Gratis parkeerplaatsen

Beoordelingen van Briarwood Inn

2.5 out of 5
Briarwood Inn
116 N.Market Avenue, Fairfield, IL

Beoordelingen

6,4
Gastenscore: 10 - Uitstekend. 22 van 136 beoordelingen" "
Gastenscore: 8 - Goed. 34 van 136 beoordelingen" "
Gastenscore: 6 - Redelijk. 36 van 136 beoordelingen" "
Gastenscore: 4 - Matig. 24 van 136 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 20 van 136 beoordelingen" "

6,8/10

Netheid

6,8/10

Personeel en service

5,4/10

Voorzieningen

6,0/10

Staat van de accommodatie en faciliteiten

6,0/10

Milieuvriendelijkheid

Beoordelingen

4/10 – Matig

Phil

Reisde met partner
Positief: Netheid
Negatief: Personeel en service, voorzieningen
Room had a strange odor, but appeared clean. Manager would not provide a detailed invoice at checkout insisting my credit card stub receipt was enough. I will not stay there again.
1 nacht verbleven in mei 2024

4/10 – Matig

Fred Everett

Negatief: Staat van de accommodatie en faciliteiten
A lot of wear and tear in the property Broken door safety latch on inside The front main window boarded up and stays closed have to do business three night window. Breakfast was really poor and just ceriel and old milk. The drywall has had water damage and many many patches done Tv was a very bad blurry piciture The room was musky had to use a spray to kill smell Stayed 4 night Planned 5 but left early could not take it anymore
6 nachten verbleven in april 2024

10/10 – Uitstekend

Geraldine

Negatief: Netheid
3 nachten verbleven in april 2024

6/10 – Redelijk

Benjamin

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Beds were clean (a must) but the overall property is a bit run down, broken/cracked windows, peeling paint, etc.
1 nacht verbleven in april 2024
Reactie van Lala op 3 mei 2024
Thanks for staying with us

8/10 – Goed

Elizabeth, Hoffman Estates

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Comfortable. Good restaurant next door
1 nacht verbleven in april 2024
Reactie van Lala op 14 apr 2024
Thanks for staying with us and feedback

4/10 – Matig

Jason

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The house keeping staff was fantastic! But the state of the hotel is sad. No exhaust fan in the bathroom so when you get out of the shower the walls are wet from condensation. The popcorn ceiling above the tub/ shower was peeling off and hanging down from the dry wall. The shower curtain rod was coming falling off the wall at one end. There was missing drywall which has molded in the bathroom. There was a burn mark on the carpet from the iron. Carpet did not feel clean and there were dead crickets on the floor. The mattress covers were stained on the sides. There was a mildew smell in the room due to the humidity due to the lack of an exhaust fan. Mattresses were very firm. Hotel could benefit from a lot of updating.
3 nachten verbleven in oktober 2023

4/10 – Matig

Diane

Negatief: Netheid
I had to clean the bathroom before I could shower after driving 12 hours.was not happy.
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Kenneth

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van LALA op 8 nov 2023
THANKS

8/10 – Goed

Ian

Zakenreiziger
Positief: Netheid, personeel en service en comfort kamer
Not the Ritz-Carlton, Not bad either
Dated hotel that kills appeal but nothing wrong with the room. Slept great. Quiet. Convenient. Would stay again
1 nacht verbleven in september 2023
Reactie van lala op 23 sep 2023
thanks for staying with us

10/10 – Uitstekend

John

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Friendly helpful staff
4 nachten verbleven in september 2023
Reactie van Lala op 18 sep 2023
Thanks for staying with us and feedback

2/10 – Ontzettend slecht

Jim

Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
very rude check in
1 nacht verbleven in augustus 2023

10/10 – Uitstekend

Timothy

2 nachten verbleven in juli 2023
Reactie van LALA op 10 aug 2023
THANKS FOR STAYING WITH US

8/10 – Goed

Kimberly

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in juli 2023
Reactie van lala op 22 jul 2023
thanks for staying with us

10/10 – Uitstekend

Lena

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff was extremely kind and professional.
1 nacht verbleven in mei 2023
Reactie van lala op 17 jun 2023
thanks for staying with us and feed back

8/10 – Goed

Megan

1 nacht verbleven in februari 2023
Reactie van LALA op 29 mrt 2023
than for staying with us

10/10 – Uitstekend

Shirley

2 nachten verbleven in december 2022

6/10 – Redelijk

roger

Reisde met familie
Negatief: Comfort kamer
Had to stay here.
Decent stay in an old motel. They are still in COVID-mode so if you don't want any personal contact or breakfast this is the place for you. And bring your own pillow! Only motel that shows up on Hotels.com in Fairfield so they don't have to strive for excellence I guess.
2 nachten verbleven in december 2022

4/10 – Matig

Shirley

Reisde met partner
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
It was the closest place to where we needed to be for a fureral. On first sight of the room it seemed ok we were not expecting a Hampton inn,but i discovered the sheet on the box spring had a sheet on it that had vomit on it on the third day,but the proprietary person did wait for us to get in late at midnight

4/10 – Matig

Scott

Zakenreiziger
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Property lacked basic maintenance. Found electric shock hazard near the bed and the shower drained slowly. Check in/out conducted through a glass window... Not serving breakfast, due to COVID...
1 nacht verbleven in september 2022

2/10 – Ontzettend slecht

Darian

Reisde met familie
Positief: Netheid, comfort kamer
Negatief: Personeel en service
Rude manager
Toilet was leaking which we didnt mind they brought extra towels but floor was constantly wet in there so you had to be careful. Manager argued with me on second day telling me i never told him i was staying 2 days when i asked him many times about what he charged me, about the checkout date on the receipt, etc. He was rude but the cleaning ladies were SUPER friendly and helpful. Very respectful and made sure you were comfortable with everything.
2 nachten verbleven in september 2022

10/10 – Uitstekend

John

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Quick and easy check-in, friendly staff
3 nachten verbleven in september 2022
Reactie van LALA op 6 okt 2022
THANKS FOR STAYING WITH US

2/10 – Ontzettend slecht

Elisabeth, SOUTH BEND

Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I recall when this motel was built. Like all new places, it was fine. Not fancy, but well maintained. Now, under current ownership, cleanliness is the main problem. Carpeting was not well vacuumed, and was honestly dirty. The "easy" chair upholstery was filthy. I could almost overlook that. The thing I could NOT overlook was roaches. When I returned to the room at 11 pm, there were roaches crawling on and under the door, and also on the nightstand. Given the lack of other options in the immediate area, I just stayed dressed, rested a few hours, and then left before daybreak.
1 nacht verbleven in september 2022

2/10 – Ontzettend slecht

nikki, BELLEVILLE

Reisde met partner
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Roaches in the room and dirty comforter and sheets
2 nachten verbleven in augustus 2022

2/10 – Ontzettend slecht

Maurice

Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nothing! Disgusting hotel.
1 nacht verbleven in juni 2022

2/10 – Ontzettend slecht

P

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
we had to throw away our slippers due to carpet dirt.
3 nachten verbleven in mei 2022

4/10 – Matig

Darron

Negatief: Personeel en service, voorzieningen
The place was older and looks like they were bandaging it up to make it another day.
1 nacht verbleven in mei 2022

6/10 – Redelijk

Jilaine

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Sketchy
The front desk clerk was not friendly or welcoming. We felt we were putting him out. I did not need to sign any paper work. Odd. There was an annoying odor in the motel. Curry? The toilet was not secured to the floor. Bed was hard. Stale packaged rolls and coffee brewed in a filthy pot. Paid way too much Left early.
1 nacht verbleven in april 2022

8/10 – Goed

Joshua

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice room. Quiet and clean.
1 nacht verbleven in februari 2022
Reactie van Lala op 28 feb 2022
Thanks for staying with us and feedback

4/10 – Matig

Kevin

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
The property is the same as when it was built. The heater in the bedroom was not working; a space heater was put in the room the following day.
2 nachten verbleven in januari 2022

6/10 – Redelijk

Donna

Negatief: Staat van de accommodatie en faciliteiten
Think twice
Thin mattress and no pillows, very clear that only absolute necessities are repaired
1 nacht verbleven in december 2021

4/10 – Matig

James

Zakenreiziger
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Please don’t stay at this hotel.
The night clerk was cold and rude. He just asked for my credit card and drivers license, swiped the credit card, handed me a key told me my room number said good night and left. The room was wore out, you could tell that the carpets had not been cleaned in a long time, the bed linens were shrunk and wore out, and all of the towels had burnt places all over them. I did not feel clean at all during this entire stay.
1 nacht verbleven in december 2021

2/10 – Ontzettend slecht

Kathleen

Zakenreiziger
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The signage looked fine outside but inside the property was dirty and not well maintained. The sheets were stained yellow even on one half of the bed.
1 nacht verbleven in november 2021

2/10 – Ontzettend slecht

Joshua

Reisde met partner
Negatief: Personeel en service
Staff EXTREMELY rude and unprofessional.
1 nacht verbleven in oktober 2021

4/10 – Matig

Adam

Negatief: Personeel en service
When I arrived, the suite I had reserved wasn’t available and I had to be booked into a non-suite room. I received no apology for the error.
2 nachten verbleven in oktober 2021

10/10 – Uitstekend

Sheila

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in augustus 2021
Reactie van Lala op 16 aug 2021
Thanks for staying with us and feedback

6/10 – Redelijk

Ronnie

Positief: Netheid, comfort kamer
1 nacht verbleven in juli 2021
Reactie van lala op 13 jul 2021
thanks for staying with us

8/10 – Goed

Kasondra

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nothing fancy but sufficient
Dated motel and nothing fancy but served our purpose for a place to lay our heads for the night for nearby funeral. Clean and comfortable beds.
1 nacht verbleven in juni 2021
Reactie van Lala op 24 jun 2021
Thanks for staying with us and feedback

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
All televisions channels were fuzzy.
1 nacht verbleven in juni 2021

10/10 – Uitstekend

Tracy

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice place
Nice little place to rest. The place was spotless, the bed comfy, parking was free. What more could you want.
1 nacht verbleven in juni 2021
Reactie van Lala op 10 jun 2021
Thanks for staying with us and feedback

8/10 – Goed

Doug

Positief: Netheid, personeel en service en comfort kamer
1 nacht verbleven in mei 2021
Reactie van Lala op 29 mei 2021
Thanks for staying with us and feedback

8/10 – Goed

Greg

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in mei 2021
Reactie van Lala op 28 mei 2021
Thanks for staying with us and feedback

8/10 – Goed

Ronald

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Almost
The room was nice, but the sink would not drain with any speed.
2 nachten verbleven in april 2021
Reactie van lala op 2 jun 2021
thanks for staying with us

4/10 – Matig

Geverifieerde reiziger

Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten
The heat did not work. Toilet seat was not fastened. No cable or was not working.
1 nacht verbleven in maart 2021

6/10 – Redelijk

Geverifieerde reiziger

Reisde met partner
This was a last minute stop on our way home from Florida. One last leg of the trip so when we finally decided to stop, this was our option. We checked in later in the evening. Rang bell for service. A gentlemen came out - no real conversation. Room was adequate for what we needed. Due to covid, no breakfast offered. The gentlemen we ran into that was cleaning the next morning was very chatty and pleasant.
1 nacht verbleven in maart 2021

6/10 – Redelijk

Anita

Reisde met familie
Positief: Personeel en service, comfort kamer
Family run hotel showing it’s age beds are comfy room could have been cleaner and the bedding needs to be updated with softer sheets and blankets
1 nacht verbleven in maart 2021

6/10 – Redelijk

Todd

Zakenreiziger
Negatief: Staat van de accommodatie en faciliteiten
Business trip
Cleanliness was weak
1 nacht verbleven in februari 2021
Reactie van Lala op 27 feb 2021
Thanks for staying with us

6/10 – Redelijk

Greg, St louis

Zakenreiziger, Reisde met partner
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
It’s the only place in town worthy of sleeping inn. The best part was the diner next door. It wasn’t filthy but a run down motel can only get so clean. It desperately needs a renovation. I wasn’t disappointed because I didn’t expect much. If you need to stay in Fairfield it’s the best option.
1 nacht verbleven in december 2020

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff was good. The cleaning service had some very nice people. Bob is super friendly and Karen is extremely kind, generous, and thoughtful.
2 nachten verbleven in december 2020

10/10 – Uitstekend

Jose

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great people.
1 nacht verbleven in september 2020
Reactie van Lala op 4 sep 2020
Thanks for staying with us and feedback

6/10 – Redelijk

Brittany

Zakenreiziger
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2020
Reactie van Anil Lala op 19 aug 2020
Thanks for staying with us