Alle weergegeven beoordelingen zijn gebaseerd op echte gastenervaringen. Alleen reizigers die een verblijf bij ons hebben geboekt, kunnen een beoordeling indienen. We verifiëren beoordelingen op basis van onze richtlijnen en plaatsen alle beoordelingen, of ze nu positief of negatief zijn.Meer informatieOpent in een nieuw venster
Gastenscore: 10 - Uitstekend. 253 van 360 beoordelingen" "
10 - Uitstekend
253
Gastenscore: 8 - Goed. 50 van 360 beoordelingen" "
8 - Goed
50
Gastenscore: 6 - Redelijk. 26 van 360 beoordelingen" "
6 - Redelijk
26
Gastenscore: 4 - Matig. 13 van 360 beoordelingen" "
4 - Matig
13
Gastenscore: 2 - Ontzettend slecht. 18 van 360 beoordelingen" "
2 - Ontzettend slecht
18
9,4/10
Netheid
8,8/10
Personeel en service
9,2/10
Voorzieningen
9,4/10
Staat van de accommodatie en faciliteiten
8,8/10
Milieuvriendelijkheid
Beoordelingen
10/10 – Uitstekend
Susan
17 mei 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Susan
2 nachten verbleven in mei 2024
Reactie van Guest Services Team op 20 mei 2024
Hello Susan!Thank you for the review! We're delighted to hear that you enjoyed your time at Seminole Hard Rock Hollywood! Be sure to check our Events Calendar for all the action we have planned for this month! We look forward to welcoming you back again soon!
10/10 – Uitstekend
Annie
27 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Annie
2 nachten verbleven in april 2024
Reactie van Guest Services Team op 30 apr 2024
Hello Annie,Thank you for submitting a review. We're delighted to hear that you enjoyed your time at Seminole Hard Rock Hollywood. Be sure to check our Events Calendar for all the action we have planned for this month! We look forward to welcoming you back again soon!
10/10 – Uitstekend
Amanda
Reisde met partner
26 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved pools
Amanda
2 nachten verbleven in april 2024
Reactie van Guest Services Team op 30 apr 2024
Hello Amanda!Thank you for the positive feedback! We're glad to hear that you enjoyed some time by the pool while at Seminole Hard Rock Hollywood! Be sure to treat yourself to a massage or spa service at our Rock Spa & Salon on your next stay! We look forward to welcoming you back again soon!
10/10 – Uitstekend
Tamarah
Reisde met een groep, Reisde met familie, Reisde met familie en kleine kinderen
25 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing pools and service
Tamarah
3 nachten verbleven in april 2024
Reactie van Guest Services Team op 26 apr 2024
Hello Tamarah!Thank you for your positive feedback! We appreciate you taking the time to submit a review! We're glad to hear that you enjoyed some time by the pool while visiting The Oasis Tower at Seminole Hard Rock Hollywood! Be sure to treat yourself to a massage or spa service at our Rock Spa & Salon on your next stay! We look forward to welcoming you back again soon!
10/10 – Uitstekend
Mohamad
15 apr 2024
Resort/cosino / hotel is well located .
Mohamad
1 nacht verbleven in april 2024
Reactie van Guest Services Team op 16 apr 2024
Hello Mohamad!Thank you for the review! It's great to hear that you enjoyed your experience with us at Seminole Hard Rock Hollywood! Be sure to treat yourself to a massage or spa service at our Rock Spa & Salon on your next stay! We look forward to welcoming you back again soon!
8/10 – Goed
Justin
6 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Justin
1 nacht verbleven in april 2024
Reactie van Guest Services Team op 8 apr 2024
Hello Justin!Thank you for submitting a review! We're delighted to hear that you enjoyed your time at Seminole Hard Rock Hollywood! Be sure to treat yourself to a massage or spa service at our Rock Spa & Salon on your next stay! We look forward to welcoming you back again soon!
2/10 – Ontzettend slecht
Kurt, St Petersburg
Zakenreiziger, Reisde met familie
25 mrt 2024
Negatief: Personeel en service, voorzieningen
Absolute worst service experience in all aspects we have ever had.
Kurt
2 nachten verbleven in maart 2024
Reactie van Guest Services Team op 26 mrt 2024
Hello Kurt,Thank you for submitting a review. We apologize that your experience didn’t meet your expectations. Please feel free to contact us directly if you would like to further discuss your feedback. Have a rockin' day!
10/10 – Uitstekend
Sarita, chimayo
Reisde met partner
15 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful property. Hotel was amazing! Clean spacious room. Room service was excellent. Food in food court was great. Hard rock shop was nice, staff in shop a bit rude. Llarge casino, lots of new slots to chose from. Guitar light show was cool!
Sarita
1 nacht verbleven in maart 2024
Reactie van Guest Services Team op 19 mrt 2024
Hello Sarita!We appreciate you giving us such a thoughtful review! We're happy to hear that you had such an amazing experience at Seminole Hard Rock Hollywood! We strive to ensure that our guests stay, play, dine, and recharge like rock royalty! Be sure to treat yourself to a massage or spa service at our Rock Spa & Salon on your next stay! We look forward to welcoming you back again soon!
10/10 – Uitstekend
Curt
10 mrt 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Curt
2 nachten verbleven in januari 2024
Reactie van Guest Services Team op 12 mrt 2024
Hello Curt!Thank you for the review! It's great to hear that you enjoyed your experience with us at Seminole Hard Rock Hollywood! Be sure to check our Events Calendar for all the action we have planned for this month! We look forward to welcoming you back again soon!
10/10 – Uitstekend
Ayasha
Reisde met partner
26 feb 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My stay was amazing to say the least. The room was beautiful. The Oasis pool was beautiful. Everything was great!
Ayasha
1 nacht verbleven in februari 2024
Reactie van Guest Services Team op 27 feb 2024
Hello Ayasha!We thank you for submitting a review and appreciate the positive feedback! We're happy to hear that you had such an amazing experience at Seminole Hard Rock Hollywood! We strive to ensure that our guests stay, play, dine, and recharge like rock royalty! Be sure to treat yourself to a massage or spa service at our Rock Spa & Salon on your next stay! We look forward to welcoming you back again soon!
6/10 – Redelijk
Carlos
Reisde met partner
17 feb 2024
Rooms to expensive food. Too expensive I’d rather eat in McDonald’s. The food is not that great. Need better cooks
Carlos
2 nachten verbleven in februari 2024
Reactie van Guest Services op 21 feb 2024
Hello Carlos,We are sorry to hear that you were disappointed with the quality of your meal during your recent visit. We advise you to please report any issues to our Management Team immediately, so we can better assist you with an immediate resolution. Have a rockin' day!
10/10 – Uitstekend
Tiffany
Reisde met een groep
8 feb 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Check in the great we were able to get into our room early the rooms are very nice spacious and clean and all of the shops and restaurants on the property are fantastic
My only complaint is the screaming crying children in the hall all night and the slamming of doors but that is not the the facilities fault that is just bad parenting and the ignorance of people in general. Why are you bringing small children to a casino anyways?
Tiffany
1 nacht verbleven in februari 2024
Reactie van Guest Services Manager op 13 feb 2024
Hello Tiffany,Thank you for your feedback. We're happy to hear that you had a great experience with us. It is disappointing to hear that some of our guests have caused such a disturbance. If you ever need assistance regarding this manner in the future, please report the issue to our team members at the front desk and we will happily provide you with a resolution. Have a rockin' day!
10/10 – Uitstekend
Amber
5 feb 2024
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amber
1 nacht verbleven in februari 2024
Reactie van Guest Services Manager op 7 feb 2024
Hello Amber!Thank you for the review! It's great to hear that you enjoyed your experience with us at Seminole Hard Rock Hollywood! Be sure to check our Events Calendar for all the action we have planned for this month! We look forward to welcoming you back again soon!
10/10 – Uitstekend
Michael
5 feb 2024
Michael
1 nacht verbleven in januari 2024
Reactie van Guest Services Manager op 7 feb 2024
Hello Michael!We appreciate the review! We're delighted to hear that you enjoyed your time at Seminole Hard Rock Hollywood! Life is meant to be lived so be sure to explore all of our tasty new options! Hard Rock Cafe’s Messi Chicken Sandwich is a favorite with many of our guests! We look forward to welcoming you back again soon!
10/10 – Uitstekend
RICHARD
Reisde met partner, Reisde met familie
22 jan 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Room was nice; plenty of space.
RICHARD
1 nacht verbleven in januari 2024
Reactie van Guest Services Manager op 23 jan 2024
Hello Richard!Thank you for the positive feedback! It's wonderful to hear that you enjoyed your stay at Seminole Hard Rock Hollywood! Be sure to treat yourself to a massage or spa service at our Rock Spa & Salon on your next stay! We look forward to welcoming you back again soon!
10/10 – Uitstekend
Michael
21 jan 2024
Michael
1 nacht verbleven in januari 2024
Reactie van Guest Services Manager op 23 jan 2024
Hello Michael!Thank you for submitting a review! It's great to hear that you enjoyed your experience with us at Seminole Hard Rock Hollywood! Be sure to check our Events Calendar for all the action we have planned for this month! We look forward to welcoming you back again soon!
8/10 – Goed
Dr Roberto
Reisde met familie
9 jan 2024
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Dr Roberto
1 nacht verbleven in januari 2024
Reactie van Guest Services Manager op 16 jan 2024
Hello Roberto!Thank you for the review! It's great to hear that you enjoyed your experience with us at Seminole Hard Rock Hollywood! Be sure to check our Events Calendar for all the action we have planned for this month! We look forward to welcoming you back again soon!
8/10 – Goed
Pamela
Reisde met partner
5 jan 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Pamela
1 nacht verbleven in januari 2024
Reactie van Guest Services Manager op 9 jan 2024
Hello Pamela!Thank you for the review! We're delighted to hear that you enjoyed your time at Seminole Hard Rock Hollywood! Life is meant to be lived so be sure to explore all of our tasty new options! Hard Rock Cafe’s Messi Chicken Sandwich is a favorite with many of our guests! We look forward to welcoming you back again soon!
10/10 – Uitstekend
Jesus
25 dec 2023
Jesus
1 nacht verbleven in december 2023
Reactie van Guest Services Manager op 26 dec 2023
Hello Jesus!Thank you for the review! It's great to hear that you enjoyed your experience with us at Seminole Hard Rock Hollywood! Be sure to check our Events Calendar for all the action we have planned for this month! We look forward to welcoming you back again soon!
2/10 – Ontzettend slecht
Anthony
17 dec 2023
Anthony
2 nachten verbleven in december 2023
Reactie van Guest Services Manager op 20 dec 2023
Hello Anthony,Thank you for submitting a review. We apologize that your experience didn’t meet your expectations. Please feel free to contact us directly if you would like to further discuss your feedback. Have a rockin' day!
6/10 – Redelijk
Geverifieerde reiziger
11 dec 2023
Positief: Personeel en service
Negatief: Comfort kamer
Enjoyable
Enjoyed our stay. The bedding needs upgrading. The mattress was lumpy and was uncomfortable.
Geverifieerde reiziger
2 nachten verbleven in december 2023
Reactie van Guest Services Manager op 13 dec 2023
Hello,Thank you for taking the time to submit a review. We want to take this opportunity to express our sincerest apologies for the disappointment you encountered during your trip. More specifically, we were concerned to read of your disappointment with the bed in your guest room. We advise you to please report any issues to our Management Team immediately, so we can better assist you with an immediate resolution. Please feel free to contact us directly if you would like to further discuss your feedback. Have a rockin' day!
10/10 – Uitstekend
Tracy
Reisde met partner
8 dec 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was our first visit. Our room was spacious and comfortable. We will be back!
Tracy
1 nacht verbleven in december 2023
Reactie van Guest Services Manager op 13 dec 2023
Hello Tracy!Thank you for the positive feedback! It's wonderful to hear that you enjoyed your stay with us at Seminole Hard Rock Hollywood! Be sure to treat yourself to a massage or spa service at our Rock Spa & Salon on your next stay! We look forward to welcoming you back again soon!
10/10 – Uitstekend
Alex
Reisde met familie en kleine kinderen
4 dec 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Alex
2 nachten verbleven in maart 2023
Reactie van Guest Services Manager op 5 dec 2023
Hello Alex!Thank you for submitting a review! We're delighted to hear that you enjoyed your time at Seminole Hard Rock Hollywood! Be sure to treat yourself to a massage or spa service at our Rock Spa & Salon on your next stay! We look forward to welcoming you back again soon!
10/10 – Uitstekend
Alex
10 nov 2023
Alex
1 nacht verbleven in november 2023
Reactie van Guest Services Manager op 30 nov 2023
Hello Alex!Thank you for submitting a review! We're delighted to hear that you enjoyed your time at Seminole Hard Rock Hollywood! Be sure to check our Events Calendar for all the action we have planned for this month! We look forward to welcoming you back again soon!
10/10 – Uitstekend
Dina
25 okt 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Absolutely loved it
Dina
3 nachten verbleven in oktober 2023
Reactie van Guest Services Manager op 27 okt 2023
Hello Dina!Your positive feedback is greatly appreciated! We're delighted to hear that you love the place! At Seminole Hard Rock Hollywood our goal is always to create authentic experiences that rock and it sounds like we hit our mark! Life is meant to be lived so be sure to explore all of our tasty new options! Hard Rock Cafe's 24-Karat Gold Leaf Steak Burger, is a favorite with many of our guests! We look forward to welcoming you back again soon!
4/10 – Matig
Yosvany
16 okt 2023
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Yosvany
1 nacht verbleven in oktober 2023
Reactie van Guest Services Manager op 17 okt 2023
Hello Yosvany,Thank you for submitting a review. We apologize that your experience didn’t meet your expectations. Please feel free to contact us directly if you would like to further discuss your feedback. Have a rockin' day!
10/10 – Uitstekend
Steven
6 okt 2023
Steven
1 nacht verbleven in oktober 2023
Reactie van Guest Services Manager op 12 okt 2023
Hello Steven,We thank you for submitting a review. We're delighted to hear that you enjoyed your time at Seminole Hard Rock Hollywood. Be sure to check our Events Calendar for all the action we have planned for this month! We look forward to welcoming you back again soon!
10/10 – Uitstekend
Bruno
Reisde met familie
6 okt 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hotel sensacional! Casino de primeira!! Piscinas show!! Quarta vez que me hospedo aqui, e voltarei com certeza!
Bruno
3 nachten verbleven in augustus 2023
Reactie van Guest Services Manager op 12 okt 2023
Hello Bruno!Your positive feedback is greatly appreciated! At Seminole Hard Rock Hollywood we strive to ensure that our guests stay, play, dine, and recharge like rock royalty! Be sure to treat yourself to a massage or spa service at our new Rock Spa & Salon on your next stay! We look forward to welcoming you back again soon!
10/10 – Uitstekend
Tony
Reisde met familie
24 sep 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hard rock 💪💪💪💪
Fine.
Tony
1 nacht verbleven in september 2023
Reactie van Guest Services Manager op 25 sep 2023
Hello Tony!Thank you for submitting a review! We're delighted to hear that you enjoyed your time at Seminole Hard Rock Hollywood! Be sure to check our Events Calendar for all the action we have planned for this month! We look forward to welcoming you back again soon!
8/10 – Goed
Ting
Reisde met partner
22 sep 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel itself is nice ~ Not much shopping options though ..
Ting
2 nachten verbleven in september 2023
Reactie van Guest Services Manager op 28 sep 2023
Hello Ting,Thank you for the constructive feedback. We're delighted to hear that you enjoyed your stay at Seminole Hard Rock Hollywood. Be sure to treat yourself to a massage or spa service at our new Rock Spa & Salon on your next stay! We look forward to welcoming you back again soon!
10/10 – Uitstekend
Yaima
Reisde met familie
14 sep 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The room was very clean, the staff was friendly and eager to help.
Yaima
3 nachten verbleven in september 2023
Reactie van Guest Services Manager op 15 sep 2023
Hello Yaima!Thank you for submitting a review! We appreciate the positive feedback! We're delighted to hear that you enjoyed your time at Seminole Hard Rock Hollywood! We take pride in offering a clean environment with Team Members who provide amplified service for our guests! Be sure to treat yourself to a massage or spa service at our new Rock Spa & Salon on your next stay! We look forward to welcoming you back again soon!
10/10 – Uitstekend
Ramon, Port Saint Lucie
14 sep 2023
Ramon
1 nacht verbleven in september 2023
Reactie van Guest Services Manager op 12 okt 2023
Hello Ramon,We thank you for submitting a review. We're delighted to hear that you enjoyed your time at Seminole Hard Rock Hollywood. Be sure to check our Events Calendar for all the action we have planned for this month! We look forward to welcoming you back again soon!
10/10 – Uitstekend
Lori
12 sep 2023
Lori
1 nacht verbleven in september 2023
Reactie van Guest Services Manager op 14 sep 2023
Hello Lori,Thank you for the review. We're delighted to hear that you enjoyed your time at Seminole Hard Rock Hollywood. Life is meant to be lived so be sure to explore all of our tasty new options! Hard Rock Cafe's 24-Karat Gold Leaf Steak Burger, is a favorite with many of our guests! We look forward to welcoming you back again soon!
6/10 – Redelijk
Roy
11 aug 2023
Positief: Staat van de accommodatie en faciliteiten
Roy
1 nacht verbleven in augustus 2023
Reactie van Guest Services Manager op 12 sep 2023
Hello Roy,Thank you for submitting a review. We are always working on better ways to improve our guest experience, and we would love to hear more about your recent visit. Feel free to contact us directly if you would like to further discuss your experience. Have a rockin' day!
10/10 – Uitstekend
Geverifieerde reiziger
3 aug 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent hotel and amenities
Cleanest and friendliest hotel I’ve ever been to! And the Council Oak restaurant was top notch - excellent food and service
Geverifieerde reiziger
1 nacht verbleven in augustus 2023
Reactie van Guest Services Manager op 11 aug 2023
Hello!Thank you for the positive feedback! At Seminole Hard Rock Hollywood we strive to ensure that our guests have Good. Clean. Fun! It sounds like we hit our mark! Be sure to treat yourself to a massage or spa service at our new Rock Spa & Salon on your next stay! We look forward to welcoming you back again soon!
10/10 – Uitstekend
Chelle
17 jul 2023
Chelle
1 nacht verbleven in juli 2023
Reactie van Guest Services Manager op 11 aug 2023
Hello Chelle!Thank you for submitting a review! We're delighted to hear that you enjoyed your time at Seminole Hard Rock Hollywood! Be sure to check our Events Calendar for all the action we have planned for this month! We look forward to welcoming you back again soon!
10/10 – Uitstekend
Briana
5 jul 2023
Positief: Netheid, staat van de accommodatie en faciliteiten
thank you so much for the early check-in I was exhausted from my flight and happy to be able to nap before hitting the pool!
Briana
1 nacht verbleven in juni 2023
Reactie van Guest Services Manager op 5 jul 2023
Hello Briana!Thank you for the positive feedback! We're delighted to hear that you enjoyed your time at Seminole Hard Rock Hollywood! Be sure to treat yourself to a massage or spa service at our new Rock Spa & Salon on your next stay! We look forward to welcoming you back again soon!
10/10 – Uitstekend
Deborah
27 jun 2023
Deborah
1 nacht verbleven in juni 2023
Reactie van Guest Services Manager op 18 jul 2023
Hello Deborah!Thank you for submitting a review! We're delighted to hear that you enjoyed your time at Seminole Hard Rock Hollywood! Be sure to check our Events Calendar for all the action we have planned for this month! We look forward to welcoming you back again soon!
6/10 – Redelijk
Renee Ann
Reisde met partner
16 jun 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
ll
Renee Ann
3 nachten verbleven in juni 2023
Reactie van Guest Services Manager op 19 jun 2023
Hello Renee,Thank you for submitting a review. We are always working on better ways to improve our guest experience, and we would love to hear more about your recent visit. Feel free to contact us directly if you would like to further discuss your experience. Have a rockin' day!
10/10 – Uitstekend
Peter
11 jun 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Peter
1 nacht verbleven in juni 2023
Reactie van Guest Services Manager op 13 jun 2023
Hello Peter!Thank you for the review! We're delighted to hear that you enjoyed your time at Seminole Hard Rock Hollywood! Be sure to check our Events Calendar for all the action we have planned for this month! We look forward to welcoming you back again soon!
10/10 – Uitstekend
Zach
11 jun 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Zach
1 nacht verbleven in juni 2023
Reactie van Guest Services Manager op 13 jun 2023
Hello Zach,Thank you for submitting a review. We're delighted to hear that you enjoyed your time at Seminole Hard Rock Hollywood. Be sure to treat yourself to a massage or spa service at our new Rock Spa & Salon on your next stay! We look forward to welcoming you back again soon!
8/10 – Goed
Geverifieerde reiziger
7 jun 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A fun place to play
We had a great stay at a cool property. We tried 3 restaurants there and all were delicious. Our room was huge and beautiful, Oasis Tower. We did not leave the grounds during our stay because the surrounding area looks rough.
Geverifieerde reiziger
2 nachten verbleven in juni 2023
Reactie van Guest Services Manager op 8 jun 2023
Hello!We thank you for the thoughtful review and positive feedback! At Seminole Hard Rock Hollywood we strive to ensure that our guests stay, play, dine, and recharge like rock royalty! It's great to hear that we hit our mark! Be sure to treat yourself to a massage or spa service at our new Rock Spa & Salon on your next stay! We look forward to welcoming you back again soon!
8/10 – Goed
Andre, Danbury
20 mei 2023
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Andre
1 nacht verbleven in mei 2023
Reactie van Guest Services Manager op 25 mei 2023
Hello Andre!Thank you for submitting a review! We're delighted to hear that you enjoyed your time at Seminole Hard Rock Hollywood! Be sure to check our Events Calendar for all the action we have planned for this month! We look forward to welcoming you back again soon!
10/10 – Uitstekend
james
23 apr 2023
james
1 nacht verbleven in april 2023
Reactie van Guest Services Manager op 15 mei 2023
Hello James,Thank you for submitting a review. We're delighted to hear that you enjoyed your time at Seminole Hard Rock Hollywood. Life is meant to be lived so be sure to explore all of our tasty new options! Hard Rock Cafe's 24-Karat Gold Leaf Steak Burger, is a favorite with many of our guests! We look forward to welcoming you back again soon!
10/10 – Uitstekend
John
18 apr 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
John
2 nachten verbleven in april 2023
Reactie van Guest Services Manager op 19 apr 2023
Hello John!We appreciate the review! We're delighted to hear that you enjoyed your time at Seminole Hard Rock Hollywood! Be sure to check our Events Calendar for all the action we have planned for this month! We look forward to welcoming you back again soon!
10/10 – Uitstekend
Kara
Reisde met familie
10 apr 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Plush resort
This is a beautiful resort with a plush concert venue. We felt very safe. The common areas are beautiful. The poolside bathrooms were super clean, which is uncommon in my opinion.
Kara
1 nacht verbleven in maart 2023
Reactie van Guest Services Manager op 11 apr 2023
Hello Kara! Thank you for your feedback! At Seminole Hard Rock Hollywood we strive to ensure that our guests have Good. Clean. Fun! It sounds like we hit our mark! Be sure to treat yourself to a massage or spa service at our new Rock Spa & Salon on your next stay! We look forward to welcoming you back again soon!
10/10 – Uitstekend
Diane
Reisde met familie
7 apr 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
There wasn’t any live music which was disappointing and the music did not work for the guitar light show.
Diane
2 nachten verbleven in april 2023
Reactie van Guest Services Manager op 11 apr 2023
Hello Diane,Thank you for sharing feedback on your recent experience. We are always working on better ways to improve our guest experience, and we thank you for bringing this to our attention. We look forward to welcoming you back again soon.
4/10 – Matig
John
16 mrt 2023
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
Very Disappointed
The service workers are horrible with bad attitudes. There is no customer service skills at all. WIll never come back here again
John
1 nacht verbleven in maart 2023
Reactie van Guest Services Manager op 24 mrt 2023
Hello John,Thank you for your feedback. Please know that we always strive to provide amplified service to our valued guests and your description is well below the high standards we set for ourselves. Please feel free to contact us directly if you would like to further discuss your feedback. Have a rockin' day!
2/10 – Ontzettend slecht
Sheila
15 mrt 2023
Positief: Netheid
Negatief: Personeel en service
I booked this hotel because it was supposed to be non smoking and they were smoking on our floor I told the front desk and they could care less
Sheila
1 nacht verbleven in maart 2023
Reactie van Guest Services Manager op 24 mrt 2023
Hello Sheila,Thank you for submitting a review. We apologize that your experience didn’t meet your expectations. We are very disappointed to hear that you observed smoking taking place in our non-smoking section of the hotel. It's truly disappointing to hear that some of our guests caused such a disturbance. We have informed our Management Team of your concerns. Please feel free to contact us directly if you would like to further discuss your feedback. Have a rockin' day!
4/10 – Matig
Jose
Reisde met partner
13 mrt 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Property was beautiful.. but there was nothing to do
Jose
4 nachten verbleven in februari 2023
Reactie van Guest Services Manager op 24 mrt 2023
Hello Jose,Thank you for submitting a review. We apologize that your experience didn’t meet your expectations. Please feel free to contact us directly if you would like to further discuss your feedback. Have a rockin' day!