Aan het strand

Beoordelingen van The Atlantic Hotel & Spa

4.5 out of 5
The Atlantic Hotel & Spa
601 N Fort Lauderdale Beach Blvd, Fort Lauderdale, FL

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 544 van 1003 beoordelingen" "
Gastenscore: 8 - Goed. 231 van 1003 beoordelingen" "
Gastenscore: 6 - Redelijk. 126 van 1003 beoordelingen" "
Gastenscore: 4 - Matig. 47 van 1003 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 55 van 1003 beoordelingen" "

8,6/10

Netheid

8,6/10

Personeel en service

8,4/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Kyle

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel. Highly recommend.
5 nachten verbleven in mei 2024

10/10 – Uitstekend

Carmen

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent and beautiful
1 nacht verbleven in mei 2024
Reactie van General Manager op 23 mei 2024
Dear Carmen,Thank you so much for staying with us at The Atlantic Hotel & Spa! Our goal is to provide every guest with a wonderful experience, so we're thrilled that you had a terrific stay. The pleasure was all ours, and we hope you'll visit us again in the future.Warm Regards,Front Desk Manager

8/10 – Goed

Maylin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice
1 nacht verbleven in mei 2024
Reactie van General Manager op 23 mei 2024
Dear Maylin,Thank you for your generous review! We hope you enjoyed your stay and look forward to welcoming you back to The Atlantic Hotel & Spa for a five-star experience in the future.Warm Regards,Front Desk Manager

10/10 – Uitstekend

Jennifer

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perhaps checking in on a Monday contributed to this, but my room was upgraded to a room so nice I felt the gods had smiled upon me. The bathroom was the size of my living room in New York. The espresso machine was so high quality. I had a kitchenette with pots and pans! I ordered in Instacart, put my items in the very nice mid-size fridge, and was very happy. I had two thermostats! Separate climate control in the bedroom and living area. Great water pressure in the shower. A , no notes!
4 nachten verbleven in mei 2024
Reactie van General Manager op 23 mei 2024
Dear Jennifer,What a wonderful review to receive! We are thrilled to hear that you enjoyed your upgraded room; it sounds like you made the most of it. Thank you, and we hope to see you again soon! Warm Regards,Front Desk Manager

10/10 – Uitstekend

Vivian

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Diego

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice vew
1 nacht verbleven in april 2024
Reactie van General Manager op 17 mei 2024
Dear Diego,Thank you for allowing The Atlantic Hotel & Spa to host your recent stay. We're thrilled to hear you had an enjoyable experience and appreciated our wonderful views. We're grateful for your positive rating, and we hope to have the pleasure of your company on another occasion.Warm Regards,Front Desk Manager

6/10 – Redelijk

Edmond, Longmont

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
.
6 nachten verbleven in april 2024
Reactie van General Manager op 16 mei 2024
Thank you for sharing your review. We're glad your stay was satisfactory, but we aim to exceed just "ok." If there are specific areas you believe we could improve upon, we would appreciate your insights to help us enhance our service for your next visit. We look forward to the opportunity to provide you with a more exceptional experience.Warm Regards,Front Desk Manager

10/10 – Uitstekend

Nicole M, Inver Grove Heights

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The location was perfect. Could manage without a car. The staff was very nice. Shout out to King, Faustino and Robert. Great option for the rooftop pool or the beach.
3 nachten verbleven in mei 2024
Reactie van General Manager op 16 mei 2024
Dear Nicole,Thank you for your excellent review of The Atlantic Hotel & Spa. We are thrilled you enjoyed the rooftop pool, and we hope you loved the unobstructed ocean views! We take great pride in our team's commitment to assisting guests, and we appreciate your recognition of King, Faustino, and Robert. We will share your kind words with them, and we look forward to welcoming you back for another stay.Warm Regards,Front Desk Manager

10/10 – Uitstekend

Jeremiah

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very lovely property
1 nacht verbleven in mei 2024
Reactie van General Manager op 15 mei 2024
Dear Jeremiah,Thank you for your kind words! We're delighted you enjoyed our property, and we look forward to welcoming you back soon for another five-star stay at The Atlantic Hotel & Spa.Warm Regards,Front Desk Manager

10/10 – Uitstekend

Ron

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We recently stayed at this hotel and will definitely make a return trip. The first person we met at the front desk was Alicia and she was awesome. She was professional, efficient, and very polite. The facility is just what we wanted and the location is perfect for walking to some of the nearby shops. Our room was extremely clean and nicely decorated with a comfortable bed. Again, will definitely stay there again.
1 nacht verbleven in mei 2024
Reactie van General Manager op 15 mei 2024
Dear Ron,Thank you so much for choosing to stay with us at The Atlantic Hotel & Spa. It is our goal to provide a welcoming and comfortable environment for every guest that walks through our doors, so it is great to learn our wonderful team member, Alicia, welcomed you. We always appreciate when our guests provide us feedback on their stay, and we would like to thank you for highlighting our cleanliness and pristine accommodations. We hope you join us again soon. It was a pleasure hosting you.Warm Regards,Front Desk Manager

2/10 – Ontzettend slecht

andrew

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I booked an ocean of your room with a balcony and when I got there they said sorry we are overbooked and gave me a side view room with a balcony. I was not notified at all
1 nacht verbleven in mei 2024
Reactie van General Manager op 14 mei 2024
We apologize for any frustration with your accommodations. When booking through a third-party site, rooms are not always guaranteed. We encourage anyone looking to stay with us to reach out to the property offline so that we can ensure you get the best room, but no matter how our guests book, we aim to ensure all of this information is readily available. Warm Regards,Front Desk Manager

10/10 – Uitstekend

mario

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great
6 nachten verbleven in mei 2024

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Oceanfront view very nice close to a lot of restaurants staff very friendly
2 nachten verbleven in mei 2024
Reactie van General Manager op 8 mei 2024
Dear Michael,Our amazing location and wonderful staff are just some of the reasons our guests enjoy staying at The Atlantic Hotel & Spa, so we are thrilled you were also impressed. Thank you for being our guest and sharing your lovely five-star review. We look forward to welcoming you back for another memorable getaway.Warm Regards,Front Desk Manager

8/10 – Goed

Crystal

Reisde met een groep
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
The hotel itself and my room was amazing but the property staff are the most rude people I’ve ever encountered. If great customer service is a big deal to you, then this isn’t the best choice.
4 nachten verbleven in april 2024
Reactie van General Manager op 8 mei 2024
Dear Crystal,Thank you for your review. While we're pleased to hear you enjoyed our clean, comfortable rooms, we are very alarmed to hear you were not provided the exceptional, warm hospitality our team is known for. Please be assured we will address these issues immediately to ensure a more hospitable stay for future patrons, and we apologize for any inconvenience. Thank you again for sharing your concerns with us, and we hope to have the opportunity to welcome you back for a better experience.Warm Regards,Front Desk Manager

6/10 – Redelijk

Ekaterina, Huntington Station

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Very unprofessional not friendly reception stuff! Be careful with booking a room before you come check see times if room you desired is available for you. Otherwise they can through you to any other room with no apologies or ask you to leave the hotel. From my one experience Very disappointed
3 nachten verbleven in april 2024
Reactie van General Manager op 6 mei 2024
Dear Ekaterina,Thank you for your review and for choosing to stay with us. We are disappointed your experience was not as expected, and we apologize for any inconvenience. Our team will review your concerns and look for ways to ensure your next visit is better. Again, thank you for your feedback, and we hope to welcome you back the next time you visit Fort Lauderdale.Warm Regards,Front Desk Manager

10/10 – Uitstekend

Harry

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Jose

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Cómodo y limpio.
1 nacht verbleven in april 2024
Reactie van General Manager op 1 mei 2024
Dear Jose,We're delighted you found The Atlantic Hotel & Spa comfortable and pristine. Thank you for choosing our hotel, and we look forward to hosting you again soon for another relaxing stay!Warm Regards,Front Desk Manager

10/10 – Uitstekend

Faith

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fantastic rooms and beach!
1 nacht verbleven in april 2024
Reactie van General Manager op 29 apr 2024
Dear Faith,Thank you for your compliments on our amazing rooms and beach! We're glad you enjoyed your visit, and we look forward to seeing you again at The Atlantic Hotel & Spa.Warm Regards,Front Desk Manager

2/10 – Ontzettend slecht

Chaya

2 nachten verbleven in april 2024

8/10 – Goed

Ivan

Positief: Netheid, staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2024

10/10 – Uitstekend

Scott

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Randomly picked this hotel in a hurry due to an unexpected travel delay in FLL on our way to St. Croix. The airline (Spirit) claimed it was due to "weather" (IMO, this was Spirit's code for flight consolidation, as I saw no Sigmets along the route). Serendipitously, the property was surprisingly upscale and right across the road from the beach. Room was large, quiet, and had a small balcony to enjoy the view and sound of the waves. Note that the property is on a very busy road, so expect some traffic noise. Still, traffic was a minor issue considering the hotel's amenities like a pool, spa, poolside bar/restaurant, etc. I think they may even supply beach chairs. Property was well kept and updated. Pool area was quite nice with bar/food service and friendly staff. Ocean view from the pool was an added bonus. Overall, the hotel was just average for housekeeping and cleanliness. The pool bathrooms/showers were not well cleaned or maintained. The gym seemed adequate. There was a small spa on site that wasn't overly busy - though we didn't have enough time to use it. Food was simple fare, but decent, tasty, and not overpoverpriced. I ordered the Cuban sandwich, which was very good. In sum, our unexpected travel delay was quite bearable and even surprisingly enjoyable because we were fortunate enough to book this excellent property. Would definitely stay again - just longer to fully enjoy the beachside location and amenities.
1 nacht verbleven in maart 2024
Reactie van General Manager op 25 apr 2024
Dear Scott,We were happy to accommodate you when your flight was delayed, and we're so pleased the beautiful ocean views helped make your stay surprisingly enjoyable in the circumstances. It's also great to hear that you appreciated our quiet rooms, onsite amenities, and close proximity to the beach. If you're in the area again, please come back to see us.Warm Regards,Front Desk Manager

10/10 – Uitstekend

Marina

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Really enjoyed my mini-vacation. I would recommend this for others, especially for a couple's getaway. Property is starting to show its age with some wear and tear on things like furniture, refrigerator seal, etc. Staff was generally very nice and helpful. Be prepared for prices - everything costs more at the beach - "resort fees" and parking are over priced (everywhere). Having a kitchen in the room is nice - can grab a snack or drink and hang out on the balcony without having to wait at a restaurant.
3 nachten verbleven in april 2024
Reactie van General Manager op 25 apr 2024
Dear Marina, We are delighted you had a wonderful mini-vacation with us at The Atlantic Hotel & Spa. Your recommendation brings joy to our hearts as the beach provides the perfect couples' retreat. The in-room kitchen, balcony, and friendly staff are a bonus. We are constantly working on improvements, and your insights help us prioritize. Thank you for also understanding about beach pricing, as we do our best to stay competitive. We look forward to your next stay with us.Warm Regards,Front Desk Manager

10/10 – Uitstekend

Lerida, Naples

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had an absolutely wonderful time staying here. The room was huge and clean. The location of the hotel was perfect, right in front of the beach and next to so manny restaurants with a walking distance. The pool area was lovely, so peaceful and quiet even thought kids are allowed. The hotel smelled so good at all times and everyone in the staff was so nice. We also got to enjoy the restaurant in the hotel which had amazing food, totally recommend it. We will return here for sure.
1 nacht verbleven in april 2024
Reactie van General Manager op 23 apr 2024
Dear Lerida,Thank you for sharing your fantastic experience at The Atlantic Hotel & Spa! It's great to know that you enjoyed our spacious rooms, pristine beachfront location, and the variety of restaurants within walking distance. We're also delighted that you enjoyed our pool with it's unobstructed view of the ocean and the delightful aroma of the hotel. Your kind words about our team and restaurant are genuinely appreciated, and we can't wait to welcome you back for another five-star stay in the future!Warm Regards,Front Desk Manager

6/10 – Redelijk

Bess

Reisde met partner
We had a nice partial view of the ocean on the 12th floor, but this hotel isn’t amazing beyond its location and access to the beach. The room offered no robes, our ice request was delivered in a plastic bag, and even though it had a kitchenette, there wasn’t a place to sit and eat together so it felt awkward. The pros were cleans were refreshed everyday. The staff was always nice. We never went to the pool, or the hotel restaurant/bar and avoided the beach chairs for 20/pp.
4 nachten verbleven in april 2024
Reactie van General Manager op 23 apr 2024
Dear Bess, Thank you for choosing The Atlantic Hotel and Spa for your getaway. We're glad you enjoyed your ocean view, and while we're sorry to hear about the room amenities, we appreciate your feedback and will address it with our team. We hope to welcome you back for an even better experience soon!Warm Regards,Front Desk Manager

10/10 – Uitstekend

Justin, San Diego

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is the only place we will stay in FLL before our cruise. Fairly priced, great amenities and well taken care of.
1 nacht verbleven in april 2024
Reactie van General Manager op 23 apr 2024
Dear Justin,Thank you so much for the five-star review. We are glad you consistently choose to stay with us and take advantage of our great value and well-maintained amenities. We look forward to welcoming you back and hope you have a great day!Warm Regards,Front Desk Manager

10/10 – Uitstekend

Antun

1 nacht verbleven in april 2024

8/10 – Goed

Rachel

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Highs: Robert the hotel porter/bellhop is amazing! Wonderfully outgoing personality and super professional. The bartenders and waiter at the pool and SkyBar especially Faustino were great. The beach is ultra-clean and beautiful. Mids: Front desk staff were professional but not very friendly, warm, or welcoming. They told us we’d get a call as soon as our room was ready but we never did. Nice pool but very few umbrellas. Lows: No ice bucket in room. You have to call front desk for ice and we had to wait 50 mins.
1 nacht verbleven in april 2024
Reactie van General Manager op 23 apr 2024
Dear Rachel,It brightens our day to hear you enjoyed our warm, friendly staff, and we will pass on your comments to Robert, as well as to the servers and bartenders. We are disappointed to hear about the lack of that same warmth at the front desk and the slower service when it came to getting ice. We will address this with the team. We will also take note of your feedback regarding the number of umbrellas, though we are pleased to hear you enjoyed our refreshing pool. We at The Atlantic Hotel & Spa appreciate your comments and look forward to seeing you again.Warm Regards,Front Desk Manager

10/10 – Uitstekend

Megan

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
What a spot! Great location with fabulous views of the beach. You can walk to many coffee shops and restaurants. The rooms are big with comfortable beds and a convenient kitchenette. The restaurant was good and having a mimosa with a view was a bonus! We encountered a few notable staff who were kind, wonderful, efficient and very helpful: Robert (concierge), Nikki (housekeeping) & Faustino (server by the pool). These three people really made our stay comfortable. We’d go back in a heartbeat!
3 nachten verbleven in april 2024
Reactie van General Manager op 16 apr 2024
Dear Megan,Thank you for providing this wonderful review of The Atlantic Hotel & Spa. We are thrilled you loved the location, views, and spacious rooms with kitchenettes. Having great food and drink with a view is definitely a bonus. Our team is the heartbeat of our establishment; Robert, Nikki, and Faustino will be delighted to know you mentioned them specifically! Sounds like your stay was truly relaxing, and we look forward to your next stay with us.Warm Regards,Front Desk Manager

10/10 – Uitstekend

Brittany

5 nachten verbleven in april 2024

10/10 – Uitstekend

Jimmy

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly Staff, Clean, Nice location
1 nacht verbleven in april 2024
Reactie van General Manager op 16 apr 2024
Dear Jimmy,Thank you for sharing your experience with us! We're delighted you found our team friendly and appreciated our high standards of cleanliness. We're committed to providing high-quality service and can't wait to welcome you back to The Atlantic Hotel & Spa for another enjoyable stay!Warm Regards,Front Desk Manager

10/10 – Uitstekend

Ioana

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024

8/10 – Goed

Patricia

1 nacht verbleven in april 2024

10/10 – Uitstekend

Kimberlee

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice and clean place to stay. Rooms were cleaned daily.
6 nachten verbleven in maart 2024
Reactie van General Manager op 8 apr 2024
Kimberlee,We're thrilled you found The Atlantic Hotel & Spa very nice and clean, with daily room cleaning ensuring your stay was comfortable. Maintaining a high standard of cleanliness is important to us. Thank you for sharing your positive experience. We look forward to welcoming you back for another pleasant stay!Warm Regards,Front Desk Manager

10/10 – Uitstekend

Anthony

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
6 nachten verbleven in februari 2024

10/10 – Uitstekend

VERONICA

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The concierge was friendly and very helpful.
1 nacht verbleven in maart 2024
Reactie van General Manager op 5 apr 2024
Dear Veronica,Thank you for choosing The Atlantic Hotel & Spa. It's fantastic to learn that our friendly team members helped make your experience even better with their attentive service! Please stay with us again soon. Warm Regards,Front Desk Manager

10/10 – Uitstekend

Celine

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Bel hôtel tranquille et luxueux. Personnel courtois
4 nachten verbleven in maart 2024
Reactie van General Manager op 5 apr 2024
Dear Celine,It brightens our day to know that you had a fantastic stay with us! We work hard to meet expectations like yours, and we’re happy to hear our peaceful atmosphere and hospitable team hit the mark for you. Thank you for taking the time to share your experience, and we hope to welcome you back to The Atlantic Hotel & Spa soon!Warm Regards,Front Desk Manager

10/10 – Uitstekend

Siamak, Worcester

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in maart 2024

8/10 – Goed

Christopher

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Extended the stay by one day because we liked it!
1 nacht verbleven in maart 2024
Reactie van General Manager op 1 apr 2024
Dear Christopher,Thank you for your review! We are delighted you enjoyed your time with us so much you stayed an extra day. It was truly a pleasure having you here, and we hope you return soon!Warm Regards,Front Desk Manager

10/10 – Uitstekend

Christopher

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent property to stay oceanfront and walkable to many great restaurants.
2 nachten verbleven in maart 2024
Reactie van General Manager op 1 apr 2024
Dear Christopher,Thank you for choosing The Atlantic Hotel & Spa and for sharing your lovely five-star review. We are delighted you enjoyed your stay and our beautiful location. It would be a pleasure to welcome you back for another memorable visit.Warm Regards,Front Desk Manager

8/10 – Goed

Andrei, north royalton

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
We ve been coming to this hotel for many years. It is very nice, clean and conveniently located. But like everything else in society you feel that things are deteriorating slowly but surely these days. Every day there is something missing. One day the towel/chair guy on the beach forgets to show up for work. The other day he shows up on time, but the towels are half an hour late. Next day he is in bad mood. One day, no room service in the morning while we were out. You might say these are details, and you would be right. Overall we had a nice stay, and we will come again.
6 nachten verbleven in maart 2024
Reactie van General Manager op 1 apr 2024
Dear Andrei,Thank you for your honest review. It's always a thrill to welcome back a valued guest, and we appreciate your kind words about our high standards of cleanliness and fantastic location. Your feedback regarding the aspects of your stay that could have been even better is gratefully received and allows us to continually review and improve guest satisfaction. Take care, and we look forward to welcoming you back in the future for a seamless stay.Warm Regards,Front Desk Manager

10/10 – Uitstekend

Pawel, Hinsdale

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We got upgraded to penthouse
1 nacht verbleven in maart 2024
Reactie van General Manager op 1 apr 2024
Dear Pawel,We appreciate you taking a moment to leave a review. It is a pleasure learning you enjoyed your stay, particularly highlighting your upgrade to the penthouse. Thank you for choosing The Atlantic Hotel & Spa and we look forward to welcoming you back.Warm Regards,Front Desk Manager

10/10 – Uitstekend

priscilla, Bellerose

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
couldnt check in until 445 but other than that it was excellent
1 nacht verbleven in maart 2024
Reactie van General Manager op 27 mrt 2024
Dear Priscilla,It was an honor to host you at The Atlantic Hotel & Spa. We understand your desire to settle into our accommodations, so we're sorry there was a check-in delay. That said, we're thrilled you otherwise had an excellent experience. Please stay with us again next time you visit beautiful Fort Lauderdale.Warm Regards,Front Desk Manager

10/10 – Uitstekend

Scott, New York

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
really great and will stay there again
2 nachten verbleven in maart 2024
Reactie van General Manager op 27 mrt 2024
Dear Scott,We're thrilled you had a great experience at The Atlantic Hotel & Spa! Your satisfaction is our utmost priority, and we're glad you're already considering another stay with us. We can't wait to welcome you back for another wonderful experience.Warm Regards,Front Desk Manager

10/10 – Uitstekend

JEFFREY

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
loved the view. been here before multiple times and really appreciate the property and staff. Sarah in the restaurant bar is lovely and very fun.
1 nacht verbleven in maart 2024
Reactie van General Manager op 27 mrt 2024
Dear Jeffrey,Thank you for returning to The Atlantic Hotel & Spa. It's always a pleasure to welcome you back to our hotel, and we're delighted you enjoyed our breathtaking scenic views. Sarah is a valued team member, and we know she'll be delighted that she left a positive impression on you. We appreciate your feedback, and look forward to hosting you again soon!Warm Regards,Front Desk Manager

10/10 – Uitstekend

Timothy

1 nacht verbleven in maart 2024

8/10 – Goed

Angela

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Safe & you’re directly across from beautiful beach…not one to complain but my only issue was loud dripping shower…staff should not have put anyone in this room until resolved
3 nachten verbleven in maart 2024
Reactie van General Manager op 27 mrt 2024
Dear Angela,Thank you for sharing your thoughts regarding your recent stay at The Atlantic Hotel & Spa. We're pleased you found our location safe and enjoyed the convenient beach just nearby. However, we're sorry to hear about the inconvenience caused by the dripping shower. Rest assured, we will address this concern immediately to ensure a seamless experience for our guests. We look forward to welcoming you back for a more enjoyable stay in the future!Warm Regards,Front Desk Manager

6/10 – Redelijk

Karla

Reisde met een groep
Positief: Netheid, staat van de accommodatie en faciliteiten
Let’s be clear, this is a nice enough hotel, but it is NOT a resort. Your $45 resort fee is for a gym and a pool which many hotels have without that fee. In theory you should also get two beach chairs unless it rains in the morning. In our case, the sun came out in the early afternoon and the front desk said we could get chairs at the beach but when we got to the beach the chairs were all locked up. I called and the person who answered I for me that the third party they hire to handle the beach chairs went home and they weren’t coming back. I was told I could call that third party company if I wanted to! Also the spa charges $50 for a day pass to use a tiny hot tub and sauna and it closes at 4:30. On the positive side, the rooms are spacious and clean and the ocean view on the balcony is beautiful and Robert the Bell Hop was the nicest person on staff. The restaurant is also good. We had to ask for towels at the pool twice and it generally seemed understaffed.
3 nachten verbleven in maart 2024
Reactie van General Manager op 27 mrt 2024
Dear Karla,Thank you for being our guest and sharing your feedback. While we are happy you enjoyed our immaculate accommodations, the stunning view from the balcony, and Robert's kind service, we are sorry we fell short of your expectations in some areas. We will be sure to share all of your comments with our team and keep them in mind as we continue improving for our guests. We look forward to welcoming you back for an exceptional stay in the future.Warm Regards,Front Desk Manager

6/10 – Redelijk

ante

Reisde met familie
Have to pay for a beach umbrella 30$ while paying 45$ daily resort fee !!! What kind of scam is that ? Beyond ridiculous
7 nachten verbleven in maart 2024
Reactie van General Manager op 27 mrt 2024
Dear Ante, Guest feedback is always welcome and appreciated, and we thank you for taking the time to share your review. While we are glad you enjoyed your overall stay, your concerns regarding our amenities policy have been noted, and we will discuss as a team how we can improve for future guest visits. We would love to host you again sometime in the future to provide you with the exceptional experience you deserve.Warm Regards,Front Desk Manager

10/10 – Uitstekend

Brenda

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Danielle

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024