Een bureau, een laptopwerkplek, een strijkplank/strijkijzer
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Beoordelingen van Courtyard by Marriott Seattle Everett Downtown

3 out of 5
Courtyard by Marriott Seattle Everett Downtown
3003 Colby Avenue, Everett, WA

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 479 van 760 beoordelingen" "
Gastenscore: 8 - Goed. 167 van 760 beoordelingen" "
Gastenscore: 6 - Redelijk. 61 van 760 beoordelingen" "
Gastenscore: 4 - Matig. 30 van 760 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 23 van 760 beoordelingen" "

9,2/10

Netheid

9,0/10

Personeel en service

8,6/10

Voorzieningen

9,2/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

travis

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great place to stay
4 nachten verbleven in april 2024

10/10 – Uitstekend

MaryAnn

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
All staff were exceptionally friendly and efficient. From check-in, at restaurant/bar and check-out. Will definitely stay here again when in area.
1 nacht verbleven in mei 2024
Reactie van Rae Lindberry op 13 mei 2024
Dear MaryAnn, On behalf of the entire hotel team, I want to thank you for sharing your experience with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

6/10 – Redelijk

douglas

Positief: Netheid, personeel en service
1 nacht verbleven in mei 2024
Reactie van Rae Lindberry op 13 mei 2024
Dear Douglas, Thank you for taking the time to share your recent experience at the Courtyard Everett with us. Your valuable feedback helps identify areas of opportunity for us to improve the guest experience. While I’m glad to hear you enjoyed your stay, I am curious to know if there were any elements of your visit we could have enhanced. The hotel team is committed to delivering an exceptional experience and are always brainstorming creative ways to exceed the expectations of our guests. At your convenience, feel free to share any additional feedback on how we can elevate your experience whenever your travels bring you back to Everett.

10/10 – Uitstekend

Suzanne

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very clean. Wonderful room. Easy parking garage access.
2 nachten verbleven in mei 2024
Reactie van Rae Lindberry op 11 mei 2024
Dear Suzanne, Thank you for your feedback. I am glad that you enjoyed your stay. We hope to welcome you again soon.

8/10 – Goed

Kiersten

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was good besides having band aids hanging from our smoke alarm which I was told due to people smoking in rooms trying to cover it up . Also box spring had a questionable color stain or something on it .
1 nacht verbleven in april 2024
Reactie van Rae Lindberry op 4 mei 2024
Dear Kiersten, Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention.Maintaining a clean atmosphere within our guest rooms and common areas is important and I apologize that we did not fulfill that expectation during your visit. Your feedback has been shared with our housekeeping leaders to ensure this is an isolated incident.

6/10 – Redelijk

Iona

Reisde met familie
Positief: Personeel en service
Negatief: Netheid
I’m rating this upon our arrival. The first room we were given was very unacceptable. When you open the door to enter there was a very bad oder. Everyone commented on the smell so it wasn’t just me. After getting settled in, I sat on the bed to see how comfortable, the pillows smelled so bad like dirty hair, then my granddaughter found dog hair all over the top of one bed, pulled back the sheets and there was hair in the bed. I decided that we at least needed clean pillows, I asked the staff member at the desk for pillows then told about the other things, without hast she moved us to a different room, when we walked in it was fresh and clean. The only thing about the new room was the shower knob kept falling so you had to hold it to control it otherwise your water got very hot. I would stay again , but it would not be my first choice.
2 nachten verbleven in april 2024
Reactie van Rae Lindberry op 4 mei 2024
Dear Iona, Thank you for taking the time to share your thoughts regarding this issue. Maintaining a clean atmosphere within our guest rooms and common areas is important and I apologize that we did not fulfill that expectation during your visit. The issues you faced when you checked in have been shared with our housekeeping leaders to ensure this is an isolated incident. Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.

10/10 – Uitstekend

Aaron

Positief: Voorzieningen
Clean and centrally located to restaurants.
1 nacht verbleven in april 2024
Reactie van Rae Lindberry op 4 mei 2024
Dear Aaron, Thank you for sharing your experience with us. It is always encouraging to hear positive feedback. Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered.

10/10 – Uitstekend

Anik

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Rae Lindberry op 24 apr 2024
Dear Anik, Thank you for sharing your experience with us. It is always encouraging to hear positive feedback.We hope to welcome you again soon.

8/10 – Goed

Sarah

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We came down just for one night from BC to take our kids to the Imagine Children’s Museum. The hotel staff was incredibly friendly, the underground parking was safe and there was a lot of it which I really appreciated. For the purpose of our trip you cant beat the location. The room was spacious, quiet and perfect for what we needed.
1 nacht verbleven in april 2024
Reactie van Rae Lindberry op 24 apr 2024
Dear Sarah, On behalf of the entire hotel team, I want to thank you for sharing your experience with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 – Uitstekend

Mitchell

3 nachten verbleven in april 2024
Reactie van Rae Lindberry op 11 mei 2024
Dear Mitchell, Thank you for providing your feedback. We hope to welcome you again soon.

6/10 – Redelijk

Xiomara

2 nachten verbleven in april 2024
Reactie van Rae Lindberry op 4 mei 2024
Dear Xiomara, Thank you for taking the time to share your recent experience at the Courtyard Everett with us. Your valuable feedback helps identify areas of opportunity for us to improve the guest experience. I am curious to know what elements of your visit we could have enhanced. The hotel team is committed to delivering an exceptional experience and are always brainstorming creative ways to exceed the expectations of our guests. At your convenience, feel free to share any additional feedback on how we can elevate your experience whenever your travels bring you back to Everett.

8/10 – Goed

emily

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good evening. My partner and I stayed at your hotel April 6th for my birthday and we generally were pleased with the stay, but a couple things of note occurred that I thought I would pass along. #1 Ennis was a joy. Great personality and very helpful, #2 the view was great #3 our TV didn’t work. We called the front desk and maintenance came, got it working, but told us not to turn it off or we would lose the connection! We left it on when we went to dinner, but it was still disconnected from service when we returned, so I had to watch SNL on my phone :( #4 there was no information in the room about WiFi, room service, food, fire exits, amenities etc. usually a room has a binder with info. We had nothing. We are returning to Everett next month for my partner’s birthday and may be returning to your hotel and hope the TV works! 🙂
1 nacht verbleven in april 2024
Reactie van Rae Lindberry op 9 apr 2024
Dear Emily, Thank you for taking the time to share your recent experience at the Courtyard Everett with us. Your valuable feedback helps identify areas of opportunity for us to improve the guest experience. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

8/10 – Goed

Dave

Reisde met familie
The room was really nice overall but the furniture was extremely uncomfortable….more the type of furniture that’s only meant to look at but not for relaxing. The swimming pool was extremely cold…..just room temperature…..maybe 70 deg. For a hotel of this caliber, it should be at least 85 deg. Coldest hotel pool ever so my son was very disappointed. Nice hotel otherwise. If it had comfortable furniture and a warm pool, I would rate it a 5 and come back often.
1 nacht verbleven in april 2024
Reactie van Rae Lindberry op 8 apr 2024
Dear Dave, Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with our leadership team.

8/10 – Goed

Alexandra

1 nacht verbleven in april 2024
Reactie van Rae Lindberry op 4 mei 2024
Dear Alexandra, Thank you for taking the time to share your recent experience at the Courtyard Everett with us. Your valuable feedback helps identify areas of opportunity for us to improve the guest experience. While I’m glad to hear you enjoyed your stay, I am curious to know if there were any elements of your visit we could have enhanced. The hotel team is committed to delivering an exceptional experience and are always brainstorming creative ways to exceed the expectations of our guests. At your convenience, feel free to share any additional feedback on how we can elevate your experience whenever your travels bring you back to Everett.

10/10 – Uitstekend

Waylon

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
It was a great stay.
1 nacht verbleven in maart 2024
Reactie van Rae Lindberry op 3 apr 2024
Dear Waylon, Thank you for sharing your experience with us. It is always encouraging to hear positive feedback. Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered.

10/10 – Uitstekend

Linda

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was a perfect location for our needs.
1 nacht verbleven in maart 2024
Reactie van Rae Lindberry op 3 apr 2024
Dear Linda, Thank you for sharing your experience with us. It is always encouraging to hear positive feedback. Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered.

10/10 – Uitstekend

Cheryl

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
So nice.
1 nacht verbleven in maart 2024
Reactie van Rae Lindberry op 11 mrt 2024
Dear Cheryl, Thank you for your feedback! We hope to welcome you again soon.

10/10 – Uitstekend

chris san

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Rae Lindberry op 11 mrt 2024
Dear Chris, Thank you for your feedback! We hope to welcome you again soon!

10/10 – Uitstekend

Thomas

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Rae Lindberry op 1 mrt 2024
Dear Thomas, Thank you for sharing your experience with us. We hope to welcome you again soon.

8/10 – Goed

Stephanie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Rae Lindberry op 22 feb 2024
Dear Stephanie, Thank you for taking the time to share your recent experience at the Courtyard Everett with us. Your valuable feedback helps identify areas of opportunity for us to improve the guest experience. While I’m glad to hear you enjoyed your stay, I am curious to know if there were any elements of your visit we could have enhanced. The hotel team is committed to delivering an exceptional experience and are always brainstorming creative ways to exceed the expectations of our guests. At your convenience, feel free to share any additional feedback on how we can elevate your experience whenever your travels bring you back to Everett.

10/10 – Uitstekend

Raymond

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was friendly , the parking is in a safe underground parking garage that only guest can access. The rooms are clean and comfortable.
3 nachten verbleven in februari 2024
Reactie van Rae Lindberry op 15 feb 2024
Dear Raymond, Thank you for sharing your experience with us. It is always encouraging to hear positive feedback. Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. We hope to see you again soon.

10/10 – Uitstekend

Robert v

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Rae Lindberry op 15 feb 2024
Dear Robert, Thank you for your feedback. We hope to welcome you again.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
OK place to stay
1 nacht verbleven in februari 2024
Reactie van Rae Lindberry op 15 feb 2024
Thank you for taking the time to share your recent experience at the Courtyard Everett with us. Your valuable feedback helps identify areas of opportunity for us to improve the guest experience. While I’m glad to hear you enjoyed your stay, I am curious to know if there were any elements of your visit we could have enhanced. The hotel team is committed to delivering an exceptional experience and are always brainstorming creative ways to exceed the expectations of our guests. At your convenience, feel free to share any additional feedback on how we can elevate your experience whenever your travels bring you back to Everett.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van Rae Lindberry op 13 feb 2024
Thank you for sharing your experience with us. It is always encouraging to hear positive feedback. Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. We hope to welcome you again soon.

8/10 – Goed

Sharon

Reisde met familie
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Nice hotel
1 nacht verbleven in februari 2024
Reactie van Rae Lindberry op 10 feb 2024
Dear Sharon, Thank you for taking the time to share your recent experience at the Courtyard Everett with us. Your valuable feedback helps identify areas of opportunity for us to improve the guest experience. While I’m glad to hear you enjoyed your stay, I am curious to know if there were any elements of your visit we could have enhanced. The hotel team is committed to delivering an exceptional experience and are always brainstorming creative ways to exceed the expectations of our guests. At your convenience, feel free to share any additional feedback on how we can elevate your experience whenever your travels bring you back to Everett.

6/10 – Redelijk

Craig, Omaha

Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Hot tub had cold water all three days I was there. Breakfast menu was very small
3 nachten verbleven in februari 2024
Reactie van Rae Lindberry op 8 feb 2024
Dear Craig, Providing the highest level of hospitality is our number one priority and I sincerely apologize for falling short of your expectations. I have shared your feedback with our leadership team, so we can do our best to ensure this does not occur again. We hope to see you again. Feel free to let me know if there is anything we can do to make your next stay a memorable one.

2/10 – Ontzettend slecht

Patrick

Negatief: Personeel en service, comfort kamer
Complete let down and waste of money.
Hot tub put of order, no room delivery of necessities, no continental breakfast, instead a Starbucks?! Not wprth the price and I stay with Hilton a lot.
1 nacht verbleven in februari 2024
Reactie van Rae Lindberry op 8 feb 2024
Dear Patrick, Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with our leadership team. Once again, thank you for taking the time to share your feedback. We hope to see you again. Feel free to let me know if there is anything we can do to make your next stay a memorable one.

8/10 – Goed

Monica

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Windows too thin.
We had three people in our party and stayed in a beautiful 5th floor, corner room suite, that overlooked the city. Our room had one king bed and a sofa bed. We had to request bedding for the sofa bed since there wasn't any additional bedding in the room. The windows in the room were terrible. Because we overlook the city we had all the sounds of the city coming into the room. We had to check and make sure the windows weren't actually open to explain the noise. The windows are just cheep and thin, which is disappointing done this was a Marriott.
1 nacht verbleven in januari 2024
Reactie van Rae Lindberry op 29 jan 2024
Dear Monica, Thank you for taking the time to share your recent experience at the Courtyard Everett with us. Your valuable feedback helps identify areas of opportunity for us to improve the guest experience.The hotel team is committed to delivering an exceptional experience and are always brainstorming creative ways to exceed the expectations of our guests. At your convenience, feel free to share any additional feedback on how we can elevate your experience whenever your travels bring you back to Everett.

10/10 – Uitstekend

judy

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The workers were really friendly and helpful!
1 nacht verbleven in januari 2024
Reactie van Rae Lindberry op 29 jan 2024
Dear Judy, Thank you for sharing your experience with us. It is always encouraging to hear positive feedback. Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 – Uitstekend

Kamera

1 nacht verbleven in januari 2024
Reactie van Rae Lindberry op 29 jan 2024
Dear Kamera, Thank you for sharing your experience with us. It is always encouraging to hear positive feedback. Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 – Uitstekend

Veronica

1 nacht verbleven in januari 2024
Reactie van Rae Lindberry op 3 apr 2024
Dear Veronica, Thank you for sharing your experience with us. It is always encouraging to hear positive feedback. Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered.

10/10 – Uitstekend

Paul

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in januari 2024
Reactie van Rae Lindberry op 29 jan 2024
Dear Paul, Thank you for sharing your experience with us. It is always encouraging to hear positive feedback. Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

6/10 – Redelijk

Jean

Zakenreiziger
It was convenient and easy in easy out.
1 nacht verbleven in januari 2024
Reactie van Rae Lindberry op 26 jan 2024
Dear Jean, Thank you for taking the time to share your recent experience at the Courtyard Everett with us. Your valuable feedback helps identify areas of opportunity for us to improve the guest experience. While I’m glad to hear you enjoyed your stay, I am curious to know if there were any elements of your visit we could have enhanced. The hotel team is committed to delivering an exceptional experience and are always brainstorming creative ways to exceed the expectations of our guests. At your convenience, feel free to share any additional feedback on how we can elevate your experience whenever your travels bring you back to Everett.

10/10 – Uitstekend

Corey

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Rae Lindberry op 26 jan 2024
Dear Corey, Thank you for sharing your experience with us. It is always encouraging to hear positive feedback. Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 – Uitstekend

Jamal

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice staff, also the food is amazing I recommend the steak burger very very good! Definitely a place to come back too.
2 nachten verbleven in januari 2024
Reactie van Rae Lindberry op 22 jan 2024
Dear Jamal, Thank you for sharing your experience with us. It is always encouraging to hear positive feedback. Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

6/10 – Redelijk

Melissa

Reisde met familie
Positief: Personeel en service, comfort kamer
Room was nice, the pool area was discussing.
The room was tidy and clean, however the pool and the pool area needed attention, we spent a lot of time there so I was able to observe the same dirty areas 2 days in a row. Hair in the pool, around the pool, in the shower room, as well as what appeared to be vomit in the shower room.
1 nacht verbleven in januari 2024
Reactie van Rae Lindberry op 22 jan 2024
Dear Melissa, Maintaining a clean atmosphere within our guest rooms and common areas is important and I apologize that we did not fulfill that expectation during your visit. The state of the pool area has been shared with our housekeeping leaders to ensure this is an isolated incident.We hope to see you again. Feel free to let me know if there is anything we can do to make your next stay a memorable one.

10/10 – Uitstekend

melissa

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Rae Lindberry op 22 jan 2024
Dear Melissa, Thank you for sharing your experience with us. We hope to welcome you again soon.

2/10 – Ontzettend slecht

Jennifer

1 nacht verbleven in januari 2024
Reactie van Rae Lindberry op 17 jan 2024
Dear Jennifer, Thank you for taking the time to share your recent experience at the Courtyard Everett with us.Your valuable feedback helps identify areas of opportunity for us to improve the guest experience. I am sorry to hear that you did not enjoy your stay and I am curious to know what elements of your visit we could have enhanced.The hotel team is committed to delivering an exceptional experience and are always brainstorming creative ways to exceed the expectations of our guests. At your convenience, feel free to share any additional feedback on how we can elevate your experience whenever your travels bring you back to Everett.

10/10 – Uitstekend

Holly

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely room, clean, very quiet
1 nacht verbleven in januari 2024
Reactie van Rae Lindberry op 17 jan 2024
Dear Holly, Thank you for sharing your experience with us. It is always encouraging to hear positive feedback. Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 – Uitstekend

Hope

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Highly recommend to others
Reactie van Rae Lindberry op 17 jan 2024
Dear Hope, Thank you for sharing your experience with us. It is always encouraging to hear positive feedback. Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 – Uitstekend

Louie

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This place was nice. Very safe area. Clean and modern rooms and decor. Definitely recommend staying here!!!
1 nacht verbleven in januari 2024
Reactie van Rae Lindberry op 11 jan 2024
Hi Louie, On behalf of the entire hotel team, I want to thank you for sharing your experience with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 – Uitstekend

Jeffrey

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Rae Lindberry op 8 jan 2024
Dear Jeffrey, Thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.

10/10 – Uitstekend

Mary

Reisde met partner
Positief: Voorzieningen
1 nacht verbleven in januari 2024
Reactie van Rae Lindberry op 8 jan 2024
Dear Mary, Thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.

4/10 – Matig

jennifer

Reisde met familie
Negatief: Netheid, personeel en service
Sauna was not working. No parking for guest. No safety box. No complementary lotion in the bathroom. No drinking glass/plastic in the bathroom. No complementary water for guest. We were told that the two room were connected to each other. My sister from Canada but it was actually occupied since Jan 4th. Honestly. I am not coming back to this hotel. Sorry
1 nacht verbleven in januari 2024
Reactie van Rae Lindberry op 8 jan 2024
Dear Jennifer, Providing the highest level of hospitality is our number one priority and I sincerely apologize for falling short of your expectations. I have shared your feedback with our leadership team, so we can do our best to ensure this does not occur again.

10/10 – Uitstekend

Christopher

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Rae Lindberry op 8 jan 2024
Dear Christopher, Thank you for your feedback.

2/10 – Ontzettend slecht

Hui

1 nacht verbleven in januari 2024
Reactie van Rae Lindberry op 26 jan 2024
Dear Hui, Thank you for taking the time to share your recent experience at the Courtyard Everett with us.Your valuable feedback helps identify areas of opportunity for us to improve the guest experience. I am sorry it seems you did not enjoy your stay and I am curious to know if there were any elements of your visit we could have enhanced.The hotel team is committed to delivering an exceptional experience and are always brainstorming creative ways to exceed the expectations of our guests. At your convenience, feel free to share any additional feedback on how we can elevate your experience whenever your travels bring you back to Everett.

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten, comfort kamer
Negatief: Personeel en service
Not Great
This is the second year we booked for new years eve at this location. Last year we were told the pool was out of order so we left because… we were coming as a staycation so my kid could swim. This year we confirmed early and it was working so we continued with plans. The day before our stay we were emailed and said there was a problem with our room (suite, splurged for holiday) they offered us a different room at a discount and confirmed the pool was working. The room was large with a view but there was splatter on the ceiling (blood? Mold?) broken soap dispensers in the shower. The pool and whirpool hot tub were freezing the first day, the second day the pool heater was working and there was a sign on whirpool that it was out of order. There were no towels at the pool and water everywhere. We asked for towels and no one ever brought them. The coffee at the cafe was broken all they had was drip that tasted like gas station coffee in a starbucks cup they charged us $10 for. At a glance the hotel looks nice but there is a lot that needs improvement. We won’t stay again, we like the Delta a mile a way will stick with that next time.
1 nacht verbleven in december 2023
Reactie van Rae Lindberry op 8 jan 2024
Dear Guest, Providing the highest level of hospitality is our number one priority and I sincerely apologize for falling short of your expectations. I have shared your feedback with our leadership team, so we can do our best to ensure this does not occur again.

10/10 – Uitstekend

Alice

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This property is in a great location. There are many restaurants within walking distance. The views toward the Sound are beautiful. The staff is top notch!
1 nacht verbleven in december 2023
Reactie van Rae Lindberry op 4 jan 2024
Dear Alice, Thank you for sharing your experience with us. We hope to welcome you again soon.

6/10 – Redelijk

Erik

Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023
Reactie van Rae Lindberry op 8 jan 2024
Dear Erik, Thank you for your feedback.

10/10 – Uitstekend

Damien

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Family trip
Very late check in was easy. Our two rooms were already organised to be next to each other by the hotel. Big rooms. Very comfortable beds. Bathroom was very clean and spacious. Check in and check out was very efficient.
1 nacht verbleven in december 2023
Reactie van Rae Lindberry op 4 jan 2024
Dear Damien, Thank you for sharing your experience with us. We hope to welcome you again soon.