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Beoordelingen van Holiday Inn Express Hotel & Suites Ft. Lauderdale-Plantation, an IHG Hotel

2.5 out of 5
Holiday Inn Express Hotel & Suites Ft. Lauderdale-Plantation, an IHG Hotel
1701 N University Dr, Plantation, FL

Beoordelingen

7,6

Goed

Gastenscore: 10 - Uitstekend. 366 van 1003 beoordelingen" "
Gastenscore: 8 - Goed. 293 van 1003 beoordelingen" "
Gastenscore: 6 - Redelijk. 168 van 1003 beoordelingen" "
Gastenscore: 4 - Matig. 95 van 1003 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 81 van 1003 beoordelingen" "

7,6/10

Netheid

7,8/10

Personeel en service

7,2/10

Voorzieningen

7,4/10

Staat van de accommodatie en faciliteiten

7,4/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Fredericus

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Aardig welkom bij de receptie. Het was heel fijn dat onze suite vroeg beschikbaar was. We mochten ook op de dag van vertrek in de lounge zitten werken. Voordat we naar het vliegveld gingen.
2 nachten verbleven in april 2024
Reactie van Holiday Inn Management op 28 apr 2024
thank you for your recent stay with us. we are happy you were able to enjoy your suite early! we hope to see you again soon!

10/10 – Uitstekend

Esmeralda

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great place. Easy access to everything and close to the malls.
7 nachten verbleven in mei 2024

10/10 – Uitstekend

Deborah, Hudson

Reisde met familie
Very nice and comfortable room.
2 nachten verbleven in mei 2024

6/10 – Redelijk

Carrie

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Decent stay. Parking is not the best but it was quiet, affordable, and worth the stay.
2 nachten verbleven in mei 2024

8/10 – Goed

Norman

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property was suitably located, and convenient.
3 nachten verbleven in mei 2024

10/10 – Uitstekend

INDIRA

Reisde met familie
Positief: Voorzieningen
Excellent staff, clean, refurbished property reasonably priced and close to everything!
2 nachten verbleven in mei 2024

8/10 – Goed

Nicholon Anoush

Positief: Netheid, personeel en service
Had to call front desk to send the elevator up because it didn’t want to go down from the 5th floor but the problem seemed to be fix the day after. Everything else was perfect.
2 nachten verbleven in mei 2024

8/10 – Goed

Maria

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good area, and close to various places to eat
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Denise T.

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The hotel was located near essential places such as grocery stores and gas stations. It is clean and the staff are pleasant and professional.
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Joshua

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location and hospitality.
4 nachten verbleven in mei 2024

6/10 – Redelijk

Miquel Leshan

Reisde met familie
Laundry was not working bathroom door squeals on the tile, small.fridge and was charged for checking in early.
4 nachten verbleven in mei 2024

6/10 – Redelijk

natasha

Reisde met partner
The hotel was good however my ussue was with house keeping I requested housekeeping 3 days and it was poorly cleaned.the hand soad toilet paper wasnt replenished and no towels was replaced.
7 nachten verbleven in mei 2024
Reactie van Holiday Inn Management op 24 mei 2024
thank you for your feedback on your recent stay with us. we apologize for the issues you experienced with housekeeping and these will be addressed with them. we hope to see you again soon and turn this experience around.

6/10 – Redelijk

Michael

Reisde met partner
Negatief: Netheid, staat van de accommodatie en faciliteiten
Property was good just didn’t clean my room for two days straight until I said something
4 nachten verbleven in mei 2024
Reactie van Holiday Inn Management op 22 mei 2024
thank you for your recent stay with us. we will address the housekeeping issues with that department. we hope to see you again and turn this experience around for you.

10/10 – Uitstekend

Charlene

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Need more light for back parking, it felt very unsafe
1 nacht verbleven in mei 2024
Reactie van Holiday Inn Management op 22 mei 2024
thank you for your recent stay with us. we will address the issue you experienced with management.

8/10 – Goed

Vanessa, fort lauderdale

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Limited lighting in the parking lot
1 nacht verbleven in april 2024
Reactie van Holiday Inn Management op 22 mei 2024
thank you for your recent stay with us. We apologize for the issue you experienced, we will address this with management.

8/10 – Goed

Kate

Positief: Netheid
There’s no lobby, it’s a desk on the ground floor. The elevator was barely functioning. Breakfast was disappointing especially given the reviews.
4 nachten verbleven in mei 2024
Reactie van Holiday Inn Management op 22 mei 2024
thank you for your feedback about your recent stay. We do have a lobby area where the front desk is and a lobby area in our second tower, both of our lobbies are on the ground floor. We are in the process of updating our elevators, we apologize that the company is taking long to ensure it is done correctly.

10/10 – Uitstekend

Marie

1 nacht verbleven in mei 2024
Reactie van Holiday Inn Management op 22 mei 2024
thank you for your recent stay with us. we hope to see you again soon.

10/10 – Uitstekend

TROI

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Awesome stay, comfortable and safe environment, parking isn’t the best but they make navigation to and from your room simple and convenient. Overall wonderful experience the fam and I loved the stay.
4 nachten verbleven in mei 2024
Reactie van Holiday Inn Management op 22 mei 2024
thank you for your recent stay with us. we hope to see you again soon!

4/10 – Matig

daireona

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Elevator doesn’t work , not enough towels , didn’t receive housekeeping besides one time and staff didn’t want to give late check out only a house extra which was 12pm
3 nachten verbleven in mei 2024
Reactie van Holiday Inn Management op 22 mei 2024
thank you for your feedback. the hotel is in the process of updating the elevators, we apologize that the company is taking their time to ensure it's done properly. we will address the housekeeping issues you experienced with that team. late check outs are based upon availability.

10/10 – Uitstekend

Valarie

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I enjoyed the customer service as well as the restaurant options next to and across the street.
3 nachten verbleven in mei 2024
Reactie van Holiday Inn Management op 22 mei 2024
thank you for your feedback about your recent stay. we look forward to seeing you again soon.

10/10 – Uitstekend

Christian

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room was very nice and air conditioning was excellent. Air temperature could get very cold. Front desk lady was very nice and helpful even when I called at 5am for extra towels.
1 nacht verbleven in mei 2024
Reactie van Holiday Inn Management op 22 mei 2024
thank you for your feedback about your recent stay. We do hope to see you again soon!

10/10 – Uitstekend

Zaira

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Me and my wife had wonderful time together at the hotel
2 nachten verbleven in mei 2024
Reactie van Holiday Inn Management op 23 mei 2024
thank you for your feedback on your recent stay. we hope to see you again soon.

8/10 – Goed

Cheryl

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was overall an enjoyable experience. The food was good and the staff was friendly. I liked the closeness to shopping areas
6 nachten verbleven in mei 2024
Reactie van Holiday Inn Management op 22 mei 2024
thank you for your feedback and your kind words. we will share them with our teams. we look forward to see you again.

10/10 – Uitstekend

Paula

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great place, clean and good service
2 nachten verbleven in mei 2024
Reactie van Holiday Inn Management op 22 mei 2024
thank you for your feedback. we hope to see you again soon.

10/10 – Uitstekend

Elvin

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything near and safe area.
3 nachten verbleven in mei 2024
Reactie van Holiday Inn Management op 17 mei 2024
thank you for your recent stay. we hope to see you again soon.

2/10 – Ontzettend slecht

Amanda

Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service
My tub was dirty and I called for someone to clean it and nobody ever came and this was when I checked in. I had to repeatedly call for towels etc
1 nacht verbleven in mei 2024
Reactie van Holiday Inn Management op 17 mei 2024
thank you for your recent stay with us. we apologize for the housekeeping issues you experienced and will address this with the department. we hope to serve you again and turn this experience around for you.

8/10 – Goed

Sandra

3 nachten verbleven in maart 2024
Reactie van Holiday Inn Management op 17 mei 2024
thank you for your recent stay with us. we hope to see you again soon.

8/10 – Goed

Anthony

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was clean and comfortable
2 nachten verbleven in mei 2024
Reactie van Holiday Inn Management op 16 mei 2024
thank you for your recent stay with us. we hope to see you again soon!

8/10 – Goed

Thomas

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had a shaky start as the room they gave us, was not ready when we walked into it. But the woman at the front desk was very apologetic and got us another room within about 15 minutes. The room was clean and nice sized for the price. The AC was cold and the property was centrally located to a lot of restaurants within a 10 minute drive. I would stay at this location again.
1 nacht verbleven in mei 2024
Reactie van Holiday Inn Management op 15 mei 2024
thank you for your recent stay with us. We are glad we were able to turn this around for you. we hope to see you again soon.

8/10 – Goed

Dianna

Reisde met familie
Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
I like the stay. The only uncomfortable situation was when I was locked in my room and wasn't able to get out. But the issue was resolved and the rest of my stay was good. Thank you
4 nachten verbleven in mei 2024
Reactie van Holiday Inn Management op 15 mei 2024
thank you for your recent stay with us. we sincerely apologize for the issue you experienced, we are addressing this with the company who installed the new door locks. we do hope to see you again soon and turn this around for you.

8/10 – Goed

Diane

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was very quiet. The beds very comfortable, and I loved the pillows! Staff responded quickly when needed. They do have a broken elevator, would be nice if it was fixed. But there is one usable elevator. I had 3 problems which were repaired. Refridge only froze, didn't refridgerate. Kierug coffmaker was broken. And couldn't use my t.v. controller, but so eone came and rebooted the t.v. and it was fixed! Minor problems fixed quickly.
4 nachten verbleven in mei 2024
Reactie van Holiday Inn Management op 19 mei 2024
Thank you for your recent stay with us. We are in the process of updating our elevators in one building, we apologize for any issues you experienced with that, the company is working as fast as they can. we hope to see you again soon.

10/10 – Uitstekend

Jeff

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing services!
6 nachten verbleven in mei 2024
Reactie van Holiday Inn Management op 19 mei 2024
thank you for your recent stay with us. we hope to see you again soon.

10/10 – Uitstekend

Alvaro Enrique Peralta

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good location for business in the area. Nice neighborhood.
1 nacht verbleven in maart 2024
Reactie van Holiday Inn Management op 19 mei 2024
thank you for your recent stay with us. we hope to see you again soon!

6/10 – Redelijk

Wanda

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I was a little disheartened by the room I stayed in only because the shower tub was clogged and the shower curtain was damaged too.
2 nachten verbleven in mei 2024
Reactie van Holiday Inn Management op 19 mei 2024
thank you for your recent stay with us. we apologize for the issues you experienced. we hope to see you again and turn this around for you.

10/10 – Uitstekend

Marie Norma

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great job
2 nachten verbleven in mei 2024
Reactie van Holiday Inn Management op 19 mei 2024
thank you for your recent stay with us. we hope to see you again soon.

10/10 – Uitstekend

Denise

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property was convenient for what I needed at that time. Some places were within walking distance and the bus was accessible.
3 nachten verbleven in mei 2024
Reactie van Holiday Inn Management op 19 mei 2024
thank you for your recent stay with us. we hope to see you again soon.

10/10 – Uitstekend

Abrahim

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Holiday Inn Management op 10 mei 2024
thank you for your recent stay with us. we hope to see you again soon!

10/10 – Uitstekend

BERNY FRANCISCO MARTINEZ

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
No hacen limpieza ni cambian toallas a diario, el desayuno muy repetitivo, por lo demás todo muy bien
5 nachten verbleven in mei 2024
Reactie van Holiday Inn Management op 8 mei 2024
thank you for your recent stay with us. we apologize that the room wasn't serviced everyday, we will address that with our housekeeping team. we hope to see you again soon.

10/10 – Uitstekend

Shahryar

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Quiet and decent breakfast
1 nacht verbleven in mei 2024
Reactie van Holiday Inn Management op 8 mei 2024
thank you for your recent stay with us. We look forward to seeing you again in the future.

8/10 – Goed

Monique M

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
The room was very comfortable.. our experience was not as favorable because of the amount of noise . There were children running up and down the hallway , loud music blasting and noise throughout the night . When we called the service desk they did not address the concerns at all . Both nights were extremely loud , which was very unfortunate because the bed was very comfortable.
2 nachten verbleven in mei 2024
Reactie van General Manager op 6 mei 2024
Thank you kindly for your review! We appreciate the feedback and I am terribly sorry to hear the group in house caused an inconvenience due to loud noise. We do hope that we have the chance to better serve you on a future stay

4/10 – Matig

Thomas

2 nachten verbleven in mei 2024
Reactie van Holiday Inn Management op 8 mei 2024
thank you for your recent stay with us. We would like to get more information about your stay. we hope to see you again soon.

10/10 – Uitstekend

Marie

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything
1 nacht verbleven in mei 2024
Reactie van Holiday Inn Management op 4 mei 2024
thank you for your recent stay with us. we look forward to having you stay again soon.

10/10 – Uitstekend

ANGELINE

1 nacht verbleven in april 2024
Reactie van Holiday Inn Management op 24 mei 2024
thank you for your stay with us. we hope to see you again soon.

8/10 – Goed

ALISSA

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
There mosquitoes in the lobby/ breakfast...we were bitten several times
1 nacht verbleven in april 2024
Reactie van Holiday Inn Management op 4 mei 2024
thank you for your recent stay with us. we hope to serve you again in the future.

10/10 – Uitstekend

David C

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is a very nice hotel, and at a very reasonable rate. The staff treated me very well, and took care of me when I had to extend my stay a few more days. Lovely people.
2 nachten verbleven in april 2024
Reactie van Holiday Inn Management op 3 mei 2024
thank you for your recent stay with us. we hope to serve you again soon!

2/10 – Ontzettend slecht

Ricky

Zakenreiziger
Negatief: Personeel en service
With my IHG status, I’m allowed to check in early and check out later; However, I called the front desk for availability to check in early and was told that they will call back. That never happened. I went in at the regular check in time at 3:00. The front desk had me wait, so she could go and check if a room is available.!! She then had me wait in the breakfast area for 30 minutes. That’s unacceptable!
1 nacht verbleven in april 2024
Reactie van Holiday Inn Management op 3 mei 2024
thank you for your recent stay with us. we apologize for waiting for your room to be ready, early check in is not always available, especially when we were sold out the night before. Housekeeping does their best to get rooms turned around.

10/10 – Uitstekend

Luis

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
excellent service
1 nacht verbleven in april 2024
Reactie van Holiday Inn Management op 3 mei 2024
thank you for your recent stay with us. we hope to serve you again soon!

10/10 – Uitstekend

David

1 nacht verbleven in april 2024
Reactie van Holiday Inn Management op 3 mei 2024
thank you for your recent stay with us. we hope to serve you again soon!

8/10 – Goed

Wisline

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
N/A
2 nachten verbleven in april 2024
Reactie van Holiday Inn Management op 2 mei 2024
thank you for your recent stay with us. we hope to see you again soon!

8/10 – Goed

Debbiann

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Overall everything was good
2 nachten verbleven in april 2024
Reactie van Holiday Inn Management op 1 mei 2024
thank you for your recent stay with us. we hope to see you again soon!