Exterieur

Beoordelingen van Holiday Inn Fort Myers - Downtown Area, an IHG Hotel

3 out of 5

Beoordelingen

7,8

Goed

Gastenscore: 10 - Uitstekend. 274 van 779 beoordelingen" "
Gastenscore: 8 - Goed. 265 van 779 beoordelingen" "
Gastenscore: 6 - Redelijk. 120 van 779 beoordelingen" "
Gastenscore: 4 - Matig. 65 van 779 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 55 van 779 beoordelingen" "

8,0/10

Netheid

8,4/10

Personeel en service

7,4/10

Voorzieningen

7,6/10

Staat van de accommodatie en faciliteiten

7,8/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

rene

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Goede srevice
We hadden dit hotel geboekt toen was het geen Holiday Inn. We hadden het geboekt omdat er een gratis ontbijt bij de kamer zat. Nu het Holiday Inn is geworden, hadden we geen recht meer op het gratis ontbijt. De dame achter de receptie vond dit heel vervelend en heeft ons als nog 2 ontbijt vouchers gegeven. Kamers ruim, schoon. Gratis parkeren op eigen terrein. Dicht bij het Edison/Ford huis en dicht bij het centrum. Is te lopen, maar loopt niet gezellig.
1 nacht verbleven in juli 2017
Hallo Bedankt voor het delen van uw feedback. Helaas bieden we niet langer gratis ontbijt. In plaats hiervan kunnen wij een grotere selectie van ontbijtgerechten voor de menukaart voor een nominale vergoeding aanbieden. We hopen u weer in de toekomst te zien. In gastvrijheid, Sara L. Algemeen directeur

8/10 – Goed

Mats, Amsterdam

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fijn hotel.
Prima hotel vlakbij centrum. Enorm vriendelijk en behulpzaam personeel. Gratis shuttle naar de stad was ideaal.
Reactie van Holly Samson Assistant General Manager op 28 nov 2016
Hartelijk dank voor de goede beoordeling!!

4/10 – Matig

Illeana

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Rihk Flores op 13 mei 2024
Thank you

10/10 – Uitstekend

Jessica

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Stayed for just one night.Very clean and quiet- while the restaurant had limited choices, food was good
1 nacht verbleven in mei 2024
Reactie van Rihk Flores op 11 mei 2024
Excellent. We are always happy to hear how we are doing with our service and product.I will ensure your comments are passed on to all staff.Thank you for staying with us and come and see us again soon.

10/10 – Uitstekend

Jhosan D

Zakenreiziger, Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Good services
1 nacht verbleven in mei 2024
Reactie van Rihk Flores op 9 mei 2024
JhosanThank you for your review and score. We appreciate all of our guests and are happy that you stay with us was what you expected from Holiday Inn.Come and see us again soon

8/10 – Goed

Denise

Reisde met familie
Positief: Netheid, personeel en service
We stay at this hotel a lot and never have a problem. The only issue we had this time is that there weren’t any outlets by the bed.
2 nachten verbleven in mei 2024
Reactie van Rihk Flores op 6 mei 2024
Thank you for your review.I am sorry for the socket situation you had and we will definitely look into the difficulty you had.Please come and see us again soon

8/10 – Goed

Lindsay, Fountain

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Bad-Hospital nearby, so lots of sirens. Also a lot of homeless nearby. Could use some simple updates. Good-staff was nice, facilities were clean, close to roller hockey rink for tournament.
2 nachten verbleven in mei 2024
Reactie van Rihk Flores op 6 mei 2024
Thank you for your review and letting us know about you stay.We are always happy to hear from our guests and to know how we can improve on our service.Thank you for letting us know.

10/10 – Uitstekend

David

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Convenient location. Staff was extremely pleasant and efficient.
2 nachten verbleven in april 2024
Reactie van Rihk Flores op 4 mei 2024
DavidThank you for your review.5 of 5 is great and I know that the staff will appreciate your recognition.Please come and see us again soon

6/10 – Redelijk

Stephen

Zakenreiziger
Location, was preferred.
5 nachten verbleven in april 2024
Reactie van Rihk Flores op 2 mei 2024
StephenThank you for letting us know about your stay.

10/10 – Uitstekend

ilhan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Everything was great. Thank you
1 nacht verbleven in april 2024
Reactie van Rihk Flores op 29 apr 2024
IhanThank you for your comments about your stay.Please, come and see us again soon

10/10 – Uitstekend

Janet, Lehigh acres

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Bed are awesome
3 nachten verbleven in april 2024
Reactie van Yadi op 23 apr 2024
Thank you for your review. We appreciate your feed back!

10/10 – Uitstekend

Sandra

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great Services housekeeper very Nice and cleans well
1 nacht verbleven in april 2024
Reactie van Rihk Flores op 22 apr 2024
Thank you for your kind words regarding the service you received during your stay.I will ensure your comments are passed on to our housekeeping department.

10/10 – Uitstekend

Kandi

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Had security guards patrolling the hotel. Nice restaurant connected to the hotel, reasonable prices. Only has a 3ft 6 in Pool and one section of a 5 ft area Pool, no hot tub, but overall very nice Hotel.
1 nacht verbleven in april 2024
Reactie van Yadi op 21 apr 2024
Thank you very much for you review. We look forward to your next stay with us.

6/10 – Redelijk

Jenny

1 nacht verbleven in april 2024
Reactie van Rihk Flores op 18 apr 2024
JennyThank you for letting us know about your stay and I hope you let us know during your stay how we could make it better.We thank you for being our guest and hope you come and see us again soon Best

8/10 – Goed

Sandra

2 nachten verbleven in april 2024
Reactie van Yadi op 7 mei 2024
thank you for your feedback. Hope see you next time.

10/10 – Uitstekend

Reinaldo

1 nacht verbleven in april 2024
Reactie van Rihk Flores op 6 mei 2024
Thank you for your review which I will share with all staff.Please come and see us again soon.

2/10 – Ontzettend slecht

Hera Van

Negatief: Staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Rihk Flores op 16 apr 2024
Hera VanWe are truly sorry that you did not enjoy your stay with us and hope you let us know during your stay so that we could fix this for you.We value all feed back from guests and hope on your next visit to Fort Myers you visit us so we can show that your experience is not typical.Thank you again

10/10 – Uitstekend

Leslie

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property was clean, nice and quite. I was there for one night and it was very nice. The bedroom was clean and nice. The staff were very helpful and nice. I would recommend this hotel.
1 nacht verbleven in maart 2024
Reactie van Rihk Flores op 8 apr 2024
FANTASTIC!!!We appreciate you and value you as a guest.The staff works hard to provide the best possible guest experience and we are glad you saw this. Again thank you

10/10 – Uitstekend

Jennifer

Reisde met partner
Positief: Netheid, voorzieningen
The property is in a good location, just a few minutes' drive to restaurants, shops, and bars. The pool area is nice for swimming and laying in the sun. The room was clean and quiet. The only little problem was an aesthetic one- the sheer curtains were mix matched. One side was shorter than the other and the other side had a ripped hem. It seems as if no one gives the room a final look over. I know this is a silly problem, but if I were the manager, I would want to know.
1 nacht verbleven in maart 2024
Reactie van Rihk Flores op 26 mrt 2024
Thank you for taking time to review your stay.We appreciate all feed back as this allows us to improve on the service we provide and helps departments know areas to fix if needed.We agree that knowing even the smallest things is important as it helps us improve guest comfort and security.Again thank you for your review.

10/10 – Uitstekend

Odilon

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good hotel , very conveniente location .
2 nachten verbleven in maart 2024
Reactie van Rihk Flores op 18 mrt 2024
Thank you for taking time to let us know about your stay.We hope on future visits to area you will come and see us again

10/10 – Uitstekend

Jim

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Rihk Flores op 11 mrt 2024
Thank you for your 5 of 5 score which will be shared with the team.Come and see us again soon.

8/10 – Goed

Thomas

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The pool was very warm and staff and property was fabulous We were disappointed that there was not a continental breakfast
1 nacht verbleven in maart 2024
Reactie van Rihk Flores op 7 mrt 2024
ThomasGreat!!I am glad you had a good stay and we look forward to seeing you again soon.Next time please look into purchasing a breakfast voucher or any online special that includes breakfast.Again thank you for your review.

10/10 – Uitstekend

Ivette

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Restaurant and bar,nice pool and service was excellent.
3 nachten verbleven in februari 2024
Reactie van Rihk Flores op 4 mrt 2024
Great!!We appreciate you being our guest and we are glad that the service you received was what you expect from Holiday Inn.We are proud of our staff and the service they give to every guest. Each team member takes pride in all they do each day.Again thank you for your kind words and review

4/10 – Matig

Pedro

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
El aire acondicionado terrible, estaba dañado y no me dejó dormir en toda la noche
Reactie van Rihk Flores op 4 mrt 2024
Thank you for letting us know about your stay.We encourage all our guests to contact the desk during stay if there is anything that we can do to make the stay better or to address any concern.Thank you

6/10 – Redelijk

Debra

Zakenreiziger
Positief: Personeel en service, voorzieningen
Negatief: Netheid, staat van de accommodatie en faciliteiten
Whole floor and room smelled musky. Trash cans at elevators were filthy. Door handles inside room filthy. No hangers in closet. Furniture in room was very dinged up, seemed old. Front desk staff very nice and friendly. Restaurant ok- not much on selections, but convenient.
2 nachten verbleven in februari 2024
Reactie van Rihk Flores op 4 mrt 2024
Thank you for taking time to contact us regarding your stay. I can assure you that your comments have been passed on to the relevant department to have the issues you mentioned corrected.I am glad that you found the staff very nice and friendly and will pass on your comments.

8/10 – Goed

Jeffrey

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
No parking for check in. Staff were friendly and helpful. Room was really clean.
1 nacht verbleven in februari 2024
Reactie van Rihk Flores op 28 feb 2024
Thank you for letting us know about your stay.We are sorry you had an issue with parking to check in. The night of your arrival was busy and we apologize that the spaces and covered entrance were busy.We are glad that you found the staff friendly and helpful and that your room was really clean.We thank you for reaching out and hope you come and see us again soon.

10/10 – Uitstekend

Dianna

Positief: Netheid, personeel en service
Kurig in room did not work but there was a Dunkin' Donuts next door. Shower water did not get very warm and, even though I took a quick shower, it was cold by the end.
1 nacht verbleven in februari 2024
Reactie van Rihk Flores op 26 feb 2024
DiannaI am sorry you had the issues you mentioned and can assure you it will be taken care of.Thank you for being our guest we look forward to seeing you soon

6/10 – Redelijk

Sharon

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Rihk Flores op 26 feb 2024
Sharon,Thank you for being our guest and for letting us know about your stay.Please come and see us again soon

6/10 – Redelijk

Charlton

1 nacht verbleven in februari 2024
Reactie van Rihk Flores op 26 feb 2024
CharltonThank you for your score.On your next visit we know that we can make it a 5/5.Please come and see us again soon

8/10 – Goed

Stephen

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Overall great stay. Only issue I experienced is the sheets of the bed. I'm not sure if it's the detergent used or what but it did cause some mild itching to my skin. All staff were helpful and courteous.
1 nacht verbleven in februari 2024
Reactie van Rihk op 23 feb 2024
StephenI am sorry you had an issue with the sheets on your bed. We are very careful with the chemical balance we use so that it does not affect our guests. Again I am sorry that it caused you mild itching.We are pleased that your stay with us was to your satisfaction and the staff were helpful and courteous.We are very proud of each department inhouse as they always want to ensure the guest is first in everything.Please come and see us again soon.

10/10 – Uitstekend

Tamala

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff extremely accommodating and polite…..
1 nacht verbleven in februari 2024
Reactie van Rihk Flores op 23 feb 2024
TamalaThank you for letting us know about your stay with us.We are always happy to meet and greet our guests and we are happy all staff was polite and accommodating during your stay.Come and see us again soon.

8/10 – Goed

Julia

Positief: Staat van de accommodatie en faciliteiten
7 nachten verbleven in februari 2024
Reactie van Rihk Flores op 26 feb 2024
JuliaWe are so grateful that you chose our hotel for your accommodation needs.Thank you for the 4/5 score.

10/10 – Uitstekend

ruth

Reisde met familie
Positief: Voorzieningen
Surrounding property quite sketchy
1 nacht verbleven in februari 2024
Reactie van Rihk Flores op 19 feb 2024
Thank you for the 5 of 5 score!!Please come and see us again soon

10/10 – Uitstekend

William

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
close to where we wanted to go. could walk to restaurants. had a restaurant downstairs, great for breakfast.
2 nachten verbleven in februari 2024
Reactie van Rihk Flores op 19 feb 2024
Excellent!We look forward to seeing you again on your next vsit

4/10 – Matig

Shavaun

Reisde met partner, Reisde met familie
main problem- noise constantly from behind the wall where electricity came, near the refrig..
1 nacht verbleven in februari 2024
Reactie van Rihk Flores op 15 feb 2024
Thank you for your comments which have been passed to our maintenance team to check.We have 24 hr front desk team who are able to assist with anything that makes your stay less than satisfactory and we encourage our guest to contact us when in house to take care of any issues.Again thank you for your comments and we hope to see you again when you visit Fort Myers.

8/10 – Goed

Danielle

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Staff was friendly and helpful. The beds were very comfy. My only complaint is the hotel could use real curtains instead of just the sheer ones.
2 nachten verbleven in februari 2024
Reactie van Rihk Flores op 13 feb 2024
Thank you for your comments which I have passed on to our housekeeping department.We appreciate all feed back from our guests especially when suggestions are made that can improve on our product.We thank you for choosing us for your hotel needs and look forward to seeing you again.

10/10 – Uitstekend

Lisa Marie

Positief: Netheid, staat van de accommodatie en faciliteiten
Clean and staff was pleasant
3 nachten verbleven in februari 2024
Reactie van Rihk Flores op 13 feb 2024
Thank you for your comments about your stay and staff.We are happy to provide all our guests with the best possible stay and we are glad your stay was no exception.Please come and see us again soon

2/10 – Ontzettend slecht

Jeremy

Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Smoke, noise, permanent residence
Smoke and noise. Apparently this hotel is a full time stay for some less fortunate individuals. This creates a weird environment. We moved rooms because of the smoke and the front desk gave another guest keys to our room! Wow! Not fun!
2 nachten verbleven in februari 2024
Reactie van Rihk Flores op 9 feb 2024
JeremyThank you for letting us know about your recent stay.I sincerely apologize for the inconvenience you were caused during your stay. Let me assure you that we take a very serous view on anyone smoking in the hotel and creating a negative view of our property.I will address the issue you raised and can assure you that it will not happen again.Thank you again for your comments and views.

2/10 – Ontzettend slecht

Timoteo, WESTMINSTER

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Bad
2 nachten verbleven in februari 2024
Reactie van Rihk Flores op 5 feb 2024
Timotoe.We are truly sorry that your stay with us was bad. Please accept our apologize for your stay not being what you expect from Holiday Inn.We can assure you that your stay is not the norm for our hotel and we hope that if you are in the Fort Myers area again you stay with us and see that your bad stay was a one off.Again thank you for sharing your view

2/10 – Ontzettend slecht

Jodi

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Old and outdated
Very old and smells like smoke. Rooms very old and noisy. Very outdated. Water in room smelt like chlorine. Not the best place to stay. Breakfast was awful , poor waitress was so overwhelmed. Do not recommend
1 nacht verbleven in december 2023
Reactie van Rihk Flores op 26 jan 2024
Thank you for your comments.

10/10 – Uitstekend

Christopher, Archer

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Amazing deal…
2 nachten verbleven in januari 2024
Reactie van Rihk Flores op 29 jan 2024
Thank you for letting us know about your recent stay.I will let the team know about your 5 of 5.Thank you again

10/10 – Uitstekend

Leonardo

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Super bien
1 nacht verbleven in januari 2024
Reactie van Rihk Flores op 24 jan 2024
LeonardoHow we appreciate our guest commenting on their stay.I am glad that we received a 5 from you as this lets us know that the service provided is what you expect from Holiday Inn.Come and see us again soon.

10/10 – Uitstekend

Leonardo

1 nacht verbleven in januari 2024
Reactie van Rihk Flores op 13 feb 2024
5 of 5 always good! We thank you for being our guest and we hope to see you again soon.

2/10 – Ontzettend slecht

Chris

Negatief: Netheid, staat van de accommodatie en faciliteiten
5 nachten verbleven in januari 2024
Reactie van Rihk Flores op 19 jan 2024
Thank you for reaching out and letting us know about your stay.

10/10 – Uitstekend

Ashley

2 nachten verbleven in januari 2024
Reactie van Rihk Flores op 16 jan 2024
AshleyThank you for the 10 of 10. I know the staff will appreciate the recognition of their hard work.Will you come and see us again soon? We sure would like that.Safe travels

10/10 – Uitstekend

Zhiqiang

1 nacht verbleven in januari 2024
Reactie van Rihk Flores op 15 jan 2024
Thank you for letting us know about your stay.5 of 5 is great and we appreciate you giving us this score.Come and see us again soon

8/10 – Goed

Marlene

Negatief: Personeel en service
3 nachten verbleven in januari 2024
Reactie van Rihk Flores op 15 jan 2024
4 of 5 . Great.Thank you for letting us know about your stay.We want to know how we are doing and you reaching out helps us.Come and see us again soon.

10/10 – Uitstekend

Bích

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in november 2023
Reactie van Rihk Flores op 15 jan 2024
5 of 5 thank you!!We love hearing how we are doing and how our guests enjoyed their stay.Come and see us again soon.

10/10 – Uitstekend

Mirellie

1 nacht verbleven in december 2023
Reactie van Rihk Flores op 15 jan 2024
5 of 5 thank you so much.Come and see us again soon.

10/10 – Uitstekend

Haward

1 nacht verbleven in januari 2024
Reactie van Rihk Flores op 11 jan 2024
HawardThank you for letting us know about your stay.Come see us again soon