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Beoordelingen van Hotel Indigo Everett - Waterfront Place, an IHG Hotel

3.5 out of 5
Hotel Indigo Everett - Waterfront Place, an IHG Hotel
1028 13th Street, Everett, WA

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 469 van 691 beoordelingen" "
Gastenscore: 8 - Goed. 129 van 691 beoordelingen" "
Gastenscore: 6 - Redelijk. 48 van 691 beoordelingen" "
Gastenscore: 4 - Matig. 27 van 691 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 18 van 691 beoordelingen" "

9,6/10

Netheid

9,4/10

Personeel en service

9,0/10

Voorzieningen

9,4/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Amal

Reisde met een groep
The room, the views, and the restaurant are so good. The swimming pool is not that great, inside a hot room full of chlorine.
1 nacht verbleven in mei 2024
Reactie van JL Howard, Front Office Manager op 20 mei 2024
Good Morning Amal! Thank you for the feedback! We really enjoyed having your family in! We look forward to seeing you again soon. Have a great day!

8/10 – Goed

Douglas

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The soap was way too fragrant and overpowering for my taste.
1 nacht verbleven in mei 2024
Reactie van JL Howard, Front Office Manager op 19 mei 2024
Thank you for the feedback Douglas! We hope to see you again. Have a great day!

10/10 – Uitstekend

Carol

5 nachten verbleven in januari 2024
Reactie van JL Howard, Front Office Manager op 11 mei 2024
Hi Carol! Thank you for staying with us! We hope to see you again soon. Have a great night!

10/10 – Uitstekend

Cody

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This hotel was amazing. The people where awesome the food was outstanding and the weather was perfect to top it off. Beautiful views and i cant wait to come back
2 nachten verbleven in april 2024
Reactie van JL Howard, Front Office Manager op 19 apr 2024
Good Morning Cody! We are so glad that you enjoyed your stay. Thank you for the kind feedback. We look forward to seeing you again. -JL Howard, Front Office Manager

10/10 – Uitstekend

Bruce, Prineville

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean
2 nachten verbleven in april 2024
Reactie van JL Howard, Front Office Manager op 13 apr 2024
Good morning Bruce! Thank your for the feedback. We hope to see you again soon.

8/10 – Goed

John

3 nachten verbleven in maart 2024
Reactie van JL Howard, Front Office Manager op 25 apr 2024
Hi John! Thank you for your review. We look forward to seeing you again soon. Have a wonderful day!

4/10 – Matig

Matthew

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
The bed was extremely uncomfortable.
1 nacht verbleven in maart 2024
Reactie van JL Howard, Front Office Manager op 27 mrt 2024
Hello Matthew! Thank you for your feedback. I am disappointed that you found the beds to be uncomfortable. I apologize for any inconvenience. I have forwarded this experience on to our Director of Operations. We will use your experience to get better. We hope you will give us another chance and we look forward to seeing you again. Have a great day!

10/10 – Uitstekend

Karen

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Greeting upon arrive by afternoon gentleman , getting a wc for my visiting sister for lunch and welcoming our dog Rusty just 11 lbs. Housekeeping helped us after spilling some coffee on our bed. They were great help.
2 nachten verbleven in maart 2024
Reactie van JL Howard, Front Office Manager op 27 mrt 2024
Hi Karen! Thank you for staying with us!

10/10 – Uitstekend

Katarzyna

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van JL Howard, Front Office Manager op 25 mrt 2024
Good Morning Katarzyna! Thank you for staying with us! We hope to see you again soon. Have a great day!

8/10 – Goed

Colin

1 nacht verbleven in maart 2024
Reactie van JL Howard, Front Office Manager op 13 apr 2024
Good Morning Colin! Thank you for staying with us! See you next time.

10/10 – Uitstekend

Jonathan

1 nacht verbleven in maart 2024
Reactie van JL Howard, Front Office Manager op 12 apr 2024
Good Morning Jonathan! Thank you for staying with us! We hope to see to see you again. Have a fabulous day!

8/10 – Goed

Nick

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I really love staying there every time I come home for a visit I love how clean it is and how Zen it is and the beautiful ocean views The only problem I have with the place this time was on my second night stay people were running up and down the halls and banging on my door and the people next door got in a fight so I got little to no sleep but the hotel stop was nice enough to refund my night stay there
2 nachten verbleven in maart 2024
Reactie van JL Howard, Front Office Manager op 22 mrt 2024
Hi Nick! Thank for your feedback. I am disappointed about the issues your incurred during your stay. I apologize for the inconvenience. I am glad that we were able to compensate. Additionally, I have forwarded your feedback on to our Director of Operations. We enjoyed having you and look forward to seeing you again soon. Have a great night!

8/10 – Goed

Jennifer

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Modern, well-maintained hotel. Exceptionally clean. Helpful and friendly staff. Excellent food options nearby.
1 nacht verbleven in maart 2024
Reactie van JL Howard, Front Office Manager op 18 mrt 2024
Hello Jennifer! Thank you for the support! We hope to see you again soon.

2/10 – Ontzettend slecht

Dave

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hot was clean and very modern. Staff was amazing. My room on the other hand was eye level with the main dryer vent for the house keeping staff. Could not open window and was extremely loud.
1 nacht verbleven in maart 2024
Reactie van JL Howard, Front Office Manager op 17 mrt 2024
Good Morning Dave! Thank for your feedback. I am disappointed that your stay was anything less than great and I apologize for the inconvenience. It looks like you were in one of our standard rooms. I recommend one of our Water View Balcony King rooms for a beautiful view of the water. I certainly understand about the HVAC system and again I apologize. We hope you will give us another chance and look forward to seeing you again. Have a great day!

8/10 – Goed

Kyle Andrew

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in februari 2024
Reactie van JL Howard, Front Office Manager op 6 mrt 2024
Good Morning Kyle! Thank you for the review. We look forward to seeing you again soon. Have a wonderful day!

2/10 – Ontzettend slecht

shenowda

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van JL Howard, Front Office Manager op 6 mrt 2024
Hello Shenowda! Thank you for your review. I am disappointed that your experience was anything less than great. I apologize for any inconvenience. I welcome a call (or email) to discuss any issues that you may have had. We enjoyed having you and we hope you will give us another chance. Have a great day!

10/10 – Uitstekend

CLARA

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Nice place!
1 nacht verbleven in februari 2024
Reactie van JL Howard, Front Office Manager op 1 mrt 2024
Good Morning Clara! Thank you for your support. We hope to see you again soon. Have a wonderful day.

10/10 – Uitstekend

Jacob

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van JL Howard, Front Office Manager op 20 feb 2024
Good Morning Jacob! Thank you for the support. We hope to see you again soon. Have a great day!

10/10 – Uitstekend

Melissa

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We liked how clean everything was! Food was good and beds were comfortable!
1 nacht verbleven in januari 2024
Reactie van JL Howard, Front Office Manager op 18 feb 2024
Hello Melissa! Thank you for your feedback. We are so glad you enjoyed your stay and hope to see you again soon!

10/10 – Uitstekend

Erick

1 nacht verbleven in februari 2024
Reactie van JL Howard, Front Office Manager op 19 feb 2024
Good Morning Erick! Thank you for the support.

2/10 – Ontzettend slecht

Deon

Negatief: Netheid
1 nacht verbleven in januari 2024
Reactie van JL Howard, Front Office Manager op 19 feb 2024
Hello Deon! Thank you for your review. I am disappointed that your stay was anything less than great. I welcome a call to discuss your experience. We enjoyed having you and hope you will give us another chance. I hope to hear from you soon. Have a great day!

10/10 – Uitstekend

Laura

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very accommodating.
1 nacht verbleven in februari 2024
Reactie van JL Howard, Front Office Manager op 13 feb 2024
Good Morning Laura! Thank you for the feedback. We look forward to seeing you again soon.

10/10 – Uitstekend

Gord

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van JL Howard, Front Office Manager op 12 feb 2024
Good Morning Gord! Thank you for staying with us. We hope to see you again soon. Have a great day!

10/10 – Uitstekend

Jacob

1 nacht verbleven in februari 2024
Reactie van JL Howard, Front Office Manager op 11 feb 2024
Good Morning! Thank you for the support!

10/10 – Uitstekend

Ethan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
love the ambiance, water and boats! wish there was a hot tub sauna or spa
1 nacht verbleven in februari 2024
Reactie van JL Howard, Front Office Manager op 10 feb 2024
Good Morning Ethan! Thank you for the support!

10/10 – Uitstekend

Natasha

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great experience!
1 nacht verbleven in februari 2024
Reactie van JL Howard, Front Office Manager op 10 feb 2024
Hello Natasha! Thank you for staying with us!

10/10 – Uitstekend

Sheena

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It’s always a wonderful stay here! The rooms are always so clean and well stocked, there’s plenty of dining options in walking distance and the views are beautiful. Best place in Everett to stay in my opinion.
1 nacht verbleven in december 2023
Reactie van JL Howard, Front Office Manager op 10 feb 2024
Hi Sheena! We enjoyed having you and look forward to seeing you again.

10/10 – Uitstekend

Cary

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van JL Howard, Front Office Manager op 10 feb 2024
Hi Cary! Thank you for the support!

8/10 – Goed

Debra

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Close to hospital and clean room and comfortable bed.
2 nachten verbleven in februari 2024
Reactie van JL Howard, Front Office Manager op 4 feb 2024
Good Morning Debra! Thank you for staying with us.

8/10 – Goed

Terance

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is a very nice place to stay with great food choices around and good food at the hotel itself. My only complaint was the shower had not been washed for what looked like for awhile. The floor had grime on it and was very slippery. Other than that, I was very pleased with our stay.
1 nacht verbleven in januari 2024
Reactie van JL Howard, Front Office Manager op 2 feb 2024
Good Morning Terance! Thank you for your feedback. I have forwarded the information regarding the shower on to our Housekeeping Manager. I apologize for any inconvenience. We hope you will give us another chance and look forward to seeing you again. Have a great day!

10/10 – Uitstekend

Corey

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was fabulous with the exception that the bay view was mediocre at bes and my room was up against the elevators. I was in room 430, I would not pay a premium for a bay view room such as this in the future.
1 nacht verbleven in januari 2024
Reactie van JL Howard, Front Office Manager op 31 jan 2024
Hi Corey! Thank you for the kind review/feedback. We really appreciate it. It looks like the room you booked was a Marina View King. The Water View Balcony King would have been a beautiful view of the water. We apologize for any inconvenience. We hope you will give us another chance and look forward to seeing you again.

10/10 – Uitstekend

Rhonda

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great staff, lounge and restaurant convenience
1 nacht verbleven in januari 2024
Reactie van JL Howard, Front Office Manager op 29 jan 2024
Good Morning Rhonda! Thank you for the review. We hope to see you again soon. Have a great day!

8/10 – Goed

David

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Overall a worthwhile experience.
Nice place to stay, comfortable room. Hallway noise was notable. I could hear people talking as they passed my closed door. Morning noise (about 9 AM) slamming of doors, not known if it was house staff or guests. I would stay again, if I had an event to attend in Everett. Easy to get to. Beautiful and clean.
1 nacht verbleven in januari 2024
Reactie van JL Howard, Front Office Manager op 29 jan 2024
Good Morning David! Thank you for the feedback. I am disappointed that there were issues with noise during your stay. I apologize for any inconvenience. We hope you will give us another chance and look forward to seeing you again. Have a great day!

10/10 – Uitstekend

Alex

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful part of town with most all new development. There’s restaurants and shops and free parking, what more could you need!
1 nacht verbleven in januari 2024
Reactie van JL Howard, Front Office Manager op 28 jan 2024
Good Morning Alex! Thank you for your feedback/review. We hope to see you again soon. Have a great day!

10/10 – Uitstekend

bradley, Portland

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in januari 2024
Reactie van JL Howard, Front Office Manager op 28 jan 2024
Good Morning Bradley! Thank you for your support. We hope to see you again soon. Have a great day!

6/10 – Redelijk

Samantha

Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
I liked the location and the view of the marina. It's not a destination hotel but a nice spot to end up if you need to. Stayed in a suite but it did t smell very nice! Like they were trying to cover up a bathroom pee smell. They even left a window open to air it out when I arrived. That's what I smelled throughout the night. Also the venting/heater/fan was a little loud. Everytime it kicked on, it pretty much woke me up and rattled until it kicked off.
1 nacht verbleven in januari 2024
Reactie van JL Howard, Front Office Manager op 28 jan 2024
Good Morning Samantha! Thank you for your feedback. We really appreciate it. I have forwarded the feedback regarding the HVAC system and the smell of the room on to our Chief Engineer and Housekeeping Manager. I apologize for any inconvenience. We will use your experience for training purposes to get better. We hope you will give us another chance and look forward to seeing you again. Have a great day!

10/10 – Uitstekend

meghann

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We live in Everett but I love coming here for a staycation- the hotel is clean and comfortable with a great restaurant and bar (food and drinks really excellent) and several other solid dining options within walking distance. Gym and pool in the hotel. Fireplace with seating in the lobby. Nothing and no one is pretentious here, but it’s pretty classy all the same.
2 nachten verbleven in januari 2024
Reactie van JL Howard, Front Office Manager op 21 jan 2024
Good Morning Meghann! Thank you so much for the kind feedback. We really enjoyed having you and look forward to seeing you again soon. Have a great day!

10/10 – Uitstekend

Kelly

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van JL Howard, Front Office Manager op 21 jan 2024
Good Morning Kelly! Thank you for the review. We hope to see you again soon. Have a great day!

10/10 – Uitstekend

Timothy, Bellingham

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
.
1 nacht verbleven in januari 2024
Reactie van JL Howard, Front Office Manager op 20 jan 2024
Hello Timothy! Thank you for the support. We hope to see you again soon. Have a great day!

10/10 – Uitstekend

shannon

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
They were so nice and accepted my pet. I was worried since a different property on Expedia had advertised as pet friendly and turns out the property was not and the receptionist was rude about it- so I was traumatized making reservations with my pet They were gracious and helpful with clean rooms and a beautiful setting . And the price is very reasonable
1 nacht verbleven in december 2023
Reactie van JL Howard, Front Office Manager op 16 jan 2024
Hello Shannon! Thank you so much for your review/feedback. We enjoyed having you and your pet and look forward to seeing you again. Have a great night!

10/10 – Uitstekend

Clayton

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great view, bar/restaurant service and quality
2 nachten verbleven in januari 2024
Reactie van JL Howard, Front Office Manager op 16 jan 2024
Hi Clayton! Thank you for your support. We hope to see you again soon. Have a great day!

10/10 – Uitstekend

Monique, Everett

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I went for an early appointment next day so I did not explore, except for a nice dinner near by.
1 nacht verbleven in januari 2024
Reactie van JL Howard, Front Office Manager op 16 jan 2024
Hello Monique! Thank you for your review/feedback. We enjoyed having you and hope to see you again. Have a great night!

10/10 – Uitstekend

Heather

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van JL Howard, Front Office Manager op 11 jan 2024
Good Morning Heather! Thank you so much for your review. We look forward to seeing you again. Enjoy your day!

10/10 – Uitstekend

Jeffrey

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice hotel! Clean, comfortable & friendly staff. Walkable area along ward. Fire pits outside were great & we roasted marshmallows!!
1 nacht verbleven in januari 2024
Reactie van JL Howard, Front Office Manager op 10 jan 2024
Hi Jeffrey! Thank you for the review/feedback. We hope to see you again. Have a great day!

4/10 – Matig

tracy

1 nacht verbleven in januari 2024
Reactie van JL Howard, Front Office Manager op 28 jan 2024
Hello Tracy! Thank you for your review. I am disappointed that your experience was anything less than great. I apologize for any inconvenience. We hope you will give us another chance and look forward to seeing you again. Have a great day!

10/10 – Uitstekend

Glorianne

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Awesome Stay in Everett
We stayed here for New Year's Eve and the room had two Queen Beds and was quite large. There was a refrigerator and coffee available. We only stayed the one night and it was great. We had brunch the next day with our friends and LOVE, LOVE, LOVE, the Eggs Benedict and the Pork Hash. Really Really Great food!
1 nacht verbleven in december 2023
Reactie van JL Howard, Front Office Manager op 10 jan 2024
Hi Glorianne! Thank you for the feedback/review. We really appreciate it. We enjoyed having you and look forward to seeing you again. Have a great day!

8/10 – Goed

Gregory

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Everything about this stay was great except for the music from the skating rink right outside the hotel in the evening. If you like quiet get a room on the north end of the building.
3 nachten verbleven in december 2023
Reactie van JL Howard, Front Office Manager op 10 jan 2024
Hi Gregory! Thank you for the feedback. Have a great day!

6/10 – Redelijk

Jenn

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
We only stayed one night. Loved the location. Unfortunately, the pool was closed and that’s the main reason we chose that hotel originally. We were a bit disappointed. The rooms were clean so that was a positive.
1 nacht verbleven in december 2023
Reactie van JL Howard, Front Office Manager op 5 jan 2024
Hi Jenn! Thank you for your feedback. I am so sorry about the pool being closed for maintenance. We hope you will give us another chance and look forward to seeing you again soon. Have a great day!

4/10 – Matig

Michelle

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van JL Howard, Front Office Manager op 28 jan 2024
Good Morning Michelle! Thank you for your feedback. Have a great day!

10/10 – Uitstekend

Ashanti

3 nachten verbleven in december 2023
Reactie van JL Howard, Front Office Manager op 5 jan 2024
Good Morning Ashanti! Thank you for the positive review. We enjoyed having you and look forward to seeing you again. Have a great day!