Dear esteemed guest, thank you for you feedback, and for appreciating our excellent food and staff. Please rest assured that all of your comments has been highlighted to our general Manager in order to take actions. We wish to have a chance to welcome you again at the Grand Hotel Excelsior in the future. Yours sincerely, Teodora

Dear esteemed guest, thank you for your sincere feedback, we wish to have a chance to welcome you again at the Grand Hotel Excelsior in the future. Yours sincerely, Teodora

Dear Luc, Thank you very much for such a positive comment. We are glad that you enjoyed our property and that you appreciated the effort of our staff to provide the 5 star service that we are well known for. We are looking forward to host you again at the Grand Hotel Excelsior for a future memorable stay, so please do not hesitate to contact us. Your Sincerely,

Dear , Thank you very much for sharing your feedback with us! Feedback is greatly valued as we get to identify our strengths and weaknesses to provide and ever-improving guest experience. We are very glad that you enjoyed your stay and we are excited to welcoming you back in the future. Kind regards, Mathias

Dear esteemed guest,Thank you for taking the time to share your feedback about your recent stay at The Grand Hotel Excelsior. Looking forward to welcoming you again in the future.Kind regards,Everton OliveiraGuest Relations Agent

Dear Esteemed Guest ,Thank you so much for your kind words and for taking the time to share your feedback about your recent stay with us. We're thrilled to hear that you had such a wonderful experience!It was a pleasure to have you as our guest, and we look forward to welcoming you back again in the future. Warm RegardsGuest Relations Agent

Dear esteemed guest,Thank you for your feedback! We are glad to hear you found our staff excellent and appreciated the cleanliness of our hotel. We are pleased you found our location near the city gates and bus station convenient for exploring the island. We hope to welcome you back soon.Yours sincerely,Everton OliveiraGuest Relations Agent

Dear Esteemed Guest,Thank you for the perfect rating. It fantastic to know that we met all your expectations. Thank you once again for choosing to stay with us. Should your travels bring you back to the area, we would be honored to welcome you back for another enjoyable stay.Warm RegardsGuest Relations

Dear Esteemed Guest,Thank you so much for taking time to share your experience with us. It's fantastic to know that you found our staff to be friendly and helpful, and that you appreciated our great location. Thank you once again for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Warm RegardsGuest Relations Agent

Dear Esteemed Guest,Thank you for high ratings.We sincerely apologize regarding the air-condition and the noise from the entrance of the hotel. Your comments are valuable to us, and we will certainly take them into consideration as we strive to improve our accommodations.Thank you once again for staying at The Grand Hotel Excelsior and we hope to welcoming you back in the near future.Warm RegardsGuest Relations Agent

Dear Esteemed Guest ,Thank you for the perfect rating. We are pleased that you have enjoyed your stay at The Grand Hotel Excelsior.Thank you for the kinds words towards the staff. We look forward to welcoming you back for another pleasant stay!Warm RegardsGuest Relations Agent

Dear Esteemed Guest,Thank you for taking the time to share your positive experience with us during your stay at The Grand Hotel Excelsior.We look forward to welcoming you back for another pleasant stay!Warm RegardsGuest Relations Agent

Dear esteemed guest,Thank you very much for your feedback. We are looking forward to welcoming you again.Yours sincerely, Everton OliveiraGuest Relations Agent

Dear Esteemed Guest ,Thank you for taking the time to leave us a review and for rating us 5/5.We are happy to share that there is some refurbishment being done at the hotel. We're always striving to offer the best experience possible to our guests, and your comments will help us in that endeavor.Thank you once again for staying at The Grand Hotel Excelsior and we hope to welcoming you very soon.Warm RegardsGuest Relations Agent

Dear Esteemed Guest,Thank you for rating us 5/5. It's truly heartwarming to read that you had a very comfortable stay and found our location great. I'm particularly delighted to know that our customer service stood out to you. We always strive to go above and beyond for our guests, and it's rewarding to hear when this has a positive impact on your experience.Thank you once again for staying at The Grand Hotel Excelsior and we hope to welcoming you back in the near future.Warm RegardsGuest Relations Agent

Dear Esteemed Guest , Thank you for your excellent rating and valuable feedback.We're delighted to hear that you found our hotel convenient and that our staff provided amazing service throughout your stay. Your kind words mean a lot to us.Thank you for choosing our hotel, and we look forward to the pleasure of welcoming you back for another great stay in the future.Warm RegardsGuest Relations Agent

ear esteemed guest,Thank you for your feedback; we greatly appreciate it. We hope to have the opportunity to welcome you back in the future for an even more improved experience.Yours sincerely,Everton OliveiraGuest Relations Agent

Dear Esteemed Guest,Thank you for rating us 5/5. We're thrilled to hear that you had such a wonderful experience! Providing exceptional service and ensuring our guests feel comfortable and satisfied during their stay is always our top priority.We can't wait to welcome you back for another lovely stay at The Grand Hotel Excelsior.Warm RegardsGuest Relations Agent

Dear Esteemed Guest ,Thank you for rating us 5/5. We are delighted to hear that everything met all your expectations. Thank you once again for choosing to stay with us and we look forward to welcoming you back in the nearest future for another pleasant stay. Warm RegardsGuest Relations Agent

Dear Esteemed Guest,Thank you for taking the time to provide the hotel with your valued feedback following your recent stay. We sincerely apologize that we did not meet your expectations. Your feedback is important to us, and we appreciate you bringing these issues to our attention. We look forward to welcoming you back at the nearest future to The Grand Hotel Excelsior.Warm RegardsGuest Relations Agent

Dear Esteemed Guest ,We would like to thank you for choosing and staying at The Hotel Grand Excelsior and for taking the time to share your feedback.We look forward to welcoming you back for another pleasant stay.Warm Regards,Guest Relations

Dear Esteemed Guest,Thank for taking time to share your experience of your recent stay with us.We look forward to welcoming you back in the near future.Warm RegardsGuest Relations Agent

Dear Esteemed Guest,Thank you for taking the time to record your feedback regarding your recent stay with us at The Grand Hotel Excelsior. We are delighted that you found our location convenient.We look forward to welcoming you back in the future!Warm RegardsGuest Relations Agent

Dear Esteemed Guest,Thank you for the perfect rating 10/10. Thank you for taking the time to share your positive experience with us during your stay at The Grand Hotel Excelsior.We look forward to welcoming you back for another pleasant stay!Warm RegardsGuest Relations Agent

Dear esteemed guest,Thank you for taking the time to share your feedback with us. We sincerely apologize for the disappointing experience you encountered during your recent stay at our hotelWe strive to provide our guests with a luxurious and comfortable experience, and it is disheartening to learn that we fell short of your expectations. Your concerns regarding the condition of the property, including the state of the rooms and amenities, have been duly noted. Rest assured, we are taking immediate action to address these issues and ensure that such shortcomings do not occur in the future.Once again, we apologize for the inconvenience you experienced and appreciate your valuable feedback. We hope to have the opportunity to welcome you back in the future and provide you with the exceptional stay that you deserve.Warm regards,Everton Guest Relations Agent

Dear Esteemed Guest,Thank you so much for your wonderful review and for choosing to stay with us at our property. It's fantastic to hear that you had such a great experience during your recent visit. I'm thrilled to see that you found our location to be perfect for your needs and that you enjoyed our spectacular view.Thank you once again for your positive review and for highlighting the aspects of your stay that stood out to you. We hope to have the pleasure of welcoming you back for another fantastic stay in the future.Warm RegardsGuest Relations

Dear Esteemed Guest,Thank you so much for rating us 5 out 5. It makes us very happy to read that you had a fabulous stay with us. It's particularly heartening to hear that you felt warmly welcomed by our staff. Our dedicated team is indeed committed to ensuring that every guest feels at home.Once again, thank you for sharing your experience. We look forward to welcoming you back in the near future and providing you with another wonderful stay.Warm RegardsGuest Relations Agent

Dear esteemed guest, thank you so much for taking the time to review our hotel. We are looking forward to welcoming you back at the Grand Hotel Excelsior. Kind regards, Everton - Guest Relations Team

Dear esteemed guest, thank you for your kind words! We are thrilled you enjoyed your stay with us and found our hotel beautiful, comfortable, and conveniently located. We appreciate your recommendation and hope to welcome you back soon! Yours sincerely, Everton Guest Relations Agent

Dear esteemed guest, I would like to thank you for taking the time to review your stay at The Grand Hotel Excelsior. We truly appreciate your kind words regarding our friendly and attentive staff. Your comments have been noted and will be discussed further for improvement which are undergoing. Looking forward to welcoming you back in the near future. Yours sincerely, Everton - Guest Relations Agent

Dear Esteemed Guest ,Thank you for taking time to share your feedback of your recent with us. We appreciate your kind words towards our Team. We sincerely apologize for not meeting all your expectations. I will pass this feedback to our management as it helps us to continuously enhance our services and offerings.Thank you again for staying at The Grand Hotel Excelsior and we look forward to welcoming you back in the near future.Warm RegardsGuest Relations Agent

Dear Esteemed Guest,Thank you for your review and the high rating. We are delighted that we met all your expectations.Thank you once again for choosing to stay with us and for taking the time to share your experience. We look forward to welcoming you back to the hotel in the near future.Warm RegardsGuest Relations Agent

Dear esteemed guestThank you very much for your review and your rating. We are sorry to read about your experience, please be assured that our team will look into your concerns so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Warm regards, Everton Guest Relations Agent

Dear esteemed guest, thank you so much for taking the time to review our hotel. We are looking forward to welcoming you back at the Grand Hotel Excelsior. Kind regards, Everton - Guest Relations Team