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Beoordelingen van Staybridge Suites Forth Worth West, an IHG Hotel

3 out of 5
Staybridge Suites Forth Worth West, an IHG Hotel
229 Clifford Center Dr, Fort Worth, TX

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 325 van 519 beoordelingen" "
Gastenscore: 8 - Goed. 115 van 519 beoordelingen" "
Gastenscore: 6 - Redelijk. 42 van 519 beoordelingen" "
Gastenscore: 4 - Matig. 24 van 519 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 13 van 519 beoordelingen" "

9,0/10

Netheid

9,2/10

Personeel en service

8,6/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Daniel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I thought the stay was terrific and nice for us
2 nachten verbleven in april 2024
Reactie van laquintha op 8 mei 2024
Thank you for your kind words. Thank you for staying with us. See you soon!Safe travels!

4/10 – Matig

Joann

Reisde met familie
Negatief: Netheid
Carpet in room was stained and dirty. Shower had a lot of black something around the grout.
2 nachten verbleven in maart 2024
Reactie van Laquintha op 18 mrt 2024
I apologize for the issues, you experienced. I promise these issues are being addressed. Please give us another try.

10/10 – Uitstekend

James

Positief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Laquintha op 19 mrt 2024
Thanks so much for your kind words. Look forward to your next visit!! Safe Travels!!

8/10 – Goed

Jeffery

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Laquintha op 19 mrt 2024
Thank you for staying with us at Staybridge Fort Worth West. See you again soon!Safe Travels!

6/10 – Redelijk

Alexander

Zakenreiziger
Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
Hotel was decent. However antiquated lock systems on doors made for a very frustrating stay. I had to go downstairs to get my key reactivated four times during a two night stay. Apparently, if the key card gets anywhere near a cell phone, it wipes it out. This must happen a lot and I think they need to update this situation.
2 nachten verbleven in februari 2024
Reactie van Laquintha op 27 feb 2024
I apologize for the key card issues. We are working to make that problem disappear. Thank you for staying with us. Please give us another chance. This is not a normal issue.

10/10 – Uitstekend

Timothy

Positief: Netheid, personeel en service
2 nachten verbleven in februari 2024
Reactie van Laquintha op 28 feb 2024
Thank you for letting us know you had a great stay. See you again soon! Safe travels!!!

6/10 – Redelijk

Deborah

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Barking dogs in nearby rooms made the stay less enjoyable..seems logical to designate certain parts of the hotel for pets and don’t put guests without pets in proximity to those rooms with pets…
1 nacht verbleven in februari 2024
Reactie van Laquintha op 21 feb 2024
i sincerely apologize for the barking dogs. I would love for you to give us a second chance.

10/10 – Uitstekend

Jacob

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van Laquintha op 21 feb 2024
Thank you for your kind words. We love to hear we are doing our best to make sure our guests enjoy their stay with us. We will see you again very soon.

6/10 – Redelijk

SHERRY L

Zakenreiziger
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Toilet seat was up, debris on the floor in front of the air conditioner, room in the far back corner by construction that was going on.
1 nacht verbleven in februari 2024
Reactie van Laquintha op 8 feb 2024
Thank you for your feedback. We will address all of your concerns.Please know that we do not usually have issues.Hope you will give us another chance.

10/10 – Uitstekend

Timothy, Belleville

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was fine.
1 nacht verbleven in februari 2024
Reactie van Laquintha op 5 feb 2024
Thank you for the great review. We appreciate your business and hope to see you again in the very near future.

10/10 – Uitstekend

Jason

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Comfortable
This hotel is very easy to get on and off from the highway. Nice free breakfast. The room was big and comfortable. It was clean and no funny smells. The free parking and the use of free washer and dryer were a bonus.
1 nacht verbleven in februari 2024
Reactie van Laquintha op 4 feb 2024
Sounds like you had a great stay at Staybridge Fort Worth West. We look forward to seeing you again sooner than later. Safe travels!Thank you for staying with us.

10/10 – Uitstekend

Alexander

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Convenient location. A bit old but well maintained. Clean room and friendly stuff.
1 nacht verbleven in december 2023
Reactie van Laquintha op 7 jan 2024
Thanks so much for staying with us at Staybridge. Great to hear you enjoyed your stay.

10/10 – Uitstekend

Marianna

Positief: Staat van de accommodatie en faciliteiten
It was good for exactly what we needed. Nothing crazy or fancy. We’ll stay again for the convenience.
2 nachten verbleven in december 2023
Reactie van Laquintha op 8 jan 2024
Thanks so much for staying with us at Staybridge Fort Worth. See you again soon, when you visit Fabulous Fort Worth.

10/10 – Uitstekend

Phillip

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Laquintha op 1 jan 2024
Thank you for staying with us at Staybridge Fort Worth West. I am delighted to hear that you enjoyed your stay, and we took great care of you. Looking forward to seeing you again very soon!

10/10 – Uitstekend

James

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good. Nothing negative about the property
2 nachten verbleven in december 2023
Reactie van Laquintha op 26 dec 2023
Thank you for stay with us at Staybridge Fort Worth West. It is always great to hear we did our job and made your stay awesome. See you again soon. Safe travels! Happy New Year.

8/10 – Goed

Roberto

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Comfort kamer
Loud A/C
Everything was great except the room ac was to loud.
1 nacht verbleven in december 2023
Reactie van Laquintha op 26 dec 2023
Thank you for your feedback. I apologize for the inconvenience of the ac being too loud. Please let us know and we can always move you to a different room. Please give us a call and we will accommodate you again very soon.

2/10 – Ontzettend slecht

Miao

Reactie van Laquintha op 8 feb 2024
Sorry to hear that you did not have a good experience. We would like to hear what was not to your liking. Please let us know if you have any questions.

10/10 – Uitstekend

Jonathan Sean

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing value! Flew in from California and had a great, relaxing time. Friendly and helpful staff, surprisingly good breakfast, very comfortable beds. Highly recommended!
3 nachten verbleven in december 2023
Reactie van Laquintha op 11 dec 2023
Thanks so much for your positive feedback. We love to hear we did a great job. See you next time. Safe travels!Happy Holidays!!!

8/10 – Goed

Wendall

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
No issues with cleanliness. Concern about cross contamination. Wonder if a new box of tissue was placed in between guest. In light of COVID and other respiratory infections, I do not want to use tissue that others have handled. Both landline telephones in room were out of service. This is a safety issue. Front desk clerk ins le to resolve e issue.
1 nacht verbleven in december 2023
Reactie van Laquintha op 11 dec 2023
Thank you for staying with us. I apologize for the tissue concerns and the landline telephones. I totally understand. I will follow up on both concerns. Safe travels! Happy Holidays!

10/10 – Uitstekend

Brett

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice big suite with full kitchen!
1 nacht verbleven in december 2023
Reactie van Laquintha op 5 dec 2023
Thanks a million for your kind words. Always love hearing we did our best to make your stay amazing! See you again soon.

8/10 – Goed

Salvador

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
I liked the area and all the eateries around. Bath towel holder needed reattachment to wall.
1 nacht verbleven in november 2023
Reactie van Laquintha op 5 dec 2023
Thank you for letting us know about the towel holder. Happy to hear you enjoyed the area around the Staybridge Fort Worth West.\See you next time. Safe travels!

4/10 – Matig

Jason, Slocomb

Zakenreiziger, Reisde met familie
Positief: Voorzieningen
Negatief: Personeel en service
Room floor was stained with a whole in the carpet and bathroom shower was dirty.
1 nacht verbleven in november 2023
Reactie van Laquintha op 21 nov 2023
I apologize for the stains, the hole in the carpet, and the dirty shower. I would like to ask you to call the hotel and ask for me. I would like to make your next stay awesome. Again, I apologize.

6/10 – Redelijk

Shanna

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Yikes
We went to use the pull out sofa and there was period blood stains, hair clip and food crumbs. Non of which was ours. My granddaughters ended up sleeping with me for the evening.
1 nacht verbleven in november 2023
Reactie van Laquintha Robinson op 21 nov 2023
I apologize for the pull out sofa not having been cleaned. I would like to take care of this for you. Please give us another chance. This is not our standard of service. This will be addressed. Please call the hotel and ask for me.

10/10 – Uitstekend

Erika

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023
Reactie van Laquintha op 15 nov 2023
It makes us so proud to see you had a great stay with us at Staybridge Fort Worth West. We appreciate your business. See you next time sooner than later. Safe travels.

10/10 – Uitstekend

William

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
All Good
The Breakfast was very good. Comfortable Bed.
2 nachten verbleven in oktober 2023
Reactie van Laquintha op 6 nov 2023
We appreciate your business. We also love hearing we did our best to make your stay awesome.See you next time. Safe travels.

10/10 – Uitstekend

Hector

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great front desk staff
1 nacht verbleven in oktober 2023
Reactie van Laquintha op 1 nov 2023
Thanks you so much for letting us know how we did a great job when you stayed with us. Our Front desk staff is amazing!! I will share this with them. We look forward to your next visit to our Fabulous Fort Worth!! See you soon!

10/10 – Uitstekend

Richard J

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van Laquintha op 29 okt 2023
Thank you for staying at Staybridge Fort Worth West. Looks like we did our job by taking great care of you guys. We look forward to serving you well next time you visit our fabulous city. Safe travels! See you next time, soon!!!!

10/10 – Uitstekend

Jonathan

1 nacht verbleven in oktober 2023
Reactie van Laquintha op 13 nov 2023
We are delighted that were able to take great care of you during your stay with us at Staybridge Fort Worth West. Safe travels and we look forward to seeing you again very soon.

10/10 – Uitstekend

Beau

1 nacht verbleven in oktober 2023
Reactie van Laquintha op 19 okt 2023
Thank you so much for your kind words. We look forward to seeing you son, next time you visit our great city.

10/10 – Uitstekend

virginia, perry

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Clean and safe area .
2 nachten verbleven in september 2023
Reactie van Laquintha op 1 okt 2023
Thanks for the great review. Thank you for staying with us at Staybridge Fort Worth West. Safe travels!!

10/10 – Uitstekend

William, Temple

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2023
Reactie van Laquintha op 1 okt 2023
Thanks for the positive feedback. See you next time. Safe travels.

8/10 – Goed

Jennifer

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Staat van de accommodatie en faciliteiten
This is a nice property and option. The beds are very comfortable. The front desk lady initially told me they were sold out the second night of my stay and that I would have to switch rooms or might not have a room night 2, but nothing happened. Pool area is decent but door is broken and no pool towels. AC stopped working 2nd day so we had to change rooms at 9pm. First room smelled like cat pee but the second one was wonderful!
4 nachten verbleven in september 2023
Reactie van Laquintha op 28 sep 2023
Thank you for staying with us at Staybridge Fort Worth West, and for your feedback. We have addressed these items of concern. We look forward to seeing you again very soon.

10/10 – Uitstekend

Matthew

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fabulous in Fort Worth
Very nice room; clean, spacious, plenty of outlets and USB charging, and excellent HVAC. Especially nice to have a walk in shower.
3 nachten verbleven in september 2023
Reactie van Laquintha op 26 sep 2023
Thanks for your kind words. See you next time.

10/10 – Uitstekend

Katrena

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Really nice rooms and great staff!
2 nachten verbleven in september 2023
Reactie van Laquintha op 22 sep 2023
Thank you for the great review!! Look forward to seeing you again next time you visit, Fabulous Fort Worth.

8/10 – Goed

Duncan

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was. Great
1 nacht verbleven in september 2023
Reactie van Laquintha op 12 sep 2023
Thank you so much for your feedback.. We look forward to taking care of you next time you Visit our Fabulous City.Safe travels.

10/10 – Uitstekend

Brittany

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Satisfied!
Nice space, clean and quiet. Breakfast was good and well stocked.
1 nacht verbleven in september 2023
Reactie van Laquintha op 11 sep 2023
Thank you for choosing to stay with us at Staybridge Fort Worth. Looks like we did our job well. See you again very soon. Safe Travels!!

10/10 – Uitstekend

Caroline

1 nacht verbleven in augustus 2023
Reactie van Laquintha op 22 sep 2023
Thanks for your kind words. We are so happy we did our job well. See you again very soon.

10/10 – Uitstekend

Chase

1 nacht verbleven in augustus 2023
Reactie van Laquintha op 7 sep 2023
Thanks for the great survey!! We are delighted that you chose Staybridge Fort Worth West for your stay. See you again very soon.

8/10 – Goed

Suzanne

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Great Hotel
love this hotel 2nd time staying ,beds are comfortable ,breakfast is a full breakfast, also have a social hour with food ,wine ,and beer. pool area is wonderful ,close to highway, grocery stores.10-13 mins from downtown, stockyards ,race track, zoo, botanical gardens, Dickie arena.
8 nachten verbleven in juli 2023
Reactie van Laquintha op 13 aug 2023
Thanks for staying with us. Happy to hear we did a good job taking care of you all. Looks like we could improve on a couple of things. Let us know what that is and we will fix it next time. See you again soon.

10/10 – Uitstekend

Arsenio

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Kind staff!
5 nachten verbleven in juli 2023
Reactie van Laquintha op 29 jul 2023
Thanks so much!!!! See you next time!

10/10 – Uitstekend

Angelina

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The rooms were spacious and perfect for a long stay where we would store or heat up food, do laundry, meet with our group in the lobby seating area or in our rooms.
3 nachten verbleven in juli 2023
Reactie van Laquintha op 28 jul 2023
Thanks so much for your kind words. Makes us happy to know we are taking care of our guests. See you again soon. Safe travels.

10/10 – Uitstekend

Tracy

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
GJ Teachers
The stay was amazing and the front desk lady Ms. Tammy was so kind and sweet. The breakfast and MTW happy hour was awesome.
4 nachten verbleven in juni 2023
Reactie van Laquintha op 18 jul 2023
Thank you for the positive feedback. Ms. Tammy is amazing!!! Thank you for loving our breakfast and Social....We look forward to seeing you next time you visit our Fabulous City of Fort Worth.Safe travels.

10/10 – Uitstekend

Mona

1 nacht verbleven in juli 2023
Reactie van Laquintha op 25 jul 2023
Thanks for the kind words, always great to hear we are doing well. Thank you for choosing Staybridge Fort Worth West. See you next time. Safe travels.

8/10 – Goed

Elisa

Reisde met familie
Positief: Netheid, personeel en service
Location was perfect for our needs but the furniture and room needs to be updated. Rooms and facilities were clean.
2 nachten verbleven in juni 2023
Reactie van Laquintha op 30 jun 2023
Thank you for staying with us and sharing your feedback. I apologize for the furniture. I have investigated your room and reported it to the one that can change it out.Glad you enjoyed your stay.

6/10 – Redelijk

Nicole

Reisde met familie
Positief: Personeel en service
The Good- Complimentary laundry, good breakfast, nice gym, parking. The bad- Room was clean, but smelt bad. Last morning of stay there was a cockroach in the bathroom.
6 nachten verbleven in juni 2023
Reactie van Laquintha op 29 jun 2023
Thank you for your feedback. I apologize for the smell and the bug in your room. It will be addressed. Please give us another chance. These are not the normal. Safe travels.

10/10 – Uitstekend

Megan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in juni 2023
Reactie van Laquintha op 29 jun 2023
Thank you for your good review. We appreciate you choosing Staybridge Fort Worth West. See you again soon. Travel safely.

6/10 – Redelijk

Julie

Reisde met een groep
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Negatief: Netheid
Nice area of town, easy to get around. Hotel was good, but cleanliness could be better. Hair in the shower, mold in the coffee maker, worn areas in carpet and walls, trash under couch. The locked side door of hotel did not close completely. No maid service, had to request trash pick up. Staff was friendly and common areas clean. The kids would not eat the breakfast, said unappetizing.
2 nachten verbleven in juni 2023
Reactie van Laquintha op 26 jun 2023
Thank you for your feedback. My sincerest apologies for the cleanliness and the breakfast food. Rest assured we will address these issues, immediately. We hope you will give us another chance to prove ourselves. Thank you for staying with us. Safe Travels.

8/10 – Goed

Doug

Positief: Netheid, personeel en service
2 nachten verbleven in mei 2023
Reactie van Laquintha op 20 jun 2023
Thank you so much for your kind words. We look forward to serving you again next time you visit or great city.

8/10 – Goed

Shawn

2 nachten verbleven in februari 2023
Reactie van Laquintha op 17 jun 2023
Thank you for staying with us. Looks like you had a nice stay. Also looks like we could of done somethings better. Please let us know what that was. Thank you.

10/10 – Uitstekend

Martin

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
All good
2 nachten verbleven in juni 2023
Reactie van Laquintha op 17 jun 2023
Yeah!!! We love hearing you enjoyed your stay. See you next time. Thank you so much for staying with us.