Een seizoensgebonden buitenzwembad, parasols voor strand/zwembad

Beoordelingen van UNAHOTELS Forte dei Marmi

4 out of 5
UNAHOTELS Forte dei Marmi
Via G.B. Vico, 142, Forte dei Marmi, LU

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 24 van 66 beoordelingen" "
Gastenscore: 8 - Goed. 30 van 66 beoordelingen" "
Gastenscore: 6 - Redelijk. 4 van 66 beoordelingen" "
Gastenscore: 4 - Matig. 4 van 66 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 4 van 66 beoordelingen" "

9,0/10

Netheid

8,4/10

Personeel en service

7,2/10

Voorzieningen

7,6/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Christophe

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Price wise i can really recommend this hotel. The bar is nicely refurbished and rooms are very clean
5 nachten verbleven in mei 2023
Reactie van Danilo D'Angelo GM op 5 jun 2023
Dear Guest,thank you for sharing your experience and your review.We hope to see you again soon.Best Regards

8/10 – Goed

Carl

1 nacht verbleven in mei 2022
Reactie van Direttore op 12 jun 2022
Dear Guest thank you for your time dedicated us to fill the questionary and for the positive vote. We hope to welcome you again

10/10 – Uitstekend

Raphael

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
C’est la 2ème fois que je viens dans cet hôtel, très pratique depuis l’autoroute et à 5-10min en voiture du centre ville, chambre propre et moderne, petit dej très bien
1 nacht verbleven in april 2024
Reactie van Roberta Battistuzzi op 14 apr 2024
Gentil Raphael,nous sommes très heureux que vous ayez apprécié l'hôtel, l'emplacement et nos services. Nous avons hâte de vous compter à nouveau parmi nos invités.à bientôtRoberta BattistuzziDirecteur

8/10 – Goed

Chantal

4 nachten verbleven in oktober 2023

8/10 – Goed

Simone

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
tutto ok
viaggio di lavoro, struttura tranquilla, disponibilità parcheggio, staff gentile. A colazione il cappuccino/caffè veniva erogato da un distributore automatico; forse per un 4s non è il massimo.
1 nacht verbleven in oktober 2023
Reactie van Danilo D'Angelo Direttore op 15 okt 2023
Gentile Ospite,la ringraziamo per aver condiviso la sua esperienza.La informiamo che a colazione su richiesta è disponibile anche il servizio espresso di bevande calde.Ci auguriamo di rivederla prestoCordiali saluti

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fint hotell litt i utkanten av byen. Låne sykler gratis. De nyoppussede rommene er bra. De andre ikke. Store gode senger.
5 nachten verbleven in oktober 2023
Reactie van Danilo D'Angelo GM op 12 okt 2023
Dear Guest,thank you for sharing your experience.We hope to see you again soonBest regards

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
We loved this hotel!
1 nacht verbleven in oktober 2023
Reactie van Danilo D'Angelo GM op 15 okt 2023
Dear Guest,thank you for sharing your experience.Best Regards

4/10 – Matig

Giorgio

Zakenreiziger, Reisde met partner
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Non sono solito scrivere recensioni e quanto meno se sono negative ma è corretto che struttura e management sappiano per poter migliorare. sul personale niente da eccepire , cordiali, professionali e gentili ! fantastico! ma la struttura ha dei lati fatiscenti , perdonatemi il termine. Moquette nei corridoi primo piano davvero orribilmente sporca, Radiatori nel bagno pieni di ruggine ,e poi non ho parole a vedere ancora le tendine in plastica nelle docce ! sono anche poco igieniche. Un suggerimento che vi invito ad ascoltare con attenzione : regolate la temperatura dell'acqua sanitaria perchè ci si può scottare e credo esistano anche norme in merito. è pericolosa e se qualcuno iinavvertitamente si dovesse scottare sarebbe un problema .... coraggio si può migliorare tutto
1 nacht verbleven in oktober 2023
Reactie van Danilo D'Angelo - General Manager op 10 okt 2023
Gentile cliente,siamo molto rammaricati per non aver soddisfatto le vostre aspettative e la ringraziamo per aver sottolineato la professionalità dello staff elemento imprescindibile per garantire accoglienza di qualità. La nostra azienda è molto attenta ai commenti degli ospiti per identificare le azioni e gli investimenti da pianificare in fase di budget.Leggiamo la sua recensione per la seconda volta su un sito diverso e ci preme ribadire, ringraziandola per l'incoraggiamento, che le l'igiene degli ambienti è garantito e riconosciuto fortunatamente anche dai nostri ospiti.Abbiamo iniziato nel 2022 una importante attività di restyling che ha visto coinvolte tutte le camere superior e gli ambienti comuni esterni ed interni. Il nuovo concept è piaciuto molto ai nostri ospiti e sarà replicato nelle camere classic per completare il restyling, il prossimo inverno in occasione della chiusura invernale.sarà tolta la moquette e cambiati tutti gli arrediCi auguriamo che vogliate tornare per rendervi conto dei lavori ultimati.Cordiali saluti

8/10 – Goed

Alexandra

Positief: Netheid, personeel en service
5 nachten verbleven in oktober 2023
Reactie van Danilo D'Angelo GM op 15 okt 2023
Dear Guest,thank you for sharing your experience.

8/10 – Goed

Kara

1 nacht verbleven in september 2023
Reactie van Danilo D'Angelo - GM op 7 okt 2023
Dear Guest,thank you for sharing your experience.Best Regards

4/10 – Matig

Federico Camillo

Reisde met familie
Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van Danilo D'Angelo Direttore op 3 okt 2023
Gentile OspiteCi dispiace molto ricevere il suo voto negativo e ci scusiamo per non aver soddisfatto le vostre aspettative.Le saremmo molto grati se volesse contattarci per dare maggiori dettagli su ciò che l’hanno indotto a giudicarci negativamente.I suoi spunti saranno per noi preziosi per migliorare.Nella speranza di sentirla salutiamo cordialmente

10/10 – Uitstekend

Keris

Reisde met familie
Positief: Voorzieningen
Very spacious very friendly good parking facilities great breakfast. Shame it was just one night
1 nacht verbleven in september 2023
Reactie van Danilo D'Angelo - GM op 7 okt 2023
Dear Guest,thank you for sharing your experience!Best Regards

10/10 – Uitstekend

Hans

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van Danilo D'Angelo - GM op 7 okt 2023
Dear Guest,thank you for your wonderful reviewRegards

8/10 – Goed

Elizabeth

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Convenient spot off the highway to use for a night stay after a long drive. Matteo made a great cappuccino.
1 nacht verbleven in september 2023
Reactie van Danilo D'Angelo GM op 24 sep 2023
Dear Guest,thank you for sharing your experience.We hope to see you again soon.Best Regards

8/10 – Goed

Richard

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
War entspannend.
4 nachten verbleven in september 2023
Reactie van Danilo D'Angelo - GM op 19 sep 2023
Dear Guest,thank you for your review.Best Regards

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing stay!
Amazing stay! I had no expectations when booking this place. We simply needed somewhere to sleep on our road trip. However, it was a pleasant surprise, so much so that we booked another night! Staff is lovely! They had the BEST breakfast I’ve seen in a long time. Even better than many 5 star hotels. The pool is beautiful with even a lifeguard who kindly provided swimming accessories for my toddler. The bar outdoors is lovely and all staff members where truly kind and wonderful. The hotel itself from the outside is a bit run down but the rooms are clean and comfortable. The amenities are exceptional. Would most definitely come back! Easy access to the highway and not too far from the beach. Ample parking. Great hotel!
1 nacht verbleven in september 2023
Reactie van Danilo D'Angelo GM op 19 sep 2023
Dear Guest,thank you for your wonderful review.We hope to see you again soonBest Regards

2/10 – Ontzettend slecht

roberto

Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Terribile
1 nacht verbleven in september 2023
Reactie van Danilo D'Angelo - General Manager op 10 okt 2023
Gentile Ospiteci dispiace ricevere il suo voto negativo e siamo rammaricati per non aver soddisfatto le vostre aspettative.Le saremo molto grati se volesse darci maggiori dettagli relativamente alle ragioni così potremmo attivare quanto necessario per migliorare le criticità.Augurandoci di sentirla salutiamo cordialmente

10/10 – Uitstekend

Alessandro

1 nacht verbleven in september 2023
Reactie van Danilo D'Angelo Direttore op 12 sep 2023
Gentile Ospite,la ringraziamo per il suo giudizio.Ci auguriamo di rivederla presto.Cordiali saluti

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in september 2023
Reactie van Danilo D'Angelo - General Manager op 9 sep 2023
Dear Guestthank yoy for your feed backbest regards

10/10 – Uitstekend

Ilenia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in september 2023
Reactie van Danilo D'Angelo - General Manager op 9 sep 2023
Gentile Ospitela ringraziamo per il tempo dedicatoci a giudicare positivamente la sua esperienza.Ci auguriamo di ospitarvi ancoracordialmenteDanilo D'Angelo

10/10 – Uitstekend

Sally

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in augustus 2023
Reactie van Danilo D'Angelo GM op 5 sep 2023
Dear Guest,thank you for sharing your experience.Best Regards

10/10 – Uitstekend

Jean-Luc

1 nacht verbleven in augustus 2023
Reactie van Danilo D'Angelo GM op 29 aug 2023
Dear Guest,thank you for sharing your experience and your wonderful review.We hope to see you again soon.Best Regards

2/10 – Ontzettend slecht

Frank

Zakenreiziger
Negatief: Voorzieningen
Air conditioner didn’t work
3 nachten verbleven in augustus 2023
Reactie van Danilo D'Angelo G.M. op 24 aug 2023
Dear GuestWe are very sorry for the comment. We read each review to find out what we have to improve.We have informed the maintenance department and already repair the A/C that it seems worked well upon your arrival but in these case was not enough.We remain at your disposal for any other information you would give us.Best regards

8/10 – Goed

tripodi

Positief: Netheid, personeel en service
OK
2 nachten verbleven in juli 2023
Reactie van Danilo D'Angelo Direttore op 3 aug 2023
Gentile Ospite,la ringraziamo per aver condiviso la sua esperienza.Ci auguriamo di rivederla presto.Cordiali saluti

6/10 – Redelijk

luca

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Voorzieningen
Struttura vecchiotta, che verrà prossimamente ristrutturata, con personale professionale che fa il possibile. Per quanto riguarda i “vantaggi” Expedia, ricevuti i 10 Euro……upgrade proposto solo la seconda sera su due, rifiutato e ricevuto in cambio due buoni drink non utilizzati…..in compenso mi ha fatto pagare il minibar…..va bene così….😁😁😁
2 nachten verbleven in juli 2023
Reactie van UNAHOTELS FORTE DEI MARMI op 4 aug 2023
Gentile OspiteLa ringraziamo per averci dedicato parte del suo tempo scrivendo una recensione che ci aiuta ad identificare le criticità su cui lavorare per migliorare il nostro servizio.Ci dispiace non essere riusciti pienamente a soddisfare le vostre aspettative e ci scusiamo per la non ottima gestione relativamente ai vantaggi Expedia.Ci auguriamo che torniate a trovarci e con l’occasione salutiamo cordialmente.Danilo D’AngeloDirettore

4/10 – Matig

Alexander

Reisde met familie
Positief: Netheid
Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Mittelklasse
4 nachten verbleven in juli 2023
Reactie van UNAHOTELS FORTE DEI MARMI op 1 aug 2023
Dear GuestWe are vey sorry for your negative vote.We will be very grateful if you wish to contact us in order to give more information about your stay. You will help us to find the criticism on which we need to work.Best regards

10/10 – Uitstekend

Christine

3 nachten verbleven in juli 2023
Reactie van Danilo D'Angelo GM op 18 aug 2023
Dear Guest,thank you for your feedback and your wonderful review.Best Regards

8/10 – Goed

tripodi

Positief: Netheid, personeel en service
Up to the standard for such hotelerie
1 nacht verbleven in juli 2023
Reactie van Danilo D'Angelo Direttore op 29 jul 2023
Gentile Ospite,la ringraziamo per aver condiviso la sua esperienza.Ci auguriamo di rivederla presto.Cordiali saluti

6/10 – Redelijk

christian

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Charming but terrrible and worn down
Been here many times and have great affection for the place - but its starting to been too worn down. Everyone tries - but service is clown school. From waiters running in circles forgetting everything to cleaners not cleaning.
7 nachten verbleven in juli 2023
Reactie van UNAHOTELS FORTE DEI MARMI op 1 aug 2023
Dear GuestWe are very sorry for your comment and we wish to apologize for didn’t satisfy your expectation.We work hard for make a good service but probably something didn’t work well. We will analyze your comment in order to implement each necessary for making a better service.We hope to welcome you again for demonstrating our grow in quality.Kind Regards

4/10 – Matig

Philip

Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
2 day stay in Forte dei Marmi
Short stay in Forte dei Marmi. Hotel is far from the beach and center. It is close to motorway which is noisy. Breakdast was poor. Swimming pool old - need renovation. The renovated areas are to be boho style but with artificial plants it looks funny. Big parking is an advantage. Mirrors on the left and ahead (divides bosy for 2 parts) of bed is not good fend shui.
1 nacht verbleven in juli 2023
Reactie van Danilo D'Angelo GM op 10 jul 2023
Dear Guest,Thank you for your time spent to write a comment about your stay.We analyze each review of our guests in order to identify the criticism on which we focus our attention to find solution for a better services.We are sorry to read your considerations about the property and breakfast.We are 2 km far from the beach that you can reach by bike available free of charge in the hotel.I remain at your disposal for any other suggestion you should have.Best regards

8/10 – Goed

Mirko

Positief: Personeel en service, staat van de accommodatie en faciliteiten
2 nachten verbleven in juni 2023
Reactie van Danilo D'Angelo Direttore op 28 jun 2023
Gentile Ospite,la ringraziamo per aver condiviso la sua esperienza.Ci auguriamo di rivederla presto.Cordiali saluti

10/10 – Uitstekend

Alessandro

2 nachten verbleven in juni 2023
Reactie van Danilo D'Angelo Direttore op 28 jun 2023
Gentile Ospite,la ringraziamo per aver condiviso la sua esperienza.Ci auguriamo di rivederla presto.Cordiali saluti

8/10 – Goed

Alessandro

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Buon hotel all'uscita dell'autostrada, comodo ma non vicinissimo al centro e alla spiaggia. Personale gentile e disponibile, colazione migliorabile ma valida.
1 nacht verbleven in juni 2023
Reactie van Danilo D'Angelo - Direttore op 28 jun 2023
Gentile Ospite,la ringraziamo per aver condiviso la sua esperienza e per il suo giudizio, in particolare per aver apprezzato gentilezza e disponibilità dello staff.Ci auguriamo di rivederla prestoCordiali saluti

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juni 2023
Reactie van Danilo D'Angelo Direttore op 19 jun 2023
Gentile Ospite,la ringraziamo per aver condiviso la sua esperienza e per il suo giudizio.Ci auguriamo di rivederla presto.Cordiali saluti

8/10 – Goed

SARKIS

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in mei 2023
Reactie van Danilo D'Angelo GM op 24 mei 2023
Dear Guest,thank you for sharing your experience!We hope to see you again soonBest Regards

10/10 – Uitstekend

Olivier

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent hôtel Personnel au top
2 nachten verbleven in april 2023
Reactie van Danilo D'Angelo GM op 11 mei 2023
Dear Guest,thank you for your wonderful review!We hope to see you again soon.Best Regards

8/10 – Goed

PAUL

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A la piaggia!
Très bon hôtel, dommage qu'il soit près de la route principale et la piscine fermé début mai. Proche de la plage et de cette charmante station balnéaire.
3 nachten verbleven in mei 2023
Reactie van Danilo D'Angelo GM op 11 mei 2023
Dear Guest,thank you for your wonderful review!We hope to see you again soon.Best Regards

10/10 – Uitstekend

Sage

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A 5 Star Experience!
This is a 10 Plus Hotel! Everything about this Experience is Outstanding! Not ONE Amenity has been overlooked!
1 nacht verbleven in mei 2023
Reactie van Danilo D'Angelo GM op 11 mei 2023
Dear Guest,thank you for your wonderful review.We hope to see you again soon.Best Regards

8/10 – Goed

Alessandro

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2023
Reactie van Danilo D'Angelo Direttore op 24 mei 2023
Gentile Ospite,la ringraziamo per aver condiviso la sua esperienza e per il suo giudizio.Cordiali saluti

10/10 – Uitstekend

susanna

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Camera mansardata ristrutturata recentemente, pulita e confortevole. Buona colazione , personale gentile e competente. Comodo parcheggio. Centro non lontano, raggiungibile in macchina in pochi minuti.
1 nacht verbleven in april 2023
Reactie van Danilo D'Angelo Direttore op 24 apr 2023
Gentile Ospite,la ringraziamo per la sua bellissima recensione, in particolare per aver apprezzato la professionalità del nostro personale e il recente rinnovamento delle camere e delle aree comuni.Ci auguriamo di rivederla presto!Cordiali saluti

10/10 – Uitstekend

Davide, Bergamo

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2023
Reactie van Danilo D'Angelo Direttore op 6 mei 2023
Gentile Ospite,la ringraziamo per aver condiviso la sua esperienza.Ci auguriamo di rivederla presto.Cordiali saluti

10/10 – Uitstekend

Shimon

5 nachten verbleven in april 2023
Reactie van Danilo D'Angelo op 13 apr 2023
Dear Guesttheank you very much for the time spent to vote your experience in our Hotel.Looking forward to welcome you again we remain best regardsDanilo D'Angelo - GM

8/10 – Goed

Danila

Positief: Netheid, voorzieningen
2 nachten verbleven in augustus 2022

8/10 – Goed

Liv Hilde

3 nachten verbleven in augustus 2022
Reactie van Danilo D'Angelo - GM op 23 aug 2022
Dear Liv Hilde,Thank you for sharing your feedback!We hope to see you soon.Best regards,

2/10 – Ontzettend slecht

sharon, ocala

Reisde met familie
Positief: Netheid
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This property is far from everything. No taxi's will pick you up. Schedule your airport shuttles on Expedia. The front desk is very rude.. They don't help you with anything. The air-conditioning wasn't working in the hotel or room for the whole week. Limited menu all week, no gym. This needs to be looked into. Sharon Jank 7/27/2022
6 nachten verbleven in juli 2022
Reactie van GM op 12 aug 2022
Dear Guest thank you for the time spent for us writing a review. We analyze each comment in order to find the activities to implement for make a better services. We do apologize for the air conditioning that didn't work well. we have definitivly solve the problem and now it works well. We are very sorry for the bad impression about the front desk staff. we work hard to train our staff. The staff is ever considered by our guest professional and guest oriented. In that case something went wrong and we apologize. We will work on it soon. We hope that you will give us onother opportunity to dimonstrate our profesionalis and change your first bad impression. I remain at your disposal if you wish to give us other suggestions. Best regards. Danilo D'Angelo General Manager

8/10 – Goed

Assaf

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
فندق جيد مع نقص بعض الخدمات ولكن بالعموم جيد
2 nachten verbleven in augustus 2022
Reactie van Danilo D'Angelo - GM op 11 aug 2022
Dear Assaf, Thank you for the good review! Best regards,

8/10 – Goed

roberto

Reisde met familie
Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
3 nachten verbleven in augustus 2022
Reactie van Danilo D'Angelo - Direttore op 9 aug 2022
Gentile Roberto, Grazie per l'ottima valutazione. Ci auguriamo di potervi riaccogliere presto! Cordiali saluti

10/10 – Uitstekend

Nozad

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Super je suis très satisfait. Je recommande vraiment 👍
5 nachten verbleven in juli 2022
Reactie van Direttore op 6 aug 2022
Dear Guest thank you very much for your positive score. We hope to welcome you again best regards Danilo D'Angelo

2/10 – Ontzettend slecht

Aly

3 nachten verbleven in juli 2022
Reactie van Direttore op 6 aug 2022
Dear Guest we are very sorry to recive your so negative vote. We will be very greatiful if you can give us more details about your dissatisfaction. Your suggestions will help us to find out activities to improve our services and Hotel. Looking forward to hearing from you we remain our best regards

8/10 – Goed

Torbjørn

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Dejligt hotel med serviceminded personale, primært i restaurant og bar. Dejligt poolområde. Langt til stranden
4 nachten verbleven in juli 2022
Reactie van Direttore op 6 aug 2022
Dear Guest we are happy to read your satisfaction for the service, thank you for the time spent to write a review best regards