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Beoordelingen van St Michael's Resort

4 out of 5
St Michael's Resort
Gyllyngvase Beach, Falmouth, England

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 350 van 669 beoordelingen" "
Gastenscore: 8 - Goed. 210 van 669 beoordelingen" "
Gastenscore: 6 - Redelijk. 64 van 669 beoordelingen" "
Gastenscore: 4 - Matig. 31 van 669 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 14 van 669 beoordelingen" "

9,2/10

Netheid

9,0/10

Personeel en service

8,6/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Chris, Reading

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent location for Beaches, Falmouth centre and the South West Coastal Path.
4 nachten verbleven in mei 2024

10/10 – Uitstekend

SZE YING CELINE CHRISTIAN, Swindon

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Convenient access to the beach
3 nachten verbleven in mei 2024

2/10 – Ontzettend slecht

Abigail

3 nachten verbleven in april 2024

8/10 – Goed

Amy

Reisde met partner
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
A lovely stay- hotel has a nice feel to it. Room Was very small and thin walls, but fine for us for one night. Spa facilities were great and we enjoyed all food and drink on site. A mixture of welcomes from The staff which slightly tainted it.
1 nacht verbleven in april 2024

8/10 – Goed

Martin

Reisde met partner
Positief: Personeel en service
Negatief: Netheid
2 nachten verbleven in maart 2024

6/10 – Redelijk

Lisa

Positief: Netheid, staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024

10/10 – Uitstekend

Peter

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
From our arrival for a 3 night stay! We felt at home. Staff were friendly and chatty. The meals were of good quality and choice. Use of the "health center"was included in the offer.
3 nachten verbleven in maart 2024

6/10 – Redelijk

Shaun

Positief: Personeel en service, comfort kamer
Negatief: Netheid, staat van de accommodatie en faciliteiten
Disappointed - and poor follow up
We stayed here on 21-22nd February (one night and a spa session), and on checkout, we shared the following observations: 1) There is an air gap on the patio door for the room we stayed in 2) As a result, with the heavy rain, we had a wet carpet by those patio doors 3) The hand wash was empty, which seems very poor when we are recovering from a global pandemic 4) The shampoo and shower gel dispensers were also empty 5) The mastic and grout around the shower was black in places 6) One cracked tile in the bath / shower When we left, the manager my wife spoke to declined a copy of our photos, and promised a response that afternoon. We then chased 2 weeks later for a response, but again, nothing other than being told our email had been shared to the manager. So, we enjoyed the Spa and everyone was friendly, but let down by the state of our room and the awful follow up from the senior management at the hotel.
Air gap on patio doors which leaked water onto the carpet during heavy rain.
1 nacht verbleven in februari 2024

8/10 – Goed

Morgan

Positief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024

8/10 – Goed

NICHOLAS

Good
Lovely stay, great facilities, friendly staff and good location. Only let down by mold around the shower and bath.
1 nacht verbleven in februari 2024

6/10 – Redelijk

Amy

Positief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Clare

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Ciro

2 nachten verbleven in januari 2024

10/10 – Uitstekend

Colin

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in januari 2024

10/10 – Uitstekend

Jane

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Idyllic setting
A very comfortable place to stay in a lovely area. Good room with a view. Breakfast was great. We were able to walk easily to Falmouth for restaurants and shops. Only drawback is the limited parking, but we found street parking nearby.
2 nachten verbleven in januari 2024

10/10 – Uitstekend

Helen

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Close to the beach Balcony area and bathroom could do with a little attention
2 nachten verbleven in januari 2024

8/10 – Goed

Alexander

Reisde met familie
Positief: Netheid, personeel en service
Great location. Nice view from the restaurant. Room furniture and bathroom outdated.
1 nacht verbleven in december 2023

10/10 – Uitstekend

Helen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023

10/10 – Uitstekend

David

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Highly recommended
Lovely room, comfy bed, great cocktails and the spa is one of the best we’ve ever used. We’ll be back!
2 nachten verbleven in december 2023

8/10 – Goed

Brett

Positief: Personeel en service
1 nacht verbleven in december 2023

10/10 – Uitstekend

Sean

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023

10/10 – Uitstekend

Vicky

Positief: Comfort kamer
Ok stay, would question 5 Star
Rooms very tired. Cleaning a bit sketchy in the bathroom. Cigarette ends all over the floor by entrance.
2 nachten verbleven in december 2023

10/10 – Uitstekend

Sean

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Warm welcome , comfortable room. Good facilities.
2 nachten verbleven in december 2023

8/10 – Goed

Lin

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff were exceptionally competent and friendly. They made our stay a real pleasure. The atmosphere was warm and welcoming and the food excellent
3 nachten verbleven in november 2023

10/10 – Uitstekend

Matt

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
cannot recommend enough!
2nd time staying here for business and it never disappoints. The standard or room and cleanliness is brilliant, you can tell a real effort is made to make the guests feel comfortable. Parking is always tight here and the gym and pool are used by non-residents too but the P&D car park over the road is fine. Evening food was brilliant and breakfast is one of the best around! The gym is fantastic, one of the best facilities ive used in a hotel and the pool never seems too busy. Will always stay here when in the area for work
1 nacht verbleven in november 2023

10/10 – Uitstekend

Aidibe

1 nacht verbleven in november 2023

6/10 – Redelijk

Christine

Positief: Netheid, comfort kamer
Negatief: Personeel en service
Could have been better
Overall the hotel was nice and well located. The kitchen was going through some changes but this was never explained to us, just heard it from other guests complaining. Breakfast took about an hour and a half the first day, it was more timely on the other 2 days. But the whole breakfast experience just could have been so much slicker, plates and bowls were always scarce, the staff just seemed disorganised.
3 nachten verbleven in november 2023

8/10 – Goed

ROGER

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
st michael's offer great deals for a break with pleasant helpful staff but you will be shocked at the prices for food and drinks particularly.I ended up eating out in Falmouth where i had great food and drinks at a fraction of the price
2 nachten verbleven in november 2023

10/10 – Uitstekend

Michael

2 nachten verbleven in november 2023

8/10 – Goed

Gerard

2 nachten verbleven in november 2023

8/10 – Goed

Stefania

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The view was amazing, the spa center and the service also! The only 2 things that I didn’t liked where that first people at breakfast where sitting to close to each other… and it was loudy..so no good idea if you wish a realexed breakfast :) And second, there where sooo many people at the health center (not Hotel guests) so there was no space for us as hotel guests!!
3 nachten verbleven in november 2023

10/10 – Uitstekend

Anita

1 nacht verbleven in november 2023

8/10 – Goed

Nicholas

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff great first room bed was not great but quickly sorted out with no fuss.
3 nachten verbleven in november 2023

10/10 – Uitstekend

Kevin

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023

8/10 – Goed

roger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Overall excellent but marred by some overpricing.
4 nights, rooms & hotel very clean indeed, bed very comfortable, bedroom quiet, heating in room good. Plenty of staff and all were really excellent. Breakfast was good, quite a lot of choice, reasonably cooked, although we have had slightly better elsewhere. Food in the Garden Room restaurant was very good and suitably priced. The main restaurant was totally overpriced for what was on offer, the service and environment were however good. I consider £5.00 for a bottle of still/sparkling water was rediculous. A single bottle was provided FOC in the room on our first night but was not replaced. A cheaper water, replaced nightly, would be more appropriate. Parking hardly sufficient and resticted space.
4 nachten verbleven in november 2023

10/10 – Uitstekend

Vivienne

1 nacht verbleven in november 2023

10/10 – Uitstekend

Louise

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff very helpful, great breakfast options
1 nacht verbleven in november 2023

10/10 – Uitstekend

Marco

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing hotel. Staff are great and the room was superb. Will definitely be back. Went to a local restaurant and wasn’t so good, however the restaurants in the hotel were great and a very quick walk to the beach and coop for any small needs. Overall very impressed with our stay.
2 nachten verbleven in november 2023

8/10 – Goed

Zaina

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in oktober 2023

10/10 – Uitstekend

Jed

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent staff
1 nacht verbleven in oktober 2023

4/10 – Matig

Jo

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Shabby room leaking ceiling.
We arrived and took our things to our room and we unpacked. My husband noticed that the room was shabby and the walls were dirty and marked and also that there was a large crack in the ceiling. Still we left our things and went out for the evening and didn’t return until later. When we returned we discovered that our bed was totally soaked as were most of my clothes which I had left in a neat like in the bed. We realised the crack in the ceiling was a leak coming from the room above. This was not the first time this must have happened. The bed and mattress were soaked. We had to find a night porter I was in my pjs and we had to wait until he could find a place for us. It is disgusting that they put us in this room. When they moved us we had no loo roll no toiletries or towels and no tea coffee facilities. It was very stressful and around 2am when we went to bed.
2 nachten verbleven in oktober 2023

10/10 – Uitstekend

Jason

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Joanne

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent service, lovely location and food. Excellent facilities and helpful staff. Thoroughly enjoyed our stay.
1 nacht verbleven in oktober 2023

4/10 – Matig

Alan

Negatief: Personeel en service
Not 4 star service asps far as I am concerned
Unfortunately we couldn’t go as my wife was taken ill. however the service I received was diabolical. It took them over 24 hours to respond to an email and I tried to phone on Saturday 21st October the answerphone message stated that their phone lines stopped at 4pm each day. I was amazed. As a past President of the Chartered Institute of Bankers I have stayed in many Hotels and have never heard of this. Judging by the level of service I think it is a good job we didn’t go.
2 nachten verbleven in oktober 2023

10/10 – Uitstekend

Colin

2 nachten verbleven in oktober 2023

8/10 – Goed

Daniel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023

4/10 – Matig

Andrew

Positief: Staat van de accommodatie en faciliteiten
Negatief: Netheid, personeel en service en voorzieningen
Stayed for 3 nights. I had really high expectations for this hotel and needed the R&R. The images and reviews boast blissful relaxation and feet-up mentality. When we arrived to the room, there were old/used dirty towels, that I can only imagine were from previous occupants - not a great start as instantly undermined confidence that any proper cleaning had taken place. The Safe also would not work and had an error which seemed to imply the previous occupants code was still registered and therefore left this unusable. I reported the safe issue, along with cleaning and towel issue to reception and was told someone would sort it while we were out and would make every effort to show good-will about these issues to regain trust and confidence in our stay. No-one came, no resolution to the safe was done. This fundamentally set the tone for the rest of the stay; Bitterly Disappointed. Good points: Location Breakfast Facilities (gym/pool were very busy) Adult-focused Bad points: Staff / Management. Clearly, some staff were there taking advantage of the feet-up mentality. Shared sundeck spaces. Beds=Rock hard (I have a firm bed at home, but these took firmness to an uncomfortable level). -Pillows=too soft/nothing to them. -Construction in the car park -Busy Gym and Pool facilities shared by locals Conclusion: I can't recommend St Michaels Resort, until some of the issues are resolved, I just felt not looked after, poorly rested and as a result, slightly annoyed / ripped-off.
3 nachten verbleven in september 2023

10/10 – Uitstekend

jill

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good food and sea views.
Wanted to spend a few days in Falmouth and picked St Michael’s because the pool looked nice! It was. Nice hotel. Staff very friendly and helpful. Always happy to help. Lovely views from the front of the hotel. Not a lot of car parking. We only took the car out once on our 3 night stay. On return got a space that was awkward to get into.
Part of their garden
View from our window
3 nachten verbleven in oktober 2023

10/10 – Uitstekend

Peter

3 nachten verbleven in oktober 2023

10/10 – Uitstekend

JOHN

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2023