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Beoordelingen van Knights Inn Flint

2 out of 5
Knights Inn Flint
2324 Austin Parkway, Flint, MI

Beoordelingen

4,8
Gastenscore: 10 - Uitstekend. 51 van 386 beoordelingen" "
Gastenscore: 8 - Goed. 51 van 386 beoordelingen" "
Gastenscore: 6 - Redelijk. 64 van 386 beoordelingen" "
Gastenscore: 4 - Matig. 49 van 386 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 171 van 386 beoordelingen" "

4,6/10

Netheid

6,0/10

Personeel en service

4,2/10

Voorzieningen

4,6/10

Staat van de accommodatie en faciliteiten

4,2/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Barbara

Zakenreiziger, Reisde met huisdieren, Reisde met familie
Negatief: Voorzieningen
The tubs had burnt holes in them cuz people have been in there smoking when they're not supposed to be smoking in the rooms and the fire alarm kept beeping so I had to keep taking the battery out of it and then it's still beep sometimes the bed my sister sat down on it and it hit the floor cuz it's sitting on these little tiny bags I called the front desk about the bed and they said that they would let their boss know and then I never saw anybody I think giving them a three is a little over but they really did try to renovate this room that we were in cuz it had new paint and a new fire thing but the knobs on the air conditioning heater unit the turn button was off you couldn't tell what you were doing to adjust it so three maybe two on the star rating
5 nachten verbleven in mei 2024
Reactie van Chris op 8 mei 2024
I am looking into all of these issues and im very sorry about your stay

2/10 – Ontzettend slecht

Lashanda

Negatief: Netheid, personeel en service en voorzieningen
There was roaches crawling around the walls carpet floors were dirty
1 nacht verbleven in april 2024
Reactie van Guest Relations op 1 mei 2024
Dear Lashanda,We're sorry to hear that you didn't have a good time. While we treat our property regularly, we'll be sure to have our pest control and housekeeping teams look into all of your comments further. Please consider coming back to give us another chance soon.

10/10 – Uitstekend

Charleena

Positief: Personeel en service
Older hotel needs remodeling
2 nachten verbleven in maart 2024
Reactie van Chris op 15 apr 2024
Thank you for your feed back, We are in the process of remolding the rooms.

2/10 – Ontzettend slecht

Madelynn

Reisde met partner
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was quiet. I did not like the dirtiness, smell of the room, or how unsafe we felt.
1 nacht verbleven in april 2024
Reactie van Chris op 15 apr 2024
I am very sorry about your stay. I hope that you will come back when we are done remolding the rooms

2/10 – Ontzettend slecht

Cesar

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I payed on the app for one night, and then they did not have me the room
Reactie van Chris op 12 apr 2024
I am very sorry that you didn't enjoy your stay. We are remolding our rooms and I hope that you come back

8/10 – Goed

Jamie

2 nachten verbleven in maart 2024
Reactie van Chris op 10 apr 2024
thank you for your stay

6/10 – Redelijk

Mahagony

1 nacht verbleven in maart 2024
Reactie van Chris op 5 apr 2024
I am sorry that you didn't enjoy your stay with us

2/10 – Ontzettend slecht

Juan

Negatief: Netheid, personeel en service
1 nacht verbleven in februari 2024
Reactie van Chris op 4 mrt 2024
I am very sorry that you didn't enjoy your stay

2/10 – Ontzettend slecht

Mahagony

1 nacht verbleven in februari 2024
Reactie van Chris op 25 mrt 2024
Im very sorry that you didn't enjoy your stay

8/10 – Goed

Mahagony

Reisde met partner
Positief: Personeel en service
It was decent for the price. The staff that runs the office is very helpful . . . .and they have security!!!
1 nacht verbleven in februari 2024
Reactie van Chris op 28 feb 2024
Thank you for your stay. Please come back soon

2/10 – Ontzettend slecht

Juan, A porte

Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Bad the restroom for is brok and the chewer is nasty
1 nacht verbleven in februari 2024
Reactie van Chris op 28 feb 2024
I am very sorry that you didn't enjoy your stay

4/10 – Matig

Sim

1 nacht verbleven in februari 2024
Reactie van Chris op 26 feb 2024
Thank you for your stay

2/10 – Ontzettend slecht

Linda

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This is the nastiest room I've ever stayed in. White substance spewed across the headboard, bathtub looked like it had never been cleaned, bedspread had burn holes all over it, indoor security lock was broken and TV did not work.I wish I could upload my photos and share how disgusting the room was.
1 nacht verbleven in januari 2024
Reactie van Chris op 23 feb 2024
I am very sorry about your stay. We are remolding the rooms at this time

10/10 – Uitstekend

Shannon

Positief: Staat van de accommodatie en faciliteiten
5 nachten verbleven in januari 2024
Reactie van Chris op 21 feb 2024
Thank you for your stay. please come back soon.

6/10 – Redelijk

Marcus

5 nachten verbleven in februari 2024
Reactie van Chris op 21 feb 2024
Thank you for your stay. Please come back soon

2/10 – Ontzettend slecht

Shawn

Zakenreiziger
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Don’t cancel you will still pay
I called the hotel to cancel two days before my scheduled trip due to a traffic accident and now they tell me too bad you must pay. What a joke
1 nacht verbleven in februari 2024
Reactie van Guest Relations op 12 feb 2024
Dear Shawn,Thank you for sharing your thoughts, and we apologize for any inconvenience caused. We encourage you to contact us offline if you have any further questions, as we are always willing to help in any way we can. We hope to welcome you back down the line.

4/10 – Matig

Jeffery

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This property has fallen off terribly over the last few years. The cleaning of the rooms isn’t up to par. The floor boards in the room were weak. The furniture was stained and or broken.
1 nacht verbleven in januari 2024
Reactie van Guest Relations op 26 jan 2024
Dear Jeffery,It's disheartening that your time with us was less than ideal, and we apologize for failing to meet your standards and our own. Our team is constantly searching for ways to improve and will use your feedback as a guide to help us enhance the quality of our accommodations. Thank you for taking a moment to share your thoughts, and we wish you all the best.

6/10 – Redelijk

Nancy

Positief: Personeel en service
It was ok for the money not best
1 nacht verbleven in januari 2024
Reactie van Chris op 12 feb 2024
Thank you for your stay

8/10 – Goed

Melanie

2 nachten verbleven in januari 2024
Reactie van Chris op 12 feb 2024
Thank you for your stay

2/10 – Ontzettend slecht

Kimberly

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Not for single women.
The first room she gave me was a room that had a conjoining door and it was very dirty. Old furniture, it was it showed no consideration. The second room she gave me. I complained and the second room that she gave me had no ball lock at the top. And metal double lock button lock. So I had to purchase a security bar to make sure that no one can come in there. My key was deactivated every day which indicated that she gave out my key to other people for my room
3 nachten verbleven in januari 2024
Reactie van Guest Relations op 21 jan 2024
Dear Kimberly,Your experience is not one that we're proud to read about, as we know we're capable of much better. Thank you for letting us know what was not to your satisfaction during your stay, as this will allow our team to reflect and improve in the areas that matter most to you, especially regarding our attention to cleanliness, accommodations, and all we offer. We wish you well and hope you'll consider giving us another try someday.

2/10 – Ontzettend slecht

Dion

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Filthy room,towels,sheets,and not clean at all
3 nachten verbleven in januari 2024
Reactie van Guest Relations op 21 jan 2024
Dear Dion,What you have detailed regarding cleanliness certainly does not reflect the spirit of service and value we pride ourselves on. Please accept our sincere apologies for our shortcomings, and know we will give our property and rooms the extra care they deserve. We will also make sure that our housekeeping efforts improve moving forward. Thank you, and please consider returning down the line for a better experience.

6/10 – Redelijk

DAVID

1 nacht verbleven in januari 2024
Reactie van Chris op 16 jan 2024
Thank you for your stay

2/10 – Ontzettend slecht

Lyne

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Chris op 16 jan 2024
Sorry you didn't enjoy your stay. I hope that you will come back

2/10 – Ontzettend slecht

Ashley

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
This property needs to address housekeeping. Living condition are bad, rooms not cleaned properly and safety measures need to be inforced. As well as replacing door locks and water damage. This is health and safety issue.
1 nacht verbleven in december 2023
Reactie van Guest Relations op 4 jan 2024
Dear Ashley,We appreciate you sharing your thoughts with us. We are very sorry for any way in which we failed to meet your expectations. Guest feedback only helps us improve, and that is what we intend to do. Thank you for your time, and we wish you well.

2/10 – Ontzettend slecht

Micah

Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Didnt like the fact that the property was filthy cigarette butts everywhere damage to the rooms property plumblimg was horrible room was dirty sheets blankets floors was sticky every junkie and prostitute goes there
1 nacht verbleven in december 2023
Reactie van Chris op 26 dec 2023
I Am very sorry about your stay. I will look into the issues that you have.

2/10 – Ontzettend slecht

AntQuniece, Mt. Morris

Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Rooms old no update dirty nasty
2 nachten verbleven in december 2023
Reactie van Chris op 26 dec 2023
Sorry about your stay

4/10 – Matig

Miranda

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
4 nachten verbleven in december 2023
Reactie van Chris op 26 dec 2023
Sorry that you didn't enjoy your stay

2/10 – Ontzettend slecht

Shalon

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2023
Reactie van Chris op 26 dec 2023
Sorry about your stay

4/10 – Matig

Vanessa

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
2 nachten verbleven in december 2023
Reactie van Chris op 26 dec 2023
Sorry about your stay

2/10 – Ontzettend slecht

AntQuniece, Mt. Morris

Zakenreiziger, Reisde met huisdieren, Reisde met familie en kleine kinderen
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The hotel is very dirty half ass clean rooms has a very bad odor stuff is falling apart in the rooms old dirty beds the list just goes on
3 nachten verbleven in december 2023
Reactie van Chris op 6 dec 2023
I am very sorry about your stay I will look into the issues. I am hoping to remodel the rooms the first of the year

10/10 – Uitstekend

Sharon

28 nachten verbleven in november 2023
Reactie van Chris op 26 dec 2023
Thank you for your stay

2/10 – Ontzettend slecht

Jimmy

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in november 2023
Reactie van Chris op 6 dec 2023
I Am very sorry for your stay

6/10 – Redelijk

Monika

Positief: Personeel en service, comfort kamer
3 nachten verbleven in november 2023
Reactie van Chris op 8 nov 2023
Thank you for your stay.

2/10 – Ontzettend slecht

Scott

Zakenreiziger
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023
Reactie van Chris op 8 nov 2023
I am very sorry that you didn't enjoy your stay.

2/10 – Ontzettend slecht

Tonya

Zakenreiziger
Negatief: Netheid, personeel en service en voorzieningen
No clean linen or towels available. Garbage up n down the sidewalk
3 nachten verbleven in oktober 2023
Reactie van Guest Relations op 5 nov 2023
Dear Tonya,The upkeep and cleanliness of our accommodations and amenities are very important to us, so we'll be sure to discuss your comments internally and make changes where necessary. Thank you so much for the feedback and we hope you will give us another chance soon.

2/10 – Ontzettend slecht

Maggie

Zakenreiziger, Reisde met partner
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Despite a friendly, professional desk clerk, the room had water damage, smelled musty, and the furniture was dirty. For the cost and deposit, the motel was a disappointment and we won’t be returning.
1 nacht verbleven in oktober 2023
Reactie van Guest Relations op 1 nov 2023
Dear Maggie,Though we are glad you enjoyed our friendly front desk staff, we regret that our accommodations fell below your expectations. What you have detailed regarding cleanliness and our rooms is certainly not reflective of the spirit of service and value we pride ourselves on. Please accept our sincere apologies for our shortcomings, and know we will give our rooms the extra care they deserve. We will also make sure that our housekeeping efforts improve moving forward. Thank you, and please consider giving us another chance to change your perceptions down the line.

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service, comfort kamer
1 nacht verbleven in oktober 2023
Reactie van Chris op 6 dec 2023
Thank you for your stay

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Not bad, pretty chill
Checked in around 7:40 ish, finding the place wasn't too hard. Receptionist was a bit rude but other than that it is a cheap hotel suitable and comfortable for a visit.
1 nacht verbleven in oktober 2023
Reactie van Chris op 24 okt 2023
I will look into my staff. Thank you for your stay

2/10 – Ontzettend slecht

Montel

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Run down place
Dont stay here spend $30 more at a better hotel!
1 nacht verbleven in oktober 2023
Reactie van Chris op 24 okt 2023
Sorry that you didn't enjoy your stay

2/10 – Ontzettend slecht

Lacey

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in oktober 2023
Reactie van Chris op 24 okt 2023
I am very sorry that you didn't enjoy your stay

10/10 – Uitstekend

Angela

Zakenreiziger
Positief: Voorzieningen
The bed was very comfortable and it was quiet. Only real complaints are bathtub is in bad shape needs replacing and parking lot needs to be kept clean and they would have more clientele. I will stay here again.
1 nacht verbleven in oktober 2023
Reactie van Chris op 24 okt 2023
Thank you for your stay.

4/10 – Matig

Lucricia

Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
It was okay room was a bit raggedy. Bathroom was dirty.
1 nacht verbleven in oktober 2023
Reactie van Guest Relations op 31 okt 2023
Dear Lucricia,We regret that our rooms fell below your expectations on this occasion. Rest assured, your feedback remains essential and will be shared with the respective teams as we ensure we uphold our high-quality standards across the board. Down the line, we hope to welcome you back for a better experience.

2/10 – Ontzettend slecht

Haleigh

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wrong room late check inn roaches their price is lower than yours on sign but don’t honor it
1 nacht verbleven in september 2023
Reactie van Guest Relations op 12 okt 2023
Dear Haleigh,We're sorry to hear about what you've described, as this isn't the experience we want our guests to have. Our team will be sure to look into your comments further and make changes where necessary. Please consider giving us another chance soon, as we know that we can impress you.

10/10 – Uitstekend

Montel

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Cheap prices
You get what you pay for.
1 nacht verbleven in oktober 2023
Reactie van Chris op 24 okt 2023
Thank you for your stay

8/10 – Goed

Jill

Positief: Personeel en service
1 nacht verbleven in september 2023
Reactie van Chris op 4 okt 2023
Thank you for your stay

8/10 – Goed

Lloyd

1 nacht verbleven in september 2023
Reactie van Chris op 4 okt 2023
Thank you for your stay. Please come back soon

4/10 – Matig

Nathan

Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The place was filthy and the first room smelled like cigarettes and weed. The second room was filthy but didn’t smell terrible. Trash all over outside and one of the beds looked like it had blood stains on the mattress that wasn’t covered with sheets. I just needed to sleep after a long day on the road. I’m never staying here again. The bed frame on the non bloody bed was also broken.
1 nacht verbleven in september 2023
Reactie van Chris op 28 sep 2023
I am very sorry about your stay. I am taking care of several issues about the room.

10/10 – Uitstekend

Chris

1 nacht verbleven in september 2023
Reactie van Chris op 24 okt 2023
I'm very sorry that you didn't enjoy your stay

2/10 – Ontzettend slecht

Phoebe

1 nacht verbleven in september 2023
Reactie van Chris op 28 sep 2023
I'm very sorry that you didn't enjoy your stay

2/10 – Ontzettend slecht

Rafael

Reisde met een groep, Zakenreiziger, Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This stay was horrible. Bed bugs everywhere, holes in the wall, I was charged twice and they won’t give me a refund . Manager was supposed to call me and never did then denied my refund through Expedia… do not stay here.
Reactie van Chris op 25 sep 2023
I am very sorry about your stay. we are taking care of the issues.