Standaard kamer, 1 kingsize bed, roken | Een bureau, een strijkplank/strijkijzer, gratis babybedden, gratis wifi

Beoordelingen van Econo Lodge Hollywood-Ft Lauderdale International Airport

2 out of 5

Beoordelingen

6,2
Gastenscore: 10 - Uitstekend. 156 van 1003 beoordelingen" "
Gastenscore: 8 - Goed. 235 van 1003 beoordelingen" "
Gastenscore: 6 - Redelijk. 274 van 1003 beoordelingen" "
Gastenscore: 4 - Matig. 178 van 1003 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 160 van 1003 beoordelingen" "

6,4/10

Netheid

7,0/10

Personeel en service

5,8/10

Voorzieningen

5,8/10

Staat van de accommodatie en faciliteiten

6,2/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service
Voor een goede prijs kregen we een ruime kamer, eerdere incheck mogelijkheden en latere uitcheck.. je mag gratis ontbijten, koffie voor de hele dag en frisdranken/water voor een normaal tarief. Winkels zijn op 5-20 minuten loopafstand. Het strand (boulevard) is 10 min met de taxi. Ook hoefde ik niet een garantie van 100 USD van mijn creditcard te geven. Erg prettig!! Wat minder goed is: vanwege de ouderdom van het apartement, zijn er wat faciliteiten gebroken: de kamer telefoon (ik kon wel gebruik maken v/d tel op kantoor), koelkast vriest enorm hard, safe werkte niet. De lodge ligt in een minder goede wijk waardoor sommigen zich minder veilig zouden kunnen voelen.
1 nacht verbleven in oktober 2019

6/10 – Redelijk

Ruud, Almere

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
verouderd en niet al te best
Het was in werkelijkheid veel ouder en meer vervallen dan te verwachten was. De foto's zijn zeer zeer gedateerd en zeer gefotoshopt .Slechte bedden en veel stof in de kamer. GEEN aanrader

10/10 – Uitstekend

W.den hartog, Zwijdrecht

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Econolodge hotel in ft.lauderdale
Hoef je geen spijt van te hebben.goed hotel en prijs,kwaliteitsverhouding is perfect.

4/10 – Matig

judith

Reisde met partner
Positief: Netheid, personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
This was a clean motel, however next to parking lot and street noise. TV did not work neither did phone in room. We had to use office phone. Staff was very nice and helpful. Too far to walk to stores or restaurants. I would say this was a clean No-tel motel. Spend the extra and get better location and breakfast.
1 nacht verbleven in mei 2024
Reactie van Concetta op 27 mei 2024
Thank you for your honest feedback. We're pleased to hear that you found our motel clean and our staff nice and helpful. We apologize for the inconvenience you experienced with the TV and phone in your room. We'll make sure to address these issues promptly. We understand that the location and street noise may not have met your expectations, and we appreciate your suggestion. Your comments are valuable as they help us improve our services. If there's anything else we can assist you with or if you have any further suggestions, please don't hesitate to reach out. We hope to have the opportunity to serve you better in the future.

8/10 – Goed

Lacey

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Voorzieningen
Pool was closed
1 nacht verbleven in mei 2024
Reactie van Concetta op 25 mei 2024
We apologize for the inconvenience caused by the pool closure during your stay. We understand how important the pool can be for our guests' relaxation and enjoyment. Thank you for your understanding, and we hope to have the opportunity to better serve you in the future.

6/10 – Redelijk

N

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
The room had a smell of cigarettes, and the walls are very thin I could not sleep properly because of others talking next door. One of the lights was not working neither was the TV remote. The staff could’ve been more friendly. Overall it’s okay for what you pay for so I didn’t dislike the property. You get a free shuttle to and from the airport so that’s a good thing.
1 nacht verbleven in mei 2024
Reactie van Concetta op 15 mei 2024
Thank you for sharing your experience with us. We apologize for the inconveniences you encountered during your stay, including the smell of cigarettes, noise from neighboring rooms, and issues with the room amenities. We take your feedback seriously and will address these issues with our team to ensure improvements are made. We're glad to hear that you found the free shuttle service beneficial. If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your feedback and hope to have the opportunity to better serve you in the future.

10/10 – Uitstekend

John

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Quiet and convenient
1 nacht verbleven in mei 2024
Reactie van Concetta op 13 mei 2024
We're delighted to hear that you had a fantastic experience during your stay! Thank you for sharing your positive feedback with us. If you have any further comments or if there's anything else we can assist you with, please feel free to let us know. We hope to have the pleasure of welcoming you back for another outstanding stay in the future!

6/10 – Redelijk

Crystal

Reisde met een groep
This place is dated. It needs an uplift.
1 nacht verbleven in januari 2024
Reactie van Concetta op 13 mei 2024
Thank you for sharing your feedback with us. We appreciate your input regarding the condition of the property. We are continuously working to improve our facilities and guest experience, and your comments will certainly be taken into consideration. If there's anything specific you'd like to suggest for improvement or if there are any other concerns you have, please feel free to let us know. Your feedback is valuable to us as we strive to provide the best possible experience for our guests.

8/10 – Goed

Paola

1 nacht verbleven in april 2024
Reactie van Concetta op 19 mei 2024
Thank you for your feedback! We're glad to see you had a positive experience. If you have any specific comments or suggestions for how we can improve, please feel free to share.

8/10 – Goed

Angela

Reisde met partner
Positief: Netheid, personeel en service
best value for location
2 nachten verbleven in april 2024
Reactie van Concetta op 26 apr 2024
We're delighted to hear that you found our hotel to be the best value for its location. Providing convenient and comfortable accommodations at a reasonable price is our goal, and we're glad to have met your expectations. Thank you for choosing to stay with us, and we look forward to welcoming you back on your next visit to the area! If there's anything else we can assist you with, please don't hesitate to let us know.

8/10 – Goed

Linda Marie Parm

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The property was old but kept well..helpfull friendly staff
6 nachten verbleven in april 2024
Reactie van Concetta op 24 apr 2024
Thank you for your feedback! We're pleased to hear that our staff's friendliness and helpfulness made your stay enjoyable. We strive to maintain our property to the best of our ability to ensure a comfortable experience for our guests. If you have any further comments or suggestions for improvement, please don't hesitate to share. We appreciate your input and look forward to welcoming you back in the future!

10/10 – Uitstekend

Mario

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I was surprised we got a smoking room, that was convenient.
3 nachten verbleven in april 2024
Reactie van Concetta op 24 apr 2024
We're glad to hear that having a smoking room met your needs during your stay. If there's anything else we can do to enhance your experience in the future, please feel free to let us know. We're here to ensure your comfort and satisfaction.

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was very helpful, room was clean and quiet, I had a good experience here.
1 nacht verbleven in april 2024
Reactie van Concetta op 24 apr 2024
We're thrilled to hear that you had a positive experience during your stay with us! Providing helpful and attentive service, as well as clean and comfortable accommodations, is our top priority. Thank you for taking the time to share your feedback. We truly appreciate your kind words and hope to have the pleasure of welcoming you back on your next visit. If there's anything else we can assist you with, please don't hesitate to let us know.

8/10 – Goed

Rebecca

Reisde met een groep
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Not many eating facilities in area, run down property
1 nacht verbleven in april 2024
Reactie van Concetta op 24 apr 2024
Thank you for taking the time to share your feedback with us. We're sorry to hear that you found the dining options in the area limited and that you felt the property was run down.We understand the importance of providing a variety of dining options for our guests and will explore ways to improve in this area. Additionally, we continuously strive to maintain and improve the condition of our property to ensure our guests have a comfortable and enjoyable stay.Your comments are valuable to us as we work to enhance the overall experience for our guests. If there's anything specific you'd like to share or if there's anything we can do to address your concerns, please feel free to reach out to us directly. We appreciate your feedback and hope to have the opportunity to welcome you back in the future.

10/10 – Uitstekend

David

1 nacht verbleven in april 2024
Reactie van Concetta op 13 mei 2024
We're delighted to hear that you had a fantastic experience during your stay! Thank you for sharing your positive feedback with us. If you have any further comments or if there's anything else we can assist you with, please feel free to let us know. We hope to have the pleasure of welcoming you back for another outstanding stay in the future!

8/10 – Goed

Laiman

Reisde met familie
Positief: Netheid, personeel en service
The room is spacious and staff is great. Good value for the money!
1 nacht verbleven in april 2024
Reactie van Concetta op 20 apr 2024
Thank you for your kind words! We're thrilled to hear that you enjoyed the spaciousness of our rooms and that our staff provided you with excellent service. Providing good value for our guests is important to us, and we're glad to know that you found it to be so. We appreciate your feedback and hope to have the opportunity to welcome you back again in the future!

10/10 – Uitstekend

Daniel, Tegucigalpa

Zakenreiziger, Reisde met partner
Positief: Personeel en service, staat van de accommodatie en faciliteiten
The property was we’ll organized. I will put more illuminations in the room and remodel the barhroom
2 nachten verbleven in april 2024
Reactie van Concetta op 14 apr 2024
Thank you for your feedback and suggestions. We're glad to hear that you found our property well-organized. Your input regarding the need for more illumination in the rooms and bathroom remodeling is valuable to us, and we will certainly consider it as we continue to improve our facilities. If you have any further suggestions or if there's anything else we can do to enhance your experience, please feel free to let us know. We appreciate your patronage and hope to welcome you back again in the future!

10/10 – Uitstekend

Lesley

1 nacht verbleven in april 2024
Reactie van Concetta op 10 apr 2024
Providing excellent service and assistance to our guests is a top priority for us. If you have any other feedback or if there's anything else we can assist you with, please feel free to let us know. We appreciate your kind words and hope to welcome you back again in the future!

4/10 – Matig

Nicolas

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Hotel in poor condition. Smells bad. Staff is rude, our door was broken. Matress are good. Other than that : avoid
1 nacht verbleven in april 2024
Reactie van Concetta op 9 apr 2024
Thank you for sharing your feedback with us. We apologize for the issues you encountered during your stay. It's disappointing to hear that you found the hotel in poor condition and experienced unpleasant odors. We take cleanliness and guest satisfaction seriously, and we will address these concerns with our housekeeping and maintenance teams to ensure improvements are made.Additionally, we regret to hear that you found our staff to be rude and that your door was broken. Providing excellent customer service is a top priority for us, and we will address your concerns with our team to ensure that all guests are treated with the utmost respect and professionalism.We appreciate your positive comment about the mattresses and will continue to strive for excellence in all areas of our hotel. If you would like to discuss your experience further or if there is anything else we can do to improve, please don't hesitate to contact us directly.We hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience.

8/10 – Goed

Keith

Negatief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Concetta op 9 apr 2024
Thank you for sharing your feedback with us. We're glad to hear that you had a positive experience overall during your stay. If there are any specific areas where we could improve or if you have any further comments, please feel free to let us know. We value your input and hope to welcome you back in the future.

10/10 – Uitstekend

Miguel

Reisde met familie
Everything was Ok
2 nachten verbleven in maart 2024
Reactie van Concetta op 8 apr 2024
Thank you for taking the time to leave us a positive review! We are delighted to hear that you had a satisfactory experience during your stay at our hotel. Providing excellent service and ensuring our guests' comfort is our top priority, and we are pleased to know that we met your expectations.If you have any further feedback or if there is anything else we can do to enhance your future stays with us, please do not hesitate to let us know. We look forward to welcoming you back on your next visit to the area.

10/10 – Uitstekend

FUNG

Reisde met familie
Positief: Voorzieningen
It is ok
1 nacht verbleven in april 2024
Reactie van Concetta op 8 apr 2024
Thank you for taking the time to leave us a positive review! We are delighted to hear that you had a satisfactory experience during your stay at our hotel. Providing excellent service and ensuring our guests' comfort is our top priority, and we are pleased to know that we met your expectations.If you have any further feedback or if there is anything else we can do to enhance your future stays with us, please do not hesitate to let us know. We look forward to welcoming you back on your next visit to the area.

8/10 – Goed

William Paul

1 nacht verbleven in april 2024
Reactie van Concetta op 8 apr 2024
Thank you for taking the time to share your feedback with us. We are glad to hear that you had a positive experience overall during your stay at our hotel. Your satisfaction is important to us, and we appreciate your support.If you have any specific suggestions or areas where we can improve, please feel free to let us know. We are always looking for ways to enhance our services and exceed our guests' expectations.We hope to have the opportunity to welcome you back for an even better experience in the future.

4/10 – Matig

Garshom

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
It was the cheapest hotel that I could find, which offered a free airport shuttle. You know that saying, "you get what you pay for"? Well... First off, the place is a dump. It's in a safe area, so if you just need someplace to crash, don't worry about that, but it's nothing to look at and really nothing nearby except a few gas stations and a liquor store. The toilet ran, but I was able to fix it, at least on the short term. NO HOT WATER in the morning for my shower. Secondly, the people who work there are crabby. When I called for my airport shuttle, the woman gave me incomplete directions and then hung up. I called back and she was able to explain. In the morning, when I asked to confirm my shuttle back to the airport, the clerk at the desk was crabby. "I can't control the driver." I asked if the shuttle was confirmed for 11 AM. She said it was, but she couldn't control if he would be on time or not. Her tone made it clear that he often wasn't. Well, she was right in that regard. He was about 15 minutes late. Depending on price, I think I'll stay somewhere else next time.
1 nacht verbleven in april 2024
Reactie van Concetta op 8 apr 2024
Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize for the inconveniences you experienced during your time at our hotel. Providing a comfortable and pleasant stay for our guests is our top priority, and we regret that we fell short of meeting your expectations on this occasion.We are truly sorry for the issues you encountered with the facilities and the demeanor of our staff. Your comments are concerning to us, as they do not reflect the level of service and hospitality that we strive to provide to our guests. Rest assured, we will address these issues with our team to ensure that similar situations do not occur in the future.We appreciate your feedback as it helps us to identify areas for improvement. We hope that you will give us another opportunity to exceed your expectations and provide you with the outstanding experience that you deserve.

8/10 – Goed

Luis, LIMA

Reisde met partner
Positief: Voorzieningen
Un motel barato, no puedes pedir mucho , pero la habitación que me tocó olía a cigarro, solo lo utilicé para dormir, buena ubicación si estás en FL y quieres ir a la playa y sawgrass
5 nachten verbleven in maart 2024
Reactie van Concetta op 5 apr 2024
Gracias por compartir su experiencia con nosotros. Lamentamos mucho escuchar que su habitación no cumplió con sus expectativas debido al olor a cigarro. Nos esforzamos por ofrecer un ambiente limpio y cómodo para todos nuestros huéspedes, y su retroalimentación nos ayudará a mejorar nuestros servicios.Nos complace saber que pudo aprovechar nuestra ubicación conveniente para explorar las atracciones locales como la playa y Sawgrass. Apreciamos su comprensión y esperamos tener la oportunidad de recibirlo nuevamente en el futuro para brindarle una experiencia más satisfactoria.

6/10 – Redelijk

Jessenia

Deberían tener perosnal que hable español en la recepción solo una persona en la mañaña habla español
2 nachten verbleven in maart 2024
Reactie van Concetta op 31 mrt 2024
Apreciamos tus comentarios y entendemos la importancia de tener personal que hable español en la recepción. Trabajaremos en mejorar nuestra capacidad de comunicación en español para garantizar una experiencia más fluida para nuestros huéspedes hispanohablantes. Agradecemos tus sugerencias y esperamos poder ofrecerte un servicio aún mejor en tu próxima visita. Si hay algo más en lo que podamos ayudarte, no dudes en hacérnoslo saber. ¡Esperamos verte de nuevo pronto!

6/10 – Redelijk

larry

Zakenreiziger
i liked my stay room was nice, quite but staff was rude, put out asked anything pool was filthy
4 nachten verbleven in maart 2024
Reactie van Concetta op 30 mrt 2024
Thank you for sharing your experience with us. We're delighted to hear that you enjoyed your room and found it to be quiet. However, we apologize for any interaction with our staff that may have seemed rude, as well as for the condition of the pool. We take your feedback seriously and will address these concerns with our team to ensure that all guests receive the high level of service and amenities they deserve. We hope to have the opportunity to welcome you back and provide you with a more positive experience in the future. If there's anything else we can do to assist you, please feel free to reach out.

4/10 – Matig

Margie

Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I did not have a TV and my room was in front of the parking lot so no way to drown out noise. The manager did knock a bit off my bill for this inconvenience but it sucked at the time. Plus their phones were out when i tried to call for the airport shuttle.
1 nacht verbleven in maart 2024
Reactie van Concetta op 26 mrt 2024
We apologize for the inconvenience you experienced during your stay. It's disappointing to hear that you encountered issues with your room amenities and the shuttle service. Your feedback is valuable to us, and we'll make sure to address these issues with our team to prevent them from happening again in the future. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back for a more enjoyable experience.

2/10 – Ontzettend slecht

Trevor

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The hotel clerk was very rude, not only to me, but those on the phone. We arrived in the room, and the room was dirty, a blanket was stained, and it seemed to be bugs on the bedding. When I brought this to the attention of the clerk, She followed me to the room, and stated " Well this blanket isn't for sleeping" and proceeded to throw it off into the closet. There was an additional $100 security deposit that was required, that was not stated in our booking. The clerk told me that we can cancel the booking, but ' may only get half back since you've already checked in'. My wife and I quickly canceled, and proceeded to spend the next 2 hours looking for a different hotel that would not follow in this Econo's footsteps. My wife and I have stayed at various Econo Lodges, and this was by far the most dissapointing, and we will not stay here again.
1 nacht verbleven in maart 2024
Reactie van Concetta op 29 mrt 2024
Thank you for sharing your experience with us. We sincerely apologize for the unacceptable level of service and cleanliness you encountered during your recent stay. Please know that this does not reflect the standards we strive to uphold at our hotel. We are deeply sorry for the behavior of our clerk and for the condition of your room upon arrival. Rest assured, we will address these issues with our team to ensure they are properly trained and that our rooms are thoroughly inspected before guest check-in.We regret that your experience with us fell short of your expectations and that we were unable to rectify the situation to your satisfaction. We truly value your feedback, and we will use it to make improvements and prevent similar issues from occurring in the future.Once again, we apologize for the inconvenience, and we hope to have the opportunity to regain your trust and welcome you back in the future.

2/10 – Ontzettend slecht

Lieselotte, Nacogdoches

Reisde met partner
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had dirty floors we had no hot water. The blanket was scratchy and hard. I would like to request a refund. Thanks.
1 nacht verbleven in maart 2024
Reactie van Concetta op 26 mrt 2024
We sincerely apologize for the inconveniences you experienced during your stay. Providing a clean and comfortable environment is our priority, and we regret that we fell short of your expectations. Your feedback is valuable to us, and we'll address these issues with our team to ensure they are promptly resolved. Thank you for bringing these matters to our attention, and we hope to have the opportunity to regain your trust in the future.

6/10 – Redelijk

Cary, Vineyard

Reisde met familie
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Smelled of smoke, unfriendly, blinds would not close
1 nacht verbleven in maart 2024
Reactie van Concetta op 24 mrt 2024
We sincerely apologize for the negative experience you encountered during your stay with us. Maintaining a smoke-free environment and ensuring the comfort of our guests are our top priorities, so it's disheartening to hear about the issues you faced. Rest assured, we take your feedback seriously and will address the concerns regarding the smoke smell and the blinds promptly with our team to prevent such incidents from happening again in the future.Additionally, we apologize if our staff's demeanor did not meet your expectations. Providing friendly and welcoming service is fundamental to our commitment to guest satisfaction, and we will take steps to ensure that our team provides a more positive experience for all guests.We appreciate you bringing these matters to our attention, and we hope for the opportunity to regain your trust and provide you with a much-improved experience should you choose to stay with us again in the future. If you have any further concerns or feedback, please don't hesitate to reach out to us directly.

6/10 – Redelijk

Natasha

Reisde met partner
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
No hot water, dirty shower. my bed sheet had burn holes in them. And the room smelled funky.
1 nacht verbleven in maart 2024
Reactie van Concetta op 24 mrt 2024
We are truly sorry to hear about the issues you encountered during your stay. Providing a comfortable and clean environment for our guests is of utmost importance to us, and it is disappointing to learn that we did not meet your expectations in this regard. Your feedback is invaluable to us, and we will address these concerns with our team to ensure that such issues are promptly rectified. Please accept our sincerest apologies for any inconvenience caused, and if there is anything else we can do to make amends or improve your experience, please do not hesitate to let us know. We hope to have the opportunity to welcome you back in the future for a much-improved stay.

2/10 – Ontzettend slecht

John

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The front desk lady is rude and the room was not clean and smelled bad.
1 nacht verbleven in maart 2024
Reactie van Concetta op 24 mrt 2024
Thank you for bringing this matter to our attention. We sincerely apologize for the experience you had during your stay. Providing excellent customer service and maintaining cleanliness are top priorities for us, and it is disappointing to hear that we fell short of your expectations. We will address your concerns with our team to ensure that appropriate actions are taken to prevent such issues from occurring in the future. If you would like to discuss your experience further or have any additional feedback, please don't hesitate to contact us directly. We appreciate your understanding and hope to have the opportunity to welcome you back for a better experience in the future.

2/10 – Ontzettend slecht

VERONICA

Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Le prix ne correspond pas así service offert. Hôtel très vieux, pas propre, je ne retournerai jamais
1 nacht verbleven in maart 2024
Reactie van Concetta op 24 mrt 2024
Nous sommes désolés d'apprendre que votre expérience n'a pas été à la hauteur de vos attentes. La satisfaction de nos clients est une priorité absolue, et nous prenons vos commentaires très au sérieux. Il est regrettable d'entendre que vous avez trouvé notre hôtel vieux et pas propre. Nous comprenons à quel point cela peut être décevant.Nous prenons toutes les mesures nécessaires pour maintenir notre propriété dans un état optimal de propreté et de confort. Votre rétroaction sera partagée avec notre équipe de gestion pour examen et amélioration.Nous vous remercions de nous avoir informés de vos préoccupations, et nous vous présentons nos excuses pour toute gêne occasionnée. Nous espérons avoir la chance de vous accueillir à nouveau dans le futur et de vous offrir une expérience bien plus satisfaisante. Si vous avez des préoccupations supplémentaires ou des commentaires spécifiques, n'hésitez pas à nous contacter directement.

10/10 – Uitstekend

Brandon

4 nachten verbleven in maart 2024
Reactie van Concetta op 19 mrt 2024
Thank you for taking the time to leave a rating. We appreciate your feedback and are delighted to hear that you had a positive experience during your stay. If you have any further comments or if there's anything else we can assist you with, please feel free to reach out. We hope to welcome you back again in the future!

10/10 – Uitstekend

Rebecca

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is an unassuming little building built back in the 1950s. The room is spacious and fairly clean although I have to say the floor is sticky. This is the best option for least expensive room in the area. And they have a pool so that's nice.
1 nacht verbleven in maart 2024
Reactie van Concetta op 18 mrt 2024
Thank you for sharing your feedback about your recent stay with us. We're glad to hear that you found the room spacious and that you appreciated the amenities like the pool. However, we apologize for any inconvenience caused by the sticky floor. We will address this issue promptly to ensure a more comfortable experience for our guests in the future. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to let us know. We hope to have the opportunity to welcome you back again for an even better experience.

2/10 – Ontzettend slecht

Connie

Positief: Netheid
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Waited 1 hour in the sun for the airport shuttle, no light switch by the door so had to fumble in the dark to find the switch in the floor lamp across the room, light above bathroom mirror had 1 missing & 1 burned out fluorescent bulb so too dark to use mirror to apply makeup, burned out light bulb in light above the toilet, no hot water for shower, could hear person snoring in next room so had to get up & put in ear plugs, table for eating wobbled 3” in both directions. Bed was comfortable, frig worked, soft toilet paper
1 nacht verbleven in maart 2024
Reactie van Concetta op 17 mrt 2024
Thank you for taking the time to share your experience with us. We sincerely apologize for the inconveniences you encountered during your stay at Econo Lodge Hollywood.Your feedback is valuable to us, and we will address these issues with our team to ensure they are rectified promptly. Providing a comfortable and hassle-free experience for our guests is our top priority, and we regret that we fell short of meeting your expectations in several areas.We appreciate your patience and understanding and hope to have the opportunity to welcome you back in the future to provide you with a much-improved experience.

2/10 – Ontzettend slecht

Geraldine, Parkland county

Zakenreiziger, Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We refused to stay because the property and the room was dirty and they had no towels in the room.
1 nacht verbleven in maart 2024
Reactie van Concetta op 17 mrt 2024
Thank you for sharing your concerns regarding your recent visit to Econo Lodge.We deeply apologize for the unsatisfactory condition of your room and the lack of towels during your stay. This is certainly not the standard of cleanliness and service that we strive to maintain. Your feedback has been shared with our housekeeping and management teams to ensure immediate improvements are made to prevent such occurrences in the future.We understand the importance of a clean and comfortable environment for our guests, and we regret that we failed to meet your expectations on this occasion. Your experience does not reflect the high standards we aim to provide to all our guests.We hope you will reconsider staying with us in the future so we can have the opportunity to regain your trust and provide you with the exceptional experience that you deserve.

2/10 – Ontzettend slecht

Donald

1 nacht verbleven in maart 2024
Reactie van Concetta op 5 apr 2024
We deeply regret that your experience did not meet your expectations during your recent stay at our hotel. Your feedback is invaluable to us as it helps us identify areas for improvement and ensure that all of our guests receive exceptional service.We would like the opportunity to address your concerns more specifically. Please do not hesitate to reach out to our customer support team so that we can investigate further and take the necessary steps to ensure that situations like this do not happen again in the future.We look forward to the opportunity to serve you again and demonstrate our commitment to your total satisfaction.

8/10 – Goed

Colleen

Positief: Netheid, personeel en service
1 nacht verbleven in maart 2024
Reactie van Concetta op 15 mrt 2024
Thank you for sharing your feedback with us. We're glad to hear that your overall experience was satisfactory during your stay at Econo Lodge Hollywood.We're committed to providing the best possible experience for all our guests, and your input helps us achieve that goal.We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.

6/10 – Redelijk

Anabel

1 nacht verbleven in januari 2024
Reactie van Concetta op 15 mrt 2024
Thank you for sharing your feedback with us. We're glad to hear that your overall experience was satisfactory during your stay at Econo Lodge Hollywood.We're committed to providing the best possible experience for all our guests, and your input helps us achieve that goal.We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.

4/10 – Matig

Kristie

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Concetta op 15 mrt 2024
Thank you for your feedback. We're sorry to hear that your experience fell short of your expectations. We take all feedback seriously and will use it to improve our services. Your satisfaction is important to us, and we hope to have the opportunity to exceed your expectations in the future.

2/10 – Ontzettend slecht

John

Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was really rude.
1 nacht verbleven in maart 2024
Reactie van Concetta op 15 mrt 2024
We're truly sorry to hear about your experience. Providing excellent service is our top priority, and it's disappointing to learn that you found our staff to be rude. We take your feedback seriously and will address this matter internally to ensure that all our guests receive the courteous and professional service they deserve. We appreciate your honesty and hope for the opportunity to make it right for you in the future.

6/10 – Redelijk

celine

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Chambre rénovée. Cest bien.
1 nacht verbleven in maart 2024
Reactie van Concetta op 15 mrt 2024
Thank you for choosing Sleep Inn & Suites for your stay and we are delighted to hear that you enjoyed our renovated room. We are continually striving to improve our facilities to provide our guests with the greatest possible comfort.If you have any other comments or requests during your stay, please do not hesitate to contact us. We're here to make your experience as enjoyable as possible.

4/10 – Matig

Nia

Zakenreiziger
Positief: Personeel en service
Negatief: Voorzieningen
Thought it would be decent upon arrival. It was in the ghetto. Someone called me a stupid itch upon trying to park. No parking so don’t decide to go out. I was coughing all night felt like I had COPD. Because the stench of cigarette smoke.
1 nacht verbleven in februari 2024
Reactie van Concetta op 7 mrt 2024
Thank you for sharing your experience with us, and I'm truly sorry to hear that your stay did not meet your expectations. I would like to sincerely apologize for any inconvenience you encountered during your visit.Your feedback is invaluable, and I assure you that we take your concerns seriously. We strive to provide a comfortable and safe environment for all our guests, and it's disheartening to learn that we fell short during your stay.Once again, I apologize for any discomfort you experienced, and I hope to have the chance to address your concerns and regain your trust in the future.

6/10 – Redelijk

timothy

Reisde met een groep
Positief: Netheid, personeel en service
Dish tv didn't work
2 nachten verbleven in februari 2024
Reactie van Concetta op 3 mrt 2024
Thank you for bringing to our attention the issue with the Dish TV during your recent stay at Econo Lodge. I sincerely apologize for any inconvenience this may have caused.We understand the importance of a working television for our guests, and I want to assure you that we are actively addressing the problem. Our maintenance team is investigating the situation, and we will ensure that the Dish TV service is restored to full functionality.Your feedback is crucial in helping us improve our services, and we appreciate your understanding as we work to resolve this matter promptly.

4/10 – Matig

Donald

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Very noisy location. Critters running through the walls. Clean. Night staff very good.
1 nacht verbleven in februari 2024
Reactie van Concetta op 3 mrt 2024
Thank you for taking the time to share your feedback about your recent stay at Econo Lodge. I appreciate your comments about the noise level and the presence of critters, and I apologize for any disturbance this may have caused.I want to assure you that we take your concerns seriously, and we are committed to addressing and resolving any issues to enhance the overall experience for our guests. Your feedback is essential in helping us identify areas for improvement, and I have shared your comments with our maintenance team to investigate and address the situation promptly.I'm pleased to hear that the night staff provided good service and that you found the room clean.

10/10 – Uitstekend

Leonisa

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service
It was a pretty great area. The room was big, but Furniture, kind of rusty and old. Service was good except that there's no public bathroom while you wait for your room which sucks.
1 nacht verbleven in februari 2024
Reactie van Concetta op 29 feb 2024
Thank you for choosing Econo Lodge for your stay, and we appreciate you taking the time to provide feedback on your experience.We're glad to hear that you found our location favorable and appreciated the size of the room. However, we apologize for any inconvenience you experienced with the furniture and the absence of a public bathroom while waiting for your room. Your feedback is valuable as it helps us identify areas for improvement.We'll certainly look into upgrading our furniture to enhance the overall guest experience, and we'll explore ways to provide better facilities for guests waiting for their rooms.

8/10 – Goed

Hilda

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Servicio excelente de parte de la Sra argentina que nos atendió. Muy amable y la habitación súper limpia
1 nacht verbleven in februari 2024
Reactie van Concetta op 29 feb 2024
¡Agradecemos sinceramente sus amables palabras sobre nuestro servicio y la atención de la Sra. Argentina! Nos alegra saber que disfrutó de una experiencia positiva y que la habitación cumplió con sus expectativas de limpieza.

2/10 – Ontzettend slecht

Marzia

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Everything was broken, the floor was very dirty and there was only one temperature for the tap in the sink and the toilet was so small
1 nacht verbleven in februari 2024
Reactie van Concetta op 29 feb 2024
We appreciate you taking the time to share your feedback with us. I sincerely apologize for the inconveniences you encountered during your stay. Your concerns regarding broken amenities, cleanliness, and the tap temperature have been noted, and we assure you that we take them seriously.Please be assured that we will address these issues promptly to improve the overall guest experience. We strive to provide a comfortable and enjoyable stay for all our guests, and we regret that we fell short of your expectations.