Dear Sandra, We thank you very much for having decided to spend your stay in Florence in our hotel and we are pleased to see that your experience was positive and you appreciated the quality of our services. We just have to hope to be able to welcome you again and in the meantime we send you our best regards and best wishes for a Happy New Year. Lapo Bonciani - Customers relations manager

Beste Kris, Het is met groot genoegen dat we uw opmerkingen over uw verblijf in ons hotel lezen, waarin u uw tevredenheid over onze diensten uitdrukt. Uw woorden geven ons nieuwe positieve energie om ons prachtige werk voort te zetten en daarom hopen we u opnieuw te mogen verwelkomen voor uw volgende reis naar Florence. Hoogachtend. Lapo Bonciani - Guest Relations Manager.

Dear customer, we thank you for choosing our hotel and we are very pleased that you enjoyed your stay. Hoping to welcome you again in the future, we greet you cordially. Lapo Bonciani - Guests relations manager

Dear , Thank you for your feedback and for the evaluation given to our hotel. Come back soon we will be happy to welcome you again. Best regards.

Dear Nora, Thank you for your review. We are delighted that you have enjoyed the quality, service and professionalism that we assure to every guest. We hope to see you again soon. Best regards. F. Vitone - Resident Manager

Dear Guest, We thank you and we are happy you appreciated our strengths as location, breakfast, style and professionalism. We hope to see you soon. Best regards.

Dear Hilde, Thank you for the nice review. We always do our best for all our Guests. Looking forward to welcoming you again, we remain, Yours Faithfully.

Dear Leah, thank you for your comment we are happy to read you had a memorable stay at the Joy Hotel.Please come back soon we arre thrilled to welome you once again.Warmest regardsAmbra AgostiniResident Manager

Dear Lorraine, thank you for your comment and for your vote, we are happy to read you had memorable stay with us.Please consider the Joy Hotel as your home away from Home.Warmest regardsAmbra AgostiniResident Manager

Dear Carmen, thank you for your comment and for choosing us for your stay in Florence. It has been a pleasure to welcome you at the Joy hotel and to read you had a memorable stay with us and you enjoyed our breakfast service and Staff. Please come back once again, consider the Joy Hotel as your home away from Home. Warmst regardsAmbra Agostini Resident Manager

Dear Randy, thank you for your vote and for choosing us for your stay in Florence.Please come back once again, consider the Joy Hotel as your home away from Home. Warmst regards Ambra Agostini Resident Manager

Dear Danielle, thank you for your comment and for choosing us, please come back soon at the Joy Hotel we are waitinng for you.Warmest RegardsAmbra AgostiniResident Manager

Dear Ching Kong, thank you for your comment, we are sorry to read only now about your note as if we had know it during your stay of course we should have found the best solution for your need. All the rooms and the Hotel follow the italian safety line guides to protect guests during the stay.We hope to welcome you once again at the Joy Hotel to let you live a better experience with us.Warmest regardsAmbra AgostiniResident Manager

Dear Guest, thank you for your comment, pease come back soon to visit us we aer waiting for you!Warmest RegardsAmbra gostiniResident Manager

Dear Mr. Ramiro, thank you so much for your vote, this is a very important prize for us and it allows us to improve our commitment.Please comme back to visit us once again warmeest regardsAmbra AgostiniResident Manager

Dear Sunil, thank you for your comment and fo sharing you experience here on expedia.com, we are happy to read you had a memorable experience.Consider the Joy Hotel as your home away from Home.Warmest regardsAmbra AgostiniResident Manager

Dear James, thank you so much for your comment and for choosing us during your visit in Florence.We hope to welcome you soon at the Joy Hotel for your next stay in town.Warmest regardsAmbra AgostiniResident Managere

Dear Lorenza, thank you for your comment and for choosing us during your stay in Florence, we are happy to read you had a nice stay with us.Please come back again to visit us.Warmest regardsAmbra AgostiniResident manager

Dear Beyong, thank you for you comment and for choosing us, we are happy to read you had a memorable stay with us, please come back and visit us once again, we are at your complete disposal.Warmest regardsAmbra Agostini Resident Manager

Dear Reizen,thank you for you kind comment, we happy to read you had a memorble stay with us.We hope to see you soon back at the Joy Hotel.Warmest regardsAmbra AgostiniResident Manager

Dear Chantel, thank you for your comment and for giving us 5 points of quality. We are happy to read you had a memorable stay with us.We hope to welcome you soon once again. Warmest regardsAmbra AgostiniResident Manager

Dear Mrs. Anna, thank you for you comment and for being our Guest during you visit in Florence, we are happy to read your stay was up to your expectation this is our best prize ever.We are thrilled to welcome you in the future,Warmest RegardsAmbra AgsostiniResident Manager

Dear Nelson, thank you so much for your comment, we will share your words with all of our Staff Member.We hope to welcome you soon at the Joy Hotel for your next stay in Florence.Warmest regardsAmbra Agostini Resident Manager

Dear Mr. Remo, thank you for beeing our Guest during your stay in Florence, we take seriously all our Guests comments to improve our commitment every day, we hope to welcome you soon at the Joy Hotel in Florence.Warmest regardsAmbra AgostiniResident Manager

Gentile signor Antonio Mattia, la ringraziamo per averci scelto per il suo soggiorno a Firenze, non vediamo l'ora di poterLa nuovamente accogliere al Joy Hotel, la sua casa a Firenze l'aspetta.CordialmenteAmbra Agostini Resident Manager

Dear Mr. Mattia, thank you for choosing Joy Hotel for your stay in Florence, we are happy to have made your stay memorable.We will share your words with all our staff, this allows us to improve day by day.We look forward to welcoming you again during your next stay in Florence.Cordially Ambra Agostini Resident Manager

Dear Mr. Nicola, thank you for choosing Joy Hotel for your stay in Florence, we are happy to have made your stay memorable.The central location and proximity to the Santa Maria Novella train station are two very important elements, just steps away from the city's major attractions, all within easy walking distance.We look forward to welcoming you again during your next stay in Florence.Cordially Ambra Agostini Resident Manager

Dear Masayuki,Thank you for your feedback and for the evaluation given to our hotel.Come back soon we will be happy to welcome you again.Best regards.

Dear Theresa, thank you for your feedback and for the evaluation given to our hotel. Come back soon we will be happy to welcome you again. Best regards.

Dear Ahmed,Thank you for choosing our hotel. We hope to welcome you again.Best regards.

Dear Sungshik, thank you for your words of appreciation.You make our job more enjoable and we hope to see you at the house next time you decide to come to Florence. My best

Dear Shoko,Thank you for your feedback and for the evaluation given to our hotel.Come back soon we will be happy to welcome you again.Best regards.

Dear Yue,We thank you for choosing our hotel. Your suggestions and opinions will help us in improving our quality and service.Best regards.

Dear Syed Ali,Thank you for your feedback and for the evaluation given to our hotel.Come back soon we will be happy to welcome you again.Best regards.

Dear ElizabethWe thank you for choosing our hotel.We are sorry that you have not provided reasons for your dissatisfaction. Your suggestions would certainly have been useful in solving the problems encountered.We hope to welcome you again.Best Regards.

Gentilissimo Aldo,La ringraziamo per il Suo feedback. Torni a trovarci presto. Cordiali saluti.

Dear Guest,Thank you for your feedback. We hope to welcome you again. Best regards.

Dear David,Thank you for your feedback and for the evaluation given to our hotel.Come back soon we will be happy to welcome you again.Best regards.

Dear Mayumi,thank you for the time spent to review our hotel. We are happy you enjoyed your stay.We look forward to welcoming you again. Kind regards.

Gentilissimo Carmine,Grazie per aver scelto il nostro hotel. Cordiali saluti.

Dear Harm,Thank you for the time spent to review our hotel. We are happy you enjoyed our location, our breakfast, cleanliness and professionalism of our staff.We look forward to welcoming you again. Kind regards.

Dear Stevie,Thank you for your feedback and for the evaluation given to our hotel.Come back soon we will be happy to welcome you again.Best regards.

Dear Guest,thank you for the time spent to review our hotel. We are happy you enjoyed your stay.Your suggestions and opinions will help us in improving our quality and service.We look forward to welcoming you again. Kind regards.

Franco Vitone – Resident ManagerDear Edgardo,thank you for the time spent to review our hotel. We are happy you enjoyed your stay.We look forward to welcoming you again. Kind regards.

Dear Matthew,thank you for the time spent to review our hotel. We are happy you enjoyed your stay.We look forward to welcoming you again. Kind regards.

Dear Mohammad,Thank you for your feedback and for the evaluation given to our hotel.Come back soon we will be happy to welcome you again.Best regards.

Dear Nicholas,Thank you for your feedback and for the evaluation given to our hotel.Come back soon we will be happy to welcome you again.Best regards.