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Beoordelingen van Hotolos Hollywood

3 out of 5
Hotolos Hollywood
2520 Stirling Road, Hollywood, FL

Beoordelingen

4,6
Gastenscore: 10 - Uitstekend. 101 van 664 beoordelingen" "
Gastenscore: 8 - Goed. 51 van 664 beoordelingen" "
Gastenscore: 6 - Redelijk. 90 van 664 beoordelingen" "
Gastenscore: 4 - Matig. 106 van 664 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 316 van 664 beoordelingen" "

4,8/10

Netheid

6,0/10

Personeel en service

4,4/10

Voorzieningen

4,4/10

Staat van de accommodatie en faciliteiten

4,8/10

Milieuvriendelijkheid

Beoordelingen

2/10 – Ontzettend slecht

Don

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Terrible - dirty, unsafe and horrible customer service!!
2 nachten verbleven in februari 2024

4/10 – Matig

Joseph

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
We stayed in this hotel several times few years back and it definitely has not been maintained to the same standards. The first room they gave us upon check in was never cleaned, the bed was not made, dirt on the floors and garbage in the can, dirty towels on the floor. The second room they gave us the walls were dirty, the furniture was from a 1970's-yard sale and the air conditioner made noise I never heard on make. There was even a rooster on the property that crowed all night long. Good thing I brought ear plugs so it blocked the noise. The rear of the building looked like a dump site. It also had what appeared to be a creeper van convention in the back parking lot. My wife even had to see a large man with his blinds open on the first floor walking around in his underwear. There was not a working ice machine on any of the floors and the one on the 4th floor had cobwebs growing in it along with a sock. The pool bar according to the front desk had not been opened in a year. The best part was the friendliness of the staff. I will not stay in this hotel again.
1 nacht verbleven in mei 2024
Reactie van Brandon V op 17 mei 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry you were unhappy with your guest room. I will address your feedback directly with our team.

10/10 – Uitstekend

Meghan

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Flew in late, the Property was very accomodating.
2 nachten verbleven in mei 2024
Reactie van Brandon V op 17 mei 2024
Thank you for the feedback about your recent stay.

6/10 – Redelijk

Sergio, Liberia

Reisde met een groep
We tried to contact security many times, but we were never assisted.
1 nacht verbleven in mei 2024
Reactie van Brandon V op 17 mei 2024
Thank you for the feedback about your recent stay.

2/10 – Ontzettend slecht

Doni

Reisde met familie
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I wouldn’t recommend staying here unless you have to
1 nacht verbleven in mei 2024
Reactie van Brandon V op 17 mei 2024
Thank you for the feedback about your recent stay.

8/10 – Goed

Bill

Positief: Netheid, personeel en service en voorzieningen
The front desk attendants were excelkent. Wish the ice machine on the 4th floor worked. Pool was awesome. A little dated but worth the cost
2 nachten verbleven in mei 2024
Reactie van Brandon V op 11 mei 2024
Thank you for taking the time to share your experience about your recent stay at our hotel.

4/10 – Matig

Luis

Reisde met familie
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
The room wasn´t what we paid for!! They had a room for us, but it was flodded. They changed us but with a room with only one bed, with no sofa-bed as requested and paid!!
5 nachten verbleven in mei 2024
Reactie van Brandon V op 9 mei 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry you were unhappy with your guest room. I will address your feedback directly with our team.

10/10 – Uitstekend

Althia

Positief: Netheid, personeel en service
It was ok
2 nachten verbleven in mei 2024

2/10 – Ontzettend slecht

Robert

Reisde met familie
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very, very disappointed in this booking and would not recommend it. I checked into room 221 on May 4 and found that water was leaking onto the floor into the room on the left side of the vanity beside the bed. I went to the reception and was given a new room 140. Upon entering the room the only light working for the entire bedroom was the overhead light in the ceiling above the door. The table lamp between the beds not working. Called the front desk and they said maintenance man not on duty and would not be available until after 10 pm if they called him in. Asked them to put in a work request to correct first thing in the morning on May 5. They said they would do. No table nor a chair in the entire room - only place to sit down was on the bed. Bathtub rusting out and all doors rotten out and force necessary to close. Walls cracked. Just an old, old building that is not well maintained. Water pressure and a/c ok. New table lamp replaced upon calling again on Sunday evening. Outside grounds had litter on drive ways. Rooms were once smoking rooms but no longer but can still smell traces of tobacco usage.
2 nachten verbleven in mei 2024
Reactie van Brandon op 9 mei 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry you were unhappy with your guest room. I will address your feedback directly with our team.

2/10 – Ontzettend slecht

nada

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in mei 2024
Reactie van Brandon V op 9 mei 2024
Thank you for taking a moment to share your experience.

2/10 – Ontzettend slecht

Ramasubramaniyam, Edison

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Very dated... toilet was not good at all. mold / fungus!
1 nacht verbleven in mei 2024
Reactie van Brandon V op 9 mei 2024
Thank you for taking the time to share your feedback from your recent stay with us.

2/10 – Ontzettend slecht

Eddy Alejandro

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Eliges el hotel por barato y llegas y te hacen un cargo del doble de lo de tu habitación y está horrible el lugar
1 nacht verbleven in mei 2024
Reactie van Brandon V op 6 mei 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback.

10/10 – Uitstekend

Jose

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Excelente
2 nachten verbleven in mei 2024
Reactie van Brandon V op 6 mei 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback.

8/10 – Goed

Sakile

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Pretty decent. Staff was nice
1 nacht verbleven in april 2024
Reactie van Brandon V op 6 mei 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback.

4/10 – Matig

Kevin

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Brandon V op 6 mei 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback.

4/10 – Matig

Kevin

Reisde met partner
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Walk to the room was terrible as AC water dripped on the Corridor and it had molds and wetness that i didn't want my suitcase wheels to roll through, The bathroom doorframe was busted, the toilet bowl was shaking when you sit on it. Refrigerator was severely rusted and belong in the garbage. The plug on the iron was cut off so i was unable to iron call front desk waited all night and no one came. In the morning went to front desk early in the morning no one was there only a sign that says contact maintainable in case of an emergency with a number. There are no phones in the room so if you don’t walk to front desk you wouldn’t know how to get a hold of anyone as front desk opened until 8:00 AM. Worse if you are not from America and have a phone plan the wifi not strong enough for even Whatsapp to work. Only stayed because everything around the area was booked up. Went to get food and when i returned was greeted by roaches on the floor. Persons had these humongous size dogs on property that barked the entire night. Imagine you have a phobia for dogs and you stuck riding in an elevator with one.
1 nacht verbleven in februari 2024
Reactie van Brandon V op 6 mei 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback.

4/10 – Matig

Robin

Reisde met partner
Negatief: Staat van de accommodatie en faciliteiten
Our room was had a moldy smell the towels were old and stained of gray and they were supposed to be white. The Door hinges Were loose and unsafe. They false advertise breakfast there was none. And the Atmosphere of the people coming around was unsafe. There was no Security insight.
1 nacht verbleven in april 2024
Reactie van Brandon V op 6 mei 2024
Thank you for taking a moment to share your experience.

10/10 – Uitstekend

Jenny

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
I actually liked the hotel,the location was great, the price was also great. If i had anything to complain about is that the pool was always filthy,other than that it was cool i would definitely stay there again.
4 nachten verbleven in april 2024
Reactie van Brandon V op 6 mei 2024
Thank you for taking a moment to share your experience.

4/10 – Matig

Alyssa

Negatief: Netheid
2 nachten verbleven in april 2024
Reactie van Brandon V op 30 apr 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback.

10/10 – Uitstekend

Adriane

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I loved the staff at the front desk I'm sorry I didn't get there names but I will and I ll give it to you
7 nachten verbleven in april 2024
Reactie van Brandon V op 30 apr 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback.

2/10 – Ontzettend slecht

Finton

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Not what you saw online. Internet unstable rooms rundown no phone. Noisy . This needs major renovation.
3 nachten verbleven in april 2024
Reactie van Brandon V op 27 apr 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback.

2/10 – Ontzettend slecht

Abhishek

3 nachten verbleven in april 2024
Reactie van Brandon V op 17 mei 2024
Thank you for the feedback about your recent stay.

10/10 – Uitstekend

Ranses

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good
1 nacht verbleven in april 2024
Reactie van Brandon V op 23 apr 2024
Thank you for taking the time to share your experience about your recent stay at our hotel.

10/10 – Uitstekend

Martha

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Todo bien hasta el momento, la persona en recepción muy accesible y amable
1 nacht verbleven in april 2024
Reactie van Brandon V op 23 apr 2024
Thank you for taking the time to share your experience about your recent stay at our hotel.

10/10 – Uitstekend

Howard

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Brandon V op 23 apr 2024
Thank you for taking the time to share your experience about your recent stay at our hotel.

2/10 – Ontzettend slecht

Chenea

1 nacht verbleven in april 2024
Reactie van Brandon V op 6 mei 2024
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4/10 – Matig

Jamaal

Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
House keeping needs to do a better job
1 nacht verbleven in april 2024
Reactie van Brandon V op 16 apr 2024
Thank you for taking the time to share your experience about your recent stay at our hotel.

6/10 – Redelijk

Christian

Reisde met partner
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Easy, nothing special but fulfilled its purpose
1 nacht verbleven in april 2024
Reactie van Brandon V op 9 apr 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback.

10/10 – Uitstekend

Fang

1 nacht verbleven in maart 2024
Reactie van Brandon V op 30 apr 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback.

8/10 – Goed

FORREST

Reisde met familie
Positief: Personeel en service
ok place to sleep, close to food
1 nacht verbleven in maart 2024
Reactie van Brandon V op 9 apr 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback.

2/10 – Ontzettend slecht

Isbel, Pembroke Pines

Reisde met huisdieren, Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Do not book, read this first. First and foremost, not for children. This place has extended stay and most people seem to live there. If marijuana smell bothers you, don't stay here, it was being smoked freely on the property. The rooms are smelly of cigarettes, mildew, cannabis smoking, and just overall unpleasant oders. The corridors around the rooms are so dirty, I preferred to carry my 18lb dog instead of letting him walk on those floors. I wouldn't even stay here as a pit stop to shower. One of the people in my party is asthmatic and couldn't be in either of the rooms that I was given. Overall the property feels unsafe and unhealthy. We asked for a refund and left. I'm still waiting for my refund. The front desk clerk Antonio is very profesional and was very kind, he is the best part of that place. The immediate surrounding area is good, there are lots of places to shop.
1 nacht verbleven in april 2024
Reactie van Brandon V op 9 apr 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback.

2/10 – Ontzettend slecht

Jermaine

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It need upgrading
2 nachten verbleven in maart 2024
Reactie van Brandon V op 6 apr 2024
Thank you for taking the time to share your experience about your recent stay at our hotel.

4/10 – Matig

Deanna

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Suckrd
1 nacht verbleven in februari 2024
Reactie van Brandon V op 6 apr 2024
Thank you for taking the time to share your experience about your recent stay at our hotel.

4/10 – Matig

Durbijai

2 nachten verbleven in april 2024
Reactie van Brandon V op 27 apr 2024
Thank you for the feedback about your recent stay.

2/10 – Ontzettend slecht

ad5828pl

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
They would not clean my room I asked for wash cloths and I never got them and I had to clean my bathroom
8 nachten verbleven in maart 2024
Reactie van Brandon V op 3 apr 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry you were unhappy with your guest room. I will address your feedback directly with our team.

2/10 – Ontzettend slecht

Tunisha

1 nacht verbleven in maart 2024
Reactie van Brandon V op 2 apr 2024
Thank you for taking the time to share your experience about your recent stay at our hotel

2/10 – Ontzettend slecht

Joana

Reisde met familie
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Is dirty
1 nacht verbleven in maart 2024
Reactie van Brandon V op 2 apr 2024
Thank you for taking the time to share your experience about your recent stay at our hotel

6/10 – Redelijk

Gary

Reisde met partner
Positief: Personeel en service
Negatief: Voorzieningen
average motel good for 1 night
1 nacht verbleven in maart 2024
Reactie van kelly op 31 mrt 2024
Thanks for your review! We're glad to hear our motel was a good fit for your one-night stay. We hope you enjoyed your visit to the area!

4/10 – Matig

AILING

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We've stayed at the same hotel few years ago, it was great with good service and the rooms were all in nice condition. We booked this hotel again to stay a night prior to our cruise trip. When we arrived at hotel at 9pm, the front desk n door are both closed. There is no door bell or phone to call the front desk. We had to turn on our data romaing to call the hotel. Finally, few minutes later, someone came to help us with check-in process. The room condition is bad. The AC blows old and semlly air that made us feel sick the next day. There is no phone in the room to call front desk or house keeping either. With three people stay in the room, they only provide one set of towels and no shampoo, soap or conditioner either. We have to walk to the front desk and finally got someone there to give us those. I also saw few cockroaches around the washroom and fridge areas. Overall experience during this stay was poor. Don't think we would come back again.
1 nacht verbleven in maart 2024
Reactie van Brandon V op 16 apr 2024
Thank you for taking the time to share your experience about your recent stay at our hotel.

8/10 – Goed

Gladys

Positief: Netheid, personeel en service
1 nacht verbleven in maart 2024
Reactie van Brandon V op 30 mrt 2024
Thank you for taking the time to share your feedback from your recent stay with us

4/10 – Matig

Shaun

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The property is old and worn down, the pictures are not current. Someone had stolen the tv from the room, didn't get one until 2nd day, didn't work until 3rd day. Mini fridge had broke seal, overnight defrosted icebox and leaked all over the floor, I pulled a leg muscle when I slipped in the water. Sheets were dirty, light switch inside door was not even close to being building code accepted (outdoor light switch box held to door frame by two brackets), visible patch jobs on ceiling, dirty walls, worn surface of bathtub, pot smoked outside of room pulled in by air conditioner, overall the place needs a remodel. Staff was accommodating and authorized a refund that I need to get from Expedia.
3 nachten verbleven in maart 2024
Reactie van Brandon V op 30 mrt 2024
Thank you for taking the time to share your feedback from your recent stay with us

6/10 – Redelijk

Mario

Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
The room smelled like ammonia with the air conditioner on. The walls were bruised. The bathroom ceiling had mold. The mini fridge and microwave were cheap. There was no phone in the room to even call the front desk. You can hear footsteps a little and chairs moving on the floor in the room above you. The toilet was clean. The bathroom sink was clean. The bed was clean. The floor was clean. The TV was decent with limited channels ( there was blank channels in between switching). The best part of the whole experience was the hot water from the shower. All in all I won't stay here again. Only worth it for a very quick stay. You get what you pay for I guess.
1 nacht verbleven in maart 2024
Reactie van Brandon V op 28 mrt 2024
I am sorry you found your room unacceptable. Our team works very hard to keep every room and bathroom clean; we strive to exceed expectations every day. Please accept my sincere apologies for not meeting your expectations and know I will address your feedback directly with our team.

6/10 – Redelijk

William

Good job
4 nachten verbleven in maart 2024
Reactie van Brandon V op 28 mrt 2024
Thank you for the feedback about your recent stay.

4/10 – Matig

Joel

Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Brandon V op 28 mrt 2024
Thank you for the feedback about your recent stay.

2/10 – Ontzettend slecht

Manish

Negatief: Netheid, staat van de accommodatie en faciliteiten
Missing blanket, broken mirror, TV not working, bathroom had previous guests soap and shaving blade as is. Bathroom wasn’t cleaned thoroughly.
3 nachten verbleven in maart 2024
Reactie van Brandon V op 26 mrt 2024
Thank you for taking the time to share your experience about your recent stay at our hotel.

2/10 – Ontzettend slecht

Natacha

Negatief: Staat van de accommodatie en faciliteiten
Very dirty !!
2 nachten verbleven in maart 2024
Reactie van Brandon V op 26 mrt 2024
Thank you for taking the time to share your experience about your recent stay at our hotel.

2/10 – Ontzettend slecht

Ashley

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
By far the worst hotel I have ever booked. I was there no more than 20 minutes and requested a refund which was guaranteed by the front desk agent. Now I am being told a refund cannot be issued due to their policy. The place was moldy, the toilet had urine on the seat. There appeared to be drug dealers on the property and when I my husband and I were leaving we saw police walking around the place while holding on to their gun. I had to book another hotel for my trip. I will NEVER recommend Hotolos Hotel.
2 nachten verbleven in maart 2024
Reactie van kelly op 31 mrt 2024
Thank you for taking the time to share your experience at Hotolos Hotel. We are incredibly sorry to hear that your stay fell so far short of expectations. It is unacceptable that the room was unclean and unsafe, and we sincerely apologize for the inconvenience and distress this caused you.We understand your frustration regarding the refund you were promised by the front desk agent. We are currently investigating this discrepancy with our policies and will be in touch directly to resolve the issue of the refund as soon as possible.

8/10 – Goed

Pervis

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Brandon V op 26 mrt 2024
Thank you for taking the time to share your experience about your recent stay at our hotel.

2/10 – Ontzettend slecht

Tomek

1 nacht verbleven in maart 2024
Reactie van Brandon V op 14 apr 2024
Thank you for taking the time to share your feedback from your recent stay with us.

2/10 – Ontzettend slecht

Tyler

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in maart 2024
Reactie van Brandon V op 26 mrt 2024
Thank you for taking the time to share your experience about your recent stay at our hotel.