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Beoordelingen van The Roebuck Hotel by Greene King Inns

3 out of 5
The Roebuck Hotel by Greene King Inns
Wych Cross, Forest Row, England

Beoordelingen

8,2

Zeer goed

Gastenscore: 10 - Uitstekend. 136 van 389 beoordelingen" "
Gastenscore: 8 - Goed. 174 van 389 beoordelingen" "
Gastenscore: 6 - Redelijk. 54 van 389 beoordelingen" "
Gastenscore: 4 - Matig. 20 van 389 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 5 van 389 beoordelingen" "

8,4/10

Netheid

8,8/10

Personeel en service

7,8/10

Voorzieningen

7,4/10

Staat van de accommodatie en faciliteiten

7,4/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

N

Reisde met familie
Positief: Personeel en service, comfort kamer
Vriedelijk personeel. Nette kamer, alles is wel oud en mag vernieuwd worden (stukken kale vloerbedekking, bladerend verf)
4 nachten verbleven in december 2019

10/10 – Uitstekend

Marcel

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juli 2019

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Vriendelijke mensen, lekker ontbijt. Het hotel is goed gelegen, vlakbij Ashdown forest en hoewel het interieur een beetje oud is, is het toch goed onderhouden en zijn de kamers netjes.
5 nachten verbleven in mei 2019

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We dachten dat de verwarming niet werkte,maar er bleek aan de rechterzijde van de radiator een extra knop te zitten zodat het toch warm kon worden in de kamer!
3 nachten verbleven in april 2019

6/10 – Redelijk

M, maassluis

Positief: Personeel en service, comfort kamer
Comfortabel hotel
Hotel en kamer OK, wel erg gehorig. Toe aan een make-over, some iets groezelig.

10/10 – Uitstekend

Ina, Middelburg

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Prima, gezellig verblijf
Voor een 3 sterren hotel erg goed, rustig. Personeel vriendelijk, schoon, sfeer old in. Wel gedateerd. Een aanrader!

8/10 – Goed

Arun

Zakenreiziger
Positief: Netheid, personeel en service
Polite staff, excellent breakfast. No shops close by.
4 nachten verbleven in april 2024

8/10 – Goed

Janet

Zakenreiziger, Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
Pleasant hotel/pub set in the Ashdown Forest. Room and bed were very comfortable although the shower control was extremely stiff to operate and would be impossible for someone with rheumatism/arthritis. Bus stops right outside so ideal for hikers/walkers
3 nachten verbleven in april 2024

10/10 – Uitstekend

Joe

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
On arrival we were met by Valentine. who i later found out was a Team Leader His customer service skills were 2nd to none An absolute charming and professional staff member The room was very clean and had all the amenities that guests would require at hand in the room The following morning i spoke to Maba (hopefully ive spelt that right?) Who i belive was a manager She was absolutely wonderful and was extremely courteous and professional in her manner and made me feel special and important These two members of staff should be recognised for their loyalty and professionalism to the company As these are the staff that make a guests stay as comfortable and enjoyable as possible We will definitely stay here again when in the area
1 nacht verbleven in februari 2024

8/10 – Goed

jayne

Reisde met familie
Positief: Netheid, personeel en service
Comfortable bed ,clean but dated furnishings
1 nacht verbleven in februari 2024

10/10 – Uitstekend

MARGARET

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Unsafe ground , no lighting in overflow carpark. The addition of seeds and pulses to my food, that varied hugely from accepted recipe. It should have been served seperately. It caused digestion problems . Yes I could have sent it back, buthe damage was done. Very poor lighting in the bar, therfore problem not obvious initially
1 nacht verbleven in februari 2024

6/10 – Redelijk

Malcolm

Zakenreiziger
Positief: Netheid, comfort kamer
5 nachten verbleven in januari 2024

8/10 – Goed

p

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Funeral trip
Hotel is very clean and comfortable staff are brilliant the rooms are a little tired but its an old building.Decent food and drink prices considering the area a good base for a friends funeral would recommend
2 nachten verbleven in januari 2024

10/10 – Uitstekend

William

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Just a one night stopover, so not much change to test the premises. Excellent value with a nice room and fresh breakfast.
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Christie

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice place was only there for the evening
1 nacht verbleven in november 2023

6/10 – Redelijk

Chris

Positief: Comfort kamer
Undecided
The hotel rooms were outdated and need re doing. The shower was very good and the cleanliness good Not the best place I have stayed and not sure if I would stay again
1 nacht verbleven in november 2023

10/10 – Uitstekend

Dominic

1 nacht verbleven in november 2023

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023

10/10 – Uitstekend

Gino

4 nachten verbleven in november 2023

6/10 – Redelijk

Kevin

1 nacht verbleven in november 2023

10/10 – Uitstekend

CLIVE

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Room was clean and tidy , probably needs a refurbish but was still comfortable and smelt good , really good breakfast, plenty of choice cooked or continental, same very friendly and healthy I will definitely stay again
2 nachten verbleven in oktober 2023

8/10 – Goed

Lynne

Positief: Netheid, personeel en service en comfort kamer
Staff superb. Building itself not quite so much.
Staff are absolutely superb. They’re so friendly and service is excellent. The accommodation is tired and rather worn. That said it’s clean and beds are comfortable but the duvet on our bed was tiny and not the size it should have been. Little things like a broken towel rail, uneven, threadbare carpet and an exceptionally shabby headboard just made the room seem down at heel.
2 nachten verbleven in oktober 2023

10/10 – Uitstekend

Susan

4 nachten verbleven in september 2023

10/10 – Uitstekend

Stephen

1 nacht verbleven in september 2023

4/10 – Matig

rebekah

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Ok if you just want a clean bed and shower
Hotel is very run down. If you are just looking for a clean bed and bit of sleep. This is fine. The walls are very thin so I could hear everything the people in the next room were saying and doing. The wardrobe back was hanging off and the shower was very old but worked so can’t complain. Decor is damaged and old. However Rut is clean and smells of floral everywhere you go. Staff were excellent, friendly and prompt. Food was ok. Cheap (£70) and cheerful for the area. I booked to be near the airport however it’s a thirty minute drive away.
1 nacht verbleven in september 2023

10/10 – Uitstekend

William

Zakenreiziger
Positief: Netheid, personeel en service en comfort kamer
Good for a one nighter.
Arrived late. Pleasant staff. Nice big twin room. Floor uneven, carpet tired and curled up the wall instead of cut to fit lol. No problems at all though. Very quiet. Great sleep. Fantastic shower. Really good value. Perfect stopover on business. Would return.
1 nacht verbleven in september 2023

8/10 – Goed

Sylvia

1 nacht verbleven in september 2023

8/10 – Goed

Frazer

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely little pub, great drinking and eating option areas.
1 nacht verbleven in september 2023

10/10 – Uitstekend

Jan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Roebuck was a delight, but you have to bring a sense of Humor! We have enjoyed every minute of our stay. Rooms are sufficient for the age the building has. The fun part was the Monty Python alike service in the bar: Q: I would like to order a non-alcohol beer A: This is the last bottle Q: When the alcohol free beer is out, could I have the Torres alcohol free wine, please? A: We ran out of that, but we do have non-alcoholic Prosecco. Q: I’ll take that The bartender disappears and returns with tears in his eyes…. A: We ran out of that as well. (Later a box was found and I could have the bubbles) Q: We would like to order some food, please. Could we have the Share Platter with Camembert? The bartender flips into a state of total distress….. A: We don’t have any Camembert left. We settled for the sharing platter with fries instead of the cheese and gave the poor chap a big tip because he was so nice and friendly. The rest of our stay, I emptied the box of Prosecco and all food was available, but this first night in the bar we will never forget. We will return! Very positive: all door handles on the 1st floor are on wheelchair height. Negative: there is no elevator to reach the 1st floor rooms with a wheelchair. We already made jokes about the “Midget Mansion”, but I expect the door handles were placed that low based on the age of the building.
4 nachten verbleven in september 2023

8/10 – Goed

Garry

1 nacht verbleven in september 2023

10/10 – Uitstekend

PHILIP

1 nacht verbleven in augustus 2023

8/10 – Goed

Rae

Positief: Netheid, personeel en service en comfort kamer
Not for the disabled
Generally hotel is good but disabled facilities are very poor. There are no walk in shower only over a bath. There is only 1 disabled parking space in fairly small main car park. If this is full, the overflow carpark is down a steep unsurfaced slop to a large open area of rough stoney ground. Access to the hotel is via a number of steps and paths some of which do not have any handrail
1 nacht verbleven in augustus 2023

6/10 – Redelijk

Olivier

1 nacht verbleven in augustus 2023

10/10 – Uitstekend

PHILIP

1 nacht verbleven in augustus 2023

8/10 – Goed

christine

Reisde met partner
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
everything was nice would stay there again
2 nachten verbleven in augustus 2023

8/10 – Goed

James

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Excellent staff and nice area
2 nachten verbleven in juli 2023

10/10 – Uitstekend

Kathryn

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Best option in the area, close to the beautiful Ashdown Forest and Forest Row and many National Trust properties. We always stay here when visiting family in the area, and the staff here are exceptionally friendly and helpful! The food is excellent too!
2 nachten verbleven in juli 2023

8/10 – Goed

PHILIP

1 nacht verbleven in juli 2023

10/10 – Uitstekend

PHILIP

1 nacht verbleven in juni 2023

10/10 – Uitstekend

Jean susan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Beautiful setting
Beautiful setting with walks on ashdown forest accessible directly from the hotel. Lovely staff. Excellent powerful shower. Quiet, comfortable room.
1 nacht verbleven in juni 2023

10/10 – Uitstekend

Barbara

1 nacht verbleven in juni 2023

8/10 – Goed

michael

1 nacht verbleven in juni 2023

10/10 – Uitstekend

Barbara

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great stay.
Nice hotel ,staff lovely, good food,good rooms large with comfy beds. Excellent value for money. We will return.
1 nacht verbleven in juni 2023

10/10 – Uitstekend

Sarah

1 nacht verbleven in juni 2023

8/10 – Goed

Michael

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Overall a lovely hotel
Our room was ok but the carpet was rucked and not flat. Needs a bit of a paint touch up but was clean and a lovely comfy bed. Tea and Coffee was sufficient and a nice touch with biscuits. Sadly I had to eat my wifes as she was celiac and couldn't have them. Meals were really well presented and staff where very accommodating. Breakfast was great. The manager was full of energy and a pleasure to meat. Overall a nice place to stay.
2 nachten verbleven in juni 2023

6/10 – Redelijk

John

Reisde met familie
Bit old and dated, also musty smell
1 nacht verbleven in juni 2023

10/10 – Uitstekend

Lee

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Tudor time hotel
1 nacht verbleven in juni 2023

6/10 – Redelijk

Sylvia

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Kept awake by noisy party immediately below our room- given only 6 hours notice of this, whilst driving from Wales, so no chance to make alternative arrangements. Bathroom fan did not work, so bathroom filled with steam- so unable to shave. Staff were friendly & helpful. Room was quite clean,(apart from ink stain on carpet).
2 nachten verbleven in mei 2023

4/10 – Matig

Oliver

1 nacht verbleven in mei 2023

2/10 – Ontzettend slecht

matthew

Zakenreiziger
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Mouldy room
Booked this hotel for a colleague working in the area. I had stopped before and although the rooms are basic its fine for work....the room my colleague found was full of mould and had no hot running water from the shower. After telling the local staff about this they would not give him another room and in no way apologised or recompensed him. A shame as its a well prices hotel with a very good restaurant
2 nachten verbleven in mei 2023