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Beoordelingen van Executive Residency by Best Western Navigator Inn & Suites

2.5 out of 5
Executive Residency by Best Western Navigator Inn & Suites
10210 Evergreen Way, Everett, WA

Beoordelingen

8,2

Zeer goed

Gastenscore: 10 - Uitstekend. 477 van 1003 beoordelingen" "
Gastenscore: 8 - Goed. 282 van 1003 beoordelingen" "
Gastenscore: 6 - Redelijk. 130 van 1003 beoordelingen" "
Gastenscore: 4 - Matig. 55 van 1003 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 59 van 1003 beoordelingen" "

8,4/10

Netheid

8,8/10

Personeel en service

8,2/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Carol

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
No maid service to the room during my stay. The key kept stop working
3 nachten verbleven in mei 2024

10/10 – Uitstekend

Marco

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hotel is a great place to stay.clean and comfortable.great if you like to have a little extra room.
1 nacht verbleven in mei 2024

6/10 – Redelijk

SUSAN

Positief: Netheid, personeel en service
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Brad

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I wish the pool was bigger and the hot tub worked. I recognize we had access to another recreation club, but the convenience of these two amenities in the hotel would have been nice after a long day of work. I really liked how you didn't clean my room except once during my 5-day stay. I felt my room was more private and why give me more "clean" towels after I used them only once. Nice policy.
7 nachten verbleven in mei 2024

10/10 – Uitstekend

Kellie

Reisde met huisdieren, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean ,Quiet and very nice rooms. Well worth the money.
1 nacht verbleven in mei 2024

6/10 – Redelijk

John

2 nachten verbleven in mei 2024

10/10 – Uitstekend

Dorothy

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was friendly. Well maintained hotel.
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Ricardo E

Reisde met familie
Positief: Netheid, personeel en service
Great stay while we were in town
2 nachten verbleven in mei 2024

10/10 – Uitstekend

kyle

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great breakfast and very nice rooms
2 nachten verbleven in april 2024

8/10 – Goed

YING TSZ

1 nacht verbleven in april 2024

8/10 – Goed

Rachel

2 nachten verbleven in april 2024

8/10 – Goed

YANRU

1 nacht verbleven in april 2024

10/10 – Uitstekend

Samantha

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Friendly staff, very helpful. However I stayed for 3 nights and was told I didn’t get cleaning service for that time frame of stay. I understand being short staffed, but A little refresh halfway through would have been nice.
3 nachten verbleven in april 2024

4/10 – Matig

Colby

Reisde met partner, Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
The guy at the check in was friendly and adjusted our room location to be closer to the elevator since my husband just had surgery. The parking lot had two vehicles that had the hood up and people were working on them, they appeared to have been there a while. There was a motorhome parked along the side of the hotel that was not in nice condition. The parking lot had people working on vehicles all night long, they were yelling and listening to loud music. The roadway by the hotel is very loud with cars racing. The people upstairs from us were fighting for 3 hours we called down stairs and advised the front desk. You can hear the next door neighbor when they were talking very clearly. You could hear the next door toilets flushing.
1 nacht verbleven in april 2024

10/10 – Uitstekend

chris

2 nachten verbleven in april 2024

6/10 – Redelijk

nesha

2 nachten verbleven in april 2024

8/10 – Goed

Jack

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice rooms. Pool was small. Tons of noisy kids kids running around the halls at 2-3am.
1 nacht verbleven in april 2024

10/10 – Uitstekend

Christopher J

4 nachten verbleven in april 2024

10/10 – Uitstekend

Matthew, Maple valley

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great staff for most part we’re awesome! Breakfast on point free laundry was nice touch and decent rooms !!! No complaints on 5-7 key reprints or even shrugged shoulders !
5 nachten verbleven in januari 2024

2/10 – Ontzettend slecht

Leah

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is a drug/crack/meth haven. I DID NOT CHECK IN. Drug dealers, prostitutes, filth. I felt UNSAFE. Expedia should delete this property from its listings. I waited in the parking lot for 15 min before going into the lobby. Illicit drug dealers, prostitutes checking in, street people surrounding the property. I tried without success to contact Expedia. I left the property and drove 6 hrs after driving for 8 hrs. I was repulsed by this hotel. I WANT MY MONEY REFUNDED. I will be contacting Expedia regarding this matter.
1 nacht verbleven in april 2024

8/10 – Goed

Michael

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The location is sort of hidden off a major location near a mall which was fine but homeless are terrible. Interrupted breakfast and ate up everything
1 nacht verbleven in april 2024

10/10 – Uitstekend

Claire

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024

2/10 – Ontzettend slecht

Victoria

1 nacht verbleven in maart 2024

8/10 – Goed

Colbert

Positief: Personeel en service
Good
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Peggy

Reisde met huisdieren, Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
very clean, modern, comfortable bed and pillows
1 nacht verbleven in maart 2024

8/10 – Goed

Cody

1 nacht verbleven in maart 2024

10/10 – Uitstekend

Sabrina

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024

10/10 – Uitstekend

Gergely

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Kids loved the airplane theme. Room was immaculate (clean and new). Only thing that we wish would have been better was warmer water in the swimming pool, as it was quite cold, and hot tub not foaming from too much chlorine in it, but that seem to have been resolved by the following morning. Would absolutely come back! And very friendly receptionist.
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Krystal

Reisde met huisdieren, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff and breakfast are incredible.
4 nachten verbleven in maart 2024
Reactie van GM Roel op 19 mrt 2024
It's wonderful to hear that you had such positive experiences with both the staff and breakfast during your stay! Hope to see you again!

10/10 – Uitstekend

Artem, Sacramento

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van GM Roel op 19 mrt 2024
Thank you for the perfect score.Hope to see you soon

8/10 – Goed

Rachel

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel itself and the staff was great, but the area was not. A lot of vagrants wandering around the parking lot.
4 nachten verbleven in februari 2024
Reactie van GM Roel op 19 mrt 2024
Thank you for sharing your feedback about your recent stay at the hotel. I'm glad to hear that you found the hotel itself and the staff to be great. However, I'm sorry to hear about your experience with the area surrounding the hotel, particularly with vagrants wandering around the parking lot.Safety and security are our priority. Thank you again for sharing your feedback, and I apologize for any inconvenience you encountered. If there's anything else I can assist you with, please let me know.Hope to see you again with a better experience.

4/10 – Matig

Emma

Reisde met partner
Positief: Netheid, personeel en service
Negatief: Voorzieningen
The hotel was just okay but not quite worth the price. The bed was super squeaky and loud, also everything outside could be heard as well. The air conditioning was also really old and loud and would start randomly through the night. The biggest disappointment was that the pool and hot tub was closed on both days we were there and there wasn’t much to make up for that. One of the reasons for choosing this hotel was for the hot tub and pool so if we had known it would be closed we would have booked a different hotel instead. Probably wouldn’t choose to come back again, but the staff were very nice and friendly.
1 nacht verbleven in februari 2024
Reactie van GM Roel op 19 mrt 2024
Thank you for sharing your feedback about your recent stay at the hotel. I'm sorry to hear that your experience did not meet your expectations, especially regarding the issues with the bed, noise disturbances, and the closure of the pool and hot tub.However, I'm glad to hear that you found the staff to be friendly and accommodating. Positive interactions with staff members can often make a difference in overall guest satisfaction, even in situations where other aspects of the stay may fall short.Hope to see you again with a better experience.

10/10 – Uitstekend

Demarcus

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice establishment and excellent breakfast!!!
1 nacht verbleven in februari 2024
Reactie van GM Roel op 19 mrt 2024
I'm glad to hear that you enjoyed your stay at the establishment and found the breakfast to be excellent! Positive feedback like yours is always appreciated by us and can help them understand what they're doing well.I hope your next stay is just as enjoyable! If there's anything else I can assist you with, feel free to let me know.

10/10 – Uitstekend

caryle

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van GM Roel op 19 mrt 2024
Thank you for the perfect score.Hope to see you soon

10/10 – Uitstekend

Nancy

5 nachten verbleven in december 2023

10/10 – Uitstekend

Janie

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Clean, good breakfast, nice staff. Only negative thing to much chlorine in hot tub 😊🙏
1 nacht verbleven in december 2023

8/10 – Goed

Demond

1 nacht verbleven in december 2023

4/10 – Matig

Robert

3 nachten verbleven in december 2023
Reactie van Bianca op 11 jan 2024
Thank you for your review regarding your recent stay with us.We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests.If we can be of further assistance, please don't hesitate to let us know.

10/10 – Uitstekend

Katherine

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Quiet hotel nice pool and good breakfast
Reactie van GM Roel op 19 mrt 2024
It's wonderful to hear that you had a pleasant experience at the hotel! A quiet environment, a nice pool, and a good breakfast can really enhance a guest's stay.Thank you for sharing your experience, and I'm glad to hear that you enjoyed your time at the hotel. If there's anything else I can assist you with, feel free to let me know!

10/10 – Uitstekend

Dale

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Pleasant Experience
The room was nice and great amenities.
1 nacht verbleven in december 2023

10/10 – Uitstekend

Luis

1 nacht verbleven in december 2023

10/10 – Uitstekend

Karen

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The place was very clean, The office staff very friendly. I was very impressed by the room and it's cleanliness. .
1 nacht verbleven in december 2023

10/10 – Uitstekend

Colby

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing
1 nacht verbleven in november 2023
Reactie van GM Roel op 4 dec 2023
Thank you for the positive rating. Hope to see you again and more enjoyable experiences for you.

2/10 – Ontzettend slecht

Diana

Reisde met familie
Positief: Personeel en service
Very close to busy road. Kids playing and talking in business room at midnight. Dog crying and howling for 2 hours above us. Woman outside our window sobbing and muttering for hours in her car with the door open till we/Security found the source of sobbing. No sleep till 3am
2 nachten verbleven in november 2023

10/10 – Uitstekend

Jendi

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Thank you
1 nacht verbleven in november 2023

10/10 – Uitstekend

Jennifer

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The front desk person was very welcoming. They have the hood coffee flavored creamer!
1 nacht verbleven in november 2023

10/10 – Uitstekend

Robert

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hwy 99 isn't my idea of a nice place to stay but the area around the Inn felt safe. There are lots of businesses if that's what you're looking for. I picked the Navigator Inn for the good price per night and it was close to the mall where I was planning to see a movie. The staff was really nice and I had a nice, spacious room with a kitchenette! That was an nice bonus. Clean linens and nice furniture. Very comfy. Plus, I lucked out and found a parking space that was covered.. it was raining pretty hard when I arrived, and off'n'on through the night.
1 nacht verbleven in november 2023

4/10 – Matig

deanna

Negatief: Netheid
The bathtub had a soap scum ring. I didnt see it until daylight. The only reason i get a room is for the soaking tub.
1 nacht verbleven in november 2023

10/10 – Uitstekend

Naomi

Positief: Netheid
2 nachten verbleven in november 2023

8/10 – Goed

Shane

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The place is very clean, staff are very nice and attentive. Its a really good value. My oniy concern which is no ones fault here but, the area is sketch. They do have security in the parking lot to look after your vehicles after 8pm however. Otherwise, I think its really good value hotel.
1 nacht verbleven in november 2023