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Beoordelingen van Best Western Apricot Inn

2.5 out of 5
Best Western Apricot Inn
46290 W Panoche Rd, Firebaugh, CA

Beoordelingen

8,2

Zeer goed

Gastenscore: 10 - Uitstekend. 145 van 338 beoordelingen" "
Gastenscore: 8 - Goed. 106 van 338 beoordelingen" "
Gastenscore: 6 - Redelijk. 52 van 338 beoordelingen" "
Gastenscore: 4 - Matig. 22 van 338 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 13 van 338 beoordelingen" "

8,4/10

Netheid

8,8/10

Personeel en service

7,6/10

Voorzieningen

7,8/10

Staat van de accommodatie en faciliteiten

8,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Scott

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is a good, solid motel for a place to spend the night along I-5. It is easy to walk to a variety of fast food restaurants if you need dinner. The included breakfast is nothing fancy, but it does the job.
1 nacht verbleven in mei 2024

4/10 – Matig

Mi Ran

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Linens smell bad
1 nacht verbleven in april 2024
Reactie van sb op 8 apr 2024
Hello Mi,We like to thank you for your recent stay with us. We are truly sorry the linens smell bad. We use the dispensed laundry detergent and softener from our vendor Clean Tech Services.Thank you for your honest feedback.Sincerely,Sharon BatesGeneral Manager

10/10 – Uitstekend

Renee, Bakersfield

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Quieter convenient
1 nacht verbleven in maart 2024
Reactie van sb op 2 apr 2024
Hello Renee,We thank you for your recent stay and we are grateful for you taking the time to leave us a review. We look forward to seeing you the next time you are in Firebaugh.Best Wishes,Sharon BatesGeneral Manager

4/10 – Matig

Shelby A

Reisde met familie en kleine kinderen
Negatief: Voorzieningen
Noisy AC and limited options for breakfast
1 nacht verbleven in maart 2024
Reactie van sb op 18 mrt 2024
Hello Shelby,We thank you for your honest feedback regarding your stay with us.We apologize that the air conditioner was too loud. We are sorry you did not find what you needed at breakfast. We would love to hear any suggestions you have to improve our breakfast. We will definitely try to implement improvements if they are feasible to accommodate our guests.Take Care,Sharon BatesGeneral Manager

6/10 – Redelijk

Frank

Positief: Netheid
1 nacht verbleven in maart 2024
Reactie van sb op 24 mrt 2024
Hi Frank,We appreciate you took the time to leave your rating.It is in our hopes that you will stay with us the in the future.Cordially,Sharon BatesGeneral Manager

6/10 – Redelijk

midhat

Negatief: Netheid, staat van de accommodatie en faciliteiten
Nn
1 nacht verbleven in februari 2024
Reactie van sb op 8 mrt 2024
Hello,We appreciate you filling out the survey regarding your stay with us. We hope to see you next time you are in our area,.Cordially, Sharon BatesGeneral Manager

6/10 – Redelijk

Cuong

Reisde met familie
Positief: Netheid
The check in staff is lack of hospitality, other staffs are fine. Room is average but the door is not air-tight so it is noisy.
1 nacht verbleven in februari 2024
Reactie van SB op 28 feb 2024
Hello, We appreciate you taking the time to leave your feedback regarding your stay with us. We apologize that the door made it noisy. We will use your comments about the check-in clerk as a learning tool for her, to improve service to all future guests.Take Care,Sharon BatesGeneral Manager

8/10 – Goed

Melvin

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van SB op 30 jan 2024
Hello Melvin, We appreciate your staying with us and look forward to seeing you the next time you are in the Firebaugh area.Best Regards,Sharon BatesGeneral Manager

10/10 – Uitstekend

Jazmyne

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van sb op 30 jan 2024
Hi Jazmyne,Thank you for your stay with us and we look forward to seeing you the next time you are in the Firebaugh area. Thanks,Sharon BatesGeneral Manager

10/10 – Uitstekend

Amy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Comfy and worth it!
My partner and I had a great stay. We have stayed here several times, and it’s always worth it. It may not be extravagant, but most things we need are available in the area.
1 nacht verbleven in januari 2024
Reactie van sb op 29 jan 2024
Hi Amy,We are grateful you chose to stay with us and were glad to hear you enjoyed the accommodations. We look forward to seeing you if you ever find your way back to Firebaugh.Best, Sharon BatesGeneral Manager

10/10 – Uitstekend

Amy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great stay for the price!
The staff was so sweet. The room and beds were pretty nice, especially for being just off the highway. My partner and I have stayed here twice, and will be back.
1 nacht verbleven in december 2023
Reactie van sb op 11 jan 2024
Hello Amy,We are grateful you chose to stay with us and we look forward to seeing you the next time you are in our area.Best Wishes,Sharon BatesGeneral Manager

10/10 – Uitstekend

Nicacio

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good
1 nacht verbleven in december 2023
Reactie van SB op 9 jan 2024
Hi Nicacio,We are grateful you gave us such a great rating regarding your recent stay with us. We look forward to seeing you the next time you are in our area.Take Care,Sharon BatesGeneral Manager

10/10 – Uitstekend

Justin

Reactie van SB op 28 feb 2024
Hi Justin,We are grateful you chose to stay with us and were glad to hear you enjoyed the accommodations. We hope to see you if you are in the Firebaugh area again. Thanks for taking the time to leave a review.Best,Sharon Bates General Manager

10/10 – Uitstekend

Francisco

Clean
1 nacht verbleven in december 2023
Reactie van SB op 9 jan 2024
Hello Francisco, Thank you for your awesome rating, regarding your stay with us.We look forward to seeing you on your next stay with us.Cordially,Sharon BatesGeneral Manager

8/10 – Goed

Jacob

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Convenient and clean hotel right on I-5. Breakfast wasn't the best quality but room was comfortable and friendly staff was helpful.
1 nacht verbleven in oktober 2023
Reactie van FM op 23 okt 2023
Dear Jacob, Thank you for taking the time to complete he survey regarding your stay here on our property. We look forward to seeing you again soon.Sincerely,Felicia MartinezAssistant Manager

10/10 – Uitstekend

Jesús Eduardo Hernández

Reisde met familie
Positief: Netheid
The air from the bathroom was too noisy
1 nacht verbleven in oktober 2023
Reactie van FM op 15 okt 2023
Dear Jesus,Thank you for taking the time to complete the survey! We look forward to seeing you again soon.Sincerely,Felicia MartinezAssistant Manager

10/10 – Uitstekend

Gilbert

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Considering this is the only hotel in the area, I was extremely impressed. Clean and remodeled.
1 nacht verbleven in oktober 2023
Reactie van sb op 27 okt 2023
Hello Gilbert,Thank you for choosing to stay with us and glad to hear you enjoyed the accommodations. We look forward to seeing you the next time you are in our area.Take Care,Sharon BatesGeneral Manager

6/10 – Redelijk

Claire

Positief: Personeel en service, comfort kamer
1 nacht verbleven in oktober 2023
Reactie van sb op 13 okt 2023
Hi Claire,We thank you for taking time out of your busy day to leave us a rating on Expedia. We were grateful for your stay and look forward to seeing you the next time you are in the Firebaugh area.Sincerely,Sharon BatesGeneral Manager

10/10 – Uitstekend

Carlos

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in oktober 2023
Reactie van FM op 7 okt 2023
Dear Carlos,Thank you for taking the time to complete the survey. We look forward to seeing you again soon.Sincerely,Felicia MartinezAssistant Manager

6/10 – Redelijk

Jenna

Reisde met partner, Reisde met familie
Negatief: Voorzieningen
Stayed in the area for the firebaugh festival, when i arrived The room smelled weird when we walked in , i had febreze so i ended up spraying it around the room . Smelled like dirty carpet with cleaner on top like very pungent. But other then that room was pretty clean . Bed was a little hard and there is very very slim pickings for food options near by . Staff was friendly . Overall wouldnt stay again though
1 nacht verbleven in september 2023
Reactie van sb op 3 okt 2023
Hello Jenna,We thank you for taking the time to leave your feedback regarding your recent stay.Sorry to hear your room had a weird odor. We ask that next time you let the front desk know and we can change your room or we have Lysol to spray in the room if you don't want to move or we are completely booked.We hope you will give us another chance to give you the accommodations you deserve.Sincerely,Sharon BatesGeneral Manager

6/10 – Redelijk

Stuart

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Comfort kamer
Best Western I5
Rooms have been updated although some finishes in the bathroom were off. Somewhat pricey for what’s offered and the location. Gouging travelers on I5 no doubt, bed was uncomfortable for me as were the pillows. Hard bed and firm pillows.
1 nacht verbleven in september 2023
Reactie van FM op 2 okt 2023
Dear Stuart,Thank you for taking the time to fill out your survey. We do hope to see you again soon.Sincerely,Felicia MartinezAssistant Manager

10/10 – Uitstekend

Peggy

Reisde met een groep, Reisde met familie
Positief: Staat van de accommodatie en faciliteiten
Everything was nice. The breakfast served was great. The bed I had was pretty comfortable.
1 nacht verbleven in september 2023
Reactie van FM op 2 okt 2023
Dear Peggy,Thank you for taking the time to complete the survey regarding your stay. We appreciate you taking the time to give us an amazing survey. We look forward to your next stay with us.Sincerely,Felicia MartinezAssistant Manager

10/10 – Uitstekend

Dennis

It was a great stop clean room
1 nacht verbleven in september 2023
Reactie van SB op 25 sep 2023
Hello Dennis,Thank you for taking time out of your day to leave your comments regarding your recent stay,We appreciate you choosing to stay with us and are glad to hear you enjoyed the accommodations.Sincerely,Sharon BatesGeneral Manager

10/10 – Uitstekend

Laurie, Riverside

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2023
Reactie van sb op 13 sep 2023
Hi Laurie,We appreciate the rating you gave us and we look forward to seeing you on your next stay.Take Care,Sharon BatesGeneral Manager

8/10 – Goed

Lissette

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Easily accessible location off I-5
1 nacht verbleven in september 2023
Reactie van FM op 9 sep 2023
Thank you Lissette for taking the time to complete the survey regarding your stay. We look forward to seeing again real soon.Sincerely,Felicia MartinezAssistant Manager

10/10 – Uitstekend

sharon

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Always stay here on my way to Palm Springs
1 nacht verbleven in september 2023
Reactie van FM op 6 sep 2023
Dear Sharon,Thank you for taking the time to complete the survey. We appreciate your stay and look forward to seeing you again soon.Happy Trails,Felicia MartinezAssistant Manager

10/10 – Uitstekend

Rogelio

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2023
Reactie van FM op 4 sep 2023
Dear Rogelio,Thank you so very much for taking the time out of your busy schedule to complete the survey. We look forward to seeing you again soon.Happy Trails,Felicia MartinezAssistant Manager

8/10 – Goed

ashley

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
Grew breakfast
1 nacht verbleven in augustus 2023
Reactie van FM op 30 aug 2023
Dear Ashley,thank you for taking the time to complete the survey about your stay. We look forward to seeing you again real soon.Sincerely,Felicia MartinezAssistant Manager

10/10 – Uitstekend

Kimberly

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
On our way to Pinnacles National Park
1 nacht verbleven in augustus 2023
Reactie van Madelein op 25 aug 2023
Thank you so much for your amazing review. We hope to see you again.

6/10 – Redelijk

Emma

Reisde met partner
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Negatief: Netheid
Everything seemed clean. They need a better maintenance guy, there were patches on the wall that my son could have fixed better. I wasn't able to sleep, bed was uncomfortable, pillows were hard as a rock and kinda bumpy. Woke up sore. People at front desk were awrsome. Breakfast was decent, not so many options.
1 nacht verbleven in augustus 2023
Reactie van sb op 22 aug 2023
Hello Emma,We thank you for sharing your comments regarding your recent stay with us.We are sorry to hear that the pillows and bed were not to your satisfaction. The pillows are a required by Best Western.Cordially,Sharon BatesGeneral Manager

10/10 – Uitstekend

Robert

1 nacht verbleven in augustus 2023
Reactie van sb op 11 aug 2023
Hello Robert,Thanks for your awesome rating of our hotel. It is always a pleasure to serve your lodging needs when you are in the Firebaugh area. We look forward to seeing you next time.Take Care,Sharon Bates General Manager

10/10 – Uitstekend

Allen

Positief: Personeel en service
1 nacht verbleven in augustus 2023
Reactie van FM op 9 aug 2023
Dear Allen, Thank you for taking the time to complete the survey. We really appreciate you giving us 10 out of 10!!! We look forward to seeing you again real soon.Happy Trails,Felicia MartinezAssistant Manager

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service
Negatief: Comfort kamer
Lumpy pillow
Overall, not bad. Pillows were what could only be described as “lumpy”. Like they were filled with packing peanuts, but somehow still hard.
1 nacht verbleven in augustus 2023
Reactie van Jaclyn op 7 aug 2023
Hi there. I am very sorry about your experience with the pillows in your room. Thank you for bring this to our attention. We hope to get another chance to make sure you have a much better experience. Thank you!! Jaclyn Garcia Front Desk Agent..

10/10 – Uitstekend

Sylvia

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean and quiet, easy a cess to freeway.
1 nacht verbleven in juli 2023
Reactie van sb op 1 aug 2023
Hi Sylvia,Thank you for taking the time to leave us your comments regarding your satay with us. We were glad to hear you enjoyed your stay.Best Regards,Sharon BatesGeneral Manager

10/10 – Uitstekend

Daniel

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2023
Reactie van sb op 31 jul 2023
Hello Daniel,We thank you for choosing to stay with us and we are glad to hear you enjoyed the accommodations. We look forward to seeing you the next time you are in our area.Sincerely, Sharon Bates, General Manager

10/10 – Uitstekend

Shadi

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Pleasantly surprised
Really convenient and nice hotel on the way to SF. Staff was friendly and they were super attentive to the care and cleanliness of the property. Breakfast was nice and although simple it had everything you could want - fresh coffee with flavored creamers (our fav :), fruit, bread, spread, cereal, waffles, eggs, oatmeal, juice, yogurt. We appreciated how attentive the breakfast lady was at cleaning the tables and re-stocking breakfast as guests came and left. Room was convenient and clean with a nice size tv and fridge. No frills otherwise everything was in perfect working order and we felt safe there. Really nice hotel; we would stay again!
1 nacht verbleven in juli 2023
Reactie van Monique op 25 jul 2023
Dear Shadi, Thank you for taking the time to fill out the review and giving us an awesome score. We hope to see you again soon.Sincerely,Monique (Front Desk)

10/10 – Uitstekend

Clara

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in juli 2023
Reactie van sb op 20 jul 2023
Dear Clara,I would like to thank you for choosing to stay with us and we look forward to seeing you the next time you are in our area.Have a fabulous summer!Sharon BatesGeneral Manager

8/10 – Goed

Joerg

1 nacht verbleven in juli 2023
Reactie van FM op 17 jul 2023
Dear Joerg,thank you for taking the time out of your busy schedule to complete the survey regarding your stay. We look forward to seeing you again real soon.Sincerely,Felicia MartinezAssistant Manager

6/10 – Redelijk

Casey

1 nacht verbleven in juli 2023
Reactie van FM op 2 aug 2023
Dear Casey, Thank you so much for taking the time to complete the survey regarding your stay with us. We look forward to seeing you again soon. Happy Trails,Felicia MartinezAssistant Manager

10/10 – Uitstekend

Susanna

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
We only stayed for a night, but it was a very nice place to stay! Nice pool, friendly, and the staff where superb.
1 nacht verbleven in juli 2023
Reactie van FM op 10 jul 2023
Dear Susanna, Thank you so very much for the awesome review you gave us. We appreciate you taking the time out of your busy schedule to tell us what you liked about staying on our property. We look forward to seeing you all again real soon.Sincerely,Felicia MartinezAssistant Manager

10/10 – Uitstekend

Ramon

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in juli 2023
Reactie van FM op 10 jul 2023
Dear Ramon, Thank you so very much for taking the time out of your busy schedule to complete the survey. We really appreciate the amazing review you gave us and look forward to seeing you again soon.Sincerely,Felicia MartinezAssistant Manager

10/10 – Uitstekend

Michael

1 nacht verbleven in juni 2023
Reactie van FM op 26 jun 2023
Dear Michael,Thank you for taking the time to complete the survey regarding your stay with us. We look forward to seeing you again soon.Sincerely,Felicia MartinezAssistant Manager

10/10 – Uitstekend

Maurice

1 nacht verbleven in juni 2023
Reactie van FM op 1 jul 2023
Dear Maurice,I would like to take the time to Thank You!!! for giving us an awesome review. We look forward to seeing you all again real soon.Happy Trails,Felicia MartinezAssistant Manager

2/10 – Ontzettend slecht

Damon

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Bed Bugs. No refund.
We found a bug in the bed, so we showered and chalked it up to bad luck, then we found more bugs in the bed and decided to leave. The receptionist (very nice and helpful) said we could get a refund, but had to go through the 3rd party app we booked with. We tried that, but the manager declined the refund request. Do not stay here. There's a beautiful Holliday Inn in Holister that costs about the same and is 10x nicer.
1 nacht verbleven in juni 2023
Reactie van sb op 9 jun 2023
Hi Damon, We refunded Expedia's credit card for your stay on 6-6-23. We had never turned down your refund request, as I learned today, June eighth, that they contacted the wrong hotel who declined the refund. So I made it clear that an entire refund was given and EcoLab did not find any bed bugs.We apologize for the insects in the room but we are located in the country where insects live.Sincerely,Sharon BatesGeneral Manager

10/10 – Uitstekend

Amy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great for a quick overnight stay!
Great for a quick overnight stay! The beds are slightly stiff, and the pillows aren’t super firm - so I’m glad I brought my own pillow along. We were very comfortable, though.
1 nacht verbleven in juni 2023
Reactie van val op 5 jun 2023
Hi, AmyThank you for your feedback. We are pleased to know you enjoyed your stay. We hope too see you again and thank you for choosing Best Western Apricot Inn. Sincerely, Valerie (Front Desk)

10/10 – Uitstekend

Cecilia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Beds can be upgraded and breakfast last longer please
1 nacht verbleven in juni 2023
Reactie van FM op 4 jun 2023
Good Afternoon Cecilia, Thank you so very much for taking the time out of your busy schedule to complete the survey regarding your stay. We look forward to seeing you again soon.Sincerely,Felicia MartinezAssistant Manager

10/10 – Uitstekend

Nimita

Reisde met partner
Positief: Personeel en service
Clean convenient rest stop on i5
1 nacht verbleven in mei 2023
Reactie van Val op 1 jun 2023
Hello Nimita, Thank you for your feedback. We hope you enjoyed your stay with us. Thank you for choosing Best Western Apricot Inn. Sincerely, Valerie (front desk)

8/10 – Goed

Gunnar

1 nacht verbleven in mei 2023
Reactie van FM op 29 mei 2023
Dear Gunnar,Thank you so kindly for taking the time to complete the survey regarding your stay. We appreciate you choosing to stay at our property and look forward to seeing you again soon.Sincerely,Felicia MartinezAssistant Manager

10/10 – Uitstekend

Kristine

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean, beautiful room. Pillows were a little hard for me but overall very nice.
1 nacht verbleven in mei 2023
Reactie van val op 23 mei 2023
Hello, KristineThank you for your feedback. We are happy that you enjoyed your stay with us. Thank you for choosing Best Western Apricot Inn and we hope to see you again soon.Sincerely,Valerie (front desk)

10/10 – Uitstekend

MIRI

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Much needed sleep achieved
My stay was very accommodating I was tired the bed was so comfortable I didn't even wake up for breakfast. I will be back to this hotel definitely
1 nacht verbleven in mei 2023
Reactie van Val op 16 mei 2023
Hello Miri,Thank you for your review. We really appreciate the positive feedback. We are happy that you enjoyed your stay here at Best Western Apricot Inn. We are looking forward to seeing you and serve you again in the future.Sincerely, Valerie (Front Desk)