Een kluis op de kamer, een bureau, een laptopwerkplek
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Beoordelingen van Comfort Suites Sawgrass

2.5 out of 5
Comfort Suites Sawgrass
8301 West Commercial Boulevard, Tamarac, FL

Beoordelingen

7,0

Goed

Gastenscore: 10 - Uitstekend. 282 van 1001 beoordelingen" "
Gastenscore: 8 - Goed. 299 van 1001 beoordelingen" "
Gastenscore: 6 - Redelijk. 181 van 1001 beoordelingen" "
Gastenscore: 4 - Matig. 108 van 1001 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 131 van 1001 beoordelingen" "

7,2/10

Netheid

7,6/10

Personeel en service

6,6/10

Voorzieningen

6,8/10

Staat van de accommodatie en faciliteiten

6,6/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Robert

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Redelijk hotel dat z’n beste tijd heeft gehad
Een gedateerd hotel, waar wel het nodige aan moet gebeuren om het weer op niveau te krijgen. Verder viel het ontbijt niet tegen, stond het lauwe water in de hot tub te laag en leek het wel of er tijdje niet was schoongemaakt. Toch was het allemaal voldoende, zeker als je er toch alleen maar slaapt…
2 nachten verbleven in januari 2024
Reactie van Shawnika Edwards op 14 jan 2024
Thank you for taking the time to write a review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon

10/10 – Uitstekend

Johana

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Shawnika Edwards op 25 mei 2024
Thank you for taking the time to complete our survey. We value our guests' satisfaction and hope to see you again soon.

6/10 – Redelijk

Marva

Nice location
3 nachten verbleven in mei 2024
Reactie van Shawnika Edwards op 20 mei 2024
Thank you for your feedback and your stay

10/10 – Uitstekend

Antonio

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good value, clean, would recommend.
2 nachten verbleven in mei 2024
Reactie van Shawnika Edwards op 15 mei 2024
Thank you for taking the time to complete our survey. We value our guests' satisfaction and hope to see you again soon

8/10 – Goed

Massyel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was very accessible and reliable
1 nacht verbleven in mei 2024
Reactie van Shawnika Edwards op 15 mei 2024
Thank you for your feedback and your stay

6/10 – Redelijk

Latika

Positief: Personeel en service
It was an ok stay. Work to the hotel was being done during my stay.
3 nachten verbleven in april 2024
Reactie van Shawnika op 9 mei 2024
Thank you for your feedback and your stay

10/10 – Uitstekend

Doris, Nassau

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Property was easy to locate clean easy parking customer service at front desk was awesome
2 nachten verbleven in mei 2024
Reactie van Shawnika op 5 mei 2024
Thank you for your feedback and your stay.

8/10 – Goed

Angelica

Puede mejorar las instalaciones
1 nacht verbleven in mei 2024
Reactie van Shawnika op 5 mei 2024
Thank you for your feedback and your stay. We are working on improving the facilities at the location.

10/10 – Uitstekend

Daniel

7 nachten verbleven in april 2024
Reactie van Shawnika Edwards op 25 mei 2024
Thank you for taking the time to complete our survey. We value our guests' satisfaction and hope to see you again soon

4/10 – Matig

Magid, Dearborn

Zakenreiziger
Negatief: Voorzieningen
I rebooked this place because the first time actually wasn’t bad. The second time I thought I would have received the same results/cleanliness but it wasn’t… room was not cleaned by any means. Won’t do it again here when I come back.
2 nachten verbleven in april 2024
Reactie van Shawnika op 5 mei 2024
Please accept our apologies for failing to exceed your expectations. We will be utilizing your feedback to make improvements. Thank you for your stay

2/10 – Ontzettend slecht

Felipe de Jesus

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
El sofá cama estaba muy sucio, además de que la habitación olía muy mal y el personal no amable y no le importaba
1 nacht verbleven in april 2024
Reactie van Shawnika op 5 mei 2024
Thank you for your feedback and your stay. We appreciate you identifying the cleanliness issues. We promptly addressed each issue that arose, however we are sorry that we failed your expectations. Your feedback will be used to make improvements.

6/10 – Redelijk

Deanka

Negatief: Netheid
The property overall was ok, the rooms could be upgraded a bit and more options for breakfast.
8 nachten verbleven in april 2024
Reactie van Shawnika Edwards op 20 apr 2024
Thank you for your feedback and your stay. We apologize that your stay did not meet your expectations. We will utilize your comments to make improvements.

10/10 – Uitstekend

Magid, Dearborn

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Larger rooms. No issues
4 nachten verbleven in april 2024
Reactie van Shawnika Edwards op 20 apr 2024
Thank you for taking the time to complete our survey. We value our guests' satisfaction and hope to see you again soon

10/10 – Uitstekend

Ley

1 nacht verbleven in april 2024
Reactie van Shawnika Edwards op 7 mei 2024
Thank you for taking the time to complete our survey. We value our guests' satisfaction and hope to see you again soon

10/10 – Uitstekend

Tammie

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good service. Fast and efficient check in process. Ladies at breakfast were very accommodating and food was hot and fresh each day.
4 nachten verbleven in april 2024
Reactie van Shawnika Edwards op 16 apr 2024
Thank you for your feedback and your stay. Our guests are our highest priority and we look forward to hosting you again.

10/10 – Uitstekend

Marcia

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The breakfast was good and the staff was pleasant.
2 nachten verbleven in april 2024
Reactie van Shawnika Edwards op 14 apr 2024
Thank you for your feedback and your stay. Our guests are our highest priority and we look forward to hosting you again.

4/10 – Matig

Rosa

Negatief: Netheid, personeel en service
It was not clean
4 nachten verbleven in april 2024
Reactie van Shawnika Edwards op 14 apr 2024
Thank you for your feedback and your stay.

4/10 – Matig

Kyle

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Shawnika Edwards op 12 apr 2024
Thank you for your feedback and your stay. We apologize that your stay did not meet your expectations. We will utilize your feedback to make improvements.

8/10 – Goed

Rosbehily

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Todo bien las sábanas que no estaban del todo limpias .
3 nachten verbleven in april 2024
Reactie van Shawnika Edwards op 10 apr 2024
Thank you for your feedback and your stay.

4/10 – Matig

Toni B

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel room was near the front desk/dining area, there was constant noise, the bathroom was dirty, front desk staff were having their own personal conversation and didn't appear to want to stop to check us in. No welcome, no smiles. Would not recommend this property.
2 nachten verbleven in april 2024
Reactie van Shawnika Edwards op 9 apr 2024
Thank you for your feedback and your stay. We apologize that your stay did not meet your expectations. We will utilize your comments to make improvements.

8/10 – Goed

Antonio R.

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Todo estaba en buenas condiciones en General
1 nacht verbleven in april 2024
Reactie van Shawnika Edwards op 9 apr 2024
Thank you for your feedback and your stay. We hope to see you again soon!!!

10/10 – Uitstekend

Francisco

1 nacht verbleven in april 2024
Reactie van Shawnika Edwards op 27 apr 2024
Thank you for taking the time to complete our survey. We value our guests' satisfaction and hope to see you again soon

2/10 – Ontzettend slecht

Krystal

Reisde met familie en kleine kinderen
Negatief: Netheid, staat van de accommodatie en faciliteiten
Hall ways and rooms were smellly. Toiet leaked. Hot water took several minutes before coming from the shower. Breakfast was limited and unappetizing. There was construction happening in the hall ways for 5 of 7 days of our stay. Spray painting at my door prevented me from getting to the elevator to leave the room. I had to use the stairs several times to avoid workmen and due to how slow the elevator was. Room phone did not work so i called directly for new towels, i was told to come to the frontdesk with the old ones. Just overall poor hospitality.
6 nachten verbleven in maart 2024
Reactie van Shawnika Edwards op 2 apr 2024
Thank you for your feedback and your stay. We apologize that your stay did not meet your expectations. We will utilize your comments to make improvements. Just as an FYI, our website does reflect that there is ongoing construction being completed at the hotel.

8/10 – Goed

Tracy

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
The property was very clean. It was a good room. I will definitely stay at the comfort again maybe not this location. the staff was rude, they told me I was smoking on the property and locked me out of my room and when I asked what was going on, they said one of the housekeepers thought they smelled smoke and wasn’t sure where it was coming from I was very disappointed. also no one came to service the room to bring clean towels or anything when I left for breakfast on the checkout day and came back at 9 AM. A housekeeper was already turning my room when I had not yet checked out. I am so glad I removed my belongings that morning. I was very disappointed in the staff at this property. The hotel itself was amazing.
5 nachten verbleven in maart 2024
Reactie van Shawnika op 1 apr 2024
Thank you for your feedback and your stay. Your comments will be utilized to make improvements and please accept my apologies for the staff short comings.

10/10 – Uitstekend

Shevon

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Awesome!! The hotel is situated in a convenient area.
3 nachten verbleven in maart 2024
Reactie van Shawnika op 1 apr 2024
Thank you for your feedback and your stay. We hope to see you again soon!!!

8/10 – Goed

Kimberly, Albrightsville

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Shawnika op 1 apr 2024
Thank you for your feedback and your stay

10/10 – Uitstekend

Adriana

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Todo estuvo excelente, la atención muy buena. Están realizando remodelaciones en la propiedad pero eso no interfiere con los espacios o afecta con respecto al ruido. Lo único que mejoraría sería el desayuno, que coloquen más opciones.
4 nachten verbleven in maart 2024
Reactie van Andrea op 25 mrt 2024
Thank you for your feedback and your stay

8/10 – Goed

lashann

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff were all very helpful and polite.
3 nachten verbleven in maart 2024
Reactie van Shawnika Edwards op 22 mrt 2024
Thank you for your feedback and your stay. Our guests are our highest priority and we look forward to hosting you again.

6/10 – Redelijk

BobbiSue

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Shawnika Edwards op 16 mrt 2024
Thank you for your feedback and your stay.

10/10 – Uitstekend

Paola

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great place to stay! Close to shops. Super friendly staff
5 nachten verbleven in maart 2024
Reactie van Shawnika Edwards op 15 mrt 2024
Thank you for your feedback and your stay. Our guests are our highest priority and we look forward to hosting you again.

2/10 – Ontzettend slecht

Cameron

Reisde met partner
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The bad staff and not very helpful Also please be advised they don’t take affirm
3 nachten verbleven in maart 2024
Reactie van Shawnika op 13 mrt 2024
Thank you for your feedback and your stay. Please accept our apologies for failing you in your guest expectations. Our payment options are available on the websites and it is systemically restricted.

8/10 – Goed

Annette

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Limited parking.
2 nachten verbleven in maart 2024
Reactie van Shawnika Edwards op 10 mrt 2024
Thank you for your feedback and your stay.

8/10 – Goed

Isis

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in maart 2024
Reactie van Shawnika op 13 mrt 2024
Thank you for your feedback and your stay.

10/10 – Uitstekend

Angelo

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very good property. Friendly staff
3 nachten verbleven in maart 2024
Reactie van Shawnika Edwards op 10 mrt 2024
Thank you for your feedback and your stay.

8/10 – Goed

Patrice

The location was great close to many shops and Sawgrass Mall Staff service was great and the buffet breakfast
2 nachten verbleven in februari 2024
Reactie van Andrea op 8 mrt 2024
Thank you for your feedback and your stay.

6/10 – Redelijk

Gustavo

Negatief: Netheid
1. En la habitación se paseaban cucarachas. 2. El hotel durante mi estadía se encontraba pintando su interior por lo que no lo sentía agradable. 3. Ahora todos los paquetes que recibes a tu nombre de Amazon o de cualquier otra plataforma te cobran 5 dólares por cada uno cuando antes era free para el cliente. 4. El desayuno muy poco nutritivo. 5. Las camas si eran confortables. En general un hotel bastante regular pero si lo necesitas solo para descansar unas horas y si consigues un buen precio estaría bien sino busca otra alternativa.
5 nachten verbleven in februari 2024
Reactie van Andrea op 8 mrt 2024
Thank you for your feedback and your stay. Please accept our apologies for failing to exceed your expectations. Your comments will be utilized in helping us make continuous improvements

4/10 – Matig

Monique, Atlanta

9 nachten verbleven in februari 2024
Reactie van Andrea op 26 mrt 2024
Thank you for your feedback and your stay. We apologize that we did not exceed your expectations during your stay with us. Our guest safety and satisfaction is of high priority to us and we work diligently to ensure this. Your feedback will be used to help us make improvements and we hope that you give us another chance to host your better in the future.

8/10 – Goed

Jacques

Zakenreiziger, Reisde met familie
Didn’t like being awake at 7 am after a late check-in, for an apparent leak from the floors above. There is no floor above we are the floor above! And there was no sign of leak!
1 nacht verbleven in maart 2024
Reactie van Andrea op 6 mrt 2024
Please accept our apologies for the disturbance. In the event of a leak, we do have emergency procedures in place and work diligently to ensure that our customers are least affected. In this case, it appears that the wrong room number was communicated. Thank you for your feedback and your stay. Again, please accept our apologies for the untimely disruption. We hope to better host you in the future.

10/10 – Uitstekend

Maurice

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great breakfast, clean and quietproperty.
1 nacht verbleven in februari 2024
Reactie van Shawnika op 1 mrt 2024
Thank you for your feedback and your stay

10/10 – Uitstekend

Virginia

4 nachten verbleven in februari 2024
Reactie van Shawnika Edwards op 2 mrt 2024
Thank you for your feedback and your stay

8/10 – Goed

Carol

Reisde met partner
Positief: Voorzieningen
Too many trucks are parked on the property. Foyer is not impressive. Front desk personnels do not represent well. Doesn’t look business like. Roaches were found in the room. I reported it to front desk. Did not receive good feedback. I mentioned that due to housekeeping not taking out the trash each day that causes bugs and roaches. She mentioned about Covid. Nothing to do with cleanliness. I also mentioned exterminator. Nothing said.
4 nachten verbleven in februari 2024
Reactie van Andrea op 1 mrt 2024
Thank you for providing us with your feedback. We appreciate your stay and are humbly apologetic for failing to exceed your expectations regarding your stay. We do have pest control service on the property on a weekly basis. As for trash, we do not go to the guest room to collect the trash, but we do pick up all trash that is left outside the door and replace bags accordingly. I will work with the staff on proactive communication regarding guest requests.

4/10 – Matig

Geverifieerde reiziger

Reisde met een groep
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Hotel in poor overall repair. Under construction but room really bad. Floor was dirty. Room set up terribly with crowded bedroom and oversized bathroom. Tv did not work. Very dirty throughout. Friendly staff looks like they are trying to make the most of it. Price point did not match conditions
1 nacht verbleven in februari 2024
Reactie van Shawnika op 1 mrt 2024
Thank you for your feedback and your stay. We appreciate the comments and will use them to make improvements. Please accept our apologies for failing to meet/exceed your expectations during your stay.

2/10 – Ontzettend slecht

Adrian, Nassau

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I really need to leave a review about my disappointment with this booking. This property should not be available for bookings. It needs to close for major renovations to be done and customers should be inforned before booking that the property is under renovations. The property is dusty and the scent from the joint compound they are replastering the wall is very unpleasant. Because of this I had suffered with by sinus my entire stay. The staff's response to concerns is nonchalant and prescripted. In addition, I discovered on my last restless night that my room had a family of roaches.
3 nachten verbleven in februari 2024
Reactie van Shawnika op 1 mrt 2024
Thank you for your feedback and your stay. We apologize that your stay did not meet your expectations. We will utilize your comments to make improvements. Just as an FYI, our website does reflect that there is ongoing construction being completed at the hotel.

2/10 – Ontzettend slecht

Petetra

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We checked in to the property and was doubled charged resulting in a 4 day hold on my card. We never received maid services throughout our 3 night stay. The front desk staff was not very professional having their personal calls on speaker phone while serving us. There was one lady who recommended a nice lounge to us as we were celebrating a birthday. The room needed maintenance desperately and the noise from the highway made it really hard to have a sound nights rest. Not to mention the phone rang every hour between 1am and 5am. I literally had to unplug it. I’m happy to see renovations happening at your property it’s definitely needed.
3 nachten verbleven in februari 2024
Reactie van Shawnika op 28 feb 2024
Thank you for your feedback and your stay. Please accept our humble apologies for failing to exceed your expectations during your stay. Our guest safety and satisfaction is our highest priority and we will utilize your comments to work diligently towards improving our service.

10/10 – Uitstekend

Demeisha

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was very quiet and clean.
4 nachten verbleven in februari 2024
Reactie van Shawnika op 28 feb 2024
Thank you for your feedback and stay. We appreciate your comments and your loyalty.

6/10 – Redelijk

Mack

Negatief: Staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2024
Reactie van Shawnika op 28 feb 2024
Thank you for your feedback and your stay

6/10 – Redelijk

Christina

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This seemed like an old property, with banged up doors, cracks in the walls, and it had a bad painting job. There was a dead gecko under our fold out bed, and hair in the bathrooms. The room was nice and big, and the linens were clean.
1 nacht verbleven in februari 2024
Reactie van Shawnika op 28 feb 2024
Thank you for your feedback and your stay. Please accept our humble apologies for failing to exceed your expectations during your stay. Our guest safety and satisfaction is our highest priority and we will utilize your comments to work diligently towards improving our service.

8/10 – Goed

Jeffrey A

Reisde met partner
Positief: Netheid, voorzieningen
Breakfast was much better than I anticipated.
1 nacht verbleven in februari 2024
Reactie van Shawnika Edwards op 25 feb 2024
Thank you for your feedback and your stay

8/10 – Goed

Richa, florida

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I like the set up and how safe it was
4 nachten verbleven in februari 2024
Reactie van Shawnika Edwards op 25 feb 2024
Thank you for taking the time to complete our survey. We value our guests' satisfaction and hope to see you again soon

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2024
Reactie van Shawnika Edwards op 25 feb 2024
Thank you for your feedback and your stay. Our guests are our highest priority and we look forward to hosting you again.