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Beoordelingen van Vacation Village at Bonaventure

3 out of 5
Vacation Village at Bonaventure
16401 Raquet Club Road, Weston, FL

Beoordelingen

7,4

Goed

Gastenscore: 10 - Uitstekend. 249 van 814 beoordelingen" "
Gastenscore: 8 - Goed. 258 van 814 beoordelingen" "
Gastenscore: 6 - Redelijk. 140 van 814 beoordelingen" "
Gastenscore: 4 - Matig. 88 van 814 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 79 van 814 beoordelingen" "

7,8/10

Netheid

7,2/10

Personeel en service

8,0/10

Voorzieningen

7,2/10

Staat van de accommodatie en faciliteiten

7,8/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

antonio

Reisde met familie
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
All ok, difficult for clan the room, but the rest ok
7 nachten verbleven in april 2024

10/10 – Uitstekend

Victor, Hamilton Twp

Positief: Netheid, staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024

6/10 – Redelijk

Dontae

Reisde met een groep, Reisde met familie
Positief: Voorzieningen
The property's age is starting to show. Not as well appointed as it was two years ago. With more supervision and checks this can be improved.
3 nachten verbleven in maart 2024

10/10 – Uitstekend

John, Ajax

6 nachten verbleven in maart 2024

4/10 – Matig

Lali

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The condition of the dwelling and our room was very old, smelly, run down. Needs an upgrade for the price. The bathroom had a stench to urine, it was hard to tolerate.The hinges rusty. Water and soda machines out of order. Will not be going back to this hotel and Expedia should not be charging this kind of rate for this hotel. Completely dissapointed.
3 nachten verbleven in maart 2024

8/10 – Goed

Stephen

Positief: Netheid, staat van de accommodatie en faciliteiten
5 nachten verbleven in maart 2024

8/10 – Goed

Milagros

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Solo tiene un solo espejo en el baño, recomiendo colocar un espejo extra en el área de sala o pasillo. Esto demora si se viaja con familia.
3 nachten verbleven in maart 2024

10/10 – Uitstekend

albert

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Safe and beautiful neighborhood. Units are a little outdated but very clean. Will definitely return
3 nachten verbleven in maart 2024

8/10 – Goed

Kenneth

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The unit is very nice and large. We had a issue with smoke smell in the first room we got but everything was good after that.
4 nachten verbleven in maart 2024

2/10 – Ontzettend slecht

David Andrew

Negatief: Netheid, staat van de accommodatie en faciliteiten
The rooms were dirty and dark. Complained to management and nothing was done. Everything was referred back to third party Expedia. What is advertised was not delivered. Would never recommend this property to anyone. Poor customer service !!
5 nachten verbleven in maart 2024

10/10 – Uitstekend

Gladys

Reisde met familie
Positief: Netheid, comfort kamer
Excellent place for family
Excellent place, clean, amenities.
5 nachten verbleven in februari 2024

8/10 – Goed

Melanie

Reisde met partner
Positief: Netheid
Dogs dogs dogs. Barking in the next unit. Marking and peeing everywhere humans walk and eat. This is the result of ineffective pet policies and inconsiderate ignorant pet owners.
3 nachten verbleven in januari 2024

8/10 – Goed

Peter

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
This is my 8th visit to Weston. Aside from this past week’s cool weather, we enjoyed the stay.
7 nachten verbleven in februari 2024

10/10 – Uitstekend

Yomaris

Reisde met partner, Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Great place to stay
5 nachten verbleven in december 2023

10/10 – Uitstekend

Carlos

3 nachten verbleven in januari 2024

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, comfort kamer
3 nachten verbleven in januari 2024

10/10 – Uitstekend

JEFF

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Worked out perfectly for me. Single traveler in Weston for a sporting tournament. Location was within 5 minutes from everywhere I wanted to go! Desk guy, Jose, was very efficient and very pleasant. Room was dated but comfortable, and unbeatable for the price. Parking was a bit crowded, but manageable. And, directions to my bldg and room, that was off site from the check in office, could have been just a little bit clearer. Overall, incredibly happy with my choice. Would definitely recommend! I almost certainly will stay here again as I plan on being back in Weston next year.

8/10 – Goed

Rosa

Reisde met partner
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
I liked the setup of the room, TVs were great, kitchen with full refrigerator, burners, coffee pot, toaster was wonderful. My main complaint was we asked housekeeping two times to clean our room, give us new towels, etc. and they never did any of that throughout the 6 nights we were there.
6 nachten verbleven in januari 2024

8/10 – Goed

Barbara

Zakenreiziger
Positief: Netheid, comfort kamer
3 nachten verbleven in januari 2024

8/10 – Goed

antonio

Positief: Staat van de accommodatie en faciliteiten
Never clean the room after 8 days
11 nachten verbleven in januari 2024

2/10 – Ontzettend slecht

Anthony

Negatief: Netheid, comfort kamer
The smell never went away
Room smell like a sewer the whole time we were there . Guy came to the room and sprayed something but the smell came back instead of giving us another room. They sent a text saying they were under staff .
3 nachten verbleven in januari 2024

10/10 – Uitstekend

Andre

Reisde met familie
Positief: Netheid, comfort kamer
Excellent
Very good location and very comfortable
6 nachten verbleven in december 2023

4/10 – Matig

Darin

Positief: Comfort kamer
Negatief: Netheid
Overpriced room for what you get
Our room didn't work on check in, 2nd room key didn't work until i had to practically rip the door open. Garbage disposal did not work, stunk up the entire kitchen, someone obviously put food down it. Flies came out of the disposal when the water was turned on. This room was not in the main resort, its about a mile away, so don't expect to use any of the amenities. Would not stay again.
2 nachten verbleven in december 2023

2/10 – Ontzettend slecht

Rosalie

8 nachten verbleven in december 2023

8/10 – Goed

Thrisha

6 nachten verbleven in november 2023

10/10 – Uitstekend

Cristina

3 nachten verbleven in oktober 2023

6/10 – Redelijk

Deann

3 nachten verbleven in oktober 2023

10/10 – Uitstekend

Alicia

Positief: Voorzieningen, staat van de accommodatie en faciliteiten
My stay was excellent. I would stay again. The only issue I had was upon check in, the address given is incorrect. The address should be the main office where you check in.
2 nachten verbleven in oktober 2023

8/10 – Goed

Kassie, Churubusco

7 nachten verbleven in september 2023

10/10 – Uitstekend

colista

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I have stay here plenty of time it one of my favorite places to go
3 nachten verbleven in september 2023

10/10 – Uitstekend

leta, Oakland Park

Reisde met partner, Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
It's always a pleasure to stay here, the safe and quite environment, the amenities that are available for guest and the comfortable beds.
4 nachten verbleven in september 2023

8/10 – Goed

CLARICE

14 nachten verbleven in augustus 2023

10/10 – Uitstekend

Frank

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Safe, quiet, walkable & well kept.
2 nachten verbleven in augustus 2023

10/10 – Uitstekend

Finn

Reisde met familie
Positief: Netheid, comfort kamer
7 nachten verbleven in juli 2023

10/10 – Uitstekend

Gabriella

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten

4/10 – Matig

Victor, Lumberton

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
They always say customer service is everything. While the property is a great property, their customer service remains poor. I booked this property through Expedia, but when I checked out a day early, I was told I needed to contact Expedia. Mind you, when I arrived, I had to pay the property in full. So you would think that if I'm owed a refund, it would be processed by the property. Nope! I was told I needed to contact Expedia....again, even though, I paid the property in full. They were the ones who charged me. And the attitude of the representive was piss poor. She didn't even try to help me, even though I told her it didn't make sense. So I called Expedia, and they told me the property was wrong. I needed to get my refund from the property. Great property to day at, but pray nothing goes wrong. They will not help you...or they will give you a hard time in doing so.
5 nachten verbleven in mei 2023

10/10 – Uitstekend

Frederick

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The decor is a bit dated, but very clean and very well kept - so other than firing the interior decorator, I would stay here anytime I am in South Florida.
6 nachten verbleven in april 2023

10/10 – Uitstekend

Vincenzo

3 nachten verbleven in maart 2023

6/10 – Redelijk

Tracey

Reisde met een groep
3 nachten verbleven in maart 2023

8/10 – Goed

CLARICE

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Area is quiet and peaceful.
10 nachten verbleven in februari 2023

8/10 – Goed

Gunnar

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Kleines Apartment mit Küche & Bad in der Nähe der Sawgrass Mills Mall
11 nachten verbleven in februari 2023

10/10 – Uitstekend

John

Positief: Netheid, comfort kamer
3 nachten verbleven in november 2022
Reactie van -Vacation Village Resorts Team op 4 jan 2023
Wow, thanks John! We truly appreciate your positive feedback and look forward to making new memories for years to come at our resort!

8/10 – Goed

MARIA

3 nachten verbleven in oktober 2022
Reactie van -Vacation Village Resorts Team op 4 jan 2023
Thank you, Maria for being our valued guests. We appreciate the feedback and we look forward to being your home away from home in the near future!

10/10 – Uitstekend

Kenderia

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
Love the rooms!
4 nachten verbleven in november 2022
Reactie van -Vacation Village Resorts Team op 4 jan 2023
Awesome! Thank you so much Kenderia for sharing such amazing feedback. It is not everyday where people take the time to share their pleasant experience and we are truly grateful. We hop to have an opportunity to be your vacation destination in the near future!

8/10 – Goed

Edgar, North Bergen

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
One I thing I still like is the price is right for the service you receive. even thou the unit was clean, when you look close you notice a few flaws. The toilet room walls were not clean. They had stains as something smeared down the walls.
3 nachten verbleven in november 2022
Reactie van -Vacation Village Resorts Team op 21 nov 2022
Edgar, thank you for being our valued guests. We appreciate you giving us insight on how to maintain your loyalty at the resort. We will promptly address all areas of concern.

8/10 – Goed

wilbert

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Every thing was ok i have no complaints "!!!

8/10 – Goed

Mary

Reisde met familie
Positief: Netheid, comfort kamer
4 nachten verbleven in oktober 2022

6/10 – Redelijk

JEANETTE

Zakenreiziger
Positief: Netheid, voorzieningen
Refrigerator was broken in first room, not a big deal it happens. Parking was the most horrible thing i had to deal with there is no way near enough parking near the actual building. Also no ice machine in the building i was staying in. Had to go to the other building on the property to get ice. Other than that it was a nice stay.
7 nachten verbleven in oktober 2022
Reactie van -Vacation Village Resorts Team op 17 okt 2022
Thank you, Jeanette for being our valued guests. We will take all information shared and review it for improvements with our team. As we continue to recover from the residual affects of the pandemic, many high touch amenities will be placed back throughout the property. We hope to have you back to see our progress.

10/10 – Uitstekend

Sheila

Reisde met familie
Positief: Netheid, comfort kamer
7 nachten verbleven in oktober 2022
Reactie van -Vacation Village Resorts Team op 14 okt 2022
Thank you, Sheila for being our valued guests! Reviews like this really let us know that we are creating wonderful memories for our guests. It is our pleasure to be your home away from home.

6/10 – Redelijk

Dick

Zakenreiziger, Reisde met partner
Positief: Netheid
I am not crazy about resorts, but was in a pinch and had to stay somewhere. Found the place pretty mundane. You need a car to get food or do much of anything.
3 nachten verbleven in oktober 2022
Reactie van -Vacation Village Resorts Team op 14 okt 2022
Thanks Dick for sharing you feedback out your most recent stay with us. It is our goal to improve with each stay and your feedback makes this possible.