan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nothing fancy; breakfast was "continental" but adequate. Staff was friendly and helpful. Overall, good accomodations at a reasonable rate.
1 nacht verbleven in april 2024
Reactie van Palace Inn Blue El Paso, Texas op 7 mei 2024
We are happy to hear you had a positive experience with us at the Palace Inn Blue El Paso, Texas! We value all of our guests comments and concerns and we look forward to another opportunity to serve you in the future.

10/10 – Uitstekend

Juan Luis, CDMX

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
El hotel está recién renovado las instalaciones, se ven muy bien, muy bien equipado, tiene un refrigerador de muy buen tamaño, cocineta, fácil accesar a la calle 10. Que te lleva a todos lados en El Paso.
1 nacht verbleven in mei 2024
Reactie van Palace Inn Blue El Paso, Texas op 3 mei 2024
Thank you for your great review and recommendation. The entire staff at the Palace Inn Blue El Paso, Texas and we look forward to your return to us.

10/10 – Uitstekend

Alexis

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Palace Inn Blue El Paso, Texas op 4 mei 2024
It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

10/10 – Uitstekend

Michael

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Service was excellent. Very helpful staff. Room smelled really nice.
1 nacht verbleven in april 2024
Reactie van Palace Inn Blue El Paso, Texas op 1 mei 2024
Thank you for being our guest and for sharing about your visit. We truly value our guests' comments and concerns. Your recommendation is appreciated, and we look forward to welcoming you again to the Palace Inn Blue El Paso, Texas!

10/10 – Uitstekend

Edgar

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean and quiet.
1 nacht verbleven in april 2024
Reactie van Palace Inn Blue El Paso, Texas op 1 mei 2024
Comfortable and clean accommodations are what we want to deliver to our guests. Thank you for taking the time to share your experience with us at the Palace Inn Blue El Paso, Texas. We truly appreciate your recommendation and we look forward to welcoming you back again soon!

10/10 – Uitstekend

Kenda

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2024
Reactie van Palace Inn Blue El Paso, Texas op 30 apr 2024
Thank you for providing feedback on your recent experience at the Palace Inn Blue El Paso, Texas. We take pride in providing a clean and comfortable space for all of our guests, so our team appreciates that you noticed. We look forward to seeing you again soon.

4/10 – Matig

Jake

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The only glitch was at check in. The clerk could not find my reservation in their system. I showed her my confirmation from Expedia and after a while she gave me a room key; but there is an apparent disconnect with their reservation system and yours.
1 nacht verbleven in april 2024
Reactie van Palace Inn Blue El Paso, Texas op 27 apr 2024
We apologize for your check-in experience with us and we will be addressing this with our staff. Thank you for your valued business and we would like to have another opportunity to improve you next arrival experience.

10/10 – Uitstekend

Lazaro

Positief: Personeel en service, staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Palace Inn Blue El Paso, Texas op 27 apr 2024
We're delighted you had a superior experience with us at the Palace Inn Blue El Paso, Texas. It's a pleasure to know how much you enjoyed our facility and friendly service. Thank you for your recommendations, and we look forward to welcoming you again the next time you are in our area!

8/10 – Goed

Tracey

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
The front desk person checking us in was not friendly and seemed to be irritated! Maybe she was having a bad day.
1 nacht verbleven in april 2024
Reactie van Palace Inn Blue El Paso, Texas op 24 apr 2024
We apologize for your experience with our front desk clerk at check-in and this will be addressed. It was a pleasure having you as our guest, Tracey and we would like to have another opportunity to leave you with a better first impression. Thank you for your valued business.

8/10 – Goed

Andrew

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten
.
1 nacht verbleven in april 2024
Reactie van Palace Inn Blue El Paso, Texas op 24 apr 2024
Thank you for leaving your recommendation in regard to your stay with us at the Palace Inn Blue El Paso, Texas. We appreciate your feedback and look forward to welcoming you back again soon!

10/10 – Uitstekend

Virgil

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great place
1 nacht verbleven in april 2024
Reactie van Palace Inn Blue El Paso, Texas op 19 apr 2024
Thank you for taking the time to tell us about your experience. Customer experience and satisfaction are our priorities. Thank you for choosing our hotel, and we look forward to your next visit with us.

8/10 – Goed

Cherie

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean, large rooms and good location to restaurants and shopping.
1 nacht verbleven in april 2024
Reactie van Palace Inn Blue El Paso, Texas op 19 apr 2024
We appreciate you sharing your review with other travelers, and we are delighted you were satisfied with our service and accommodations! Thank you for choosing our hotel, and we look forward to your next visit with us.

10/10 – Uitstekend

Xinyu

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Cleanness
1 nacht verbleven in april 2024
Reactie van Palace Inn Blue El Paso, Texas op 19 apr 2024
Clean and comfortable accommodations are what we like to deliver to our guests. Thank you for your feedback and we look forward to welcoming you back again soon!

10/10 – Uitstekend

Virgil

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great place for the price
1 nacht verbleven in april 2024
Reactie van Palace Inn Blue El Paso, Texas op 18 apr 2024
Thank you very much, Virgil! We're pleased our price for value paid worked out well for your travel plans and we look forward to your next visit to the Palace Inn Blue, El Paso!

10/10 – Uitstekend

verna

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
There wasn't anything I didn't like. Check-in was great. Room was terrific, and complimentary breakfast was good.
1 nacht verbleven in april 2024
Reactie van Palace Inn Blue El Paso, Texas op 18 apr 2024
We appreciate you sharing your review with other travelers, and we are delighted you were satisfied with our service and accommodations! Thank you for choosing our hotel, and we look forward to your next visit with us.

10/10 – Uitstekend

Jean

Reisde met partner
Very nice and clean
1 nacht verbleven in april 2024
Reactie van Palace Inn Blue El Paso, Texas op 16 apr 2024
It is a pleasure to read your review of the Palace Inn Blue El Paso, Texas. We are thrilled that you enjoyed your stay with us! On behalf of everyone here, we would love to have you stay with us again the next time you visit our area.

10/10 – Uitstekend

Matt

Good property
2 nachten verbleven in april 2024
Reactie van Palace Inn Blue El Paso, Texas op 16 apr 2024
We truly appreciate our guests comments and concerns and we are thrilled you enjoyed our facility! We look forward to welcoming you back again in the future.

10/10 – Uitstekend

Isabel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Front desk was very professional and helpful. I would stay here again. It was very clean and smelled nice.
1 nacht verbleven in april 2024
Reactie van Palace Inn Blue El Paso, Texas op 15 apr 2024
It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

8/10 – Goed

Cranston, douglasville

1 nacht verbleven in april 2024
Reactie van Palace Inn Blue El Paso, Texas op 3 mei 2024
Thank you for your recommendation and for sharing your experience with the travel community. We look forward to welcoming you back again in the future.

8/10 – Goed

Aaron, Lake Mary

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good bang for buck
1 nacht verbleven in april 2024

8/10 – Goed

Regina

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Room very clean and conveniently located
1 nacht verbleven in april 2024
Reactie van Palace Inn Blue El Paso, Texas op 11 apr 2024
Thank you for your great recommendation in regard to your stay with us at the Palace Inn Blue El Paso. We look forward to seeing you return to us in the future.

6/10 – Redelijk

Sarah

Reisde met partner
Positief: Netheid
Negatief: Personeel en service, voorzieningen
The Palace Inn was fine for a night. Pros: pretty quiet and clean. Cons: overwhelming air freshener smell (if you are sensitive, heads up), and the first room we were put in the sheets needed more of a rinse - they still smelled strongly of bleach. The staff also aren’t particularly customer service oriented, although I’m guessing that could be a management problem more than a staff problem. Finally, the breakfast is pretty pathetic. Even an hour before it ends lots of stuff is out and the selection isn’t great to begin with. Summary: If you need a quiet and clean place to crash for the night it’ll do fine but I wouldn’t stay here expecting much more.
1 nacht verbleven in april 2024
Reactie van Palace Inn Blue El Paso, Texas op 11 apr 2024
Thank you for being our guest at the Palace Inn Blue El Paso. We appreciate your feedback and we have shared your concerns with the General Manager. We hope to have another opportunity to leave you with a much better impression.

10/10 – Uitstekend

JUAN

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Está muy bien ubicado enfrente de varias tiendas comerciales y restaurantes. Muy bonito cuarto, limpio, espacioso. Desayuno sencillo pero me gustó, fue una especie de lonche de huevo con carne como hamburguesa, un yogurth, café y otras opciones que no tome. Muy amable el personal, te hablan en español.
Reactie van Palace Inn Blue El Paso, Texas op 10 apr 2024
¡Apreciamos tu excelente reseña, Juan! Fue un placer tenerle como nuestro huésped y esperamos tener el placer de darle la bienvenida nuevamente en un futuro cercano.

8/10 – Goed

Joshua

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very modern interior of the rooms but the beds are pretty stiff. Great if you love that, but i like a little bit of give.
1 nacht verbleven in april 2024
Reactie van Palace Inn Blue El Paso, Texas op 10 apr 2024
Thank you for your recent stay at the Palace Inn Blue El Paso, Texas. We're glad that overall you enjoyed your time spent with us and we have shared your concerns with the team. We look forward to your return to us!

10/10 – Uitstekend

Daniel

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean , up to date interior and a nice staff . Travel from Austin 6 times a year and this is the best hidden gem of a Hotel .
1 nacht verbleven in februari 2024
Reactie van Palace Inn Blue El Paso, Texas op 8 apr 2024
What fantastic feedback, Daniel - we are so happy you enjoyed your visit. We look forward to having you stay with us again at the Palace Inn Blue El Paso, Texas the next time you are visiting the area.

10/10 – Uitstekend

Darin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Cleanliness
1 nacht verbleven in april 2024
Reactie van Palace Inn Blue El Paso, Texas op 8 apr 2024
We're so glad we left you with a good impression, Darin. Thank you for sharing your feedback in regard to your stay with us at the Palace Inn Blue El Paso.

10/10 – Uitstekend

don, Albuquerque

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excelent
2 nachten verbleven in april 2024
Reactie van Palace Inn Blue El Paso, Texas op 8 apr 2024
Thank you very much, Don! Please come back again the next time you are in the El Paso neighborhood!

10/10 – Uitstekend

Diana

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean and modern. Bed was comfortable.
2 nachten verbleven in maart 2024
Reactie van Palace Inn Blue El Paso, Texas op 5 apr 2024
Thank you, Diana! Your feedback is important to us and we look forward to having the pleasure of your company again at the Palace Inn Blue El Paso, Texas!

10/10 – Uitstekend

Enrique

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Second time i stay here. Here to visit family. The location is like 8 minutes to my family so location for me is wonderful. The rooms smell, and definitely very clean. Definitely will be staying here again.
7 nachten verbleven in maart 2024
Reactie van Palace Inn Blue El Paso, Texas op 5 apr 2024
Thank you so much for the review!  I’m glad to hear that you’re enjoying your experience with us.  We are committed to providing a pleasant experience for each of our guests and it's great to know that we’re meeting this goal. Thank you again for taking the time to share your feedback with us – it’s always appreciated.

10/10 – Uitstekend

ursula

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Room was clean and comfortable.
1 nacht verbleven in april 2024
Reactie van Palace Inn Blue El Paso, Texas op 5 apr 2024
Clean and comfortable accommodations are what we like to deliver to our guests at the Palace Inn Blue El Paso! We look forward to welcoming you back again soon, Ursula.

10/10 – Uitstekend

David

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Room was clean and smelled nice. Bed was comfortable .
1 nacht verbleven in april 2024
Reactie van Palace Inn Blue El Paso, Texas op 3 apr 2024
Thank you for choosing the Palace Inn Blue El Paso, Texas for your hospitality needs. We look forward to your next stay with us!