Spahotels in Florence

'Great stay. Some of the best customer service I've ever received. Nick, a front desk attendant, was wonderful and accommodating. One of the managers as well was very welcoming and made sure the pool was at the right temperature for my son and I during our swim since it the water was just changed that morning. Overall great service, rooms were accommodating and clean. Only thing I can really say needs improvement is breakfast, but even that was above average compared to many other hotels we've...

'the suite was awesome private bedroom living space and small kitchen weight room was nice so was pool with hot tub breakfast was ok will be staying there again it is hidden off main road which was nice'

'Great property to stay at'

'Nice patio area. Small cafe for breakfast and dinner only. Plenty of lounge areas with tvs'

'We enjoyed the hot tub'

'Breakfast was 30 minutes late because coffee wasn't started until after we had seated ourselves. One of their regular customers said that we would have waffles. After waiting quite a while, I asked about the waffles and was told that we should have booked into the hotel next door to get waffles. Although I told them we would be arriving late, (10:30), no one was working the check in desk and a sign was posted on a phone, telling late arrivals to dial 204, where the hotel operator lived. 30...