Exterieur

Beoordelingen van Silver Moon Inn

3 out of 5
Silver Moon Inn
175 Spruce Dr, Estes Park, CO

Beoordelingen

9,4

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 585 van 800 beoordelingen" "
Gastenscore: 8 - Goed. 169 van 800 beoordelingen" "
Gastenscore: 6 - Redelijk. 29 van 800 beoordelingen" "
Gastenscore: 4 - Matig. 12 van 800 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 5 van 800 beoordelingen" "

9,4/10

Netheid

9,6/10

Personeel en service

9,0/10

Voorzieningen

9,2/10

Staat van de accommodatie en faciliteiten

9,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Laura

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Such a beautiful property! Lovely staff and wonderful amenities for kids.
3 nachten verbleven in mei 2024

10/10 – Uitstekend

John

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice
2 nachten verbleven in mei 2024
Reactie van Isaac op 27 mei 2024
Thanks for staying with us and leaving us a great review, John! We're glad to hear you enjoyed your stay and hope to welcome you back again soon!

10/10 – Uitstekend

Timothy, Parker

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautifully landscaped, adjacent to mountain stream. Great amenities.
1 nacht verbleven in mei 2024
Reactie van Isaac C op 20 mei 2024
Thanks for staying with us and leaving us a review, Timothy! We're glad you enjoyed your stay along with our amenities and landscaping! We hope to welcome you back again soon!

10/10 – Uitstekend

Patricia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Sighting elk from our room
1 nacht verbleven in mei 2024
Reactie van Isaac C op 21 mei 2024
Thanks for staying with us and leaving us a review, Patricia! We're happy to hear you enjoyed your stay along with the wildlife out here! We hope to welcome you back again soon!

10/10 – Uitstekend

Rongkai

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A excellent and pleasant place to stay!
1 nacht verbleven in mei 2024
Reactie van Isaac C op 20 mei 2024
Thanks for staying with us and leaving us a review, Rongkai! We're glad you enjoyed your stay, and hope to welcome you back again soon!

6/10 – Redelijk

Lin

Reisde met familie
Positief: Personeel en service, voorzieningen
Bed is not comfortable and noisy between the rooms.
2 nachten verbleven in april 2024
Reactie van Isaac C op 28 apr 2024
Thank you for the review, Lin. We're sorry you were unhappy with the comfortability of the bed during your stay. We do have mattress toppers available as we know everyone's bed preferences differ! And you can always let the front desk know if you're having noise issues and we will do everything we can for you to get it resolved!

10/10 – Uitstekend

Michael

2 nachten verbleven in april 2024
Reactie van Isaac C op 12 mei 2024
Thank for staying with us and leaving us a review, Michael! We're happy to see you enjoyed your stay and hope to welcome you back again soon!

8/10 – Goed

Kelli

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The walls are thin and Wi-Fi kept knocking me off. Other than that it was amazing!
1 nacht verbleven in april 2024
Reactie van C.P op 16 apr 2024
Thank you for sharing your feedback with us, Kelli! We're glad you had an amazing experience overall. We apologize for any inconvenience caused by the thin walls and Wi-Fi interruptions. We'll definitely look into improving these aspects to ensure a more comfortable stay for you and our future guests. We hope to have the opportunity to welcome you back and provide an even better experience next time!

10/10 – Uitstekend

Philip

2 nachten verbleven in maart 2024
Reactie van Isaac C op 20 apr 2024
Thank you for leaving a review and staying with us, Philip! We're glad you enjoyed your time up here and hope to see you again soon!

10/10 – Uitstekend

Seon

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel was quiet and clean, and the public parking lot was right next to the hotel, so it was great to visit the area after moving the car
1 nacht verbleven in maart 2024
Reactie van Dylan Dunlap op 31 mrt 2024
Thank you for staying with us and leaving us a review, Seon! We are happy to hear you enjoyed your stay, along with our quietness, parking, and cleanliness. We hope to welcome you back again soon!

10/10 – Uitstekend

Keith

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice renovation! Excellent condition! The most convenient to downtown Estes Park!
1 nacht verbleven in maart 2024
Reactie van Dylan Dunlap op 24 mrt 2024
Thank you for staying with us and leaving us a review, Keith! We are happy to hear you enjoyed your stay, along with our renovations and location! We hope to welcome you back again soon!

10/10 – Uitstekend

Alexandre

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice cosy with very friendly staff. Comfy rooms. Very easy to downtown (2 minutes walk). Lots of dining options there. Very close to rocky mountain national Park. Loved it
2 nachten verbleven in maart 2024
Reactie van Dylan Dunlap op 24 mrt 2024
Thank you for staying with us and leaving us a review, Alexandre! We are happy to hear you enjoyed your stay along with our friendly staff, comfy rooms, and our location! We hope to welcome you back again soon!

10/10 – Uitstekend

Jessie

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The location was perfect for our family. The property was well kept and the creek that runs through adds a bit of charm. The fire pits and smores nightly were a great treat. The room was large and clean as can be. Highly recommend… the true standout at this property was the staff. The staff was absolutely amazing and I can’t speak highly enough for them.
4 nachten verbleven in maart 2024
Reactie van Dylan Dunlap op 24 mrt 2024
Thank you for staying with us and leaving us a review, Jessie! We are happy to hear you enjoyed your stay, along with our well kept property, the river, and our amazing staff! We hope to welcome you back again soon!

10/10 – Uitstekend

Kailey

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing customer service
1 nacht verbleven in februari 2024
Reactie van Johnny op 26 feb 2024
Thank you for such a stunning review Kailey! We're happy to hear you were so pleased with the customer service. We hope to see you again soon!

10/10 – Uitstekend

Becky

3 nachten verbleven in februari 2024
Reactie van Dylan Dunlap op 24 mrt 2024
Thanks for staying with us and leaving us a rating! We hope to welcome you back again soon!

10/10 – Uitstekend

BRENNA

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The folks here are very hospitable and personable. The room was very clean and felt very safe. We will be back!
1 nacht verbleven in januari 2024
Reactie van Johnny op 8 feb 2024
Thank you so much for the perfect score Brenna! We're glad you were pleased with our staff and that you felt safe while you stayed with us. We hope to see you again soon!

4/10 – Matig

joe

Reisde met partner
1 nacht verbleven in januari 2024
Reactie van C.P. op 27 feb 2024
Thank you for staying with us Joe and leaving a review. If there are specific areas where we can improve, please let us know. We value your input and hope to welcome you back for a better experience.

10/10 – Uitstekend

Patricia, Hendersonville

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wonderful place - quick access to historic Estes Park. Will stay there again on my next trip.
1 nacht verbleven in januari 2024
Reactie van Bridgette op 21 jan 2024
Thank you for staying with us, Patricia! We are glad you enjoyed your time at the hotel and in Estes Park. We look forward to seeing you in the future!

10/10 – Uitstekend

Nathaniel, Loveland

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024
Reactie van C op 9 jan 2024
We appreciate you leaving your review with us Nathaniel! We're glad it was such a great time and that we can see you back out here with us again.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Location is perfect for Estes. Easy to get to the river walk without having to drive. Great for the kids and pet friendly. The staff were polite and responsive. Would recommend to anyone trying to keep it simple in Estes.
4 nachten verbleven in december 2023
Reactie van C. P. op 9 jan 2024
We're delighted to hear you had a positive experience! The convenient location, ease of access to the river walk, and family/pet-friendly environment seem to have contributed to a great stay. It's wonderful that the staff's politeness and responsiveness stood out to you. Thanks for recommending the hotel to those seeking a straightforward experience in Estes!

10/10 – Uitstekend

Britt

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2023
Reactie van C. P. op 9 jan 2024
Thank you so much for leaving your review with us Britt! We're thrilled to see that it was a great time and we hope we can see you back out here with us again.

10/10 – Uitstekend

Matthew

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Place was great! Accomodations were great! Breakfast and smores was a good perk that we didn't know about. Chad at the front dest was awesome! Only thing even remotely negative, was there was construction going on in the front/courtyard, but really didn't affect us much. Overall GREAT stay for the price!
1 nacht verbleven in december 2023
Reactie van C. P. op 9 jan 2024
We're glad to hear you had a great experience! The accommodations, unexpected perks like breakfast and s'mores, and the excellent service from Chad made your stay enjoyable. It's good to know that the construction, though present, had minimal impact. Thanks for sharing your positive feedback on the overall value for the price!

6/10 – Redelijk

Adam

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 stars
Love the location. I would recommend staying on the third floor I could hear people walking above me constantly and we had a small problem with the shower squealing. You can't beat the location to all the shops, bars, and restaurants downtown.
2 nachten verbleven in december 2023
Reactie van C. P. op 6 jan 2024
Thank you for your recommendation and positive comments on our location. We apologize for the inconvenience with the noise on the second floor and the shower issue. We'll address these concerns to enhance the overall guest experience. We appreciate your feedback and hope to welcome you back for an improved stay in the future.

8/10 – Goed

Vicki

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice stay
We had a nice stay overall, but the heater kept going out and it was really cold.
1 nacht verbleven in december 2023
Reactie van C. P. op 6 jan 2024
Thank you for your feedback. We apologize for the inconvenience with the heater. We'll address this issue promptly to ensure a more comfortable experience for our guests. Please always feel free to reach out to our front desk with such issues! We appreciate your understanding and hope to have the opportunity to welcome you back for an improved stay.

10/10 – Uitstekend

Mark

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Front desk was very helpful and kind. Highly recommend this hotel.
1 nacht verbleven in december 2023
Reactie van C. P. op 6 jan 2024
Thank you for your kind words! We're thrilled to hear that our front desk team was helpful and kind during your stay. We appreciate your recommendation and hope to welcome you back soon!

8/10 – Goed

Nicole

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfect location, friendly staff!
Great little inn with friendly staff. The location was walking distance to the shops, and we loved the bubbling creek at our doorstep. My family enjoyed the hot tub and the s’mores that were provided. Our room was spacious enough for four of us. The beds were okay, my husband and I both struggled with the pillows that didn’t “deflate”. I was disappointed that renovations were in progress so it was a bit messy outside, but I guess that’s what happens when you visit during off season.
2 nachten verbleven in december 2023
Reactie van C. P. op 6 jan 2024
Thank you for sharing your experience! We're delighted to hear you enjoyed the friendly staff, convenient location, and amenities like the hot tub and s’mores. We apologize for any inconvenience caused by ongoing renovations. Your feedback on the pillows is noted, and we appreciate your understanding during the off-season. We hope to welcome you back for an even more enjoyable stay in the future.

8/10 – Goed

Danielle

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in december 2023
Reactie van Bridgette op 3 jan 2024
Thank you for staying with us, Danielle! We hope you had a great holiday, and look forward to seeing you again!

10/10 – Uitstekend

Michael

1 nacht verbleven in december 2023
Reactie van Bridgette op 21 jan 2024
Thank you for staying with us, Michael! We are pleased to see you enjoyed your trip. We hope to see you again!

10/10 – Uitstekend

Lisa James

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
great stay!
Awesome location, friendly staff, pet friendly too, will definitely stay here again! Once the outdoor renovations are done it will only enhance the property.
2 nachten verbleven in december 2023
Reactie van Bridgette op 3 jan 2024
Thank you for staying with us, Lisa! We are glad you enjoyed your stay. We are excited for the renovations to be complete as well. We look forward to seeing you again!

8/10 – Goed

Nahin A.

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Voorzieningen
Definitely wasn’t what I expected, wasn’t look the same as picture, probably because outside was under construction, but I would stay again. It’s okay. The breakfast just bagels and cereal
2 nachten verbleven in december 2023
Reactie van Bridgette op 3 jan 2024
Thank you for your feedback, Nahin! We apologize about the construction. We are certain the renovations will be worth the wait once completed! We hope to see you back so you can enjoy them as well!

10/10 – Uitstekend

Arthur

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Bridgette op 3 jan 2024
Thank you for staying with us, Arthur! We hope you had a wonderful holiday season, and look forward to seeing you again in the future.

10/10 – Uitstekend

Veronica

1 nacht verbleven in december 2023
Reactie van Bridgette op 20 dec 2023
Thank you for staying with us Veronica! We appreciate your feedback. We hope you have a wonderful holiday season, and hope to see you in the future!

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A lot of construction
1 nacht verbleven in december 2023
Reactie van Bridgette op 17 dec 2023
We do apologize for all of the construction going on during your stay. We hope you were able to enjoy the beautiful Estes park lights, and fresh air while up here though! Unfortunately this has been the most accessible time point in the year for it to be done. We are renovating our riverside seating area and are adding additional fire pits to enjoy! With weather permitting, we are hoping to have the project finished before summer time. We hope to see you back once it is finished and hope you enjoy your holiday season! Thank you for staying with us!

8/10 – Goed

Nicole

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Bridgette op 10 dec 2023
Thank you for staying with us, Nicole! We hope you have a wonderful winter, and we hope to see you back in the future :)

2/10 – Ontzettend slecht

Nicole

Positief: Netheid, comfort kamer
1 nacht verbleven in december 2023
Reactie van Dylan Dunlap op 22 dec 2023
Thank you for staying with us and providing us with a rating, Nicole. We are sorry to see your stay was not exceptional. We encourage our guests to reach out to us directly to help us understand what went wrong. We hope to welcome you back, and to make up for your stay!

10/10 – Uitstekend

Suzanne

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Quiet , clean and warm room and polite staff. Easy to check in and out. Would stay here again . Walking distance to many restaurants and shops.
2 nachten verbleven in december 2023
Reactie van C.P op 5 dec 2023
Thank you so much for the positive feedback and leaving your review Suzanne. It's great to see you had a great time with your room, our staff, and our location! It's always nice to be so close to downtown, either in the busy summer or colder winter months. We hope we can see you back out here with us again.

10/10 – Uitstekend

Kathryn

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Quiet and clean, great location and friendly staff! Very enjoyable stay!
2 nachten verbleven in november 2023
Reactie van Louie op 27 nov 2023
Thank you for staying with us Kathryn! we are glad you enjoyed your time here, hope to see you again soon!

10/10 – Uitstekend

Nicolas

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Beautiful hotel, friendly staff, very clean, great location! They offer free parking and breakfast. I’m really happy!
1 nacht verbleven in november 2023
Reactie van C.P op 24 nov 2023
Thank you so much for leaving your feedback and review, Nicolas! We're all happy to see that you enjoyed our beautiful hotel, our friendly staff, and of course the location. We hope we can see you back out here with us again in the future Nicolas!

10/10 – Uitstekend

Mitch

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
What a great little hideaway right at the end of downtown Estes. Excellent hot tub and quiet street. Almost everything was walkable and if it wasn’t it was a less than 5 minute drive . We highly recommend this hotel. The staff was also quick To React to anything we wanted or needed!
2 nachten verbleven in november 2023
Reactie van C.P op 24 nov 2023
Thank you so much for leaving your wonderful feedback, Mitch! It's nice to see that you enjoyed our location along with our hot tub as well. We also pride ourselves on our staff so it's great to see they were so helpful! We hope we can see you back out here with us again Mitch.

6/10 – Redelijk

Rachael

Reisde met familie en kleine kinderen
Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
Not the best but not the worste. Beds were comfortable
1 nacht verbleven in november 2023
Reactie van Louie op 16 nov 2023
Thank you for staying with us Rachael.

10/10 – Uitstekend

Robert

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very nice place. Would definitely stay there again.
3 nachten verbleven in november 2023
Reactie van Louie op 16 nov 2023
Thank you for staying with us, We are glad you enjoyed your stay

10/10 – Uitstekend

Amanda

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in november 2023
Reactie van Louie op 16 nov 2023
Thank you for staying with us Amanda. We hope to see you again soon.

8/10 – Goed

Julie

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
The rooms are small and on the shabbier side, but clean. The staff were terrific however and made the stay nice. Also, there's a pretty decent breakfast selection and snacks mid afternoon and in evening. The grounds are being renovated and will make the hotel really pretty.
4 nachten verbleven in november 2023
Reactie van C.P op 12 nov 2023
Thank you so much for staying with us and leaving a review, Julie! We will take in your feedback on our rooms but it's awesome to hear that our staff was so helpful for you. We also are happy to hear you enjoyed the breakfast as well as our nightly snacks, it's always nice ending the day with popcorn and s'mores! We're very excited to complete our renovations and love to see that you're excited as well. We hope to see you back up here with us again!

2/10 – Ontzettend slecht

Kelly

Reisde met partner
Negatief: Personeel en service, voorzieningen
VERY overpriced for what you get. Super disappointing - mgmnt was less than par, as well.
1 nacht verbleven in september 2023
Reactie van C.P op 12 nov 2023
We're terribly sorry to hear about your stay Kelly, please feel free to send us an email with more details at info@silvermooninn.com. We take great pride in our hotel, especially our staff in being helpful and accommodating, so please reach back out to us with more details anytime.

8/10 – Goed

William, St Simons Island

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was super helpful and friendly. There was construction going on out front so it wasn’t excellent but it will be. The outside fire pits and free s’more fixings were great fun!
1 nacht verbleven in november 2023
Reactie van C.P op 12 nov 2023
Thank you so much for staying with us and leaving a review, William! We're so glad to see that you had a great stay with us and enjoyed our nightly s'mores on the firepits. We are currently undergoing some renovations to our riverside area but we are very excited for our updates. We hope we can see you again with us in the future William!

10/10 – Uitstekend

Marty

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2023
Reactie van C.P op 3 nov 2023
Thank you so much for leaving your review and staying with us, Marty! We are so glad to see that you had a great time with us and we hope we can see you again in the future!

10/10 – Uitstekend

Roberto, Atizapan de Zaragoza

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023
Reactie van Dylan D op 1 nov 2023
Thank you for staying with us and leaving us a rating, Roberto! We are happy to see you enjoyed your stay, and we hope to see you again soon!

6/10 – Redelijk

Brandy

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van Dylan D op 25 okt 2023
Thank you for staying with us and leaving us a rating, Brandy! We are sorry to see your overall stay was not great. We encourage you to reach out to us directly to let us know if we can improve on anything. We hope to see you again!

10/10 – Uitstekend

Allison

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful property right on the water with great amenities like the s’mores and breakfast and walkable to downtown. Loved it.
1 nacht verbleven in oktober 2023
Reactie van C.P op 20 okt 2023
We appreciate you leaving your feedback and review, Allison! We're so happy to see you enjoy both our amenities and our location. Always a nice day to walk into downtown and then relax by the running water. We hope to see you back out here again Allison!

10/10 – Uitstekend

Oriana

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was the perfect place for our family of four. The staff were amazing (shout out to Chad) and very friendly and hospitable. There is a laid back feeling which just coincides perfectly with a vacation to the mountains. Super close to the downtown strip with shops and restaurants. Nightly s’mores and popcorn were a great little touch. Very close to RMNP entrances as well. It’s not fancy or bougie but it’s very charming and welcoming. We would stay again and recommend it as well.
5 nachten verbleven in oktober 2023
Reactie van C.P op 20 okt 2023
Thank you so much for your wonderful review Oriana! We're thrilled to hear that our hotel was the perfect fit for your family of four. Chad and our entire staff take great pride in providing a friendly experience (I appreciate the shoutout.) We're delighted you enjoyed the laid-back mountain vibe, the convenience of being close to downtown, and the added touches like nightly s'mores and popcorn. We look forward to hosting you again in the future and appreciate your recommendation!