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Beoordelingen van The Marlin at Taino Beach Resort & Clubs

3.5 out of 5
The Marlin at Taino Beach Resort & Clubs
Jolly Roger Drive, Freeport, Grand Bahama

Beoordelingen

7,0

Goed

Gastenscore: 10 - Uitstekend. 8 van 40 beoordelingen" "
Gastenscore: 8 - Goed. 14 van 40 beoordelingen" "
Gastenscore: 6 - Redelijk. 10 van 40 beoordelingen" "
Gastenscore: 4 - Matig. 6 van 40 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 2 van 40 beoordelingen" "

7,4/10

Netheid

7,8/10

Personeel en service

5,6/10

Voorzieningen

6,6/10

Staat van de accommodatie en faciliteiten

5,6/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Marko

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff super unfriendly Worst service ever experienced in a hotel Rooms are super bad equipped Pool and Beach nice
7 nachten verbleven in mei 2024

10/10 – Uitstekend

ASHLEY

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Everything
2 nachten verbleven in mei 2024
Reactie van Management Team op 28 mei 2024
Thank you for staying with us! We appreciate your rating!

8/10 – Goed

Terry, Spokane, Valley

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Property was clean, nice pool and beach.
3 nachten verbleven in april 2024
Reactie van Management Team op 15 apr 2024
Thank you for staying with us! We appreciate your feedback!

4/10 – Matig

Alexandra

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
No wifi in the room, and room is very smelly
el Wifi no llega a las habitaciones...hoy en día increíble. La sala común para trabajar es un cuarto con una mesa y una silla, ya está. El gimnasio ha visto sus mejores momentos hace años. Lo peor: la habitación huele muy mal, incluso mi maleta y ropa huele tan mal ahora, que al cambiar de hotel, tenía que lavar todo. La cama muy incómoda, se nota cada muelle.
4 nachten verbleven in september 2023

6/10 – Redelijk

philipp

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Paradiesische Lage, völlig veraltet
Das Hotel liegt an einem wunderschönen Strand. Der Pool ist super und die Grottobar auch. Das Personal ist sehr hilfsbereit. Aber... Das Hotel ist sehr veraltet. Ausserdem versuchen sie einem Timesharing aufzuschwatzen. Alles Kostet extra. Beachhandtuch 10$ kaution, Schlüsselkarte 20$, eine Fahrt zum Hafen 8$. Alles in dem Hotel ist ab 18.00 uhr geschlossen. Nicht mal Wasser oder so kann gekauft werden!
5 nachten verbleven in augustus 2023
Reactie van Management Team op 2 okt 2023
Thank you for staying with us! Your feedback is appreciated and important to us. It has been shared with Hotel Management. Please note that the towel and key deposit are refunded once returned. We thank you again for taking the time to send your feedback.

4/10 – Matig

Desmond

Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in augustus 2023
Reactie van Management Team op 2 okt 2023
Thank you for staying with us! We take your rating seriously. We hope to see you again and that your next visit with us would not only meet but exceed your expectations.

4/10 – Matig

Karla

Reisde met een groep
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
When we got there the room wasn’t ready;however, the front desk service clerk was very nice and accommodating. She didn’t everything within her power to get us to our room within an hour. The room I stayed in AC was leaking so we had to change rooms in the middle of the night; however, they did allow us a late checkout to compensate.
1 nacht verbleven in juli 2023

4/10 – Matig

Kathryn

Reisde met een groep
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
The location next to a gorgeous beach was great, the property itself was extremely dated. The most disappointing element of the stay was the poor concierge. The woman running the desk was very unhelpful and unknowledgeable about local excursions, bike rentals etc. and No WiFi in the room! Ughh
Reactie van Management Team op 8 feb 2023
Thank you for your feedback. We are sorry to hear that your experience with the concierge was not pleasant. First, let us express our sincere apology on behalf of the Resort. We wish to inform you that this issue has been brought to the attention of the General Manager and is being addressed in order to prevent similar incidents from occurring in the future with the Tour Desk. The Resort offers free WiFi in the Lobby and other public areas; however, it is not offered in the rooms. Once again accept our sincere apologies.

6/10 – Redelijk

Louis

Reisde met familie
Positief: Personeel en service
Negatief: Voorzieningen
The pool and slide are awesome but the floor of the pool made it look dirty. Didnt like the tv was static could hardly view and internet service only at restaurant and around pool and lobby and also internet is really slow so people can’t do important work over internet in a timely fashion. Really important to get faster internet and available in rooms for me to come back to resort. Worst RCI resort i have ever been to. If they would update property would be awesome place.
4 nachten verbleven in januari 2023
Reactie van Management Team op 26 jan 2023
Thank you for staying with us. Please note the pool does have a different color shade on the flooring. We apologize for any inconvenience you encountered with our internet service. Your feedback is important to us and it has been addressed with Resort Management.

8/10 – Goed

James

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Pool and adjacent beach make this place. Also beach restaurant food and staff well above average.
Reactie van Management Team op 2 dec 2022
Thank you for staying with us. We appreciate your feedback!

8/10 – Goed

Marcus

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location to the beech and the pool. The grato bar was awesome.
6 nachten verbleven in november 2022
Reactie van Management Team op 26 nov 2022
Thank you for staying with us! We appreciate your feedback.

8/10 – Goed

Devon

1 nacht verbleven in juni 2022

2/10 – Ontzettend slecht

Andre

Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in mei 2022

10/10 – Uitstekend

Kira

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Love this resort! Its a real taste of the Bahamas with the comforts of home. The pool, swim up bar, beach and restaurant are wonderful! A few challenges, for example the collection of kitchen utensils/cookware was random and made cooking a bit of a challenge. But once we asked it was handled quickly by very kind staff. I highly recommend this property!!
7 nachten verbleven in november 2021
Reactie van Management Team op 27 nov 2021
Thank you for staying with us! We appreciate your feedback!

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I thought this resort was amazing! However, many of the amenities were closed (water sports, ferry) and closed early (6:00 pm). But the staff was so amazing and friendly the entire time!
4 nachten verbleven in augustus 2021
Reactie van Management Team op 16 aug 2021
Thank you for staying with us! We appreciate your feedback.

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The room i was given was very much less clean than expected, floors were really dirty and smelly (poop smell) fridge was not working made us lose all our grocery food shopping which was very expansive,at the beginning there was not towel service until we asked, then after everything was better 3rd day
4 nachten verbleven in juli 2021

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
I aish i knew restaurant and bars were not open except friday and Saturday. Even on those days it was open the hours it said it would be. I went to breakfast Friday at 1020 and they were not serving it anymore. I Lso found out after i was supposed to get a gallon of drinking water which i never got. I think the slide, bar, and restaurant should be open past 6. At least untill 8pm if not later. I did like the lounges and tables on the beach and the hammock by the pool. I also had mosquitoes flying around in my room. Alfie is the best bartender!
5 nachten verbleven in juni 2021

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Great service and amazing access to the crystal clear water.
1 nacht verbleven in maart 2021
Reactie van Management Team op 19 mrt 2021
Thank you for staying with us. We appreciate your feedback!

4/10 – Matig

Charles

Zakenreiziger
Positief: Netheid, personeel en service
Resort was closed, no food or drink. Pool wasn’t clean. Jacuzzi tub in room didn’t work either.
2 nachten verbleven in december 2020

10/10 – Uitstekend

Charles

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Island still shows alot of storm damage. It will be a while be fore they fully recover. Resort has went out of there way to keep us comfortable. Great place.
1 nacht verbleven in december 2019
Reactie van Hotel Management Team op 30 dec 2019
Thank you for staying with us and for your valuable feedback! We hope to see you back in a near future.

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This is a clean and lovely property with friendly staff. The lack on internet in the rooms made it challenging to conduct work. During the winter months and in light of no direct flights bringing tourists to the islands currently, the restaurant is closed so there are no options for food or drink (or water) within walking distance. (Tap water on the island has a high saline content.)
1 nacht verbleven in december 2019
Reactie van Hotel Management Team op 5 dec 2019
Thank you very much for your feedback of your recent stay at our resort.

4/10 – Matig

Geverifieerde reiziger

2 nachten verbleven in oktober 2019
Reactie van Hotel Management Team op 6 nov 2019
Thank you for your feedback.

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Negatives...Lots of repairs needed on roof and some other outside areas. Rooms are in need of upgrading. Mosquitoes in evening were voracious. Would have preferred Bahamian music in restaurant. Positives....friendly staff....especially Lilly in restaurant. Great restaurant food. Great beach. Spacious, well designed rooms. These outweigh any negatives.
4 nachten verbleven in augustus 2019
Reactie van Hotel Management Team op 20 aug 2019
Thank you for staying with us. We appreciate your valuable feedback as we strive to improve with each and every stay.

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Negatief: Voorzieningen
Could be realky nice place still fixing up from previous hurricane. Pool excellent. But water slide closes at 4:30 eastern time so kids dont have use of it and the water from slide makes the lazy river flow so no slide no lazy river at 4:30 pm cave bar closes at 6pm so no drinks of any kind. So after bar and slide closes not a lot to do.
5 nachten verbleven in juli 2019
Reactie van Reservation Management Team op 5 aug 2019
Thank you for staying with us. Your comments have been forwarded to the Resort Management Team. We appreciate your feedback as it helps us identify areas we can improve the guest experience.

2/10 – Ontzettend slecht

LE BOT

Negatief: Netheid, personeel en service
Très cher pour ce genre d’hôtel
Accueil très désagréable. L’hôtel était vide et il nous ont donné la chambre la plus éloignée de la plage, à l’entrée de l’accueil. Pas de négociation possible. La chambre était SALE, moustiques écrasé sur les rideaux avec du sang. Baignoire craseuse... Petit coup de geule pour le personnel de l’accueil pas du tout accueillant et qui font toujours la geule. Merci à Crystal pour les activités nautiques et pour son sourir. Je ne reviendrai JAMAIS.
3 nachten verbleven in juli 2019
Reactie van Hotel Management Team op 25 jul 2019
We're sorry you were unhappy with your stay. The information has been informed to the Resort Management in order to fix any problems with the room you stayed in. Please note the resort is located next to the beach but units do not have ocean views. We appreciate your feedback as we strive to improve with each and every stay.

10/10 – Uitstekend

Candance

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juni 2019
Reactie van Hotel Management Team op 12 jun 2019
Thank you for staying with us. We appreciate your feedback.

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
The pool area especially the swim up bar is very nice. They don’t clean/tidy up the room when you stay there, there’s an extra fee to request for that. It’s kinda odd if you want new towels in the room, you have to go up to the laundry/housekeeping place and ask for new towels but before you can do that, you have to bring the old ones from your room.
3 nachten verbleven in maart 2019
Reactie van Hotel Management Team op 14 mrt 2019
Thank you for staying with us. Your feedback is very valuable to us, as we strive to improve with each and every stay.

10/10 – Uitstekend

Geverifieerde reiziger

2 nachten verbleven in november 2018
Reactie van Hotel Management Team op 20 nov 2018
Thank you for staying with us. We appreciate the rating feedback.

8/10 – Goed

Geverifieerde reiziger

1 nacht verbleven in november 2018
Reactie van Hotel Management Team op 20 nov 2018
Thank you for staying with us. We appreciate the rating feedback.

10/10 – Uitstekend

Debi, Canon City, CO

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The pool is the jewel of this property as well as the clean white sand beach which they rake every morning. I was able to check in early, which I really appreciated, and book several excursions right at the property.
2 nachten verbleven in oktober 2018
Reactie van Hotel Management Team op 26 okt 2018
Thank you for staying with us. We appreciate your feedback!

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
7 nachten verbleven in augustus 2018
Reactie van Hotel Management Team op 15 aug 2018
Thank you for staying at the Flamingo Bay Hotel & Marina. We appreciate your feedback.

6/10 – Redelijk

Nene, Miami

Negatief: Personeel en service, comfort kamer
Staff was [horrible. Location was nice. Not cleaning the room for duration of one's stay until they leave it crazy.
3 nachten verbleven in augustus 2018
Reactie van Hotel Management Team op 15 aug 2018
Hello Nene, Thank you for your valuable feedback as it helps us improve the guest experiences. We are sorry to hear that you had an unpleasant experience with the staff and that the room wasn't cleaned. We offer daily housekeeping to rooms reserved by nightly guests This will be addressed to our Front Desk Staff and Housekeeping Staff to ensure this does not happen again.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Staff were friendly, the grounds were beautiful and we loved the lazy river. The room had everything we needed and housekeeping was awesome. Valentine took very good care of us (you are the man! Thanks.) The ferry and grocery shuttle were very well priced and we used the ferry frequently.Our first 2 weeks were great. On the last week the spring breakers started to arrive and that wasn't so great ; loud cussing, doors slamming/ yelling between midnight and 3am. If you're there with kids and don't want them exposed to thong bikini's (whether girls looked good in them or not) or are an older couple just looking to relax I would avoid the last 3 weeks of March and first 2 weeks of April.
21 nachten verbleven in februari 2018

8/10 – Goed

Vicki, South FL

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great pool!
I visited this resort on an excursion and LOVED the pool area. Fun water slide, grotto bar, sun lounge in the pool, lazy river, friendly people. My husband & I stayed at the resort (Marlin timeshare) and although we had a great time, there are several things they could do better. Because it was a slow time at the resort, many activities and hours were not kept. My husband was really excited for the Thursday night bonfire that did not occur. This is nearly free for the resort and would have brought the guest out to enjoy. They did have the scheduled Sunday night bonfire (advertised as Thursday & Sunday nights) but we were on a flight home:( They listed activities (also on a chalkboard) that did not occur and had activities that were not listed. If guests want to participate they need to know what's planned. My husband & I joined an unannounced poolside bingo game and really enjoyed it. The gift shop across the street (Flamingo hotel) was supposed to open at 8am per the room info card but did not open until noon while we were there. Generally not an issue but this was the only place on property to get water, soft drinks, and snacks besides the bar or restaurant. Offering water and/or coffee in the lobby before/after these hours would have been really nice. There are no vending machines to get a beverage if the hotel areas aren't open. We had some great meals at the resort restaurant but that seems to depend on the staff for that meal.
3 nachten verbleven in november 2017

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service
Easy beach access and great location.
BUT... Beds and restuarant need improvements. Bring cash as they don't charge to your room. I was here during their "off season" and if you like nothing but R&R you'll be fine otherwise you are going to be bored senseless.
7 nachten verbleven in oktober 2017

6/10 – Redelijk

grandma, Los Angeles

Close to the beach yes, but ...
No room service and no housekeeping. Not fun to clean your room when you are on vacation. The cost was a bit high plus the government tax they hit you with when you check in is very high. No would not stay there again.
1 nacht verbleven in augustus 2017

8/10 – Goed

Katarina, Sverige

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Superfint hotell med underbar strand och pool
Vi bodde i ett familjerum högst upp på the Marlin med utsikt över poolen. Rummet var toppen och hela hotellet var fint. Ett litet minus var att man måste ha med sig mycket cash, går inte att betala med kort under 20 USD. Närmaste bankomat är väldigt långt bort om man inte har bil. Restaurangen var helt OK, lite trist att det inte finns fler i närheten. Vi rekommenderar hotellet varmt!

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great place to relax?
This location has an amazing pristine beach ......great pool for kids and adults alike . Very quite even with the kids around.

6/10 – Redelijk

Stacey, Michigan

Hotel did not honor purchase of one-bedroom condo
I paid for a one-bedroom condo for myself, husband and two minor children (ages 11 and 12). When I arrived instead we were given two studio condos that were separated. That meant that Either my husband and I had to stay separately or have two minor children sleep unsupervised. As we paid alot of money to be a family, one family member slept on the tile floor, one slept on the couch and two in bed. Each day we asked for our one-bedroom condo which we finally received on day 5 of our 7 day trip. The resort has refused to provide a refund or any voucher. I cannot recommend this resort since they will not honor the reservation nor provide any refund or voucher.

6/10 – Redelijk

B, Indiana

Negatief: Personeel en service, comfort kamer
Nice, but you serve yourself
Checked in at 11 PM. We couldn't even get a drink. There are no soft drink machines. Had to wait until the next day to walk across the street to the sister hotel to get some drinks and snacks. To our surprise that store was closed on Sunday. Everyone was very friendly. Restaurant doesn't open until 8 AM. We had to be somewhere at 8:30. That was problematic. OK place, just be prepared to fend for yourself a bit.