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Beoordelingen van Motel 6 Roanoke, TX - Northlake - Speedway

2 out of 5
Motel 6 Roanoke, TX - Northlake - Speedway
13601 Raceway Dr, Roanoke, TX

Beoordelingen

6,8
Gastenscore: 10 - Uitstekend. 271 van 1000 beoordelingen" "
Gastenscore: 8 - Goed. 264 van 1000 beoordelingen" "
Gastenscore: 6 - Redelijk. 196 van 1000 beoordelingen" "
Gastenscore: 4 - Matig. 129 van 1000 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 140 van 1000 beoordelingen" "

7,4/10

Netheid

7,4/10

Personeel en service

6,2/10

Voorzieningen

7,2/10

Staat van de accommodatie en faciliteiten

6,8/10

Milieuvriendelijkheid

Beoordelingen

2/10 – Ontzettend slecht

travis

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had a huge cockroach in the shower, and the staff was very unhelpful.
2 nachten verbleven in mei 2024

8/10 – Goed

Monique

Nice property
2 nachten verbleven in mei 2024

8/10 – Goed

rolando

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean Facilities
1 nacht verbleven in mei 2024

2/10 – Ontzettend slecht

Cody

2 nachten verbleven in april 2024
Reactie van Nancy Y. op 17 mei 2024
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

2/10 – Ontzettend slecht

Alyssa

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Roaches in the shower and the hallways smelt like urine
3 nachten verbleven in april 2024
Reactie van Brand Experience Team op 7 mei 2024
Hi Alyssa,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

8/10 – Goed

Wendy, Mounds

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good bang for the buck .. lucked into a last minute hotel for the big PATE swap after we had planned to camp .. good enuf for the money and closeness to the tms
1 nacht verbleven in april 2024
Reactie van Brand Experience Team op 7 mei 2024
Hi Wendy,Thank you so much for sharing your kind words. We work hard to make your visit the best experience possible. We look forward to seeing you again soon!Maz K. #Team6

10/10 – Uitstekend

Jose

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It’s was nice and the staff was nice as well
1 nacht verbleven in februari 2024
Reactie van Brand Experience Team op 7 mei 2024
Hi Jose,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

2/10 – Ontzettend slecht

Christoper

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Nancy Y. op 3 mei 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

6/10 – Redelijk

Keith

Positief: Netheid
Negatief: Personeel en service
Staff really not willing to help much at all. Tv is in Horrible location cant watch from bed
1 nacht verbleven in april 2024
Reactie van Brand Experience Team op 23 apr 2024
Hi Keith, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Maz K.#Team6

8/10 – Goed

Joanne

Reisde met familie
Positief: Personeel en service
Smell
1 nacht verbleven in april 2024
Reactie van Brand Experience Team op 23 apr 2024
Hi Joanne,Thank you for positively rating your stay!!Maz K.#Team6

2/10 – Ontzettend slecht

Edith

Reisde met familie, Reisde met familie en kleine kinderen
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
When we arrived there was a guy yelling out his window. Had me tal issue. Then when we came back from dinner, two cop cars were in the parking lot. Was charged for 2 rooms with queen beds, but both rooms had full size beds. Rated a 7 but it felt like a 3. Will not stay there again.
2 nachten verbleven in april 2024
Reactie van Brand Experience Team op 23 apr 2024
Hi Edith,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

8/10 – Goed

joshua

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was good except there was a customer who had too much to drink from the races during that day and was creating havoc in the hallway. Other than that the facility was great and they took care of the issue fast.
1 nacht verbleven in april 2024
Reactie van Brand Experience Team op 23 apr 2024
Hi Traveler, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

10/10 – Uitstekend

Geral

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything always great when I go there
2 nachten verbleven in april 2024
Reactie van Brand Experience Team op 11 apr 2024
Hi Geral,Thank you for the excellent review! We hope to see you soon.Lilith#Team6

10/10 – Uitstekend

Mikyia

Positief: Netheid, personeel en service
Negatief: Voorzieningen
I stayed there for the first time and it was very clean ,the staff was very nice ,I had many inconveniences at the airport and they have very good communication and made sure they gave me my bags the airport delivered there .I wish it was more pillows but I would go back again ,There isn’t any free breakfast though or fridge in room
3 nachten verbleven in april 2024
Reactie van Brand Experience Team op 23 apr 2024
Hi Mikyia,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

6/10 – Redelijk

Deronn

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
It wasn’t bad if you need somewhere cheap to stay for a night wouldn’t stay more then a week
1 nacht verbleven in april 2024
Reactie van Nancy Y. op 17 apr 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 – Goed

Migdalia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Brand Experience Team op 19 apr 2024
Hey friend, thanks for taking time to share your review. We appreciate your support.Natalie #Team6

8/10 – Goed

Micheal

Went out for a cigarette and watched someone getting arrested.he was complaining about local law enforcement on his a**. They knew who he was even though he made the complaint, so I don’t know. Not typically what I run into at a hotel. Was Friday night, maybe just an off night. If you have a few extra bucks to spend, it. pictures may be a little deceiving.
1 nacht verbleven in april 2024
Reactie van Nancy Y. op 17 apr 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 – Uitstekend

Geral

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything is always great Everytime I come here
1 nacht verbleven in maart 2024

6/10 – Redelijk

Socorro

Reisde met partner
Negatief: Staat van de accommodatie en faciliteiten
Need more towels
1 nacht verbleven in maart 2024
Reactie van Brand Experience Team op 27 mrt 2024
Hi Socorro, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Maz K.#Team6

10/10 – Uitstekend

Geral

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It's always great Everytime I go there
2 nachten verbleven in maart 2024
Reactie van Nancy Y. op 19 mrt 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 – Goed

Cory, Montgomery

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
It isn't anything fancy, but it was a clean room and place to sleep for a few hours which is what i wanted.
1 nacht verbleven in februari 2024
Reactie van Brand Experience Team op 12 mrt 2024
Hi Cory, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

8/10 – Goed

Aishwarya Mangala

2 nachten verbleven in februari 2024

2/10 – Ontzettend slecht

Sonia

Reisde met een groep
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Roaches and very dirty when we arrived.
Reactie van Brand Experience Team op 29 feb 2024
Hi Sonia,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

4/10 – Matig

Daniel

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van Nancy Y. op 14 feb 2024
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

6/10 – Redelijk

Socorro

My room was dirty. Ppl upstairs they where really noisy
1 nacht verbleven in februari 2024
Reactie van Brand Experience Team op 14 feb 2024
Hi Socorro,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

10/10 – Uitstekend

Emilio

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Convenient location, well lit parking lot
1 nacht verbleven in januari 2024
Reactie van Brand Experience Team op 6 feb 2024
Hi Emilio,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

2/10 – Ontzettend slecht

Kristina

Negatief: Voorzieningen
Definitely your typically crackhead motel. First room toilet didn’t flush, second room smelled like it had a dead rat in it. Music blasting from a nearby room. Rather sleep in my car!
1 nacht verbleven in december 2023
Reactie van Brand Experience Team op 13 dec 2023
Hi Kristina,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

6/10 – Redelijk

Josh

Negatief: Netheid, personeel en service
1 nacht verbleven in november 2023

2/10 – Ontzettend slecht

Jacob

Reisde met familie
Positief: Netheid
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The tv wasnt working, the ac/heat unit not working, the front desk person ignored me, then got upset when rang the bell. The sink shoots water onto the floor. The tv is facing the bathroom, weird set up.
1 nacht verbleven in november 2023
Reactie van Brand Experience Team op 29 nov 2023
Hi Jacob,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

2/10 – Ontzettend slecht

Janae

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2023

10/10 – Uitstekend

Janae

1 nacht verbleven in november 2023

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in november 2023

2/10 – Ontzettend slecht

Janae

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Poor communication
1 nacht verbleven in november 2023
Reactie van Brand Experience Team op 29 nov 2023
Hi Janae,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

4/10 – Matig

MATTHEW

Negatief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in november 2023

8/10 – Goed

Hailey

Positief: Personeel en service
1 nacht verbleven in november 2023

8/10 – Goed

Carlos

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in oktober 2023

2/10 – Ontzettend slecht

jeffrey

Reisde met partner
Negatief: Voorzieningen
Lots of trash and bums around asked for an extra pillow cause their is only 2 in the closet sized room and was denied water pressure is garbage mold in bathroom and just over all very unsanitary wouldn’t stay again
5 nachten verbleven in oktober 2023
Reactie van Nancy Y. op 8 nov 2023
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

4/10 – Matig

Brandie

Zakenreiziger
Negatief: Netheid, personeel en service en comfort kamer
1 nacht verbleven in oktober 2023

4/10 – Matig

Alexandera

Negatief: Personeel en service
4 nachten verbleven in oktober 2023

2/10 – Ontzettend slecht

Amy

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hallways smelled like smoke (cigarette and other things) but the staff was not helpful with the only drink machine to purchase anything was out of order and staff didn’t bring clean towels the second day or check on the room. Upon calling the front desk I was told if I brought the dirty towels down they’d give me clean ones.
2 nachten verbleven in oktober 2023
Reactie van Brand Experience Team op 1 nov 2023
Hi Amy,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

2/10 – Ontzettend slecht

Liz

Negatief: Netheid, personeel en service
1 nacht verbleven in oktober 2023

6/10 – Redelijk

Jennifer

Reisde met partner
Positief: Netheid
Negatief: Personeel en service
everything was good only thing we had issues was our experience with front desk.
2 nachten verbleven in oktober 2023
Reactie van Brand Experience Team op 26 okt 2023
Hi Jennifer,Thank you for positively rating your stay!!Lilith#Team6

2/10 – Ontzettend slecht

Tucker

1 nacht verbleven in oktober 2023

8/10 – Goed

Scott D

Positief: Personeel en service
3 nachten verbleven in september 2023

2/10 – Ontzettend slecht

Michael

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in september 2023

4/10 – Matig

Rachel

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Voorzieningen
First off the building was clean and close the speedway that’s a plus . For the price of 192$ I was expecting more. It was a bare bones stay , tiny room ,no hairdryer, no toiletries in room . Didn’t expect breakfast because it didn’t state it on website. Good for a 1 night stay like we had after nascar but not worth for 192$
Reactie van Brand Experience Team op 4 okt 2023
Hi Rachel,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

8/10 – Goed

Alain

1 nacht verbleven in september 2023

2/10 – Ontzettend slecht

Lynn

Reisde met familie
Negatief: Comfort kamer
1 nacht verbleven in september 2023

8/10 – Goed

Tanorra

Zakenreiziger
Negatief: Netheid
Special attention to detail around the shower frame is needed as it was not clean. Also, the noise level was quite loud from the floor above.
2 nachten verbleven in september 2023
Reactie van Brand Experience Team op 4 okt 2023
Hi Tanorra,We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Maz K.#Team6

2/10 – Ontzettend slecht

Dave

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1st room shower ceiling had a leak from above long enough to cause mold. Staff was like what’s wrong. No apologies. Requested new room and I was like it was a major inconvenience. 2nd Dogs allowed but I saw no designated area, many dog feces left around property. Room key had to be reprogrammed several times. Don’t know why. It appears people are “living” At property cooking in the rooms. Additional smelled like pop being used on the property. This is a very low end motel 6.
Reactie van Brand Experience Team op 4 okt 2023
Hi Dave,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6