Exterieur

Beoordelingen van Courtyard by Marriott Fort Lauderdale Beach

3 out of 5
Courtyard by Marriott Fort Lauderdale Beach
440 Seabreeze Boulevard, Fort Lauderdale, FL

Beoordelingen

7,4

Goed

Gastenscore: 10 - Uitstekend. 394 van 1007 beoordelingen" "
Gastenscore: 8 - Goed. 233 van 1007 beoordelingen" "
Gastenscore: 6 - Redelijk. 153 van 1007 beoordelingen" "
Gastenscore: 4 - Matig. 107 van 1007 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 120 van 1007 beoordelingen" "

7,6/10

Netheid

8,0/10

Personeel en service

6,8/10

Voorzieningen

7,2/10

Staat van de accommodatie en faciliteiten

7,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Marissa

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location and view of beach
1 nacht verbleven in april 2024
Reactie van Customer Service op 1 mei 2024
Marissa, it brings us joy to hear that you appreciated the beachfront view and exceptional location of Courtyard by Marriott Fort Lauderdale Beach. We aim to provide enjoyable experiences, and it's heartwarming to know we were successful in your case. We're grateful for your review and can't wait to welcome you back in the future, possibly even after our upcoming renovations, for even more memorable stays.

8/10 – Goed

Rajesh

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Close to beach
2 nachten verbleven in maart 2024
Reactie van Customer Service op 1 mei 2024
Rajesh, thank you for choosing to stay at the Courtyard by Marriott Fort Lauderdale Beach and taking out time to share your experience. It's indeed wonderful to know you appreciated our hotel's proximity to the beach. Remember, we have an upcoming renovation planned to enhance our facilities even further. We hope to welcome you back soon.

10/10 – Uitstekend

james patrick

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lots of construction. Lots of street people hanging around nearby
2 nachten verbleven in april 2024
Reactie van Customer Service op 30 apr 2024
James, it's regretful to know that you encountered disturbances during your recent stay. We understand how construction can impact one's experience, and we appreciate your patience as we carry out renovations to enhance our guests' comfort. We're also aware of your concerns about the surrounding areas and continuously work to maintain a safe and welcoming environment. Thank you for sharing your feedback, and we hope to showcase our improvements upon your next visit.

8/10 – Goed

Garie

Reisde met partner
Positief: Netheid
Beachfront so views are great. Right on the strip so all restaurants are well within walking distance. Airport is a 10 minute drive. Recommended
4 nachten verbleven in april 2024
Reactie van Customer Service op 29 apr 2024
Garie, it's fantastic to hear that you appreciated the beachfront views at Courtyard by Marriott Fort Lauderdale Beach and found its location convenient with restaurants nearby. We're also pleased the close proximity to the airport was an advantage for you. We're eagerly awaiting the completion of our renovations in October 2024, to further enhance our guest experiences. Thanks for your recommendation, we look forward to welcoming you back!

6/10 – Redelijk

RICHARD

The location is the best thing about this property. It certainly can use some updating. The $52.00 a night to park is ridiculous.
1 nacht verbleven in april 2024
Reactie van Customer Service op 28 apr 2024
Richard, it's unfortunate to hear about your mixed experience at our property. We appreciate your commendation for our prime location. We acknowledge your views on certain aspects of your stay - updates and parking cost. It's worth noting that we have comprehensive renovation plans underway, starting in April 2024, aimed at improving the overall ambiance and offerings for our valued guests. As for the parking fee, it is compatible with the standard rates practiced in our area for secured, convenient locations. We hope to see you again in the future and provide an even better experience.

10/10 – Uitstekend

Ernesto, Hasbrouck Heights

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My wife and I went away for a quick 3-night getaway. The hotel was great and quiet location. We had a corner room location so the views of the beach and the intercostal were awesome!! Walking distance to restaurants and shops on the strip and beach was right across the street (a hop and a skip away)!! There's a bus stop across the street if you want to visit the Galleria Mall, the buss ride is a quick 15-miniute ride and a $2.00 bus fare. We will come back again to this hotel!!
3 nachten verbleven in april 2024
Reactie van Customer Service op 27 apr 2024
Ernesto, thank you for sharing your wonderful experience at Courtyard by Marriott Fort Lauderdale Beach. We're ecstatic to hear you enjoyed your corner room with its awe-inspiring views and the property's convenient proximity to enticing amenities. Our team members are thrilled that you're looking forward to your return. Please note, renovations scheduled from April 2024 for the pool area and the hotel in general should further enhance your experience next time you stay with us. Safe travels, and we'll eagerly await your return!

6/10 – Redelijk

Ornina

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
No mirror in room!!
3 nachten verbleven in april 2024
Reactie van Customer Service op 27 apr 2024
Ornina, we appreciate your feedback. It appears you might have experienced some inconvenience due to the absence of a mirror in the room. We wish to clarify that all our rooms are furnished with essentials, and any absent items should not be considered the norm. Note that our property is scheduled for an extensive enhancement project later this year, which will address many current aspects. We hope to welcome you back then for an improved experience.

8/10 – Goed

Dana Lynn

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was close to restaurants and shopping. Didn't like that we couldn't get our room cleaned and when they did they did not clean the bathroom.
4 nachten verbleven in april 2024
Reactie van Customer Service op 25 apr 2024
Dana Lynn, thank you for choosing the Courtyard by Marriott Fort Lauderdale Beach and for sharing your experience. It's pleasing to know you appreciated our proximity to eateries and retail stores. Your feedback regarding the room cleaning is received with concern. We sincerely apologize if your experience did not meet your expectations on this occasion. It is worth noting that we have a comprehensive hotel enhancement project starting in April 2024 which will refresh the entire property including updating our guest rooms. We hope to have the opportunity to serve you better in the future.

10/10 – Uitstekend

Eileen

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel is nice and clean. The halls are quiet. Staff is very friendly and accommodating. Great location to beach, bars and restaurants. Many stays and would definitely recommend.
1 nacht verbleven in april 2024
Reactie van Customer Service op 23 apr 2024
Eileen, we're thrilled to learn you enjoyed your stay at Courtyard by Marriott Fort Lauderdale Beach. Our team members strive to provide a clean and quiet environment, and it's delightful to know their efforts made a positive impact. We're also glad to hear our prime location near the beach, bars, and restaurants enhanced your visit. Thank you for your strong recommendation and for choosing us for your multiple stays. We're excitedly waiting for your return in the future, hopefully, post our anticipated renovations for an even better experience.

10/10 – Uitstekend

Tanga

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We stayed here for a wedding and it was so nice. We enjoyed being right on the beach and able to enjoy all of the sunshine. The views were amazing. We will plan on returning for a family vacation.
2 nachten verbleven in april 2024
Reactie van Customer Service op 24 apr 2024
Tanga, it's wonderful to hear that you had an enjoyable stay at Courtyard by Marriott Fort Lauderdale Beach for the wedding. We're thrilled that you appreciated our prime beachfront location, the abundant sunlight, and the spectacular views. We are quintessentially Floridian, after all! Your plans to return for a family vacation fill us with joy. When you visit next, you may notice changes as we're scheduled for a renovation to enhance our facilities. We look forward to hosting you and your family again!

6/10 – Redelijk

Timothy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was fine
3 nachten verbleven in april 2024
Reactie van Customer Service op 23 apr 2024
Timothy, thank you for your succinct feedback. It seems like your experience was satisfactory, and we appreciate you taking the time to share. We believe you'll find our planned renovations, starting in April 2024, will significantly enhance the quality and guest experience. We hope to have the pleasure of serving you again in the future.

10/10 – Uitstekend

Charmaine

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service
Very convenient location for fun and dining. The staff was incredible.
3 nachten verbleven in april 2024
Reactie van Customer Service op 22 apr 2024
Charmaine, it's delightful to know you appreciated the prime location of Courtyard by Marriott Fort Lauderdale Beach, perfect for leisure and culinary adventures. Grateful to hear your accolades about the incredible service our team members committedly offer. To continue to enhance guest experience, we would like to note that we are embarking on a renovation journey from April 2024 with planned improvements that extend to our pool, pool bar, and deck. It's part of our commitment to ensuring a wonderful stay for all our valued guests, just like you. We truly appreciate your kind words and look forward to welcoming you back soon.

10/10 – Uitstekend

Eileen

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Rooms are nice and clean. Staff friendly and accommodating. Great location to bars, restaurants and the beach.
2 nachten verbleven in april 2024
Reactie van Customer Service op 21 apr 2024
Eileen, thank you for taking the time to share your experience at Courtyard by Marriott Fort Lauderdale Beach. It's great to hear you found our team members friendly and accommodating, and enjoyed our prime location. We value your feedback and look forward to welcoming you next time, perhaps even following our anticipated renovations commencing April 2024, aimed at further enhancing the hotel for our valued guests.

10/10 – Uitstekend

BELINDA

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I absolutely love this hotel ! I only have one compaint the tv service was terrible because of the poor reception.
2 nachten verbleven in april 2024
Reactie van Customer Service op 21 apr 2024
Belinda, it's wonderful to hear you are fond of the Courtyard by Marriott Fort Lauderdale Beach. We regret any difficulties encountered with television connectivity. Please be assured that we're seeking improvements in our amenities. Also, we're excited to share that we have significant renovations planned, starting April 2024, to enhance our guest experience even further. We hope to host you again in the future.

6/10 – Redelijk

Christine

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Needs renovations, especially pool and outdoor areas. Staff helpful and valet extra attentive.
3 nachten verbleven in maart 2024
Reactie van Customer Service op 21 apr 2024
Christine, it's great to hear our team members were able to provide helpful and attentive service during your stay. Please accept our apology for any inconvenience with the outdoor areas. We're excited to share with you that we are indeed undergoing a complete renovation from April 2024 and the pool area is included in this plan. We hope you'll consider returning in the future to experience the improvements.

2/10 – Ontzettend slecht

Annie

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Very nice staff and helpful. Hotel is dirty and the rooms are not great. Not great food options either.
2 nachten verbleven in april 2024
Reactie van Customer Service op 21 apr 2024
Annie, we appreciate your compliments towards our team members. We acknowledge your remarks regarding your experience. As part of our commitment to enhancing our guests' stay, we would like to inform you about future renovation plans set to begin in April 2024. This means enhancements to our rooms, facilities and dining options. We strive to deliver an improved service in every aspect. Thank you once more for your review.

10/10 – Uitstekend

Sanaa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Customer Service op 21 apr 2024
Sanaa, thank you for taking the time to leave a rating for the Courtyard by Marriott Fort Lauderdale Beach. We're thrilled you had a positive experience with us. We hope to welcome you back after our upcoming renovation, we believe you'll be excited by the transformations. Have a great day!

2/10 – Ontzettend slecht

Bruce Wayne

Reisde met partner
Quite a bit
5 nachten verbleven in april 2024
Reactie van Customer Service op 20 apr 2024
Bruce, it appears that your feedback is limited to very few words. If there was any area of your stay that did not meet your expectations, we hope you will share more details. In line with our commitment to continual improvement, we're planning significant renovation works starting from April 2024. We're confident these enhancements will lead to an even better guest experience.

8/10 – Goed

Greg

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I enjoyed my time at the Courtyard Ft. Lauderdale Beach. Pros: LOCATION! Perfect access to beach, restaurants, clubs, etc. Bike rentals on site (not electric), 7-11 across the street for snacks etc. Cons: Pool bar needs to be a bit more lively (Better music, more involving/upbeat staff). No soundproofing in the doors between adjoining rooms. Go with Uber for any commuting - taxis are unreliable. Onsite bistro should stay open later (closes at 11:30am!)
4 nachten verbleven in april 2024
Reactie van Customer Service op 19 apr 2024
Greg, your enthusiasm for the superior location of the Courtyard by Marriott Fort Lauderdale Beach is truly appreciated! The team is delighted to know that the easy access to the beach, restaurants, and local attractions enhanced your stay. In regards to your observations about the pool bar atmosphere and noise from adjoining rooms, it's important to note we are looking into future improvements as part of our ongoing dedication to enhancing guest experiences. The planned hotel renovation beginning in April 2024 aims to address several aspects of our facilities. Also, your suggestion regarding the operating hours of the bistro will be taken under advisement. Thanks for your input and we look forward to welcoming you back in the near future.

10/10 – Uitstekend

Patrinella

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Customer Service op 18 apr 2024
Patrinella, thank you for sharing your perfect score following your stay at Courtyard by Marriott Fort Lauderdale Beach. Seeing our guests leave so satisfied is always fulfilling. A friendly reminder, we are eagerly anticipating our complete renovation beginning in April 2024 to offer an even more enhanced experience. Your support and understanding during this time are greatly appreciated. We look forward to welcoming you back in the future for another fantastic stay.

8/10 – Goed

Monique T.

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Property was nice. Pool area was disappointing so don’t plan to swim unless you have kids.
2 nachten verbleven in april 2024
Reactie van Customer Service op 17 apr 2024
Monique, thank you for your positive feedback about Courtyard by Marriott Fort Lauderdale Beach. We regret to hear your views about the pool area, and value your feedback. We're thrilled to share that we are taking steps towards major improvements, including a planned renovation that will significantly enhance our pool area and hotel. We hope for the opportunity to serve you again so you can enjoy these exciting updates.

8/10 – Goed

Karine, sainte-Julie

1 nacht verbleven in april 2024
Reactie van Customer Service op 17 apr 2024
Karine, it's wonderful to hear that you had a satisfactory stay at the Courtyard by Marriott Fort Lauderdale Beach. We appreciate your rating and would like to let you know that we're constantly striving to enhance our guest experience. For instance, starting April 2024, we'll be undergoing renovations to further elevate the quality of your next stay with us. We're excited to welcome you back in the future.

6/10 – Redelijk

Kelly

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
The property is run down but the location is great. The room was ok…sink and bathtub didn’t drain well. Noise from construction on site was disturbing so we had to move rooms after a sleepless night. With that said, the staff was extremely accommodating and helpful with the move. The pool is small and not very aesthetically pleasing for a hotel by the beach, beyond that the pool bar is dirty. The area surrounding the hotel was fun…filled with many restaurants and shops!
3 nachten verbleven in april 2024
Reactie van Customer Service op 15 apr 2024
Kelly, thank you for sharing your feedback. We regret hearing that your stay was disrupted due to the upcoming refurbishments and some aspects didn't meet your expectations. It's important to us to offer an enjoyable experience, and your feedback regarding the drainage and pool area has been noted. On a brighter note, we're glad that our team members were accommodating, facilitating a smooth room change for you. Your positive remarks about our prime location close to numerous restaurants and shops are appreciated. As we progress with the planned renovations, we're confident that the updated amenities and refreshed look will offer an enhanced guest experience. We hope to have the opportunity to welcome you back in the future post-renovation.

8/10 – Goed

Fernando, San José

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Is very well located near the Cruse Port and is near good restaurants and stores.
3 nachten verbleven in maart 2024
Reactie van Customer Service op 12 apr 2024
Fernando, it's great to know that you appreciated the prime location of Courtyard by Marriott Fort Lauderdale Beach near the Cruise Port and fantastic dining and shopping outlets. We believe the upcoming renovations will greatly enhance our guest experience. We hope you'll come back to see our improvements in the future.

8/10 – Goed

Daniel

2 nachten verbleven in maart 2024
Reactie van Customer Service op 12 apr 2024
Daniel, thank you for your positive rating of Courtyard by Marriott Fort Lauderdale Beach. We are pleased to know you had a good experience. Your feedback is valuable as we are constantly striving to improve our service. We are excited for our upcoming renovation plans, aiming to provide an even better experience to our guests. We eagerly anticipate your next visit after the renovation.

10/10 – Uitstekend

Carol

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very nice and quiet. Large room Would have liked a free breakfast
1 nacht verbleven in april 2024
Reactie van Customer Service op 11 apr 2024
Carol, it's wonderful to know that you appreciated the tranquil atmosphere and spaciousness of your room at Courtyard by Marriott Fort Lauderdale Beach. Regarding complimentary breakfast, we typically offer an array of dining options to cater to various guest preferences. Do consider us again in the future, especially after our renovation process has been completed in October 2024, and we may have even more services to enhance your experience.

10/10 – Uitstekend

Jennifer

Reisde met partner
Positief: Netheid, personeel en service
Starbucks coffee and outside bar were great. Pool deck and outside seating needs a makeover.
1 nacht verbleven in april 2024
Reactie van Customer Service op 9 apr 2024
Jennifer, we appreciate your positive feedback about our on-site Starbucks coffee and outdoor bar at the Courtyard by Marriott Fort Lauderdale Beach. We also value your observations about the outdoor areas, and we're pleased to share that improvements are planned for these spaces. Our makeover, starting on April 2024, includes renovation of the pool, pool bar, deck, and an overall hotel uplift. We can't wait to showcase the transformations upon completion. Thank you for your review, and we look forward to your next visit.

8/10 – Goed

Amy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in maart 2024
Reactie van Customer Service op 10 apr 2024
Amy, thank you for your rating. We're delighted to see that your stay at Courtyard by Marriott Fort Lauderdale Beach was positive. We must share that planned renovations, including pool and complete hotel updates, are ahead, beginning April 2024. This aims to enhance the overall guest experience. We hope to host you again, offering an even better experience with our upgraded facilities.

10/10 – Uitstekend

Victoria

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing hotel, super convenient that you can park your car and just walk anywhere. The staff was really nice as well
2 nachten verbleven in april 2024
Reactie van Customer Service op 8 apr 2024
Victoria, thank you for sharing your experience with us at Courtyard by Marriott Fort Lauderdale Beach. We're delighted to know you found our location extremely accessible, and our team members went above and beyond to make your stay enjoyable. Your feedback is appreciated and we look forward to welcoming you back.

10/10 – Uitstekend

John

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Second visit this year, great desk staff each time.
1 nacht verbleven in maart 2024
Reactie van Customer Service op 6 apr 2024
John, it's a delight to hear about your return visit to Courtyard by Marriott Fort Lauderdale Beach. We're thrilled to learn that our front desk team members have consistently impressed you. We're eager to offer you an enhanced experience on your next visit, with our scheduled renovations for 2024. Thank you for your loyalty and we look forward to hosting you again soon.

8/10 – Goed

Isaac

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
très bien
3 nachten verbleven in maart 2024
Reactie van Customer Service op 5 apr 2024
Isaac, merci d'avoir choisi de séjourner au Courtyard by Marriott Fort Lauderdale Beach. Nous sommes heureux d'apprendre que vous avez vécu une excellente expérience. N'oubliez pas que nous prévoyons des rénovations passionnantes à partir d'avril 2024. Votre prochaine visite n'en sera que meilleure !

6/10 – Redelijk

Maxine

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Did not like the sofa bed. Mattresses need to be upgraded
3 nachten verbleven in maart 2024
Reactie van Customer Service op 2 apr 2024
Maxine, we appreciate your feedback regarding the sofa bed and mattresses. We want every guest to have a comfortable stay, and your input helps us make necessary improvements. We are excited to mention that comprehensive renovations are kicking off in April 2024, which include an upgrade to furnishings. We hope to have you back in the future to experience the enhancements firsthand.

10/10 – Uitstekend

Timothy

Reisde met familie
Convenient and quiet
7 nachten verbleven in maart 2024
Reactie van Customer Service op 2 apr 2024
Timothy, we appreciate you taking the time to share your feedback on your stay at Courtyard by Marriott Fort Lauderdale Beach. Your comments about the location and tranquility are great to hear. We're looking forward to delivering an even enhanced experience upon completion of our hotel renovations. Thank you for choosing us, and we hope to welcome you back soon.

4/10 – Matig

Julia, West Jordan

Reisde met familie en kleine kinderen
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
After posting my negative review for the hotel they emailed me to share they are starting significant renovations this month so we likely found images from the plan…nice way to admitted to misleading and manipulating guests. Do. Not. Book. This place does not look like any of the pictures provided. It is run down and unsafe. The furniture and carpets are stained and damaged. The AC did not work in our rooms. The location is great but people came onto the property scaring guest away from the pool, sun deck, and bar until the police showed up. Family was injured from slipping on wet tile and management was not on site so staff just apologized and shared it was something that happens. Still waiting for them to follow up about the injuries as promised.
1 nacht verbleven in maart 2024
Reactie van Customer Service op 3 apr 2024
Julia, we regret to hear about your recent experience. It seems there were aspects of your stay that fell short of expectations, particularly in regards to the aesthetics of the property and certain unforeseen events. We want you to know that we are undergoing major renovations starting this month to thoroughly modernize our facilities and this does include an updated air conditioning system. We sincerely apologize for the inconvenience you encountered on our premises. Thank you for recognizing our superb location. Though your visit was not perfect, we hope you give us a chance to make it right in the future after our renovations are completed.

10/10 – Uitstekend

christine

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice
3 nachten verbleven in maart 2024
Reactie van Customer Service op 6 apr 2024
Christine, we're delighted to hear you had a pleasant experience at Courtyard by Marriott Fort Lauderdale Beach. We're truly grateful for your succinct and positive review. Hoping to welcome you back for an even better experience once we've finished our much-anticipated renovations.

4/10 – Matig

Gustavo

Reisde met een groep
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The hotel have good locations, but it is very expensive and there is nothing exclusive about it.
2 nachten verbleven in maart 2024
Reactie van Customer Service op 1 apr 2024
Gustavo, we appreciate the time you took to share your perspectives. It appears disappointment arose regarding the rate and experience, despite the advantageous location. Please note, we continuously endeavor to provide value commensurate with our pricing, and it's disheartening to hear it didn't align with your expectations. Excitingly, we've planned a comprehensive renovation to further enhance the hotel's offerings, starting from April 2024. We hope that the newly refashioned resort may present a more enriching experience should you choose to stay with us again in the future.

2/10 – Ontzettend slecht

Oscar

Reisde met familie
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Air conditioner in the room does not work. Refrigerator is warm, there is no knob to turn the temperature down. Neighbors are noisy. Feels like an old hotel. Yet it is expensive, but not woth what I payed.
Reactie van Customer Service op 29 mrt 2024
Oscar, we acknowledge your feedback and are sorry you encountered issues with the room amenities and noise disturbances. It might interest you to know we have a whole-hotel refurbishment planned for 2024, which will include updates and enhancements designed to improve our guest's experience. Your comments about pricing have been noted and will be considered as we strive to improve our value proposition. We hope you might consider a return visit in the future to experience these updates firsthand.

6/10 – Redelijk

Amanda

Reisde met familie
Positief: Personeel en service
The pool area and hotel needs to be updated. No lighting on stairway to beach. Dark hallways and reception area.
4 nachten verbleven in maart 2024
Reactie van Customer Service op 28 mrt 2024
Amanda, we appreciate your feedback and the concerns you've raised. It seems that there were some aspects of your stay that didn't meet your expectations. We're excited to announce that our hotel will undergo considerable renovations beginning April 2024, aimed at enhancing guests' experience. This includes a complete overhaul of the pool area, public spaces, and rooms. As for the lighting, we'll certainly look into it as our guests' security and comfort is foremost. We hope to welcome you back in the future, offering an improved stay experience.

10/10 – Uitstekend

Rashaun

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in februari 2024
Reactie van Customer Service op 28 mrt 2024
Rashaun, thank you for awarding Courtyard by Marriott Fort Lauderdale Beach a fantastic rating! It's heartening to see that you had a wonderful experience, and we hope to have the pleasure of serving you again. We're eager to showcase our updated pool and freshly renovated property from October 2024, offering an even more enhanced stay for our valued guests like you.

6/10 – Redelijk

Jennifer

Reisde met familie
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
A/C was noisy and walls were thin so we could hear everything. Terrible sleep due to this. Bistro was closed so nothing was available. It was rainy so the stairs to the street from the pool deck were hazardous. The gate was all rusted and our room key didn’t work so we had to walk across the gravel parking lot to get to the main entrance in a downpour. Toilets didn’t flush well either. As a Bonvoy member and for the price that we paid, extremely disappointed.
1 nacht verbleven in maart 2024
Reactie van Customer Service op 25 mrt 2024
Jennifer, thank you for sharing your experiences. We regret any discomfort that a loud A/C unit and disturbances may have caused during your stay. We're also sorry to hear about the inconvenience related to the Bistro being closed and challenges in accessing the main entrance. Please note, we have a comprehensive renovation planned for 2024 to address various areas including these. Regarding your comment about the toilet, we appreciate your feedback and our maintenance team will definitely look into this matter. As a valued Bonvoy member, your satisfaction is our priority. We hope to have the opportunity to serve you better in the future.

2/10 – Ontzettend slecht

Ali

Reisde met een groep
Negatief: Staat van de accommodatie en faciliteiten
The AC was broken and it was hot as hell in the room!
1 nacht verbleven in maart 2024
Reactie van Customer Service op 25 mrt 2024
Ali, we regret to hear about the inconvenience experienced with regards to the room temperature. Your comfort is important to us, and we sincerely apologize for the AC issue. We're addressing the upkeep of our establishment with a comprehensive renovation starting in April 2024. This will enable us to offer an even more comfortable and pleasing experience for our guests. We hope you will consider giving us another opportunity to serve you better.

10/10 – Uitstekend

Edwin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff at the front desk was so friendly.
1 nacht verbleven in maart 2024
Reactie van Customer Service op 23 mrt 2024
Edwin, we're thrilled to hear of your positive interaction with our front desk colleagues at Courtyard by Marriott Fort Lauderdale Beach. It's great to know that their friendly service played a role in your experience. We hope to welcome you back in the future, possibly after our renovation period for an even more enhanced stay. Thank you for your review.

10/10 – Uitstekend

Sharri

2 nachten verbleven in maart 2024
Reactie van Customer Service op 5 apr 2024
Sharri, it's wonderful to hear that you had an excellent experience at the Courtyard by Marriott Fort Lauderdale Beach. We're thrilled we could meet your expectations and appreciate your high rating. We're also excited about the planned renovations in 2024, which will significantly enhance our facilities. We hope to welcome you back in the future to experience these upgrades firsthand. Thank you again for choosing our charming beach-front location.

10/10 – Uitstekend

Lauren

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in maart 2024
Reactie van Customer Service op 17 mrt 2024
Lauren, it's fantastic to hear you had an excellent stay at the Courtyard by Marriott Fort Lauderdale Beach! As you may be aware, exciting enhancement efforts are on the horizon in April, including fresh upgrades to our pool, bar, deck, and other vital areas. Thank you again for your top rating, we eagerly anticipate welcoming you back once our renovations are complete!

10/10 – Uitstekend

mladen, Toronto

Reisde met familie
Place to be for spring break
5 nachten verbleven in maart 2024
Reactie van Customer Service op 16 mrt 2024
Mladen, it's brilliant to hear that the Courtyard by Marriott Fort Lauderdale Beach was your chosen destination for spring break. It indeed attracts many like you who seek an extraordinary holiday experience. And speaking of improvements, we're also excited about the upcoming renovations. We sincerely can't wait to wow you with an even more remarkable experience upon completion in October 2024. Thank you for choosing us, and we're looking forward to welcoming you back.

10/10 – Uitstekend

Mark, Marysville

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Property is awaiting a full resort refurbishment spring/summer ‘24, it needs it but very comfortable, will so come back, but excited to visit when completed.
3 nachten verbleven in maart 2024
Reactie van Customer Service op 11 mrt 2024
Mark, thank you for your support and feedback. It's heartening to learn the Courtyard by Marriott Fort Lauderdale Beach provided a comfortable stay for you. We're excited about our upcoming renovations in 2024 and have confidence they will greatly enhance our guest experience. Your eagerness to return post-renovation is highly appreciated and will serve as motivation for us. Looking forward to seeing you soon!

2/10 – Ontzettend slecht

Shelby

Reisde met partner
Negatief: Netheid, voorzieningen
No microwave and the breakfast not included
Reactie van Customer Service op 11 mrt 2024
Shelby, we note your comments about the absence of a microwave and the breakfast situation. We wish to highlight that our hotel is undergoing a comprehensive renovation, set to start in May 2024, which aims to enhance all aspects of our amenities. In the meantime, we'll continue doing our best to ensure the comfort and satisfaction of our guests. Thank you for your understanding.

10/10 – Uitstekend

Linda

Positief: Netheid, personeel en service en voorzieningen
Very friendly staff.
1 nacht verbleven in maart 2024
Reactie van Customer Service op 10 mrt 2024
Linda, it's delightful to hear of your positive experience at Courtyard by Marriott Fort Lauderdale Beach. Our team members strive to provide a warm, friendly environment for all our guests. Do visit us again soon, particularly as we are thrilled to be planning a comprehensive hotel makeover, including our pool, in 2024. We believe these transformations will enhance every guest's stay. Thank you once again for your lovely feedback!

10/10 – Uitstekend

John

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The desk clerk was exceptional….she deserves praise…
1 nacht verbleven in maart 2024
Reactie van Customer Service op 9 mrt 2024
John, we truly appreciate your high praise for our front-desk team member. It's wonderful to hear they made a positive impression during your stay at Courtyard by Marriott Fort Lauderdale Beach. We understand the importance of excellent service and we’re thrilled to have hit the mark with you. On another note, we'd like to share some exciting news. We have a complete hotel renovation scheduled for May 2024, including our pool area, as part of our commitment to improving the guest experience. We hope you'll join us again post-renovation to enjoy our refreshed facilities!

8/10 – Goed

Anne

Reisde met familie
It was a great place to stay. Close to everything we wanted. Check in and out staff were efficient and very pleasant. Rooms were clean and quiet
2 nachten verbleven in februari 2024
Reactie van Customer Service op 7 mrt 2024
Anne, thank you for sharing your wonderful experience at the Courtyard by Marriott Fort Lauderdale Beach. We're thrilled you found our location convenient and appreciated the efficiency and pleasantness of our team members. It's also wonderful to hear that you enjoyed our well-kept and peaceful rooms. We can't wait to welcome you back, especially when our upgrades are complete in the coming years to make your stay even more enjoyable.