Alle weergegeven beoordelingen zijn gebaseerd op echte gastenervaringen. Alleen reizigers die een verblijf bij ons hebben geboekt, kunnen een beoordeling indienen. We verifiëren beoordelingen op basis van onze richtlijnen en plaatsen alle beoordelingen, of ze nu positief of negatief zijn.Meer informatieOpent in een nieuw venster
Gastenscore: 10 - Uitstekend. 157 van 501 beoordelingen" "
10 - Uitstekend
157
Gastenscore: 8 - Goed. 203 van 501 beoordelingen" "
8 - Goed
203
Gastenscore: 6 - Redelijk. 68 van 501 beoordelingen" "
6 - Redelijk
68
Gastenscore: 4 - Matig. 39 van 501 beoordelingen" "
4 - Matig
39
Gastenscore: 2 - Ontzettend slecht. 34 van 501 beoordelingen" "
2 - Ontzettend slecht
34
8,2/10
Netheid
8,4/10
Personeel en service
7,6/10
Voorzieningen
7,8/10
Staat van de accommodatie en faciliteiten
7,8/10
Milieuvriendelijkheid
Beoordelingen
10/10 – Uitstekend
Ginny
Reisde met partner
14 mei 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Easy access to Fayetteville & Springdale. The price was nice!
Ginny
2 nachten verbleven in april 2024
Reactie van General Manager op 15 mei 2024
Thank you for taking the time to let us know about your recent stay at Sleep Inn Fayetteville North. We hope to see you again soon.
8/10 – Goed
MARIA
Reisde met familie en kleine kinderen
13 mei 2024
All good
MARIA
1 nacht verbleven in mei 2024
Reactie van Hotel Management op 13 mei 2024
Thank you for taking the time to let us know about your recent stay at Sleep Inn Fayetteville North. Your feedback about is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.
8/10 – Goed
Robert
12 mei 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Robert
1 nacht verbleven in mei 2024
Reactie van Hotel Management op 13 mei 2024
Thank you for taking the time to let us know about your recent stay at Sleep Inn Fayetteville North. Your feedback about is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.
8/10 – Goed
Alexandre, Katy
9 mei 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good staff and very friendly
Alexandre
2 nachten verbleven in april 2024
Reactie van Hotel Management op 13 mei 2024
Thank you for taking the time to let us know about your recent stay at Sleep Inn Fayetteville North. Your feedback about is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.
10/10 – Uitstekend
Deborah
Reisde met familie
2 mei 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We like the small room and small shower and plenty of towel bars
Deborah
1 nacht verbleven in mei 2024
Reactie van Hotel Management op 8 mei 2024
Thank you Deborah for letting us know about your stay.
8/10 – Goed
Kevin
28 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This was good for the price. Clean, basic accommodations. I’d stay there again.
Kevin
1 nacht verbleven in april 2024
Reactie van hotel management op 8 mei 2024
Thank you Kevin to let us know about your recent stay with us. We are glad to here you enjoyed your stay and look forward to having you here with us again.
8/10 – Goed
Veronica
Reisde met partner
27 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Close to Chili's and sister hotel which allows you to use computer and printer. Room was comfortable. Like having refrig and microwave. I feel that hotels with few guests should space the rentals further apart. Our next door neighbors had their tv on most of the night while we were trying to sleep. Just one room apart would have helped.
Veronica
2 nachten verbleven in april 2024
Reactie van Hotel Management op 8 mei 2024
Thank you Veronica for letting us know about your stay.We do normally try to space out our guest when the hotel is not full. The room type you had booked there are only a few in the hotel and another guest had booked the same room type which is why you had a neighbor next to your room. We apologize that they had their tv on all night. If you stay with us in the future please always feel free to contact our 24hr front desk staff if you have any issues/concerns
10/10 – Uitstekend
Carla
Reisde met een groep, Reisde met huisdieren
13 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I have stayed at this hotel numerous times and have enjoyed it each time. It is close to the facility I am competing at, and has a lot of dining options.
Carla
2 nachten verbleven in april 2024
Reactie van Dana Morrow General Mnaager op 17 apr 2024
Dear Valued Guest, Thank you for taking the time to let us know about your recent stay at Sleep Inn Fayetteville North. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.
8/10 – Goed
bernard
8 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was very reasonable price and impressed with how clean it was.
bernard
1 nacht verbleven in april 2024
Reactie van Dana Morrow General Manager op 17 apr 2024
Dear Valued Guest, Thank you for taking the time to let us know about your recent stay at Sleep Inn Fayetteville North. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.
8/10 – Goed
Judy
Reisde met partner
8 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This is a great location to stay at while visiting your university of Arkansas college student. So convenient to restaurants and Sam’s club.
Judy
1 nacht verbleven in april 2024
Reactie van Dana Morrow General Manager op 17 apr 2024
Dear Valued Guest, Thank you for taking the time to let us know about your recent stay at Sleep Inn Fayetteville North. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.
10/10 – Uitstekend
Teresa, Fort Smith
6 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Teresa
1 nacht verbleven in april 2024
Reactie van Dana Morrow General Manager op 17 apr 2024
Dear Valued Guest, Thank you for taking the time to let us know about your recent stay at Sleep Inn Fayetteville North. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.
10/10 – Uitstekend
Deborah
Reisde met familie
3 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice shower and convenient towel bars
Deborah
1 nacht verbleven in april 2024
Reactie van Dana Morrow General Manager op 17 apr 2024
Dear Valued Guest, Thank you for taking the time to let us know about your recent stay at Sleep Inn Fayetteville North. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.
10/10 – Uitstekend
Juan and Maria
31 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean, comfortable and safe
Juan and Maria
1 nacht verbleven in maart 2024
Reactie van Dana Morrow General Manager op 17 apr 2024
Dear Valued Guest, Thank you for taking the time to let us know about your recent stay at Sleep Inn Fayetteville North. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.
8/10 – Goed
Brian
Reisde met familie
26 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good location
Brian
1 nacht verbleven in maart 2024
Reactie van Dana Morrow General Manager op 17 apr 2024
Dear Valued Guest, Thank you for taking the time to let us know about your recent stay at Sleep Inn Fayetteville North. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.
10/10 – Uitstekend
Carla
Reisde met huisdieren
18 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice, clean, and quiet hotel. They have good coffee and breakfast choices.
Carla
2 nachten verbleven in maart 2024
Reactie van General Manager op 18 mrt 2024
Hello Carla, Thank you for letting us know about your recent stay with us. We are pleased to hear how much your enjoyed your stay. We look forward to having you with us in the future.
6/10 – Redelijk
Ethan
17 mrt 2024
Positief: Netheid
Wasnt a fan of the 100 dollar cash deposit. After being super tired and pulling in late, it was a huge frustration to leave and find a bank to use their atm.
Ethan
1 nacht verbleven in februari 2024
Reactie van General Manager op 18 mrt 2024
Hello Ethan, We apologize about the cash deposit requirement and understand that this can be frustrating. The information is detailed on the website. We usually contact guest that will need the deposit but was unaware as there was only a phone number listed on your reservation. I will also discuss with the staff to remind them that I have authorized the deposits to now be placed on cards as I understand not everyone carries cash on hand. I apologize if this was not disclosed to you.
10/10 – Uitstekend
Julie
Reisde met familie
11 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Tracee Garrett is amazing. She is so helpful and always willing to help. She helped us with an amazing room and breakfast. She works so hard and we told her that we would be coming back to the Sleep Inn because of her-se deserves a raise!!! The breakfast was delicious!!!
Julie
1 nacht verbleven in maart 2024
Reactie van GM op 13 mrt 2024
Dear Julie, Thank you for taking the time to let us know about your recent stay at Sleep Inn Fayetteville North. We sincerely appreciate and value your feedback.. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Thank you General Manager
10/10 – Uitstekend
Katie
Reisde met partner
8 mrt 2024
Positief: Voorzieningen
No issues. Take note there’s not a fridge in the room, otherwise bed was super comfy. Shower was amazing with great water pressure and temperatures.
Katie
1 nacht verbleven in maart 2024
Reactie van General Manager op 18 mrt 2024
Katie, Thank you for letting us know about your stay. We are working on placement of mini fridge in every room. We are glad to hear that you enjoyed the showers water pressure/ temperatures and that you found our beds to be comfy. We hope to see you again on your next trip in the area.
2/10 – Ontzettend slecht
Marilyn
17 jan 2024
I booked the stay for a friend. She never made it due to weather. Her bus was delayed by a snowstorm.
Marilyn
1 nacht verbleven in januari 2024
Reactie van General Manager op 18 jan 2024
We are sorry to hear that your friend was unable to make it during the weather. We are unsure the details of the reservation as we are not finding a reservation in your name and we have no information on your friend.
8/10 – Goed
Timothy Hughes
4 dec 2023
Positief: Personeel en service
Timothy Hughes
1 nacht verbleven in december 2023
Reactie van General Manager op 18 jan 2024
Thank you for taking the time to rate your stay on Dec. 2nd, 2023. We appreciate you and hope to see you again when your in the area
6/10 – Redelijk
Heather
Zakenreiziger
18 nov 2023
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Negatief: Netheid
At first really happy with the hotel. After getting settled into bed noticed the sheets are either not fresh or the washing system is dirty as I’ve found several different types of hair in the sheets. I have long black hair the types I’m finding are not mine and I’ve only just pulled the bedding off. My son and I are already settled in for the night and I don’t want to make a fuss about it.
Heather
1 nacht verbleven in november 2023
Reactie van Asst General Mgr,Tracee Garren op 18 nov 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn Fayetteville North.On behalf of our entire team, I would like to apologize for not fully meeting your expectations.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.
8/10 – Goed
Steven
Reisde met een groep
11 nov 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Steven
3 nachten verbleven in november 2023
Reactie van Asst General Mgr op 22 nov 2023
Thank You Steven for taking the time out to respond to our survey your response is very important to us please rest assure that we will use your response to our benifit.
8/10 – Goed
David
Reisde met familie
23 okt 2023
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
David
2 nachten verbleven in oktober 2023
Reactie van Asst General Mgr,Tracee Garren op 25 okt 2023
Hello Valued Guest, Thank You for taking time out to respond to our survey for our hotel we appreciate you and we hope to see you again!
10/10 – Uitstekend
Christy
23 okt 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Christy
2 nachten verbleven in oktober 2023
Reactie van Asst General Mgr,Tracee Garren op 25 okt 2023
Hi Christy, Thank you very much for taking time to rate our hotel here at Sleep Inn we really value your opinion. We hope to see you again!
8/10 – Goed
Al
Zakenreiziger
15 okt 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good place to rest your head.
It get's the job done for a relatively cheap price.
Al
1 nacht verbleven in oktober 2023
Reactie van Asst General Mgr,Tracee Garren op 15 okt 2023
Hello Valued Guest, We are really pleased that you a great stay here with us at Sleep Inn we strive to have great hospitality for our guests.Thank you for filling out our survey.
4/10 – Matig
Frank
11 okt 2023
Positief: Staat van de accommodatie en faciliteiten
Negatief: Personeel en service, comfort kamer
Sleep Inn never received our reservation and had to contact Hotels.com for verification. We ended up in a room with double beds. We were not offered to move to a king size for the duration of our stay. Housekeeping is not offered daily, so we had to take towels downstairs and request fresh linens and coffee for the room. We never once saw a manager on the premises. The breakfast was excellent! Overall, I don't think stating there again.
Frank
7 nachten verbleven in oktober 2023
Reactie van Dana Morrow op 12 okt 2023
unfortunately, your reservation did not come through to the hotels system but we did honor the reservation. We show that the reservation was booked for a single queen bed room (we do not have king beds on this property) not all queen beds have fridge and microwaves. We did not have the room type you had booked so we upgraded the room type to a double with the fridge and microwave. We do put the housekeeping service is upon request on the inside of every key card packet and had we known we would have been more than happy to provide housekeeping service. It might have been hard to noticed management as we were actually covering the morning shifts on the front desk and taking care of the breakfast each morning the dates of your stay. We are sorry that you feel we did not do our best to take care of you during your stay
2/10 – Ontzettend slecht
Isidro
7 okt 2023
Isidro
1 nacht verbleven in oktober 2023
Reactie van management op 12 okt 2023
we are sorry you feel your stay was not a 10 out of 10
8/10 – Goed
Taylor Erskin
4 okt 2023
Taylor Erskin
3 nachten verbleven in oktober 2023
Reactie van Asst General Mgr,Tracee Garren op 25 okt 2023
Hello Valued Guest,Thank You for taking time out to respond to our survey for our hotel we value your opinion and we hope to see you again soon!
10/10 – Uitstekend
Geverifieerde reiziger
Reisde met familie
30 sep 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Geverifieerde reiziger
1 nacht verbleven in september 2023
Reactie van Asst General Mgr op 1 okt 2023
Thank you for your great rating we appreciate you staying with us and hope you return have a great day!
10/10 – Uitstekend
Anyhomy
Reisde met familie
25 sep 2023
Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
B- B-BBQ trip
Place was very clean . Staff was very helpful. Good neighbor hood. Reasonable rates . Would definitely stay there again.
Anyhomy
3 nachten verbleven in september 2023
Reactie van Asst General Mgr op 28 sep 2023
Thank you so much for staying with us we are so glad it was pleasurable we hope to see you again!
10/10 – Uitstekend
KELLY, Westborough
Reisde met huisdieren, Reisde met familie
24 sep 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Walking distance to Chilis. Extremely clean, comfortable beds, shower is amazing. Breakfast is amazing, scrambled eggs, sausage biscuits, cereal, yogurt, hot coffee, yogurt, danishes, apple, orange juice to name a few.
Professional staff. I highly recommend to stay here.
KELLY
1 nacht verbleven in september 2023
Reactie van General Manager Dana Morrow op 12 okt 2023
We greatly appreciate you taking the time to let others know about your stay and how much you enjoyed lodging with us from the beds, cleanliness, the breakfast and out staff. We hope to see you again on your next trip to the area
8/10 – Goed
Linda
14 sep 2023
Positief: Netheid, personeel en service en comfort kamer
Linda
4 nachten verbleven in september 2023
Reactie van Asst General Mgr,Tracee Garren op 16 sep 2023
Hello valued guest,Thank you for taking time to rate out hotel ,your opinion is valuable to us and we hope to see you again.
2/10 – Ontzettend slecht
Jeffrey, Cambridge
10 sep 2023
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Jeffrey
1 nacht verbleven in september 2023
Reactie van Management op 12 okt 2023
We are sorry to see that you did not enjoy your stay more. Wish we had some feed back to know were we went wrong.
6/10 – Redelijk
Geverifieerde reiziger
5 sep 2023
Positief: Personeel en service
Negatief: Netheid
Geverifieerde reiziger
1 nacht verbleven in september 2023
Reactie van Management op 12 okt 2023
Thank you for taking the time to rate our hotel. We sorry that we did not provide great enough service to receive a 10 out of 10.
8/10 – Goed
Danely Andrea Bravo
Reisde met partner
25 aug 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
For being right next to the freeway, the room was quiet and lovely! The only thing I wish could had been different was the temperature setting on the AC unit in our room. We were too warm at night and unfortunately, couldn't set the temperature lower than 65 degrees. It made it difficult to fall asleep. Overall, good stay with a very comfortable bed.
Danely Andrea Bravo
2 nachten verbleven in augustus 2023
Reactie van Tracee Garren-AGM op 26 aug 2023
Dear Bravo,I am pleased that your stay was pleasurable over all as far as the A/C units unfortunately they are only able to go to a certain setting on temperatures.We do value your input and hope to see you again!
6/10 – Redelijk
Bob
Zakenreiziger
25 aug 2023
Negatief: Netheid
Bob
1 nacht verbleven in augustus 2023
Reactie van Asst General Mgr,Tracee Garren op 27 aug 2023
Hello Valued Guest,Thank you for taking time to fill out the online survey, your rating is valued .
10/10 – Uitstekend
Meg
16 aug 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Meg
5 nachten verbleven in augustus 2023
Reactie van Asst General Mgr, Tracee Garren op 20 aug 2023
Hi Meg, Thank you for taking time to rate our hotel we appreciate your business and look forward to seeing you again.
8/10 – Goed
Chez
13 aug 2023
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Chez
1 nacht verbleven in augustus 2023
Reactie van Asst General Mgr,Tracee Garren op 17 aug 2023
Hi Chez,Thank you for taking the time to rate our hotel.Look forward to your future buisness.
2/10 – Ontzettend slecht
Brian
13 aug 2023
Brian
1 nacht verbleven in augustus 2023
Reactie van Asst General Mgr,Tracee Garren op 17 aug 2023
Hi Brian, I am sorry that we did not meet your expectations what ever that may be we will strive to make it better.
4/10 – Matig
Phillip
12 aug 2023
Positief: Personeel en service
Negatief: Netheid
Phillip
1 nacht verbleven in augustus 2023
10/10 – Uitstekend
John
Zakenreiziger
10 aug 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
John
2 nachten verbleven in augustus 2023
Reactie van Asst General Mgr,Tracee Garren op 11 aug 2023
Thank you John we appreciate your participation in the review you left.
10/10 – Uitstekend
Patrick
Reisde met familie
31 jul 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Front desk staff were very, very nice and informative
Patrick
1 nacht verbleven in juli 2023
Reactie van Asst General Mgr,Tracee Garren op 17 aug 2023
Hi Patrick,I am so pleased to hear that the front desk staff was very informative for your needs we strive to give our guests the best customer service.
8/10 – Goed
Debbie
27 jul 2023
Debbie
2 nachten verbleven in juli 2023
6/10 – Redelijk
Sam
Zakenreiziger
13 jul 2023
Positief: Personeel en service
The staff was excellent and without them the rating would be worse. The room was OK. the AC worked OK. The breakfast was underwhelming. Glad it was for 1 night only.
Sam
1 nacht verbleven in juli 2023
Reactie van Hotel Manager op 15 jul 2023
Dear Sam,Thank you for your feedback. We appreciate your positive comments about our staff and their service. We apologize for any shortcomings you experienced. We value your input and will use it to improve our services for future guests.We hope to have the opportunity to provide you with a even better experience in the future.Sincerely, Hotel Responds Team
10/10 – Uitstekend
Kevin
7 jul 2023
Kevin
1 nacht verbleven in juli 2023
10/10 – Uitstekend
Rosalia
Reisde met familie
30 jun 2023
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Excellent service, great breakfast.
Rosalia
1 nacht verbleven in juni 2023
Reactie van Hotel Manager op 1 jul 2023
Dear Rosalia,Thank you for your positive feedback! We're thrilled to hear that you enjoyed our excellent service and breakfast. Guest satisfaction is our ultimate reward and you have delighted us. It was a pleasure to have you as our guest, and we hope to welcome you back for another enjoyable stay in the future.Sincerely,Hotel Manager
10/10 – Uitstekend
Colette
Reisde met familie
28 jun 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean, convenient, reasonable price, and good breakfast.
Colette
1 nacht verbleven in juni 2023
Reactie van Asst General Mgr op 28 jun 2023
We are pleased that you were very satisfied with your stay here at sleep Inn.
8/10 – Goed
Alexander
Reisde met familie
27 jun 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
More than Serviceable
Checkin went smoothly. The room was clean. The shower was a bit odd, after using it flooded the floor, so be careful. Otherwise a good place to sleep while you explore the city during the day.
Alexander
1 nacht verbleven in juni 2023
Reactie van Asst General Mgr op 28 jun 2023
We are pleased you were satisfied with your stay here at Sleep inn.
4/10 – Matig
Anthony
Zakenreiziger
22 jun 2023
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
My room smelled of urine and mold! I was not happy with the quality of the room for the price that I had to pay!
Anthony
1 nacht verbleven in juni 2023
Reactie van Hotel Manager op 23 jun 2023
Dear Guest,We apologize for the unpleasant experience you had during your stay. Your feedback is important to us, and we take it seriously. We will investigate the issues with the room's odor and ensure appropriate measures are taken to address them. We appreciate your feedback and hope to have the opportunity to provide you with a better experience in the future.Sincerely, Hotel Responds Team
10/10 – Uitstekend
Geverifieerde reiziger
Zakenreiziger
21 jun 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Budget-friendly choice
This is an older property which is reflected in the rate. A clean, well-maintained hotel is always a gem and I always appreciate those stays. Unfortunately, the room I stayed in last night has a bulging seam that greets you as soon as the door is opened (see pic). There are several dings in the walls that were painted without being filled and other places semi-gloss was used to touch up egghell or matte paint. Both are poor choices that highlight the problem instead of properly repairing it.
This morning, I pushed back the curtains for more light and saw a terribly stained window (see pic). I would give the room 5 stars for cleanliness except the bed spread had a dried stain that immediately made me question whether it had been laundered. I almost switched to the other bed, but didn't want to use 2 sets of sheets for a single night. The bed is very comfortable and pillows are perfect.
The bathroom, especially the shower, was exceptionally clean and sparkling. I appreciated the eco-friendly shower head. The room is well-appointed with in-room coffee maker, microwave & refrigerator. However, the water has an algae-like odor that makes coffee and even tooth brushing unappealing. I booked this room for about $35 less than the sister hotel across the parking lot. It's fine for a budget friendly night or two, but it could be a real gem with better maintenance.
Geverifieerde reiziger
1 nacht verbleven in juni 2023
Reactie van Hotel Manager op 23 jun 2023
Dear Guest,Thank you for your detailed feedback about your recent stay. We appreciate your recognition of our budget-friendly rates and efforts to maintain cleanliness. We apologize for the maintenance issues you encountered in your room, and we take your comments seriously. We will address the seam, wall dings, and window stains to ensure a better experience for future guests. We apologize for any inconvenience caused and appreciate your understanding. We hope to have the opportunity to provide you with an improved stay in the future.Sincerely, Hotel Responds Team