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Beoordelingen van Hollywood by the Sea Hotel

2.5 out of 5
Hollywood by the Sea Hotel
320 Nebraska Ave., Hollywood, FL

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 127 van 242 beoordelingen" "
Gastenscore: 8 - Goed. 69 van 242 beoordelingen" "
Gastenscore: 6 - Redelijk. 14 van 242 beoordelingen" "
Gastenscore: 4 - Matig. 14 van 242 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 18 van 242 beoordelingen" "

8,6/10

Netheid

8,4/10

Personeel en service

6,2/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

5,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Lisbet, HIALEAH

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Netheid
Necesario hacer una Limpieza Profunda y Mantener Limpieza del Exterior. Por lo demás...La Playa exquisita y a pasos del Motel.
2 nachten verbleven in april 2024

8/10 – Goed

Odalys

Positief: Personeel en service, staat van de accommodatie en faciliteiten
La propiedad tiene buenas condiciones , pero mucha cola y demora en el Chequin Por lo demás la pasamos bien .
1 nacht verbleven in april 2024

10/10 – Uitstekend

Sandra

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My room was in need of painting and was rough around the edges, but it was clean , the ability to use 4 or 5 different pools very close to hotel, and easy to access was very cool. I was surprised pool was not at the property l booked but in the end it really did not matter. Super large room , pretty quiet , it was fair for the price , and you can see they are working at improving it .
4 nachten verbleven in april 2024

8/10 – Goed

Dariia

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Excellent location, a few steps on the beach. This is 2 star motel, so my expectations were met. Very very old stuff in a room. But was clean. I saw a tiny ants near kitchen one day, but guy with fumigator came next day and they were gone. Breakfast was poor. Every day something was missing. At the first day we came and took 2 bananas (one for me and one for my daughter), a lady that works there took away one of them banana from me and said:" This banana belong to me, because it is a last one and I do not have bananas any more for you". Honestly, I was shocked:)
7 nachten verbleven in maart 2024
Reactie van Pat op 9 apr 2024
We Sincerely apologize for any inconvenience you had during your stay, we work hard to satisfy all our guest, Kind Regards.

6/10 – Redelijk

Sylvain

Reisde met partner
Negatief: Staat van de accommodatie en faciliteiten
L’emplacement est ok. Le service c’est ok. Les prix compétitifs. Le stationnement trop dispendieux. La propreté c’est ordinaire place à amélioration.
7 nachten verbleven in maart 2024
Reactie van Pat op 9 apr 2024
We Sincerely apologize for any inconvenience you had during your stay, we work hard to satisfy all our guest, Kind Regards.

8/10 – Goed

Jonathan

Reisde met partner
Was actually placed at the palms upon arrival. People, being loud, in the courtyard, in the middle of the night, happened on more than one occasion
3 nachten verbleven in maart 2024
Reactie van Pat op 9 apr 2024
We Sincerely apologize for any inconvenience you had during your stay, we work hard to satisfy all our guest, Kind Regards.

4/10 – Matig

Sergey

Reisde met partner
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
good: - clean linens - location bad: - the room #1702 was very worn out - the bathroom ventilation did not work - the room had VERY strong smell of floor sanitation liquid. We could not get rid of this smell after keeping the door open for couple of hours. Probably the housekeeper tried to suppress the bathroom smells with too much sanitation liquid. - the breakfast did not have good healthy choices - the breakfast room was overcrowded - the guest queue for breakfast was very long around 8:10 am - there were no free tables for breakfast We selected this hotel because of the included breakfast but we had to leave without breakfast.
1 nacht verbleven in maart 2024
Reactie van Pat op 9 apr 2024
We Sincerely apologize for any inconvenience you had during your stay, we work hard to satisfy all our guest, Kind Regards.

2/10 – Ontzettend slecht

EDWIN

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Terrible customer service. They charge for parking $20 per day. Rooms smelled like garbage.
3 nachten verbleven in maart 2024
Reactie van Pat op 9 apr 2024
We Sincerely apologize for any inconvenience you had during your stay, we work hard to satisfy all our guest, Kind Regards.

8/10 – Goed

Christine

Reisde met familie
Positief: Netheid, personeel en service
Nothing to make a coffee with the coffee machine. Air conditioning very loud. No hair dryer in the room. Confortable bed and are clean. Chairs and table outside is nice to have.
1 nacht verbleven in maart 2024
Reactie van Pat op 9 apr 2024
We Sincerely apologize for any inconvenience you had during your stay, we work hard to satisfy all our guest, Kind Regards.

6/10 – Redelijk

Charles

Reisde met familie, Reisde met familie en kleine kinderen
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Very close to the beach. First room we were given was smelly and dirty. Second room was much better but away from most amenities.
7 nachten verbleven in maart 2024
Reactie van Pat op 9 apr 2024
We Sincerely apologize for any inconvenience you had during your stay, we work hard to satisfy all our guest, Kind Regards.

8/10 – Goed

Marcel W

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Près du Broadwalk
1 nacht verbleven in maart 2024
Reactie van Pat op 9 apr 2024
We Sincerely apologize for any inconvenience you had during your stay, we work hard to satisfy all our guest, Kind Regards.

4/10 – Matig

Nathalie

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
No glass and the price is just for the beach
1 nacht verbleven in maart 2024
Reactie van Pat op 9 apr 2024
We Sincerely apologize for any inconvenience you had during your stay, we work hard to satisfy all our guest, Kind Regards.

6/10 – Redelijk

Jawad

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
1 nacht verbleven in maart 2024
Reactie van Pat op 9 apr 2024
We Sincerely apologize for any inconvenience you had during your stay, we work hard to satisfy all our guest, Kind Regards.

2/10 – Ontzettend slecht

mohamed

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Il y a des blattes partout sous le lit,DANS le sofa lit. Le climatiseur fait un bruit de moteur d avion. Les chambres n ont aucun rapport avec les photos . Tout est une tromperie. On a demandé le remboursement mais ils ont refusé. Ils nous ont proposé une autre chambre,mais les blattes se promène d un appartement à l autre par des conduits apparents. Le check on prends une éternité car le bureau gère plusieurs blocs et les 2 personnes a l accueil font plusieurs tâches à la fois . Ils sont très désagréable. Ils nous ont dit que c est expédia qui ferait le dédommagement, et expédia dit que c est l hôtel... Arnaque totale.. Expédia le note 8/10. C est de la fausse représentation et c est absolument faux! Booking dit la vérité à ce sujet: il le note 6/10 et fait apparaitre les commentaires selon la date.. Je vais donc me plaindre à la protection du consommateur. Ce n est pas normal d être traité ainsi. Expédia m a proposé 90 $ en dédommagement pour une prochaine réservation alors que l on a perdu 2 nuits. On a été dans le Corsa Hollywood beach.
3 nachten verbleven in maart 2024
Reactie van Pat op 9 apr 2024
We Sincerely apologize for any inconvenience you had during your stay, we work hard to satisfy all our guest, Kind Regards.

2/10 – Ontzettend slecht

Leonard Shepulski

Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The room was smelly as if an odor needed to be covered up intentionally. The walls floors entire room was dirty and worn. Bugs throughout the day, a musty moldy air about the place. Locks were flimsy, water pressure was horrible. Staff in the office were somewhat cordial outside of that other staffers not personable at all. It’s all about money of course with this company. I checked out early and checked into the Marriot Bonvoy!!! Now that’s a resort, beautiful!!! I would never recommend Hollywood By The Sea!!!
5 nachten verbleven in februari 2024
Reactie van HBH op 7 mrt 2024
We Sincerely apologize for any inconvenience you had during your stay, we work hard to satisfy all our guest, Kind Regards.

4/10 – Matig

Michi, Irvine

Negatief: Staat van de accommodatie en faciliteiten
Great location close to the beach. Otherwise, not recommended. Old, dated, slippery floors, musty smell. Check in is at a different location. Worst issue was that the refrigerator was old and every hour, a loud pumping sound would occur that would last for about 30 seconds, waking us up from sleep.
1 nacht verbleven in maart 2024
Reactie van HBH op 7 mrt 2024
We Sincerely apologize for any inconvenience you had during your stay, we work hard to satisfy all our guest, Kind Regards.

2/10 – Ontzettend slecht

Lisa

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room was disgusting. It was the worst place I have ever seen. We took pictures to post a detailed description on all travel sites to warn other unsuspecting travelers. After seeing the room, we immediately returned to the office which was located in another building. The staff was awful even during check in. They also said they could not refund our money even though we were only in the room for 10 minutes. They offered us another room. If the management books people to stay in a room like that, how could we trust any property in their care? Against my better judgement, we went to see another room. Upon arriving at the other room, the woman's key wouldn't work. Another worker tried his key. It also, wouldn't work. They couldn't get the door open. We left. We tried to stay at another small place on the beach. This took hours of our vacation time. The independent small hotels were booked. After finding that other corporations bought up most of the other small places, we ended up staying at a chain that was way too expensive for us. After one night there, we had to switch hotels. For the next few nights, we stayed at a less expensive chain. It was still beyond our means. This experience caused us to lose time and money. Unbelievable. It is awful that corporations bought and neglect the small mom and pop hotels.
3 nachten verbleven in februari 2024
Reactie van Pat op 9 apr 2024
We Sincerely apologize for any inconvenience you had during your stay, we work hard to satisfy all our guest, Kind Regards.

4/10 – Matig

Mincho

Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
The apartment was on the second floor but it smelled dingy and moldy. Towel racks were missing. Full kitchen but no plates, glasses, silverware or anything to make it usable. Dripping shower. Dirty air vents. No room service unless you pay for it or wait every three days. Hard to find the office on the property. Parking is not free.
3 nachten verbleven in februari 2024
Reactie van Pat op 9 apr 2024
We Sincerely apologize for any inconvenience you had during your stay, we work hard to satisfy all our guest, Kind Regards.

2/10 – Ontzettend slecht

ANNA

2 nachten verbleven in februari 2024
Reactie van Pat op 9 apr 2024
We Sincerely apologize for any inconvenience you had during your stay, we work hard to satisfy all our guest, Kind Regards.

2/10 – Ontzettend slecht

Tami

Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I showed up and the office was closed. I called the number on the sign and no one answered or returned my phone calls. The office is located blocks away from the property and the location is questionable.
Reactie van HBH op 7 mrt 2024
We Sincerely apologize for any inconvenience you had during your stay, we work hard to satisfy all our guest, Kind Regards.

2/10 – Ontzettend slecht

Nora

Reisde met partner
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Kitchen faucet was hanging and spray button missing. The fridge made a loud screeching noise, studied like someone was screeching. Although the back door was latched, the top part was inclined outward. There’s been an attempt to close it with a drywall screw. Oh!! The same window does not have a cover. I had to place a towel to cover the window. Lastly, it was inconvenient to have to go check in at another location. This should be on this hotel’s heading. One positive comment is that it’s close to Hollywood Beach.
1 nacht verbleven in februari 2024
Reactie van HBH op 7 mrt 2024
We Sincerely apologize for any inconvenience you had during your stay, we work hard to satisfy all our guest, Kind Regards.

2/10 – Ontzettend slecht

Richard

Zakenreiziger
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
The line to check in was 1hour and 10 minutes. Got my room key and walked 2 blocks to find the key was not programmed correctly. Walked back to get new key. The staff was nice but overwhelmed by the amount of people checking in. It’s the owners fault to have so many properties checking into a very small office. The room was not maintained and minus blinds in the bedroom.
1 nacht verbleven in februari 2024
Reactie van HBH op 7 mrt 2024
We Sincerely apologize for any inconvenience you had during your stay, we work hard to satisfy all our guest, Kind Regards.

8/10 – Goed

JAMES

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
All good
1 nacht verbleven in februari 2024
Reactie van Wilson op 7 mrt 2024
Thank you so much for your awesome review. We try so hard to satisfy all our guests. Please come soon again; you're now part of our funky beach family!

10/10 – Uitstekend

Cheyanne

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Wilson op 7 mrt 2024
Thank you so much for your awesome review. We try so hard to satisfy all our guests. Please come soon again; you're now part of our funky beach family!

2/10 – Ontzettend slecht

Felipe

It’s my fault for not doing the proper info. Looked nice on the app. Got there looked totally different. Spend money I walked in and left right away couldn’t stay the night.
1 nacht verbleven in februari 2024
Reactie van HBH op 7 mrt 2024
We Sincerely apologize for any inconvenience you had during your stay, we work hard to satisfy all our guest, Kind Regards.

2/10 – Ontzettend slecht

Miguel

Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hairs on the bed. Bathroom simple and not looking clean. Mold buildup on the windows. Towers warned out. Narrow stairways. Old AC loud noise. No breakfast served.
Reactie van HBH op 7 mrt 2024
We Sincerely apologize for any inconvenience you had during your stay, we work hard to satisfy all our guest, Kind Regards.

10/10 – Uitstekend

Sergey

1 nacht verbleven in februari 2024
Reactie van Wilson op 9 apr 2024
Thank you so much for your awesome review. We try so hard to satisfy all our guests. Please come soon again; you're now part of our funky beach family!

4/10 – Matig

Raymond H

Reisde met familie
Negatief: Netheid, personeel en service en voorzieningen
We arrived at property and had to go two blocks away to check in. The room is not stocked with normal basic hotel condiments such as coffee. Not even a glass or cup to drink a coffee. Kitchen with absolutely nothing to make your stay efficient. Then the toilet wouldn’t flush which led to a clogged toilet. I tried calling numerous times, and call was answered and then disconnected followed up with another callback in which was disconnected. This happened 5 times. I messaged property and did not ever get a response. My husband had to walk down two blocks to get a plunger. We had a bum fridge that made screeching noises, do had to unplug it because it was happening every 30 minutes while we slept. We found out the fridge was in his room prior, and he complained and they switched his out and it was put into our room. You just expect a certain level of accommodations, and it was not up to par.
1 nacht verbleven in februari 2024
Reactie van HBH op 7 mrt 2024
We Sincerely apologize for any inconvenience you had during your stay, we work hard to satisfy all our guest, Kind Regards.

8/10 – Goed

Nancy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Beach weekend
Place was nice. It was one block from the beach. Personnel very accommodating.
4 nachten verbleven in juni 2019

10/10 – Uitstekend

Carley

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juni 2019

8/10 – Goed

Geverifieerde reiziger

Positief: Staat van de accommodatie en faciliteiten, comfort kamer
There was no coffee pot - at least I couldn't find one. I brought instant coffee with me so it wasn't really an issue. There was long hair in the bathroom floor - I don't have long hair so it wasn't mine....
3 nachten verbleven in mei 2019

10/10 – Uitstekend

Stephen

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
hotel by the sea
very nice,clean,1 block to beach,really enjoyed
3 nachten verbleven in mei 2019

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Property was very nice and clean super close to boardwalk.. Dario the manager was awesome very helpful and very nice.. definitely will stay again..
1 nacht verbleven in juni 2019

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Staycation
Very laid back atmosphere perfect for a weekend getaway
1 nacht verbleven in mei 2019

8/10 – Goed

Laura

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in mei 2019

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The place is nice and clean. The customers service is great.
1 nacht verbleven in mei 2019

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
7 nachten verbleven in mei 2019

4/10 – Matig

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
8.8?! Am I in the right place?
Advertised as queen bed plus sofa bed but it’s just a sofa - thats broken, with no sheets. Left one towel for three people and there is no office on the property to get more. Quality of furnishings and fixtures is lowest end. Embarrassing start to our family trip.
1 nacht verbleven in mei 2019

10/10 – Uitstekend

Eric

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The room was very nice and big for our family of 3. Great location just steps from the beach. Staff was very accomodating.
1 nacht verbleven in mei 2019

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2019

10/10 – Uitstekend

Jim, Saratoga, us

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Located close to the boardwalk/beach. Great restaurants and venues nearby. Perfect location!
7 nachten verbleven in april 2019

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Right next to the beach but far enough not to hear any noise.
7 nachten verbleven in april 2019

6/10 – Redelijk

Michael

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Hollywood, FL
There's no price Price-value connection here. Comfortable place on a side street, worth $90-95, not $162. Comfortable, clean and BASIC. Boardwalk reminiscent of Jersey Shore, Wildwood comes to mind
1 nacht verbleven in april 2019

4/10 – Matig

Raymond, mansfield, us

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
When we arrived we were told that there were no rooms available for us, even though we had already paid. We were offered rooms at another facility that the owner managed or our money back. We felt as though we had little to no choice but to except the lower grade accommodations. The people were very nice and it was right on the beach but it felt like a bait and switch.
2 nachten verbleven in april 2019

10/10 – Uitstekend

Renata

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
thank you for your great hospitality.
1 nacht verbleven in maart 2019

4/10 – Matig

Tiffany

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in april 2019

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great place
Great location. Close to the beach! Nice large area with separate living and sleeping rooms. Full kitchen with pots, dishes, etc. Updated decor. Would definitely stay here again.
2 nachten verbleven in maart 2019

8/10 – Goed

Donald

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Room not cool enough
This is the 2nd time we stayed here within 4 years. Everything was fine except the air conditioning would not go lower than 75 degrees. I would have liked to have set it on 72 which is more comfortable for sleeping. I adjusted the thermostat, but it didn't seem to make a difference. Room: Paris
1 nacht verbleven in maart 2019

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2019

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very close to the beach and boardwalk!! room was very clean and comfortable. Owner was there to check us in. I would highly recommend.
1 nacht verbleven in maart 2019
Reactie van Dsr op 2 apr 2019
Thank you so much for you review.